Hi Barry! We are thrilled to hear you had a perfect 5-star experience! "Enjoyable stay" is a fantastic summary, and it lets us know you had a comfortable and positive time with us.We look forward to welcoming you back again soon for another enjoyable stay.

Hi Jean! Thank you for your 4-star review and feedback! We appreciate you mentioning the positive aspects of your stay, particularly the clean and spacious rooms. These are definitely important for a comfortable experience.We sincerely apologize for the frustration caused by the difficulty using the TV remote. User-friendly technology is important to us, and clear remote controls are essential for a relaxing stay.We're exploring a few solutions to address this issue. We'll be reviewing the TV remote design to see if the buttons can be more clearly labeled with words or universal pictograms for easier understanding. We're also considering placing easy-to-follow instruction manuals for the TV remote in each guest room. Additionally, we're exploring the possibility of adding QR codes to the TV or in guest rooms. These codes would link to online manuals for the specific TV model, allowing guests to access instructions on their smartphones for quick reference.We appreciate your feedback and hope to see you again soon!

Hi James! Thanks for the 4-star review! We're happy to hear the cleanliness met your expectations. A clean environment is crucial for a comfortable stay, and we appreciate you acknowledging our housekeeping staff's efforts. Is there anything else we could have done to earn that extra star next time? We appreciate your feedback and hope to see you again soon!

Hi Roberta! Thank you for your feedback and 4-star rating! We appreciate you highlighting the comfortable and clean sleeping and sitting areas. However, we sincerely apologize for the presence of black mold around the controls, faucets, and bathtub. Mold is a serious health concern, and it should not have been present in your room.We will be taking immediate action to address this issue. The affected areas will be thoroughly cleaned with a mold-removal solution by professional cleaners. We will also be investigating the source of the moisture build-up to prevent future mold growth.Your feedback is essential in helping us maintain a healthy and clean environment for our guests. We hope to regain your confidence and improve your rating to a perfect 5 stars on your next stay.

Hi Charles! Thanks for the 4-star review! We appreciate you recognizing the convenience of having an indoor pool. Having an indoor pool is a great amenity to enjoy, especially during unpredictable weather. We're glad you were able to take advantage of it during your stay. We value your feedback and hope to see you again soon!

Hi William! A perfect 5-star rating is wonderful to hear, especially when you highlight multiple things we strive for: affordability, cleanliness, and a friendly atmosphere. It sounds like you found our hotel to be a convenient and comfortable home base for exploring the dining options nearby!Thank you for choosing our hotel, and we hope to see you again soon for another affordable, clean, and friendly stay!

Hi Tawnya! A perfect 5-star rating and comments about "good service, comfortable bed, and quiet" are exactly what we love to hear! It sounds like you had a truly restful and relaxing stay.Providing excellent service, comfortable accommodations, and a peaceful environment are our top priorities. We're thrilled we delivered on all fronts!Thank you for choosing our hotel! We hope to see you again soon for another perfect stay.

Hello Phillip,We are thrilled to hear that you enjoyed the breakfast and found your room to be clean. It's great to know that your check-in process went smoothly and that you appreciated the convenient location near restaurants and shops. Should you have any future concerns, feel free to reach out to our management team.

Hi Shy! That's fantastic to hear! We are thrilled you felt safe during your stay. Providing a secure and secure environment is a top priority for us, and we're happy to know our efforts were recognized. Thank you for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back for another safe and enjoyable stay in the future!

Hi Raymond! We sincerely apologize for the inconvenience caused by the elevator being out of service for two out of your three-day stay. We understand this would have been frustrating and appreciate you bringing it to our attention with a 4 out of 5 rating.We're glad to hear you enjoyed the comfortable room, friendly staff, and convenient dining options near the hotel. Those are all aspects we strive to provide for our guests.Regarding the elevator outage, we've initiated a comprehensive inspection to determine the cause of the issue and ensure its promptly repaired to prevent future disruptions.Thank you for recommending our hotel to your friend despite the elevator inconvenience. We value your feedback and hope to deliver a perfect 5-star experience next time!

Hi Martin! Absolutely fantastic! A 5-star rating with such a heartwarming comment about our night auditor is truly special. We strive to provide exceptional service at all hours, and it sounds like this staff member truly went above and beyond to ensure a smooth and restful stay after your long journey.We'll be sure to recognize this rock star night auditor for their dedication and positive attitude! Thank you for choosing our hotel, and we hope to see you again soon for another restful stay!

Hello David,thank you so much for your rating of our hotel. We look forward to any future stays that you book with us.

Hello Teaka,We are pleased to hear that you found our staff to be great and enjoyed your room. Should you have any further feedback or inquiries, please do not hesitate to contact our management team. We value your insights and hope to welcome you back in the future.

Hi Lee! Thank you for sharing your feedback with us. We apologize for the issues you encountered with the lighting and furniture arrangement in your room.Providing a well-lit and comfortable environment for our guests is important to us, and we regret that we fell short in this regard. Your comments about the lack of lighting and furniture will be shared with our management team to ensure that improvements are made.We appreciate your feedback as it helps us identify areas for improvement. We'll take immediate steps to address the issues you've mentioned.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hello Abigail,thank you so much for your rating and review of our hotel. We appreciate all feedback as it assists us with making changes to provide a comfortable and enjoyable stay with us. We are elated that you enjoyed your stay, and look forward to any future stays that you book with us.

Hi Marie! We apologize for the negative experience you encountered during your stay. Providing excellent customer service and friendly interactions with our guests are fundamental to our values, and we regret falling short of your expectations.Your feedback is valuable to us, and we will address your concerns with our team to ensure improvements are made in our service standards. Please know that this is not indicative of our usual level of service, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Thank you for your feedback.

Hello Rickie A,We are grateful to hear that you had an excellent experience at our hotel! We hope to welcome you back again soon for another wonderful stay.

Hi Judy! Thank you for your fantastic review and 5-star rating! We're delighted to hear that you had an all-around great experience during your stay with us. It's our goal to ensure each guest enjoys a seamless and enjoyable visit. We appreciate you taking the time to share your positive feedback and look forward to welcoming you back soon for another excellent experience. Thank you for choosing us for your stay!

Hi Teresa! We appreciate your fantastic 5-star rating! It's wonderful to know that you had a great time during your stay. We aim to provide exceptional service and comfort to all our guests, and we're glad to hear that we succeeded with you. Your kind words motivate us to maintain our high standards. We can't wait to host you again soon!

Hello Michael,we apologies for not meeting your expectations. We look forward to changing your mind. We look forward to any future stays that you book with us.

Hi Edward,We're delighted to hear that you found our hotel's bed comfortable and your room and facilities clean during your stay. Providing a comfortable and clean environment for our guests is always a top priority for us. We appreciate your positive feedback and hope to welcome you back for another enjoyable experience in the future. Thank you for choosing to stay with us.

Hi Jill! Thank you for sharing your feedback with us. We're glad to hear that our hotel's proximity to the highway was convenient for your travels. However, we apologize if you found the property to be a little run down. Your satisfaction is important to us, and we take your comments seriously. We will review your feedback with our team to identify areas for improvement and ensure that our property meets the high standards our guests expect. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future.

Hi Lorraine! Thank you for your positive review, and we're glad to hear that overall, you had a nice experience during your stay. However, we sincerely apologize for the inconvenience caused by our cleaning staff's early entry into your room without proper notification. We understand the importance of privacy and respect for our guests' space, and we regret that this was not upheld during your stay. Rest assured, we will address this issue with our team to ensure that it does not happen again in the future. We appreciate your feedback, and we hope to have the opportunity to welcome you back for an even better experience next time.

Hi Deborah! Thank you for rating your experience with us a perfect 5 out of 5! We're delighted to hear that you had such a fantastic stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another wonderful experience in the future.

Hello MARK,We are delighted to hear you enjoyed our hotel's convenient location and the nearby restaurant. It's always our aim to provide a peaceful setting for our guests to relax and enjoy their stay. We hope to welcome you back in the future for another enjoyable visit.

Hello Chris,thank you so much for your review and rating of our hotel. We appreciate you for choosing us for your lodging needs.

Hello Sandra,Thank you for your feedback. We're glad you enjoyed our friendly staff. We'll take your comments on breakfast into consideration for future improvements. Your input helps us enhance our guests' experience.

Hello Priscilla,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

Hi Carol! Thank you for your positive feedback! We're delighted to hear that you enjoyed the breakfast options during your stay. Providing a variety of delicious choices for breakfast is important to us, and we're thrilled that we could meet your expectations in this regard. We appreciate your kind words and the perfect rating! We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out to our team. We're here to ensure that your next stay with us is just as wonderful.

Hello Cynthia, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hi Jennifer! Thank you for your wonderful feedback! We're delighted to hear that you found our rooms to be nice and clean, and that you had a pleasant check-in experience with our reception team. Providing clean and comfortable accommodations, as well as friendly service, are top priorities for us, and we're thrilled that we succeeded in meeting your expectations. We look forward to welcoming you back for another great stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

Hi Jess! We appreciate your rating of 4 out of 5 and your feedback regarding your recent stay. It's great to hear that you had a positive experience overall. We are committed to continuously improving, and your insights help us in that endeavor. If there are any areas where you believe we could enhance our services, please feel free to share your thoughts. We look forward to the opportunity to welcome you back for an even more enjoyable stay.

Hi Linda! Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you had a great experience during your recent stay. We're glad to hear that you found your room to be spacious and clean. Providing a comfortable and well-maintained environment for our guests is a top priority for us, so it's rewarding to know that we succeeded in this regard. We're also pleased to hear that you appreciated the accessibility features in your room, including the handicap-style toilet and shower. Ensuring that all of our guests have a comfortable and convenient stay is important to us, and we're glad that these features enhanced your experience. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

Hello Vicky,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback to help us improve our services for the future. We hope to welcome you back soon for an even better experience!

Hi Carol! Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our property clean, quiet, and comfortable. Our team always aims to provide friendly and accommodating service to ensure our guests have a pleasant experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!

Hello Emil,We appreciate your feedback on our pleasant employees. Our team strives to provide excellent service to all guests. Should you have any more feedback or questions, please feel free to contact us at your convenience.

Hello Mary,We're delighted to hear you found our hotel to be a welcoming haven during your travels. We strive to provide a comfortable stay for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.

Hello Roger, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

Hello Rashard,thank you so much for your stay and rating of our hotel. We appreciate you and your family for choosing us for your lodging needs. We look forward to any future stays that you book with us.

Hi Tony! We sincerely apologize for the inconvenience and frustration you experienced during your stay with us. The situation with the waterline break is unacceptable, and we deeply regret the impact it had on your stay and the experience of our other guests. We understand how essential access to water is, and we're truly sorry for the inconvenience and discomfort caused by the lack of running water in the hotel. We appreciate your understanding as we worked to resolve the issue, and we're sorry that the restoration took longer than initially expected. We're grateful for your recognition of our staff's friendliness and helpfulness, and we apologize for the inconvenience caused by the noisy location of the hotel. Your feedback regarding the dated rooms and the noise from the nearby highway is appreciated, and we will use it to improve our accommodations and guest experience. Thank you for bringing these issues to our attention, and we're glad to hear that you were not charged for Thursday and that you were not penalized for canceling the remaining days of your reservation. We understand your decision to seek alternative accommodations given the circumstances, and we apologize for the inconvenience caused. We hope that you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a much-improved experience. If you do decide to give us another chance, please don't hesitate to reach out to us directly so that we can ensure your next stay is significantly better. Thank you again for your feedback, and we apologize once more for the unsatisfactory experience you had during your stay.

Hello,we apologize for not meeting the standards that we pride ourselves in. We invite you to give us another chance in the future. We hope to see you soon.

Hi Brian! We're truly sorry for the disappointment and inconvenience you experienced upon your arrival at our Best Western hotel. It's disheartening to hear that after a long journey, you were met with the unexpected issue of no water availability. We understand your frustration, especially considering your past positive experiences with our hotel. Please accept our sincerest apologies for falling short of your expectations on this occasion. Providing a clean, friendly environment with a good breakfast selection is something we strive for, and we're deeply sorry for the inconvenience caused by the lack of water during your stay. We appreciate your loyalty and the many years you've chosen to stay with us during your trips to Florida. We understand if this recent experience has left you uncertain about staying with us in the future. Your feedback is valuable to us, and we will use it to make improvements to ensure that situations like this do not happen again. If you do decide to give us another chance, we would be grateful for the opportunity to regain your trust and provide you with the exceptional stay you deserve. Please don't hesitate to reach out to us directly if you have any further concerns or if there's anything we can do to assist you. Once again, we apologize for the inconvenience and disappointment you experienced, and we hope to have the opportunity to welcome you back in the future under much-improved circumstances. Thank you for your understanding.

Hello Norma,We are delighted to hear that you had a wonderful experience during your stay with us. We look forward to welcoming you back again soon!

Hello Nichole,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns and improve our services for future guests.

Hello Douglas,We appreciate your feedback on your recent stay with us. Your comments have been noted for our continuous improvement. Thank you for highlighting the positive experience you had with our breakfast offerings. We look forward to welcoming you back for another stay soon.

Hi Curtis! Thank you immensely for awarding us a perfect 10 out of 10 rating for your recent stay at Best Western Plus McDonough Inn & Suites! We are delighted to hear that you had such an exceptional experience with us. Your positive feedback is truly appreciated, and it serves as a great encouragement to our team. We are thrilled to have contributed to making your stay memorable and enjoyable. If there are any specific elements of your stay that you would like to highlight or share about your stay, we would love to hear more. Your insights are invaluable to us as we strive to maintain the highest standards of hospitality. Once again, thank you for your glowing review. We look forward to the pleasure of welcoming you back to Best Western Plus McDonough Inn & Suites for another outstanding stay.

Thank you so much for the rating of our hotel. We hope to see you again in the future.

Hello Stanley, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hi Edelyne! Thank you for choosing Best Western Plus McDonough Inn & Suites for your recent stay, and for taking the time to provide us with your feedback. We appreciate your rating of 3 out of 5. We're glad to see that you had an overall satisfactory experience with us. However, we understand that there may have been areas where we could have improved to make your stay even better. Your feedback is important to us, and we would like to learn more about your specific concerns. Please feel free to reach out to us directly so we can address any issues and ensure that your future visits meet or exceed your expectations. Thank you again for your feedback and for choosing Best Western Plus McDonough Inn & Suites. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hello Mr. William,thank you so much for your rating and your spectacular review of our hotel. We are glad that you enjoyed the new upgrades to the hotel like the ramp, and the location of your hotel room. We appreciate our wonderful guests like you, and hope to see you again in the future.