외관

AC 호텔 마이애미 윈우드 여행 후기

4 out of 5
AC 호텔 마이애미 윈우드
3400 BISCAYNE BLVD, Miami, FL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 520개 이용 후기 중 320개" "
평점 8 - 좋아요. 520개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 49개" "
평점 4 - 별로예요. 520개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 19개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sacha

좋아요: 직원 및 서비스
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very helpful, especially Diego and the facilities are great
2024년 5월에 1박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2024년 5월 26일
Thank you for your recent review! We are absolutely thrilled to hear that Diego was your shining star during your stay with us. Your feedback means the world to us, and we truly appreciate you taking the time to share your experience. We will make sure to pass on your kind words to Diego and the rest of our team. Your satisfaction is our top priority, and we are so glad to have exceeded your expectations. We can't wait to welcome you back for another fantastic stay!

10/10 - 훌륭해요

Alfredo

.
2024년 5월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 5월 24일
Thank you for your 5 out of 5 rating. We value your business and feedback. We look forward to your next visit with us for another wonderful experience.

10/10 - 훌륭해요

Alfredo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente todo
2024년 5월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 5월 14일
Thank you for your recent review. We value your feedback. We hope to see you again for another wonderful experience.

10/10 - 훌륭해요

Mahe-Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Front Office 님, 2024년 4월 14일
Thank you for taking the time to share your feedback with us. We hope to welcome you back soon!

8/10 - 좋아요

Juan

2024년 4월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 5월 2일
Thank you for your recent review. We value your feedback. Thank you for choosing to stay with us, and we can't wait to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

PATRICIA

2024년 4월에 1박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 5월 2일
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed your stay with us. Your 5 out of 5 rating will be shared with the team. Look forward to your next stay with us.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front Office Team 님, 2024년 4월 14일
Thank you for rating your experience! We hope to welcome you back soon!

8/10 - 좋아요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would recommend and stay there again.
2024년 3월에 3박 숙박함
답변 제공: Front Office Team 님, 2024년 4월 14일
We can't wait to welcome you back!

10/10 - 훌륭해요

Sapna

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trendy interiors , clean and not crowded.
2024년 3월에 3박 숙박함
답변 제공: Front Office Team 님, 2024년 4월 14일
Thank you for sharing your experience! We hope to welcome you back very soon!

10/10 - 훌륭해요

Allison

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a seamless stay at the AC Wynwood. Front desk staff were accommodating to us arriving early. Held our luggage until our room was ready, let us use the rooftop pool and facilities and were able to check is in early once the room was ready. The room was as expected and clean. The location is continent for food, bars and shopping and safe walking around at night.
2024년 3월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 3월 28일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. I am thrilled for the 5 of 5 rating. We hope to see you again for another wonderful experience.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff. Clean facility.
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Team 님, 2024년 3월 30일
Thank you for sharing your feedback with us. We hope to welcome you back in the near future!

10/10 - 훌륭해요

MARIA DEL CARMEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 1박 숙박함
답변 제공: Bensen B. | Front Office Manager 님, 2024년 3월 24일
Thank you for sharing your experience with us! We hope to welcome you back soon!

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything perfect!
2024년 2월에 2박 숙박함
답변 제공: Will C 님, 2024년 3월 17일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

6/10 - 괜찮아요

Eric

좋아요: 직원 및 서비스
The bottom of the toilet was not clean and it did not flush properly for the time I was at the property.
2024년 2월에 2박 숙박함
답변 제공: Front Office Team 님, 2024년 3월 24일
We apologize for the inconvenience, this has been shared with our team and we will work on getting those issues resolved. We appreciate you for taking the time to share your feedback.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Will C 님, 2024년 3월 17일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

PATRICK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, clean room and helpful staff.
2024년 3월에 2박 숙박함
답변 제공: Will C 님, 2024년 3월 17일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, decent and affordable
2023년 12월에 2박 숙박함
답변 제공: Assistant Front Desk Manager 님, 2024년 3월 1일
I can't thank you enough for for writing and sharing this uplifting review. We appreciate your 5 of 5 rating. Thank you for choosing the AC Hotel - Wynwood. We hope to see you again.

10/10 - 훌륭해요

Maryann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Great location! Everything about our stay was fantastic. very clean and comfy.
2024년 2월에 2박 숙박함
답변 제공: Assistant Front Office Manager 님, 2024년 3월 1일
Thank you for being our guest and for taking the time to share your experience. We value your feedback and thank you again for the 10 out of 10 rating. We hope to see you again for another wonderful stay.

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly, and in a really great area!
2023년 12월에 1박 숙박함
답변 제공: William Cabana 님, 2024년 2월 17일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

DeLee B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel!
2024년 2월에 1박 숙박함
답변 제공: William Cabana 님, 2024년 2월 17일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

6/10 - 괜찮아요

Paulina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Will C 님, 2024년 2월 9일
I'm sorry to hear that you didn't enjoy your stay with us. We apologize for any inconvenience caused, and we'll make sure to notify our management about the issues you faced. We're committed to providing exceptional experiences to all our guests and we hope you'll give us another chance to serve you in the future. If you encounter any similar issues in the future, please don't hesitate to inform the staff as most inconveniences can be addressed promptly.

10/10 - 훌륭해요

Maria de Fatima

2024년 1월에 2박 숙박함
답변 제공: Will C 님, 2024년 2월 8일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

6/10 - 괜찮아요

roger

좋아요: 청결 상태, 직원 및 서비스
Nice inside
Took 4 hours to get checked in. We were early but asked for any available rooms. We had an upgraded room. Sadly once in the room the view we paid extra for was of an abandoned graffiti ridden old Wendy’s. Didn’t feel like a safe walkable area either.
2024년 2월에 1박 숙박함
답변 제공: Will C 님, 2024년 2월 5일
Good morning, Roger,It was a pleasure having you stay at our property and thank you for taking the time to give us your feedback. We would like to remind you that our standard check-in time is at 3:00 PM, although we can sometimes accommodate earlier check-ins depending on availability. Unfortunately, yesterday the previous guest staying in your room did not check out early, which caused a delay in your check-in.We sincerely apologize for any inconvenience this may have caused and we would like to assure you that we will do our best to add an early check-in request for you in advance for your next stay. Also, we would like to let you know that Midtown is a historical area in Miami Wynwood and is known worldwide for the graffiti paintings on the walls and unconventional building styles. We apologize if our property did not meet your expectations and we hope that you will give us another opportunity to make your experience a better one.Thank you for choosing our property and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Richard 님, Hamilton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Will C 님, 2024년 2월 8일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

8/10 - 좋아요

JODI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooftop was amazing. Total chill vibe. Nice accommodations and great food and drinks .
2024년 1월에 1박 숙박함
답변 제공: Will C 님, 2024년 2월 1일
Thank you very much for taking the time to leave us a review. We really appreciate your feedback, and it was a pleasure to have you as our guest at our property. We hope that we will have the opportunity to welcome you back in the future. If there is anything we can do to improve your experience, please don't hesitate to let us know.

10/10 - 훌륭해요

Korina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Will C 님, 2024년 1월 24일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

8/10 - 좋아요

Rebeca Hid

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general good stay!
2024년 1월에 3박 숙박함
답변 제공: William Cabana 님, 2024년 1월 22일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótima estadia
Estadia ótima Quartos, localização , café da manhã ótimos Funcionária karla ( brasileira ) foi super atenciosa e nos ajudou bastante
2024년 1월에 4박 숙박함
답변 제공: Will C 님, 2024년 1월 20일
Muito obrigado por reservar um tempo para compartilhar sua avaliação. Seu feedback é muito apreciado, e somos gratos pela chance de tê-lo como nosso convidado. Estamos ansiosos para o prazer de recebê-lo de volta no futuro. Por favor, não hesite em nos informar se há algo que podemos fazer para melhorar sua experiência.

6/10 - 괜찮아요

Lawrence

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: William C 님, 2024년 1월 18일
I'm sorry to hear that you didn't enjoy your stay with us. We apologize for any inconvenience caused, and we'll make sure to notify our management about the issues you faced. We're committed to providing exceptional experiences to all our guests and we hope you'll give us another chance to serve you in the future. If you encounter any similar issues in the future, please don't hesitate to inform the staff as most inconveniences can be addressed promptly.

6/10 - 괜찮아요

Monica

2024년 1월에 1박 숙박함
답변 제공: William C 님, 2024년 1월 18일
I'm sorry to hear that you didn't enjoy your stay with us. We apologize for any inconvenience caused, and we'll make sure to notify our management about the issues you faced. We're committed to providing exceptional experiences to all our guests and we hope you'll give us another chance to serve you in the future. If you encounter any similar issues in the future, please don't hesitate to inform the staff as most inconveniences can be addressed promptly.

8/10 - 좋아요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

8/10 - 좋아요

Bradley Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property public areas seemed to be under renovation or needing it. Rooms were clean and relatively quiet though so would recommend for business trips.
2024년 1월에 1박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Jeffrey M. 님, Wheaton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relatively new facility that is centrally located in the north end of Miami. Perfect location for accommodations following a business meeting.
2024년 1월에 1박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

José M da R

2023년 12월에 8박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

8/10 - 좋아요

Samantha

2024년 1월에 3박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to leave us a review. It was a pleasure to have you as our guest at our property. We hope to have the opportunity to welcome you back in the future. If there is anything we can do to improve your experience, please don't hesitate to let us know.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: William C 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

rodolfo

2024년 1월에 1박 숙박함
답변 제공: Will C 님, 2024년 2월 1일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

8/10 - 좋아요

Michael

2024년 1월에 1박 숙박함
답변 제공: Will 님, 2024년 1월 18일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Scott

2024년 1월에 1박 숙박함
답변 제공: Bensen B. | Front Office Manager 님, 2024년 1월 26일
Thank you for taking the time to share your feedback with us! We hope to welcome you back soon.

10/10 - 훌륭해요

Kerri-Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience at this hotel!
2023년 10월에 4박 숙박함
답변 제공: Will C 님, 2024년 2월 1일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Omid 님, Long Beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: William C 님, 2024년 1월 3일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Adriel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Lots of things to do around plus great eating places.
2023년 12월에 3박 숙박함
답변 제공: Daniel Ramirez 님, 2024년 1월 1일
Hope to see you here again soon! Have a great day.

10/10 - 훌륭해요

Samara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very nice and polite. And the room is spotless.
2023년 12월에 9박 숙박함
답변 제공: William Cabana 님, 2023년 12월 27일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience. We are going to work to make your next stay perfect!

10/10 - 훌륭해요

Ibrahim

2023년 12월에 3박 숙박함
답변 제공: William Cabana 님, 2023년 12월 27일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

4/10 - 별로예요

Daniel 님, Charlotte

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Substandard service, room in bad condition , no good food options
2023년 12월에 2박 숙박함
답변 제공: William C 님, 2023년 12월 24일
I'm sorry to hear that you didn't enjoy your stay with us. We apologize for any inconvenience caused, and we'll make sure to notify our management about the issues you faced. We're committed to providing exceptional experiences to all our guests and we hope you'll give us another chance to serve you in the future. If you encounter any similar issues in the future, please don't hesitate to inform the staff as most inconveniences can be addressed promptly.

10/10 - 훌륭해요

yafang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: William C 님, 2023년 12월 23일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Limpieza, servicio y atención excelente. Volvería!
2023년 12월에 3박 숙박함
답변 제공: William C 님, 2023년 12월 23일
Es un placer darte la bienvenida a nuestra propiedad en todo momento. Muchas gracias por tu reseña, es muy importante para nosotros que hayas disfrutado de tu estancia. Esperamos verte próximamente en el futuro.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was wonderful for me. Loved the shower. Only thing that needed work was the toilet seat. It was moving & not tightened. Slip and slide! lol.
2023년 12월에 1박 숙박함
답변 제공: William C 님, 2023년 12월 23일
Thank you very much for taking the time to share your review. Your feedback is highly appreciated and we are grateful for the chance to have had you as our guest. We look forward to the pleasure of welcoming you back again in the future. Please do not hesitate to let us know if there is anything we can do to improve your experience. We are going to work to make your next stay perfect!

10/10 - 훌륭해요

Keyla 님, Covington

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: William C 님, 2023년 12월 23일
Thank you for taking the time to share your review. Your feedback is highly appreciated, and we are grateful for the opportunity to have you as our guest. We look forward to the pleasure of welcoming you back in the future. Please let us know if there is anything we can do to improve your experience.