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"It was great breakfast, very caring and kind staff. strongly recommended hotel"

"Beautiful setting in the heart of the old town. Very nice included breakfast, and friendly, helpful staff. No parking in the old town, and no valet as indicated on web site. But well worth it!!"

"In the center of the cave properties, no parking , park outside , need to walk about 7 minutes minutes , receptionist was an older gentleman, not helpful, very little English, and somewhat unpleasant , if the property is restricted with parking, I think a detailed instructions how to park is necessary, he was not helpful at all!! But eventually we figured it out, that made the experience somewhat negative, and don’t be fooled by the pool, you need to pay for the time slot , a lot of walking to the room , it is expected for a cave hotel on the hill , the room was pretty far away from the reception area "

"yes"

"The closest parking garage was blocks away. In fact, you couldn’t get to this hotel by car. Definitely not for people with mobility issues like me. It would have been helpful if the staff gave clearer instructions and if they provided a phone number for taxi services for arriving guests.to at least get them close to the hotel."

"This property is an old palace in the middle of the ancient historic town. If you are driving to it, you will be using narrow streets shared by diners, people walking, and possibly other cars. Once you reach the piazza Duomo it gets tricky and you will need some help. Make sure they know you are coming."

"The hotel is incredible and the staff is as well. We absolutely loved our stay. It was truly a unique experience. However, guests should know that because the hotel is literally incorporated into the caves, it can be physically demanding climbing all the stone stairs. People with mobility issues will definitely struggle at this hotel"

"You made our stay unforgettable, You made us feel special and appreciated. Thank you so much"