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메디나 로프트 & 스파 여행 후기

5 out of 5
메디나 로프트 & 스파
No 5 lot OLM 2 neighborhood El Ghoul, Marrakech

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 23개 이용 후기 중 13개" "
평점 8 - 좋아요. 23개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 23개 이용 후기 중 0개" "
평점 4 - 별로예요. 23개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 23개 이용 후기 중 4개" "

9.2/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Nisserine

가족 여행
좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: oumaima front office manager 님, 2023년 9월 2일
merci d'avoir choisie l’hôtel medina loft pour votre séjour a Marrakech , votre satisfaction est notre priorité .

10/10 - 훌륭해요

ifran

2022년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: oumaima 님, 2020년 1월 8일
bonjour cher client, merci d'avoir choisi l’hôtel Medina Loft & Spa pour votre séjour,votre satisfaction est notre priorité .

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impeccable
Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
2019년 8월에 2박 숙박함
답변 제공: Ibtissam Front Office Manager 님, 2019년 8월 30일
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 6월에 7박 숙박함
답변 제공: Ibtissam Front Office Manager 님, 2019년 8월 30일
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 - 훌륭해요

lovette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and super awesome staff
Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
2019년 6월에 3박 숙박함
답변 제공: Ibtissam Front Office Manager 님, 2019년 6월 19일
Hello, We thank you for choosing medina loft & spa for your holidays Also we thank you for the time you have devoted for this comment Good to you.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in this prooerty for 4 days with my wife and 3 kids. All i can say is what an amazing apartment very modern clean, staff are fantastic and really care about their customers. This is fantastic value for money. Only thing that lets it down is the pool is abit small and is not heated and was cold to swim in, so we never used it and that was in 27 degrees sunshine awell. Shops are close by. The main souk bazaar and square is just 5 mins in a taxi. Although the markets and food places are walking distance. In a very quiet area no sound of traffic just peace and quiet and birds tweeting away. I highly reccomend this apartment the receptionists were very polite and helpful. When they make an error they quick to fix the problem to make sure cust is happy. 10/10 , cant reccomend enough......extremely spacous apartment. Dont hesiate !!book it now!!
2019년 4월에 4박 숙박함
답변 제공: ibtissam 님, 2019년 5월 1일
Our entire team thanks you for taking the time to post your opinion. We were very happy to welcome you. As you point out, we try to do everything to make your stay as pleasant as possible. It's nice of you to point it out. We hope to see you again at your next stay in Marrakech.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
2019년 4월에 2박 숙박함
답변 제공: ibtissam 님, 2019년 5월 3일
Toute notre équipe vous remercie d'avoir pris le temps de donner votre avis. Nous avons été très heureux de vous accueillir. Nous espérons vous revoir lors de votre prochain séjour à Marrakech.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 9박 숙박함
답변 제공: ibtissam 님, 2019년 4월 30일
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good.
Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
2019년 3월에 3박 숙박함
답변 제공: Ibtissam 님, 2019년 3월 25일
Thank you for staying in our establishment. We appreciate your comments!

2/10 - 너무 별로예요

Daniel

별로예요: 직원 및 서비스, 객실의 편안함
Ciertamente una estafa
Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
2019년 2월에 2박 숙박함

8/10 - 좋아요

CLN 님, Le Mans

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
2018년 12월에 4박 숙박함

4/10 - 별로예요

Ebrahim

별로예요: 직원 및 서비스
Poor Experience
The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
2018년 12월에 6박 숙박함

10/10 - 훌륭해요

naveed 님, uk

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.
2018년 10월에 2박 숙박함
답변 제공: Nihade(receptionist) 님, 2018년 11월 15일
Thank you Mr Naveed for your review and for choosing our hotel. W'ere happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Paolo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sadness overload
Location was very isolated and it seems scary to walk alone.
2018년 10월에 2박 숙박함
답변 제공: Nihade/receptionist 님, 2018년 11월 15일
We would like to apologize for your recent experience and sorry to hear you were less than satisfied.

2/10 - 너무 별로예요

Nick 님, Miami

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Upon arriving Front desk desk manager stated they do not accept 3 adult people as requested in the booking paid to Expedia He said they Do Not want to do business with Expedia because Expedia hold more money than it suppost to be. That is something that is not irrelevant to us. Business relationship between Medina Loft & Sps and Expedia is not our business They overcharged me with extra 90 Euros for the 3rd person. In the booking itinerary appear a request for 3 adult people
2018년 5월에 3박 숙박함

10/10 - 훌륭해요

Lenard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Hotel
Our stay at the Medina Lofts and Spa was outstanding! The staff was extremely helpful and made our stay very comfortable and welcoming. Yasin and the other front desk employees were very accommodating and provided us with great food recommendations and set up tours at our request. We would absolutely stay at this hotel again. Thank you Medina Lofts and Span!
답변 제공: Yassine 님, 2018년 6월 1일
Hello We thank you for the time you have spent to write us this beautiful comment. and we wish to see you in another stay. cordially Yassine Front Office / Manager Revenue

10/10 - 훌륭해요

Einar Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good value for money
Very big two bedroom appartment. Very high standard.
답변 제공: ibtissam 님, 2018년 4월 25일
Thank you for staying in our establishment. We appreciate your comments!

10/10 - 훌륭해요

Catarina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: ibtissam 님, 2018년 4월 25일
Thank you for staying in our establishment. We appreciate your comments!

10/10 - 훌륭해요

Amina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marakech
Hotellet var bra för utom Polen som var liten det var inte som bilden på nätet .
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place I've stayed in Marrakech in my 5 visits. Would recommend to everyone travelling to Marrackech.

2/10 - 너무 별로예요

Dr M 님, UK

좋아요: 청결 상태
별로예요: 객실의 편안함
Misadvertised
This has tried to give a 5* experience but falls short on attention to detail. Mis advertised as having relaxing bath tubs but nil in our superior apartment and this was one of the reasons for booking. Says kitchen is fully equipped but no crockery or utensils to use! Biggest problem is noise. Located right in front of a sports academy for children/teens. Daily noise of them training. For our stay 2 days involved noise pollution of their commentary and music for their tournaments from 8am to 5pm. So loud the inside of our apartment vibrated.

2/10 - 너무 별로예요

Ali 님, DK

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Stedet har mange begræninger i form af restriktioner som fx hvem man må have med til hotellet og stedet er røgfrit hvilket ikke giver nogen som helst mening, da det er tilladt at ryge alle andre steder i morrokko ! Alt i alt en ringe oplevelse !