외관

클라리온 인 & 스위트 마이애미 인터내셔널 에어포트 여행 후기

2.5 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 1699개 이용 후기 중 482개" "
평점 8 - 좋아요. 1699개 이용 후기 중 385개" "
평점 6 - 괜찮아요. 1699개 이용 후기 중 332개" "
평점 4 - 별로예요. 1699개 이용 후기 중 206개" "
평점 2 - 너무 별로예요. 1699개 이용 후기 중 294개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Marlene

좋아요: 청결 상태
Every thing ok
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Diego

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was dirty. Rooms were dirt, bathrooms were dirty, and had a very unpleasant smell
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Marisol 님, Myrtle beach

좋아요: 직원 및 서비스
Overall good stay
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Corey

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
Lady's at front desk very unprofessional and parking is bad $12 dollars a day ? Wouldn't do that again.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello Corey,We apologize for any inconvenience experienced during your stay. Your feedback is valuable, and we will address your concerns with our team for further improvement. We recommend contacting our management team to discuss your experience further. Thank you for taking the time to share your thoughts with us.

2/10 - 너무 별로예요

HALIT

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Otoparkın ücretli olması hiç doğru değil
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello HALIT,Otopark hizmetlerimiz için ücretlendirme politikalarımızı gözden geçirmekte fayda var. Geri bildiriminiz için teşekkür ederiz.

10/10 - 훌륭해요

jayliz

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for simple as that.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 24일
Hello jayliz,We appreciate your feedback and value your perspective as our guest. Our team strives to provide a quality experience for all our guests. Should you have any further concerns, please reach out to our management team directly for assistance.

8/10 - 좋아요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet, loved seeing the planes arriving and movement on the streets. Felt safe too. Happy to have found a Bible in the drawer 💯
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Louise, We're thrilled to hear you enjoyed our quiet atmosphere and felt safe during your stay. It's fantastic that you appreciated the view of the planes and street activity. Finding comfort in the little details, like the Bible in your room, is always a delight for many of our guests. Thank you for sharing your experience with us.

2/10 - 너무 별로예요

Melissa

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Everything about property was disgusting. It had thickness around this whole property including the rooms. It was so bad they should not be renting these rooms out!
2024년 5월에 8박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Melissa, We are sorry to learn that your experience did not meet your expectations. We appreciate your feedback and have informed the relevant teams to address your concerns promptly. Should you have any further comments or suggestions, please do not hesitate to contact us.

6/10 - 괜찮아요

Antonio

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have not received the $100 deposit and we did not use or damage the property. I usually rent that hotel but this is the second time that they have not returned the deposit to me
답변 제공: Manager 님, 2024년 5월 23일
Hello Antonio, We appreciate your feedback regarding the deposit. For any concerns about your deposit, we kindly recommend reaching out to our management team for further assistance.

2/10 - 너무 별로예요

Karen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It smells bad the air was bad didn’t cool the room
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Karen, We regret to hear about your experience and apologize for any inconveniences caused during your stay. Guest feedback is invaluable for us to improve our services, and we have shared your comments with the relevant team. Your comfort is important to us, and we appreciate you bringing this to our attention for future enhancements.

10/10 - 훌륭해요

Gweneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like everything
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Gweneth,We are glad to hear that you had an overall enjoyable stay with us. Thank you for taking the time to share your positive feedback. Should you have any further comments or suggestions, feel free to reach out to our management team directly. We appreciate your support.

2/10 - 너무 별로예요

Reinner

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Reinner, We appreciate your feedback and regret to learn that your experience did not meet your expectations. We encourage you to reach out to our management team directly to discuss your concerns in further detail. Your comments are valuable to us as we strive to enhance our services for all guests. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

Lerssiee

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
One of the guest attendant was very rude on the phone. A tonality quite rude. Later she attends me and as I approach the front desk to check in, and after I showed my confirmation number, without consideration told me I needed to wait while she attended a guest couple behind me. Long story short, Overall, the attendant was rude and lacks customer service, I had a reservation making my check-in quick and easy. The other attended took a guest and then checked me in, and she was still attending the guest she took before me. She needs to be trained, or perhaps given a janitorial position. CUSTOMER SERVICE AND SATISFACTION IS HOSPITALITY BUSINESS. Her actions do NOT belong belong in the front desk.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello Lerssiee, We value your feedback and apologize for any inconvenience you experienced during check-in. Rest assured, we take all guest concerns seriously and will address this matter appropriately. Our staff undergo regular training to ensure the highest level of customer service for all our guests. Your comments have been duly noted for further evaluation and improvement.

6/10 - 괜찮아요

Cyntia 님, Kansas City

가족 여행
별로예요: 편의 시설/서비스
Not bad for the price due to an inconvenience airline cancellation. Place can use a touch up. Bathroom door wouldn’t close easily and the bottom was a bit broken. There was also trash in the room when we got there. There was also a weird smell in the hallway like it was trying to mask something else.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello Cyntia, We appreciate your feedback and apologize for the inconveniences you experienced. We will address the maintenance issues you mentioned to ensure a more comfortable stay for future guests. Thank you for bringing these to our attention.

4/10 - 별로예요

BORIS 님, Lecheria

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioning in the room very very poor, cost of the room very expensive considering that you have to pay for parking
2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello BORIS, We apologize for any inconvenience you experienced with the air conditioning during your stay. Our parking fees are in line with similar establishments in the area. We value your feedback and will use it to improve our services for future guests. Thank you for sharing your thoughts with us.

4/10 - 별로예요

Tabitha 님, Cincinnati

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled damp. Bed was hard. Small tv for room size with 2 beds. Saw a roach in hallway. I did appreciate airport shuttle but if you have a 6am flight, service not available due to it starting at 5am.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 21일
Hello Tabitha, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

Sierra

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Sierra, We hope you had a pleasant stay with us. Should you have any concerns or feedback you'd like to share, please reach out to us directly. We appreciate your time and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Sierra

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Staff was amazing and helpful.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 20일
Hello Sierra,We are delighted to hear that our staff provided excellent service during your stay. Thank you for sharing your positive experience with us. If you need any assistance or have further feedback, please feel free to reach out to our management team.

8/10 - 좋아요

Caridad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La bañera podía estar mejor.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 20일
Hello Caridad,Lamentamos escuchar que el estado de la bañera no fue de su agrado. Sus comentarios son valiosos para nosotros para mejorar nuestros servicios y las instalaciones. Le recomendamos que se ponga en contacto con la dirección del hotel para poder abordar sus inquietudes de manera adecuada. ¡Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro!

8/10 - 좋아요

Vernal

출장 여행
좋아요: 숙박 시설 상태 및 시설
What I didn't like was the distance to walk after parking, and the darkness of the parking lot
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Vernal, We apologize for any inconvenience you experienced with the walking distance from the parking lot and the lighting. Your feedback is important to us as we continuously work to improve our guests' experiences. We appreciate you bringing this to our attention.

6/10 - 괜찮아요

Pablo 님, Charleston

It's close to the airport
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Pablo,We're glad you found our hotel's proximity to the airport convenient for your travels. Your feedback is valuable to us as we strive to provide a seamless experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

10/10 - 훌륭해요

Maira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Maira,We are thrilled to hear that you had a wonderful experience at our hotel! Please do not hesitate to reach out if you need any assistance in the future.

4/10 - 별로예요

Noel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I ask for a little toothpaste because we arrive late at the hotel, they don't have it. I ask for the invoice for my expenses report and i'm not receiving yet that. Maybe you can help me with this issue. With your services i'm satisfied
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 18일
Hello Noel,We apologize for any inconvenience caused by the lack of toothpaste and the delay in receiving your invoice. Your feedback is valuable to us, and we will address these concerns with the appropriate teams for improvement. We appreciate your satisfaction with our services and hope to welcome you back in the future.

2/10 - 너무 별로예요

Yesii??

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 18일
Hello Yesii??,We strive to address all guest feedback seriously. Please do not hesitate to contact management directly for further assistance.

2/10 - 너무 별로예요

Angel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
10/10 don’t recommend and it smells
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Angel, We're sorry to hear about your experience. Guest feedback is valuable for our continuous improvement. Please reach out to our management team with any further details so they can address this matter accordingly.

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Vincent,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team hopes to welcome you back soon for another fantastic stay.

4/10 - 별로예요

MERCY

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked for 1 night (because i arrived a day early ) with transportation to/from airport. When i arrived to MIA at 9:45pm, i called the hotel for transportation and was told "the bus is on its way" I waited for 45 mins. I tool a Uber. Once at the hotel, i checked in and the 2 buses they have for transportation were parked upfront the hotel. While checking in, the representative took an incoming call and told the customer "the bus is on its way". He lied. I had to speak to the Manager to get reimbursed.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello MERCY, We are sorry to hear about the inconvenience you experienced with our transportation services. We will address the communication discrepancy with the team. Your feedback is valuable for our improvement. Please feel free to reach out to our management team for any further assistance regarding your concerns.

2/10 - 너무 별로예요

Hacker

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Algunas personas no limpiaron. La habitación y algunas personas no fueron muy educadas al solicitar información en mi check in
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Hacker, Lamentamos escuchar sobre su experiencia. Tomaremos en cuenta sus comentarios para mejorar nuestros procesos y la formación del personal. Apreciamos que haya compartido sus preocupaciones con nosotros.

6/10 - 괜찮아요

Terrence

출장 여행
좋아요: 청결 상태
👍
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Terrence, Thank you for taking the time to share your feedback with us. We value all guest comments as they help us to continually improve our services for future guests. Should you have any further concerns, we encourage you to reach out to our management team directly. Your satisfaction is our top priority.

10/10 - 훌륭해요

Acela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buena atención
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Acela,Agradecemos sus amables palabras y nos complace saber que disfrutó de nuestro servicio. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Location is good. Reception staff not customer friendly.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 15일
Hello Jessica, We appreciate your feedback on the location and will share your comments with our team to ensure a more personalized experience for our guests in the future.

4/10 - 별로예요

Marcelo

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel con características normales para este nivel de estrellas. Se ofrecía con estacionamiento incluido y sin embargo al llegar me encontré que debía pagar 12 dólares por noche más tax.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Marcelo,We regret any confusion regarding the parking fee. Please feel free to reach out to our management team directly for further assistance with this matter.

8/10 - 좋아요

Bryan

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fixtures were oxidized and dirty specially in the bathroom also the fire sprinklers were covered in cobwebs. The hotel is really peaceful and the staff is super friendly. Would definitely stay there again.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Bryan, We appreciate your positive feedback on our peaceful ambiance and friendly staff! Rest assured that we will address your concerns regarding the fixtures promptly to ensure a more enjoyable experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back again.

8/10 - 좋아요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was fine for the price, however there was hidden fee for parking. As it is NOT included as described.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Ruben,We appreciate your feedback and apologize for any confusion regarding parking fees. We recommend reaching out to the hotel management directly for further clarification on our parking policy. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Kirenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Kirenia,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 - 너무 별로예요

Riven 님, Hallandale

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Riven,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have experienced during your visit. Our team is here to ensure all guests have a pleasant stay with us.

2/10 - 너무 별로예요

Alexus

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello Alexus,We're sorry to hear that your experience did not meet expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to welcome you back for an improved experience.

2/10 - 너무 별로예요

Dajanee

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible place reaked of dirt. Homeless guy sleeping near elevator, our room had roaches everywhere we didnt even stay we left at 3am ro go somewhere else We were told we would get a refund
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Dajanee,We are sorry to hear about your experience, and we take your feedback seriously. Please reach out to our management team directly to further discuss your concerns. We aim to address all guest feedback promptly and constructively.

10/10 - 훌륭해요

birsabid

좋아요: 청결 상태, 편의 시설/서비스
Thanks
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello birsabid,We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. Your comments are valuable to us as we strive to improve our services for all guests. Should you have any further concerns, please don't hesitate to reach out to our management team.

10/10 - 훌륭해요

Eliot

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Eliot,We're thrilled to hear you found our hotel to be enjoyable. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 - 좋아요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buenos accesos y salidas a vias principales. Muy cerca al aeropuerto y centros comerciales. Restaurantes buenos y seguro.
2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Diego,Nos complace saber que disfrutó de la conveniencia de nuestra ubicación cerca del aeropuerto y de los centros comerciales, así como de la variedad de restaurantes cercanos. Esperamos tener el placer de recibirlo de nuevo en un futuro cercano.

8/10 - 좋아요

Diego

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugares cercanos como shopping y muy cerca al aeropuerto. Tiene vias de acceso y salidas principales.
2024년 5월에 4박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Diego,Nos alegra saber que disfrutó de nuestra conveniente ubicación cerca de centros comerciales y del aeropuerto, así como de nuestro fácil acceso a importantes vías de transporte. Estamos encantados de que haya encontrado estas comodidades útiles durante su estancia con nosotros. ¡Esperamos darle la bienvenida de nuevo en el futuro!

4/10 - 별로예요

Brianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were not helpful very rude and cleaners went in my room when I wasn’t there and shouldn’t have staff did absolutely nothing but give me attitude and tell me there was nothing they can do and they don’t have cameras
2024년 5월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Brianna, We regret to hear about your experience. Please feel free to reach out to our management team to address this matter further. Your feedback helps us improve our services for future guests.

8/10 - 좋아요

Mattie A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smoking Area was never clean in front of the hotel
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Mattie A, We appreciate your feedback and will share your comments with our team for improvement. Your satisfaction is important to us and we will strive to ensure a cleaner environment for all our guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Lusene

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the place and it's peaceful.
답변 제공: Manager 님, 2024년 5월 7일
Hello Lusene,We are delighted to hear that you found our hotel peaceful and enjoyable. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you again in the future.

6/10 - 괜찮아요

Alvaro

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
close to airport but quiet as a mouse. Safe, short walk to fast food, ihop at night. could not hear adjacent rooms. Staff was top notch. proximity to airport was terrific. quick shuttle pickup. room was very spacious as advertized. bathtub had air pocket along the whole bottom. kept flowing every time i stepped on it. Access to reasonably priced drinkable water was lacking. haven't yet tried breakfast.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Alvaro,We appreciate your detailed feedback and are pleased to hear you enjoyed our convenient location and friendly staff. Our team works hard to ensure a peaceful stay for all guests. Your comments about the bathtub and water access have been duly noted for our continuous improvement. Should you have any further concerns, feel free to reach out to our management team for assistance.

10/10 - 훌륭해요

Marlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Marlin,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 - 좋아요

Senen

2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Senen, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 - 별로예요

Unique

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The managers were rude and did not have good hospitality. One of the managers falsely accused me of not paying for a extra day as I did.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Unique,We're sorry to hear about your experience. We encourage you to reach out to our management team directly to address this matter further. Thank you for bringing this to our attention.

6/10 - 괜찮아요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They took my 100$ It has not been returned yet .If we have to give large deposits at the moment they should return it in a timely manner.Still waiting
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello John,Thank you for sharing your feedback regarding the deposit. We recommend reaching out to our management for further assistance regarding the return of your deposit. Your patience and understanding are greatly appreciated, and we hope to better serve you in the future.