6/10 - 괜찮아요
Alexander
출장 여행, 가족 여행
2025년 12월 3일
별로예요: 편의 시설/서비스
Things were okay. Cleanliness - the rooms, hallways, seemed a little damp. Not too too bad. The air conditioning was too cold and wouldn't turn off unless you unplug. Then, when we plug in, wouldn't turn on. So, a whole day and night without air conditioning. We were told "so sorry" but nothing else. I guess it's just the area is not so nice. It's sad because the Bascom Palmer Eye Institute provides so much in terms of visitors to the area. I would expect more of a hotel with the words "medical center" in the name. People go to have eye surgery and want good hotel services. Regular Extra Strength Tylenol should be stocked up. It would just make good business sense to keep that basic item in your lobby. The gym is smelly too, damp, maybe mold. Anyhow, thanks for the stay. I hope this feedback gets read and maybe used to do better.
Alexander
2025년 12월에 2박 숙박함
