Dear Michael,It is upsetting to hear your perception of our accommodations. Nevertheless, we value your feedback. Our team will seize this opportunity to take a step in the right direction for the benefit of future guests.

Dear Telisha,Thank you for taking the time to share your thoughts with us. We are disappointed that we were unable to meet your expectations. It is concerning to us as well because our team works closely with pest control and housekeeping to make sure our accommodations are in the best condition possible for our guests. Thank you for bringing the issues to our attention, and we look forward to welcoming you back.

Dear Preston,Thank you for your feedback. Our team is committed to positive change and ensuring our valued guests feel welcome and comfortable, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property in the best light. Down the line, we hope you consider returning for a better experience.

Dear Luann,It's unfortunate to hear about any upkeep concerns during your visit, as this is never our intention. We'll keep your feedback in mind for the future, and we hope you'll join us again soon.

Dear Sean,We are saddened to hear that we were not able to meet your expectations of our rooms and customer service. Your feedback is very valuable to us, and we will share your concerns with the right team members so we can improve accordingly. Thank you for choosing to stay with us.

Dear Victor,We regret that we failed to earn your recommendation on this occasion. If there was anything we could've done in particular to improve your time with us, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. In the future, we hope you consider returning for a better visit.

Dear Brian,It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of amenities during your visit. We'll be sure to keep your comments in mind as we continue to make changes. Please consider coming back to stay with us again later down the road.

We sincerely apologize for any miscommunication regarding our pet policy. We will speak with our entire team and ensure we're providing accurate information at all times. We will also make sure that your concerns with your room and amenities are addressed accordingly. Thank you for your feedback.

Dear Hilda,Property cleanliness is a big priority here, so we truly regret any issues you encountered during your stay. Our housekeeping team will do a thorough sweep of our property, addressing any oversights they come across. We will also ensure we're always presenting our property in the best light. Thank you for your feedback.

Dear Robert,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Please accept our sincere apologies that our accommodations failed to impress you. What you have shared does not meet the high-quality standards we adhere to, and we will share your concerns with the respective teams as we jump into action to improve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear Frank, We are deeply disappointed to learn about your recent experience at our property. The issues you dealt with are unacceptable, but we will use your review to help us make improvements. Thank you for sharing your thoughts, and we hope you have safe travels.

Dear Mario, We're so sorry to hear that you encountered a lack of cleanliness during your visit. Our housekeeping team will be sure to look into all your comments further and make changes where necessary. Thank you, and we hope you'll give us another chance in the future.

We appreciate you reaching out with your comments. Had we known that you were not pleased with your stay, we would have been happy to properly address your concerns at the moment. Rest assured, your claims have been passed along to our team, and we hope to improve your perceptions in the future.

Dear Colleen, Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out. We pride ourselves on offering a comfortable, relaxing stay, and we are sincerely sorry that you didn't get that from us. Rest assured, your concerns are important to us and will be shared with the respective teams as we advance in all areas. Please consider returning in the future for a better experience.

Dear Rodney, Thank you for letting us know about your experience. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. In the future, please give us another chance to impress you.

Dear Paul, Thank you for your feedback. Had we known about your concerns while you were with us, our team would have been happy to address them. In the future, we hope for another chance to impress you.

Dear April, Though we appreciate your feedback, we are sorry to hear that we failed to meet your expectations this time around. Rest assured that our housekeeping and maintenance teams will rectify all of your concerns, and we hope that you will give us another chance to provide you with the stay you expected and deserve.