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엘라프 킨다 호텔 여행 후기

5 out of 5
엘라프 킨다 호텔
Al Mesyaal St., Makkah

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 340개 이용 후기 중 130개" "
평점 8 - 좋아요. 340개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 340개 이용 후기 중 54개" "
평점 4 - 별로예요. 340개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 340개 이용 후기 중 38개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Abu saleh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 3월 31일
ضيفنا العزيز،ازعجنا جدا وتقيميك و الملاحظات القيمه من الضيوف الكرام هي محل متابعة مباشره من الفندق، وجميعها تؤخذ بعين الاعتبار، حتى يتم تلافيها في المستقبل، وبالتالي تكون مصدرا مهما في مساعدتنا على تحسين مستوى الخدمه.لم نتمكن من الوصول إليكم لعدم وجود بيانات ظاهره لدينا لذا نرجوا منكم التفضل بالتواصل معنا على رقم الهاتف: 966125745555 تحويله: 602 من الساعة 10 صباحا وحتى الساعة 4 عصرا للمزيد من المعلومات.نتطلع لزيارتكم لنا مره أخرى في الفندق، وكلنا امل في ان تحوز خدماتنا على رضاكم.مع اطيب التحيات، اداره فندق إيلاف كنده

10/10 - 훌륭해요

IMED

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C’est merveilleux services impeccables accueil chaleureux très propre très proche de la mosquée sainte El haram. Je recommande fortement et je reviendrai. Cordialement
2024년 3월에 2박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 3월 28일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

2/10 - 너무 별로예요

Ishaq

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well, what can I say regarding Elaf Kinda? Firstly, as soon as we entered the hotel room, the carpet and bathroom looked as if they haven’t been cleaned since the last stay, the bathroom stank and was wet on the ground. The carpets looked as if they weren’t hoovered at all. I have pictures of all this as proof, they do not clean appropriately. I have requested the rooms be cleaned not once, but on three occasions and they never came. The mattress in one of the rooms were broken, I mean is this supposed to be a Five star hotel? The mattress are shocking and the actual rooms itself are really bad. The rooms were never cleaned and the rubbish was taken out by ourselves, leaving them in the lobby otherwise the rooms would never be cleaned at all. This is only a five star hotel due to its proximity to the Haram and the grand mosque. Other than that, this hotel is a complete shambles and if anything is a 1 start hotel at best. I have stayed in Clock Towers, and other local hotels which are actual five stars and are miles better than Elaf Kinda Hotel. The only reason why I booked here, was all the other hotels were fully booked. Please do consider this review when booking this hotel and only book if you do not care for cleanliness and service.
2024년 3월에 4박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 3월 14일
We were very disturbed by your comment, evaluation, and valuable comments from our valued guests, which are followed up directly by the hotel, and all of them are taken into consideration, so as to be avoided in the future, and thus be an important source in helping us improve the level of service.Please kindly contact us on the phone number: 966 12 574 5555 Ext: 602 from 10.00 AM. until 4.00 Pm for more information.We look forward to your visit to us again at the hotel, and we hope that our services will satisfy you.Best regards,Management of Elaf Kinda Hotel.

4/10 - 별로예요

MST HASINA

2024년 3월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 3월 14일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Shabbir

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very close to haram- walking distances. staff very helpful.
2024년 2월에 4박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 3월 12일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 - 별로예요

Reem

가족 여행
별로예요: 숙박 시설 상태 및 시설
I arrived at the property to find my reservation canceled without my consent or even any email or confirmation of the cancelation. After traveling for 32 hours I was told I have no bed and was made to make a new reservation for the next day. Very horrible start to my vacation and experience.
2024년 1월에 5박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 2월 4일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 - 훌륭해요

SIHAM NUR

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff where lovely
2023년 12월에 5박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 1월 15일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Raheel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2024년 1월 14일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

WALEED

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very near
답변 제공: Elaf Kinda Managment 님, 2024년 1월 10일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 - 괜찮아요

Mohammed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only wish they understand that there is a growing number of non Arab Muslims who are passionate about multiple umra visits and also stubborn on NOT learning spoken Arabic. Sadly Elaf Kinda, like most Saudi hotels, fails miserably on that front. For time immemorial, they expect us to learn the language - when God himself has not made it compulsory or even remotely desirable. Show me one Sahih Hadith recommending Muslims to learn spoken Arabic. Elaf Kinda spokesperson,, Wed, talks about the Saudi law requiring employing young Saudis and grooming them. Wed reasons that such a young Saudi may have tried to communicate with me when I asked earlier about the taxi drop to the hotel. Does anyone even know that the taxi doesn't arrive at the reception? Does Elaf Kinda set this expectation with its guests? It's this kind of callous attitude that needs to change. Or they should adopt the British Pre Indian interdependence policy of "Indians and Dogs not allowed" I did try to explain to Wed that market forces find their way. Like it is happening at 10 Downing St, where UK has both an Indian and a dog at its most prestigious address. So, it's high time Saudis take non Arabs seriously. Truly serious. And such a commitment clearly, unabashedly, emphatically and openly. Let's see them do it
2023년 12월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 12월 31일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

8/10 - 좋아요

Shafiqur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 12월 28일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Abid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our 4 night stay at this location. One of the primary reason I booked this hotel is due to its proximity to Masjid Al Haram and I must say that I am very pleased with that. The housekeeping staff was very courteous. They immediately assisted with our requests especially unlimited water refills. The lift sometime gets crowded but that is expected given the volume of people arrives in this city. The only drawback I have noticed is the parking availability. We could not get any of our cab to come to near the hotel but we have to walk to the street.
2023년 12월에 4박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 12월 27일
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

6/10 - 괜찮아요

raziuddin

2023년 12월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 12월 27일
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

10/10 - 훌륭해요

Yasser

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice choice
a very nice helpful reception/room service ....team located at 150m from al Haram
2023년 11월에 1박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 12월 3일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Saarra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Haram view bedroom
Amazing stay at Elaf Kinda hotel. Staff allowed an early check in at 9am which was really helpful to say we had an extremely long flight. The hotel is located on the Al Haram grounds and is easy to get to. Staff were great and attended to needs. Cleaner was extremely polite and always worked above and beyond however, sometimes when I had called for room service this had not been attended to. Never the less, room was spotless every-time it has been cleaned. Overall, I would be returning to this hotel for future stays. Great family friendly hotel.
2023년 11월에 6박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 11월 24일
Dear guest Saarra,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

SUBUL 님, des plaines

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our second trip for Umrah this year and my husband and I enjoyed our trip in April so much that we brought our daughter back to join us in our religious trip! It was amazing!!!!!
2023년 10월에 2박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 10월 29일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 - 좋아요

Kashif

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and access to masjid haram. The carpet of the room was very dirty. Amenities were fine. The room was not sound proof. Even the air conditioner fan was giving an horrible sound. Iron table was broken.
2023년 10월에 2박 숙박함
답변 제공: Elaf Al Mashaer Managment 님, 2023년 10월 20일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 - 훌륭해요

Khateja

2023년 9월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 10월 20일
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

10/10 - 훌륭해요

Abdisalan

답변 제공: Elaf Kinda Managment 님, 2023년 9월 29일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city. Your satisfaction is our key to motivate the team in the hotel.Looking forward to welcoming you back.Kindest RegardsElaf Kinda Management

10/10 - 훌륭해요

Hammad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at this hotel were the kindest and most helpful. Rajaul in particular went out of his way to make us feel comfortable and welcome. He took very good care of us. The people at the reception desk were also extremely polite and hospitable. Wonderful experience staying with this hotel.
2023년 8월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 9월 10일
Dear guest Hammad,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

SHABBIR 님, SPRINGFIELD

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great. 7 min walk to gate 89. Clock tower entrance next door. Main door of hotel opens to courtyard piazza. Not to a traffic street. Cars can't come to the door. Taxi drops off away from hotrdl entrance. No parking.
2023년 8월에 1박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 8월 20일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Kareem

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent rooms and personable staff
2023년 8월에 1박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 8월 10일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 - 좋아요

Ahmed Fraz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good experience.
2023년 7월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 7월 31일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Walid

2023년 7월에 1박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 7월 27일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good service but the carpets needs to be clean amazing breakfast
2023년 5월에 4박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 6월 12일
Dear guest,Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Al Mashaer Management

2/10 - 너무 별로예요

Husien

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The road adjacent to the property was undergoing major repair works, which meant there was no direct access to the property. Therefore, in order to go the Haram I had to cross mud and sand. In addition, the rooms are very small for the price they are selling you can get bigger rooms In the same vicinity.
2023년 5월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 5월 21일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 - 훌륭해요

Sayed Warisullah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2023년 5월에 5박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 5월 25일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Aamir

아이를 동반한 가족 여행, 가족 여행
2023년 5월에 3박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 5월 18일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Larbi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La proximité de la mosquée
2023년 5월에 4박 숙박함
답변 제공: Elaf Kinda Managment 님, 2023년 5월 14일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Irfan

2023년 4월에 2박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 5월 4일
Dear guest Irafan,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

SUBUL 님, des plaines

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every single thing about this hotel was excellent!!! Going back to Makkah and staying at the same place. 100's of restaurants, all the malls, in front of Kaabah!!!!!!!!! Perfect location. Best Pakistani food ever located 10 min walk. Mcds and all major fast food chains all around me. Best shopping for everything- you dont have to leave the area. No taxis needed no cars needed. So much to do in all blocks of walking
2023년 4월에 4박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 5월 2일
Dear guest Subul,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Walid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All things are good
2023년 4월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 4월 28일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 - 별로예요

Ali

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location is fantastic, but the hotel facilities are in bad condition. Also, the room size is very small and rental rate is higher than its deserve.
2023년 4월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 4월 9일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

RASHID 님, bolton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mashallah ahmed al samti and mustafa Noor were helpfull service very good would recommend to all
2023년 3월에 11박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 4월 9일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 - 좋아요

Bettaieb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A near and good hotel
2023년 3월에 4박 숙박함

10/10 - 훌륭해요

Mohamed 님, Doha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is very close to Al-Haram
2023년 3월에 2박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 26일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 - 괜찮아요

Safiq

답변 제공: Elaf Kinda Management 님, 2023년 3월 26일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 - 괜찮아요

Mahmud

2023년 3월에 3박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 4월 11일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 - 괜찮아요

MOHAMMED

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Twin room was much smaller than expected. Shower had no sliding door.
2023년 3월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 20일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

4/10 - 별로예요

Umeer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 5박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 21일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Adel

2023년 3월에 2박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 20일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 - 별로예요

Omar

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 20일
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

2/10 - 너무 별로예요

Rahmania Travel

2023년 3월에 3박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 4월 6일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Mohanad

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel and excellent location
2023년 3월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 15일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 - 좋아요

Neelam J

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 4박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 16일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Isra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
2023년 3월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 12일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 - 훌륭해요

Alemran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
- staff was nice
2023년 3월에 4박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 12일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

2/10 - 너무 별로예요

Mohamed

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Idont like their services someone steal my jacket and money they checked the camera and saw everything then they told me ti call me. Until now i didn't get yet any call or help
2023년 3월에 1박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 13일
Dear guest,We were very disturbed by your comment, evaluation, and valuable comments from our valued guests, which are followed up directly by the hotel, and all of them are taken into consideration, so as to be avoided in the future, and thus be an important source in helping us improve the level of service.Please kindly contact us on the phone number: 966 12 574 5555 Ext: 602 from 10.00 AM. until 4.00 Pm for more information.We look forward to your visit to us again at the hotel, and we hope that our services will satisfy you.Best regards,Management of Elaf Kinda Hotel.

10/10 - 훌륭해요

muhammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Has no front door access to drive up to the hotel, it on no driving street,
2023년 3월에 4박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 12일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 - 괜찮아요

Ihab

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The only good thing about this hotel is it’s location
2023년 3월에 3박 숙박함
답변 제공: Elaf Kinda Management 님, 2023년 3월 12일
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management