โGood service at late check in.. although a security guard sat on the couch staring at us.
Didnโt like that the pool wasnโt heated in September, my kids were excited to swim. It looks like a coffee bar on the website, I didnโt see that.
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โWe didnโt like that there was limited hotel parking and that we incurred a $15 a day parking fee. Breakfast was tasty and complimentary! We did find it strange that most housekeeping staff did not understand English. We asked for a few items and at least 4 different employees could not comprehend what we were asking for ie: a garbage bag, glasses for the room, towels, and a bathroom scale to weigh our luggage. Usually there is a scale in every fitness center of every hotel weโve ever stayed...
โClean room, quiet, and a super comfy bed!
I took a trip to get away and for the first time slept with eight pillows and a heating pad! It was beautiful. I will definitely be back!โ
โMy husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only...
โMy stay at this property was great! I had some specific requests that Shay easily accommodated and the room was quiet, clean and just what I needed. I will definitely stay there again.โ
โVery nice hotel. Easy access from I80 (two exit options). Parking well lit. A mile.from Casino on same frontage road, so quiet at night. Would stay again. Also, restaurant on site with bar, has good food.โ
"The hotel condition was overall satisfactory. However, we paid a deposit of US 100.00 when we checked in to the hotel, but when we checked out, we found that it was not returned. Please confirm when the US 100.00 deposit will be returned."
