해변에 위치, 백사장, 무료 비치 카바나, 일광욕 의자

원 & 온리 르 생 게랭 여행 후기

5 out of 5
원 & 온리 르 생 게랭
Pointe De Flacq, Belle Mare

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 128개 이용 후기 중 92개" "
평점 8 - 좋아요. 128개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 128개 이용 후기 중 7개" "
평점 4 - 별로예요. 128개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 128개 이용 후기 중 3개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

Borislava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very expensive
2024년 2월에 4박 숙박함
답변 제공: Kind regards, One&Only Le Saint Géran 님, 2024년 2월 19일
Dear Borislava, Thank you for the feedback and for rating us. We will definitely review everything you share with us.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 - 훌륭해요

Kadoovel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 12월 11일
Dear Kadoovel, Thank you for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards,

10/10 - 훌륭해요

Sadoun

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Juste merveilleux. Si le paradis existe, je pense qu’il se situe au One & Only Saint Geran. Service 6 étoiles, beauté du lieu, infrastructures haut de gammes, propreté, qualités des mets. Tout est juste parfait !
2023년 11월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 12월 1일
Dear Sadoun, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

8/10 - 좋아요

josée

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Kind Regards, One&Only Le Saint Géran 님, 2023년 11월 21일
Dear josée, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Kind Regards, One&Only Le Saint Géran 님, 2023년 9월 18일
Dear james, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences.

10/10 - 훌륭해요

Fred

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 8월 22일
Dear Traveler, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards,

8/10 - 좋아요

FAISAL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you
It is an excellent hotel with vert attentive guest services or experience team. Bassil and Roshan were amazing and very helpful. Spa were decent and needs more improvement. Food options and restaurants were good. Wifi needs to be speed and have a coverage across the resorts. Overall, happy with the stay. Thank you One and only team
2023년 7월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 7월 19일
Dear FAISAL, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

Zoubida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing service, beautiful room and beach. Location is very convenient and the restaurants are delightful.
2023년 5월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 5월 31일
Dear Zoubida, Thank you for the positive feedback and for rating us. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was excellent. The resort is so beautiful. The beache is clean, the staff are working , disp
2023년 5월에 5박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2023년 5월 18일
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. Thank you once again for this great feedback.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

James

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, service and location!
2022년 10월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 10월 31일
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. Kind regards,

10/10 - 훌륭해요

hans

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptionnel...c'est le seul mot qui me vient!
2022년 9월에 2박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 10월 4일
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide. Kind regards,

10/10 - 훌륭해요

Teemu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unique experience
We have traveled a lot, but our stay at Saint Geran was definitely a unique experience. For starters, the whole resort was simply beautiful! The white marble floors, high ceilings with luxurious fusion decor, tall palm trees lining the alleys next to the white sandy beaches and turquoise ocean made an indelible impression on us. Secondly, the service was simply incredible. It seemed like each member of the staff knew us by our name and seemed genuinely interested in our wellbeing. Honestly, as a newlywed, I must admit that I did not get tired of hearing myself being called as Mrs. S.. and someone being constantly concerned of how is Mrs. S doing and Mrs S. is it time for your afternoon Piña Colada yet? 😄 The service was simply impressive, along with the delicious food, overwhelming breakfast buffet, and the unique chef’s table experience at the Tapasake restaurant, where we ended up dining each evening of our stay simply because the food was so delicious and we couldn’t get enough of it. Finally, the last but not the least is the Villa, which was so cozy and so beautiful that it felt like an experience itself with all its special characteristics and comforts. We did not want to leave this resort!
2022년 5월에 3박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 8월 22일
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. Thank you once again for this great feedback.We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

koen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service sehr gut
2022년 5월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 7월 1일
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 - 훌륭해요

Florian

2022년 4월에 2박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 5월 2일
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 5월 2일
Dear Traveler, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 - 훌륭해요

Lloyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing trip
We had a great stay the food was amazing the staff very friendly and helpful the hotel has two restaurants and the buffet where you also have breakfast.
2021년 11월에 11박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2022년 5월 2일
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 - 훌륭해요

AMMAR AHMED

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb hotel with an amazing surface and care for details.
2019년 12월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 12월 17일
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. With the hope to see you again in our little paradise of the Indian Ocean! Kind regards,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 11박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 11월 14일
Dear Guest, Thank you for your review of your recent trip to our resort. We look forward to welcoming you back soon for another memorable time. Warmest Mauritian Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The dedication to personalised supreme service in a resort made our honeymoon more than we could have any right to expect.
2019년 10월에 4박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 10월 7일
Dear Traveler, Thank you for such a great feedback following your recent visit. We truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

DG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One&Only Le Saint Géran - Just Heaven
It was absolutely amazing. Surpassed our expectations.
2019년 9월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 9월 16일
Dear Guest, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 1박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 9월 13일
Dear Guest, Greetings from One&Only Le Saint Géran. Warmest Mauritian Regards,

10/10 - 훌륭해요

Sultan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience
Very nice hotel and amazing services Also they take care of my kids and give them free gifts
2019년 8월에 2박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 8월 28일
Dear Guest, Greetings from One&Only Le Saint Géran! First of all, thank you for your wonderful feedback about our hotel. We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Warmest Mauritian Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schöne und exclusive Anlage. Auf jeden Fall 5 Sterne Anlage. Sehr schöne Zimmer mit Veranda, Ausblick auf Meer oder Lagune. Top Restaurant, top Service, top Essen. Alles auf sehr hohem Niveau.
2019년 8월에 3박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 8월 20일
Dear Guest, Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 - 훌륭해요

Roland 님, Baden, Schweiz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Geniales Top-Hotel. Personal super, zum Beispiel auch das Housekeeping! Kleiner Abstrich: In den Restaurants mit hervorragendem Essen war das Personal für unseren Geschmack manchmal etwas gar zu aufdringlich freundlich. Zudem wurde der Rotwein oft zu kalt serviert. Dass das Wetter in Mauritius in dieser Woche oft nicht mitspielte und das Nachtessen im Openair-Restaurant mit Pullover und Jacke angesagt war, dafür konnte das Saint-Géran nichts. Fazit: Ein Super-Hotel (das aber seinen Preis hat) und sehr empfehlenswert ist, auch mit seiner Top-Infrastruktur!
2019년 7월에 6박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 8월 5일
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 6월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 6월 24일
Dear Guest, Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 2박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 4월 10일
Dear Guest , Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to our guests. With the hope to see you again in our little paradise of the Indian Ocean!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good hotel , recently renovated . Beach is beautiful . The ocean is not smooth , but nice also . Staff very friendly . Excelente food ! Recomend 👍
2019년 3월에 2박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 3월 18일
Dear Anonymous Guest , Greetings from One&Only Le Saint Géran! First of all, thank you for your wonderful feedback about our hotel. We are glad that you had a memorable stay and that the team managed to create some everlasting memories for you. We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Warmest Mauritian Regards, One&Only Le Saint Géran

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Things to take into consideration before booking.
Food is terrible with the expedition of breakfast. If you plan on lounging by the pool; prepare to pay a ridiculous expensive minimum consumption to use a bed. I was supposed to have a butler who never ever showed up. Concierge is rude and not helpful.
2019년 2월에 3박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 2월 28일
Dear Anonymous Guest, Further to your comments, we would like to apologize if our services have not been up to your expectation. We pride ourselves to deliver exceptional personalized service and we are sorry that in your case we fell short. We have shared your comments with our team which we will definitely address. We really hope that you would consider us for your next stay in Mauritius and we hope to showcase to you the changes based on your feedback. Warmest Regards, One&Only Le Saint Géran

8/10 - 좋아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt ställe
Fantastiskt ställe måste jobba med servicen tappat mot ifjol.
2019년 2월에 7박 숙박함
답변 제공: One&Only Le Saint Géran 님, 2019년 2월 27일
Dear Mr Peter , Thank you so much for sharing your amazing experience in our hotel! Our team is ever ready to give the most memorable stay to every single one of our guests. With the hope to see you again in our little paradise of the Indian Ocean! Warmest Mauritian Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 3박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 11월 22일
Dear Traveler, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious stay in a corner of heaven
Hotel is in very good condition Super breakfast buffet Great Beach options , sides lokking over different type of water. Cleanlineass of the facilities, room and beach is impeccable. Staff is realy helpful. Food options beyond bfast is a but repetitive. Location requires travel when visiting other parts of the island
2018년 10월에 7박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 10월 17일
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice view, beautiful beach, comfortable room, kind staff, delicious food.
2018년 10월에 3박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 10월 17일
Dear Traveler, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation, and that our colleagues provided the exemplary service upon which we have built our reputation. I’m glad that you fully took advantage of all the new facilities that the resort has to offer. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best there is!
I was taken care of throughout the entire stay
2018년 9월에 4박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 9월 25일
Dear Estimated Guest, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

Ivonne 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel to relax
Great hotel with excellent service. Staff is very friendly and the rooms are extremely nice with a comfortable size. Hotel activities are worth signing up for (bike tour, kayaking etc).
2018년 9월에 8박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 9월 25일
Dear Ivonne, How delightful it is to read your kind words, thank you for sharing your feedback and for the fantastic rating on Expedia. We are so pleased to hear that your stay with us met every expectation, and that our colleagues provided the exemplary service upon which we have built our reputation. I’m glad that you fully took advantage of all the new facilities that the resort has to offer. We look forward to your next visit and continuing the tradition of providing you with unforgettable experiences. Kind regards, One&Only Le Saint Géran

10/10 - 훌륭해요

Obaid 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'm staying in Mauritius 1 week 3 days one&only hotel one day shandrani Beachcomber hotel and tow day at four seasons Hotel. This one's the best.
2018년 8월에 3박 숙박함
답변 제공: Melissa Calinghee 님, 2018년 8월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is newly renovated
The hotel is a comfortable and beautiful property. Everything is very new and sparkles. The live band after dinner was a nice touch and the cafe off of the main lobby was an added bonus. All of the staff was very help and pleasant.
2018년 4월에 1박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 12일
Dear Traveler, Thank you very much for sharing you experience at One & Only Le Saint Geran. It is truly a delighted to read your review and we are glad that your stay leaves up to your expectations. Thank you for highlighting the genuine hospitality of our dedicated team members. We shall ensure to share your accolades with them. We hope to welcome you back very soon. Kind regards, One&Only Le Saint Géran

8/10 - 좋아요

Fiona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for young families
Beautiful hotel . Great for families with small children. Fantastic buffet and breakfast. Amazing service. Loved The Point even though the food could have been better. Loved the early evening Dj with the fire pits. Shame you couldn’t eat there after 6-30pm. Perfect place for a bbq . Tried the Japanese and sadly it wasn’t great . We had to send the vegetables back . Fantastic gym tennis courts spa etc. Just felt it was lacking in something for our age group.
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 13일
Dear Fiona, We are delighted that you so beautifully detailed your experience in the review and enabling the future travelers and readers of this forum to have an insight in to what a holiday at One&Only Le Saint Geran is like! Thank you for highlighting the genuine hospitality of our dedicated team members. We shall ensure to share your accolades with them. We look forward to welcoming you back for a yet another memorable experience with us. Kind regards, One&Only Le Saint Géran

8/10 - 좋아요

LILI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 5박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 12일
Dear Lili, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 7박 숙박함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 12일
Dear Estimated Guest, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with a slip-up on departure
Excellent service, but my pre-arranged collection taxi was not allowed to enter the grounds so my luggage and I were transported to the gate on a buggy! a poor end to a great stay.
답변 제공: General Manager 님, 2017년 2월 1일
Dear Traveler Thank you for such a great feedback following your recent visit with your family and I truly appreciate the time you have taken to review our resort. I am very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. I am delighted that we were able to exceed your expectations. I apologize for the inconvenience caused in regards to your departure, however please note that as per the country’s new law and regulation set for all the hotels in Mauritius, the taxis should only originate from the departing hotel. I look forward to welcoming you back next year after the re-opening of One&Only Le Saint Géran for another relaxing & memorable stay. Our Reservations Team are fully at your disposal for any assistance you may require. Best regards, Charles de Foucault, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful family hotel
Unprecedented service and attention to detail. Fantastic hotel, beautiful setting, and wide variety of food. I hope the new refurbishment will maintain the atmosphere of this grand hotel
답변 제공: Charles De Foucault, General Manager 님, 2016년 12월 24일
Dear Traveler Thank you very much for taking the time to share your recent visit experience at One&Only Le Saint Géran. We hope you had a safe flight back and that it was not too hard getting back to reality. I am extremely pleased that you enjoyed the perfect location of our beautiful resort and that you noticed our friendly and helpful staff. Certainly, I have passed this on to our employees. Attention to detail is one of our priorities and I am delighted to read that our team was able to deliver you a quality service to meet your expectations. I do look forward to welcoming you back and trust we will prove our high standards of hospitality again at the re-opening of the legendary One&Only Le Saint Géran. Best regards, Charles de Foucault, General Manager

10/10 - 훌륭해요

Clive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Full marks to all the staff.
Amazing place, staff, location, food, activities and weather. What could be better? Really the friendliest and most service oriented place we've visited for a long time. Need to go on a diet now though!!!
답변 제공: General Manager 님, 2016년 12월 7일
Dear Traveler Thank you very much for taking the time to write a kind feedback on your recent stay. I am pleased to know that you had a memorable stay on your fourth visit to our resort, and that you enjoyed the perfect location of our beautiful hotel and that you were pampered by our friendly and helpful staff and appreciated a rich culinary experience. Certainly, I have passed your comments to our employees. I and the entire team are looking forward to welcoming you again at One&Only Le Saint Géran and hope we can prove our high standard of hospitality again. Warm Regards, Charles de Foucault, General Manager

10/10 - 훌륭해요

Bettina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfektes Resort um die Seele baumeln zu lassen
Ein Resort mit tollem Service an einer traumhaften Bucht gelegen. Sehr schöne Gartenanlage mit vielen Tieren wie zB einem Kranich.
답변 제공: General Manager 님, 2016년 12월 2일
Sehr geehrter Reisender Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Wir investieren viel Zeit in der Anstrengung, unser Team zu trainieren, um den höchsten persönlichen Service zu gewährleisten. Bitte zögern Sie nicht, uns im Voraus zu kontaktieren für weitere Buchungen, so dass wir für eine weitere Entspannung vorzubereiten. Mit freundlichen Grüßen, Charles de Foucault, General Manager

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe
Personnel exceptionnel de gentillesse et disponibilité
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 12일
Dear Bruno, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

8/10 - 좋아요

Orite and Yoram 님, US

좋아요: 직원 및 서비스
nice, but hardly worth the costs
the hotel is very nice, the area is wonderfull, the staf are nice ( some of them)
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 20일
Dear Orite and Yoram, Thanks for staying with us. We truly appreciate the time you have taken to review our resort. Kind regards, One&Only Le Saint Géran

6/10 - 괜찮아요

silvano 님, roma

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bellissimo resort con tanti servizi efficienti
Un'attività al giorno, pesca, golf, tennis, quasi non si riesce ad avere tempo per prendere il sole
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 19일
Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 12일
Dear Estimated Guest, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

6/10 - 괜찮아요

kirshan 님, cape town

좋아요: 직원 및 서비스
별로예요: 청결 상태
Needs improvement to what it used to be
Overall experience was satisfactory but not worth the money we paid. Hotel needs a revamp and staff have become a but complacent and lack energy to provide superior service. Not enough personal attention given relative to previous stay
답변 제공: One&Only Le Saint Géran 님, 2018년 12월 19일
Dear Kirshan, Thank you very much for taking the time to review us, we look forward to welcoming you back in the future. Kind Regards, One&Only Le Saint Géran

10/10 - 훌륭해요

Marc 님, Schweiz

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super Hotel für Aktivurlaub oder Entspang Pur
Hotel besticht vor allem durch seine ausgezeichnete Lage z.B. für Golfer und Taucher. Das Personal ist extrem freundlich und das Essen ausgezeichnet. Wer am Abend noch etwas Live Musik möchte, kommt im One & Only auf die Rechnung. Das Hotel wird nächstes Jahr etwas umgebaut - ein Refresher, welcher an der Zeit angemessen ist, doch stört der Zustand keinesfalls das Ferienerlebnis.
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 20일
Dear Traveler, Thank you for such a great feedback following your recent visit we truly appreciate the time you have taken to review our resort. We are very pleased to hear that you and your loved one enjoyed the offerings we provide as well as the overall attitude of our team. Kind regards, One&Only Le Saint Géran

6/10 - 괜찮아요

Steve 님, UK

좋아요: 직원 및 서비스
Restaurants not up to standard
This is a lovely hotel on a really lovely beach. The rooms are well designed and laid out and hotel facilities are as you would expect from a five star hotel. The spa is especially good. The main problem with this hotel is the restaurants. Admittedly we stayed out of season, but on the three nights that we were there the dining options were very limited. The first night we ate at Prime - this was a compete catastrophe - it took them three attempts to cook a rare steak. You would expect any restaurant that charges over sixty pounds for a steak to get this right - it spoilt the evening completely. The second night it was buffet only - this was very poor for a five star hotel. On the third night the Indian restaurant was open (first time since we arrived) - this was excellent food, so it was a real pity that it only opened a couple of times a week.
답변 제공: One&Only Le Saint Géran Team 님, 2018년 12월 20일
Dear Steve, One&Only Le Saint Géran continuously strives for the ultimate service experience and product excellence in everything we do. Feedback from our guests is extremely precious to us. Thank you for taking the time to speak with us, we will definitely review everything you shared with us. I am sorry that overall we did not live up to your high expectations and I hope we will be able to welcome you back one day and make sure that you have a flawless experience. Kind Regards, One&Only Le Saint Géran