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쇼어 클럽 사우스 비치 여행 후기

2.5 out of 5
쇼어 클럽 사우스 비치
1901 Collins Ave, Miami Beach, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 415개" "
평점 8 - 좋아요. 999개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 117개" "
평점 4 - 별로예요. 999개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 67개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Seong joo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 6박 숙박함
답변 제공: Guest Experience Manager 님, 2019년 6월 29일
Hi Seong joo, We thank you for the perfect score and also look forward to welcoming you back soon for another perfect stay. Sincerely, Alex

10/10 - 훌륭해요

JONG YOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함
답변 제공: Miguel Ramirez 님, 2018년 6월 27일
We are stoked that you had such a great time, JONG YOON! Come back soon! We'd love to host your following visit to Miami!

10/10 - 훌륭해요

Rosanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great hotel
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 7박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Dee 님, Bainbridge Ga

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Me and my fiancé loved everything about Shore Club the staff is amazing
2019년 9월에 4박 숙박함

8/10 - 좋아요

Yulia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pool area is amazing
Best location, amazing pool, nice rooms....breakfast not good....mexican restaurant on hotel the best
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

franck

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 7박 숙박함

10/10 - 훌륭해요

Shante

2020년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 6월에 3박 숙박함

10/10 - 훌륭해요

Maynara S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opção em Miami
Gostaríamos de ter ficado mais!! Hotel super agradável! Em frente a orla de Miami! Com uma piscina linda, restaurante muito bom!! recomendo comer um dia lá! As entradas são sensacionais! O quarto que pegamos de frente para o mar superou nossas expectativas! Hotel aceita Pet de suporte emocional sem taxas! minha Mel ficou muito feliz pela acolhida! Ficaremos com certeza mais vezes nele!
2020년 3월에 1박 숙박함

4/10 - 별로예요

JoseyDope

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The problem with the short club is not Shore Club South itself It was the customer service rep at the desk she gave me a hard a time she insisted that my card didn’t work my friend used his American Express Card in she said it didn’t work, I asked for the manager I was told the manager was not there at the moment and was not available I calmly asked her to try my card again and my card worked after the forth time. The representative was very vague unpleasant and unattractive I feel that is why she dealt with me that way , I didn’t arrive to the hotel until 12 o’clock at night so I didn’t get the full experience of the hotel and or the way I was treated I really wish they would have credited me another night it was pretty expensive to be treated like trash I would say that the Hotel needs to improve the representation of their front desk and making sure that every employee has a pleasant up to code up to par uniform and self , at the very end I was charge for the mini bar which I didn’t use any of the items in the minibar my card was just overdraft for mini bar charges and none of the items from the minibar were used or consumed
2020년 3월에 1박 숙박함
답변 제공: Dori C. 님, 2020년 4월 6일
Good Afternoon Ms. Josey, Thank you for taking the time to let us know about your experience. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. I'm sorry that we did not meet your expectations.We will address the concerns accordingly. We hope to welcome you in the future to Shore Club. Stay Safe!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: General Manager 님, 2020년 3월 28일
Hello, thank you for your review! We hope to see you again soon, and please stay safe. Best, Wolf

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 5박 숙박함
답변 제공: General Manager 님, 2020년 3월 30일
Hello James, I am happy that you enjoyed your stay. Please visit us again soon. Best regards and stay safe, Wolf

2/10 - 너무 별로예요

Jason Miller

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs living in rooms
The curtains don’t open and you can’t see the ocean. This hotel is full of fine print and I’m not joking watch my video of the bugs in roomt when we asked for more towels. We asked -@ 3 and they had none clean and at 6 the answer was the same. No towels for you.
Video of live bug in bed and they wouldn’t wash our clothes
Key to bike was this dirty but bike is free valet $50
2020년 3월에 4박 숙박함
답변 제공: General Manager 님, 2020년 3월 28일
Dear Jason Miller, I am very sorry for your experience and your stay with us. Let me apologize for that! I hope, once the current situation is over, that you would give us another chance. Please don't hesitate to reach out to me personally. Best regards, Wolf

4/10 - 별로예요

Henning

좋아요: 청결 상태
별로예요: 직원 및 서비스
Dårlig service på South Beach, Miami
Hotellet giver meget lidt valuta for en rimelig høj pris. Dårlig service, ignorant personale og adskellige mekanismer der ikke fungerede. På tords af flere henvendelser til personalet blev defekterne IKKE udbedret. Ydermere i disse Corona-tider var der INGEN tiltag som kunne modvirke evt smitte. Ingen håndsprit tilgængeligt, barer og restaurant var åben som hidtil. Men værst var at folk ved poolen fortsat fik lov til at ligge med 20-30 cm afstand uden tiltag til at begrænse mængden af folk eller udvide afstanden. Vi besluttede derfor IKKE at være i nærheden af dette område. Skal tilføje at vi var blevet nødt til at booke dette hotel inden vi kunne rejse tilbage til Danmark for at følge myndighedernes anbefaling. ALT I ALT = EN KÆMPE SKUFFELSE til næsten DKK 2.000 pr. døgn!
2020년 3월에 4박 숙박함
답변 제공: General Manager 님, 2020년 3월 28일
Dear Henning, I am very sorry that you had to experience these servcie and product challenges especially after having to change your trip to start with. I hope you consider to visit us again in the future. Mange Hilsner Henning Wolf

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Good location
Great location and nice pool and beach area. Just a bit dated and could use a refresher. Service not great, but not bad, just ‘meh’
2020년 3월에 3박 숙박함
답변 제공: General Manager 님, 2020년 3월 30일
Hello there, Thank you for your review, we will be working on refreshing our property, in fact we started to change the corridor carpets right before the lockdown. We hope to welcome you again! Best regards and stay safe! Wolf

8/10 - 좋아요

Holden

2020년 3월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 20일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Luckily we didn’t stay at the property, but after evaluating the room I will never stay at this property. Please check your beds thoroughly. We found large blood stains on the sheets and even traces of bed bugs. Thankfully we left all our belongings at the door, and left before things could have been worse. In return, the staff was helpful getting our refund. The front desk staff is accommodating. Unfortunately, this establishment needs a uplift and needs to take care of these matters because it hasn’t been the first encounter for their guests. Very disappointed.
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 19일
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Sincerely, Guest Experience Manager

4/10 - 별로예요

Sheila 님, Avon Ohio

So outdated! Bathroom lighting was horrible! Room just mediocre at best. Shower floor was so disgusting!
2020년 3월에 4박 숙박함
답변 제공: General Manager 님, 2020년 3월 28일
Dear Sheila, Let me apologize for the short comings in your room. I hope overall you enjoyed your stay! Best regards, Wolf

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff tried to get me in contact with Expedia for a refund on a full night and other things but Expedia was the issue other than the cleanliness at this hotel.
2020년 3월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 19일
Thank you for taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We hope that you will give us the opportunity to welcome you again soon. Sincerely, Guest Experience Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 18일
Thank you for your rating and we look forward to welcoming you back.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location on the beach. Walkable to everywhere. Nice Mexican restaurant. Cocktail service on the beach. Very quiet room. Big, beautiful lobby. Friendly staff.
2020년 3월에 5박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 18일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der einzige Kritikpunkt ist die schlechte Schallisolierung des Zimmers
2020년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Thank you for your positive comments and I am pleased that you had a good stay overall. We hope to welcome you back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Upon checking in with my 3 year old daughter and friend, someone hurled a full can of beer from a top balcony that missed us by a step. It exploded so hard that it freaked out my daughter. Andre the manager was nice enough to upgrade us to a different tower so we didnt have to walk through the garden where the incident happen. In the wake of coronavirus their bathroom by the pool had no soap. I informed the bartender and waitstaff and sure enough went back to the bathroom 2 hours later where there still was no soap available to wash hands.
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear guest, Thank you for providing us with your experience. We are extremely sorry to hear about your experience in the room but glad we were able to switch you to a different room. We hope to have the opportunity to welcome you back and make your experience a perfect 5 rating. Best regards, Guest Experience Manager

8/10 - 좋아요

WILLIAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was pretty good and we prefer SC to Royal Palm. The only thing I didn’t like was that when dining in the restaurant, the service was slow. I feel that it was related to the fact that the tip is already figured in.
2020년 3월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear William, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our restaurant service staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Best regards, Guest Experience Manager

6/10 - 괜찮아요

Veronica

2020년 3월에 2박 숙박함

6/10 - 괜찮아요

Kevin

별로예요: 객실의 편안함
2020년 3월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Thank you for sharing your rating and we hope to have you back soon.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 13일
Thank you for your rating and we look forward to having you again as a guest in our hotel.

4/10 - 별로예요

ilan

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disaster
Old, very expensive hotel . May be it was cool at the 80s but Seems like it never been remolded since than . Bad service , bad experience Do not go
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear Ilan, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that we didn’t meet your expectations during your visit. We hope that you will give us the opportunity to welcome you again soon. Sincerely, Guest Experience Manager

2/10 - 너무 별로예요

Dylan

별로예요: 청결 상태, 객실의 편안함
Not impressed.
We to check out early because it was to loud, room had a strong Oder of bleach, paid for king and received a full or queen, decor or room was not cozy, I can go on and on. Bottom line we did not stay the night.
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Sincerely, Guest Experience Manager

2/10 - 너무 별로예요

Adam

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 13일
Thank you for your rating and we look forward to having you again as a guest in our hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 13일
Thank you for your rating and we look forward to having you again as a guest in our hotel.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The cleaniness was good. Very clean.. house keeping didnt provide us with washclothes 1 out of the 4 days we were there. The room seemed very small. I felt for the price we paid, the property was "saving" space and on toiletries.. But the staff were very friendly. The lobby had art all over the walls. Fridge seemed like it wasn't working. Fully stocked minibar and snacks but I was NOT going to pay 8 dollars for a bottle of water.
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear guest, We want to thank you for your comments, and we're extremely sorry to hear about your experience with certain aspects of your stay. Hope you will give us a chance to make things right on your next visit. Sincerely, Guest Experience Manager

8/10 - 좋아요

Lena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty ambience
Fun party pool with yummy food. Spacious bathroom and comfy beds. Perfect location, close to Lincoln road. Good music and on the beach
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear Lena, Thank you so much for sharing your experience with the hotel. I will be sure to share your feedback with the team. We hope to have you back soon. Sincerely, Guest Experience Manager

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Rooms old and not very clean. Old carpet and paint
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We hope to be able to welcome you back. Sincerely, Guest Experience Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 13일
Thank you for your rating and we look forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

A 님, CT

가족 여행
별로예요: 숙박 시설 상태 및 시설
Only two elevators working - never bother to have the 3rd elevator working so long wait for the elevators- had construction going on next door, was so loud and dusty, fan in bathroom didn’t work, had a couple of broken concrete tiles in our room, called housekeeping 3 times for a blow dryer - never got it
2020년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 15일
Dear guest, Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with your stay. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally. Sincerely, Guest Experience Manager

8/10 - 좋아요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 3월에 5박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 13일
Thank you for your rating and we look forward to having you again as a guest in our hotel.

6/10 - 괜찮아요

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출장 여행
Gutes Hotel mit schöner Poolanlage. Location ist gut, Ausstattung einfach. Freundliches Personal an der Rezeption und Restaurant. Man bezahlt über 30 Dollar Resortfee doch wenn man am Strand eine Liege nimmt und nicht in der Sonne verbrennen möchte muss man noch einmal 21 Dollar für einen Schirm zahlen.... Schirme sollten in der Resortfee inklusive sein.
2020년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 7일
Dear guest, Thank you for your review. I am glad to hear that overall your experience was positive. Please know that your feedback will be shared and we look forward to seeing you back soon. Best regards, Guest Experience Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good, but missed potential
Overall, Shore Club was a solid choice for staying right on Miami Beach. Location was great--right on the beach; walkable to Lincoln Ave and Espanola Way. The pools and pool area were nice. Value was mediocre, understanding it is South Beach--reasonable prices at the pool bar would have made a significant improvement. The biggest frustrations were with the fire alarm testing inside and outside, which made relaxation a bit difficult. It woke us up at 8am on Friday and was ongoing for a full 15 minutes. There was also testing outside by the pool on a daily basis. It happens, but when you're paying ~$300 a night for a place, it's unfortunate. Lastly, the large jacuzzi by the second pool would have been a game changer on the two days that were unseasonably cold, but the heater was broken, which was a big let down. Made us not want to stay on the property to use the resort, despite paying $38 a day in resort fees on top of the regular room cost.
2020년 2월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 6일
Dear guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services. Sincerely, Guest Experience Manager

10/10 - 훌륭해요

Anneke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, quiet and beautiful
The hotel was amazing. From the valet drivers to the front desk staff. Everyone was accommodating, friendly and helpful. I just wish I stayed a little longer so I could have used the pool. Will definitely consider this place next time I'm in South Beach. I was happy to see adults and couples versus families with lots of children running around (personal bonus)
2020년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 5일
Hi Anneke, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Guest Experience Manager

8/10 - 좋아요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, Wifi is meh
The wifi in my room wasn't great. I kept losing connection and worked mainly out of the hotel lobby, etc. But the balcony view I had was really nice (towards the city) and everything else was really great.
2020년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 5일
Dear Alexander, Thank you for taking the time to provide us with this wonderful feedback and we apologize for any issues you encountered with our wifi. We hope to welcome you back soon. Sincerely, Guest Experience Manager

8/10 - 좋아요

Yadiel 님, Florida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location good breakfast No parking service Bathroom can be more clean
2020년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 5일
Dear Yadiel, Thank you for sharing your feedback and please know that in regards to parking, we do offer Valet Services as our parking option. We apologize if you were not informed prior. Sincerely, Guest Experience Manager

6/10 - 괜찮아요

Janneta

단체 여행
좋아요: 청결 상태
2020년 2월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 2일
Thank you for taking the time to rate us and we look forward to welcoming you back soon. Sincerely, Guest Experience Manager

10/10 - 훌륭해요

Håkan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 5일
Dear Hakan, Thank you for the perfect rating and we look forward to inviting you back with us again. Sincerely, Guest Experience Manager

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 2일
Thank you for taking the time to rate us and we look forward to welcoming you back soon. Sincerely, Guest Experience Manager

8/10 - 좋아요

Jean-Christop

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bonne adresse
Hotel très bien placé avec une très belle et grande piscine avec accès direct sur la plage. Le valet car un peu cher 45$ par jour.
2020년 2월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 2일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Please know that our parking charges are standard for South Beach. Call us if there is anything we can help you with. Sincerely, Guest Experience Manager

8/10 - 좋아요

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연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was beautiful. Lobby was beautiful. Rooms upstairs are small and the hallways seem old in comparison with the rest of the hotel.
2020년 2월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2020년 3월 2일
Thank you for your positive comments and I am pleased that you had a good stay overall. We hope to welcome you back soon. Sincerely, Guest Experience Manager