2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

더 벳시 - 사우스 비치 여행 후기

4.5 out of 5
더 벳시 - 사우스 비치
1440 Ocean Drive, Miami Beach, FL

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 730개" "
평점 8 - 좋아요. 1008개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 65개" "
평점 4 - 별로예요. 1008개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 26개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

jin hee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시설이 약간 노후된 느낌이어서 약간의 실망을 했지만 그 외나머지 업그레이드, 깨끗함,주변 쇼핑과 먹거리, 호텔앞의 마이애미비치 글구 직원들의 친절함과 컨시어지의 친절함, 적극적으로 문의의 따로 찾아서 알아봐주시고 알려주심에 너무 감동받았어요 컨시어지 덕분에 케네디우주센타에 갈예정이라 했더니 우주로켓 발사 날짜를 알려주셔서 덕분에 발사장면을 볼수있었습니다~
2022년 5월에 3박 숙박함
답변 제공: The Betsy 님, 2022년 6월 10일
Greetings jin hee, Thank you for sharing your top score and high praise with our team! Until next time! Sincerely, Zach Plutzik, Managing Director

8/10 - 좋아요

HAEJU

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2021년 8월에 1박 숙박함
답변 제공: The Betsy 님, 2021년 9월 17일
Dear HAEJU, Thank you for sharing your score with us. We hope to have you back with us in the future. Sincerely, Zach Plutzik, Managing Director

10/10 - 훌륭해요

Gary Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, facilities and most importantly service!! My new go to in Miami Beach. Thanks for a great stay at The Betsy
2024년 5월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 5월 10일
Hello Gary,Thank you for sharing your five-star approval with our team! We are delighted to serve as your new to-go hotel in Miami, and we await your next visit!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Holly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first stay at The Betsy and I cant wait to return! The hotel is located in a great location on the quiet end of Ocean Ave. The building is well maintained with a ton of thought put into everything. The library is beautiful and a great place to relax or catch up on work. The restaurant located on the main floor has delicious food and a great ambiance. I highly recommend dinner there! Staff always try to go above and beyond. Special thanks to Fritz and Mario for making us feel so welcomed. The cleaning staff were also very thorough and welcoming whenever we encountered them. Every elevator and hallway had a fresh pleasant smell. If the beach isn't your scene, the roof top pool is a great place to relax, drink and catch some sun. The bartenderand pool staff there are also very lovely. I highly recommend staying at The Betsy!
2024년 5월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 5월 9일
Greetings Holly,It was such a pleasure to introduce you to the many charms of The Betsy! We are glad Fritz and Mario could ensure your stay started off right, and it certainly sounds like you discovered all the many unique public spaces and amenities that set us apart. Thank you for joining us for some downtime in our library, for enjoying our rooftop pool, and for dining with us at LT. We hope you got in some beach time as well!Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Kristen 님, North Eastham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: The Betsy 님, 2024년 5월 7일
Hello Kristen,Thank you for your top score! Please make yourself at home with us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service and friendly staff
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 5월 3일
Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot on south beach - quieter on the north end of the strip with beach front property. Wonderful staff, excellent service. They have their own part of the beach managed for them that’s great too
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 5월 2일
Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

4/10 - 별로예요

Anna

별로예요: 숙박 시설 상태 및 시설
The property is at the center of south beach
2024년 4월에 1박 숙박함
답변 제공: The Betsy 님, 2024년 5월 3일
Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

MARICON 님, SPRINGFIELD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Betsy Hotel was more than I expected. All the staff were amazing, Fritzner at the reception desk was wonderful, he gave us a very nice room. Thanks Fritzner and Evan the Bellhop is very welcoming. Betsy has live music every night, the place is right next to the beach, they have umbrellas and drinks on the beach. Betsy is very walkable to other happenings during the night time. This is an amazing place to stay at. We will definitely stay there again. Highly recommended! To the staff, thank you for making our stay memorable, much appreciated.
2024년 4월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 5월 2일
Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Elisabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and ambience, with wonderful staff!
2024년 4월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 5월 1일
Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Eugene Edward 님, Lima

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff great locstion. Would return in the future
2024년 4월에 5박 숙박함
답변 제공: The Betsy 님, 2024년 5월 1일
Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Eduardo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We visited The Betsy for my 40th birthday with my wife and 6 year old son. We had a fantastic time, the place was great and the staff was amazing, great service from Rene and Joanny that made sure we were very well taken care of in the restaurant and Juan the bellboy that went above and beyond to make sure we had a great stay. Chris was also great in compensating a small delay with out room while checking in. Overall the staff is amazing and would highly recommend anyone staying at The Betsy.
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 29일
Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Jerome

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice boutique hotel in a great location on the beach.
2024년 4월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 4월 29일
Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Service and amenities were great. Amenities fees are a bit high at $45. per day.
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 29일
Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Sarah 님, Andover

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was SO nice. Great location. Loved our stay!
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 26일
Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Sébastien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bel hôtel art déco , proche de la plage. Belle piscine en rooftop. Des livres et tableaux partout. Ambiance plutôt calme. Chambre joliment décorée et literie confortable Compliqué de trouver son chemin dans l’hôtel, nous tournions en rond et nous n’étions pas les seuls. Le personnel n’était pas très serviable. Nous avions beaucoup de bagages à l’arrivée et nous avions du insister pour être accompagnés dans la chambre. Petit déjeuner moyen, notamment celui compris dans le prix de la chambre. Le café du petit déjeuner n’était pas top et l’alternative expresso à la carte était à 8$. La température de la chambre était soit très froide et soit très chaude avec un réglage assez aléatoire.
2024년 4월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 4월 22일
Greetings Sebastien,Thank you for sharing your helpful review with our team. We are glad you loved our rooftop pool and enjoyed the books and paintings we fill our boutique hotel's rooms with, which does indeed create a calming and relaxing atmosphere.We are disappointed to hear that you were not guided to your room by a team member, especially when you had luggage because we do know that our two interconnecting buildings can be tricky to navigate. We will work to ensure future guests are not thus burdened, and we apologize for this oversight.We hope we can welome you back one day for a perfect visit.Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Mauricio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this hotel, the only complain I have is that the bed wasn’t on par with a hotel in this price range. The mattress was softer than ideal and sagging
2024년 2월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 4월 22일
Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Pamela 님, hingham

2024년 4월에 1박 숙박함
답변 제공: The Betsy 님, 2024년 5월 8일
Dear Pamela,We appreciate you taking the time to share your positive score with us. We hope we can entice you back for another stay at The Betsy soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
-
2024년 4월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 4월 16일
Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Betsy never fails to disappoint. Since Covid, they closed off traffic on Ocean Drive, which makes the hotel that much nicer. A little oasis in Miami Beach. High class, refined, lots of art. I really enjoyed there. I’ve been going there for several years and I’ll continue to go.
2024년 4월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 4월 15일
Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Francisco

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was friendly and the restaurant on the property was very good
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 15일
Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Haroon 님, Newnan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Daily music in the lobby. Did not like the breakfast choices for prepaid breakfast included.
2024년 4월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 4월 9일
Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

6/10 - 괜찮아요

Piyush 님, Chicago

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went for a girls weekend and were really excited to stay at the Betsy. Unfortunately we were let down. Does not feel like a 4 star hotel - more like a 3 star. There are no amenities except for the pool. The rooms are super tight, the walls are very thin and the beds are uncomfortable. They made many mistakes during the stay for which the manager apologized at the end of our stay. Great location though.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 8일
Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Anastasios

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is nice hotel with a very good character l. Food and restaurants were great, very conveniently located, and staff was very courteous and welcoming. Special thanks to Fritz the bellman, and the concierge who recommended the best sandwich I’ve ever had in the US.
2024년 4월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 8일
Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Shaun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel on Ocean Drive. Easy access to beach. Great staff where they are always there to please.
2024년 4월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 4월 5일
Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Richard A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it, Akhona and Fritz were amazing!!
2024년 3월에 5박 숙박함
답변 제공: The Betsy 님, 2024년 4월 5일
Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Douglas 님, Virginia Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Betsy has an amazing vibe. The rooms are on the small side but very functional and homey with books and knick knacks. The staff is amazing and many have been there for many years. Door bell staff that have been there for 7-8 years and we have seen each of the 4 times we have stayed. LT restaurant quite good and breakfast can be included in the stay. Highly recommend the Betsy if you want to stay in South Beach.
2024년 3월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 4월 1일
Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Yeojeong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of this hotel is amazing. Basically everything is within walking distance. Loved how they offer us welcome champagne and all the staffs were nice.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 28일
Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Olivia

2024년 3월에 1박 숙박함
답변 제공: Betsy 님, 2024년 4월 16일
Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel est fort sympathique
2024년 3월에 1박 숙박함
답변 제공: The Betsy 님, 2024년 3월 27일
Dear Julie,It was a pleasure to introduce you to the five-star level of service we subscribe to at The Betsy, and we love that you experienced such a friendly welcome! Please make yourself at home with us any time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

2/10 - 너무 별로예요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Paid for a room with a balcony didn’t get one put us in a room that was pretty much in an alley awful
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 26일
Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Deanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: The Betsy 님, 2024년 4월 15일
Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

6/10 - 괜찮아요

James

별로예요: 직원 및 서비스
We liked the location of the property. The overall vibe of the Betsy was nice. Our room was very small for what we paid which was disappointing. The pool area was very basic. The menus were very over priced and the food was average. We found much better places to eat outside of the hotel. The staff was very aloof.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 27일
Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

colleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful peaceful oasis right on Ocean Ave. Eclectic and original, tasteful and comfortable. We loved our stay!
2024년 3월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 3월 22일
Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely hotel with an art vibe, extremely friendly staff, great bar/restaurant & wonderful location.
2024년 3월에 4박 숙박함
답변 제공: Betsy 님, 2024년 3월 21일
Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

10/10 - 훌륭해요

Wenjing

2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 8일
Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

6/10 - 괜찮아요

Jacqueline

가족 여행
별로예요: 편의 시설/서비스
Liked the location and proximity of the hotel to the beach. We enjoyed the hotel pool on the top floor. Unfortunately, there were a variety of areas that did not meet our expectations. Getting someone to answer at the front desk was nearly impossible. When we asked for our room to be cleaned they only restocked the towels and made the beds. Accessing our room was VERY challenging each day. From the main lobby you take the elevator to the 3rd floor, get off and follow a maze until you find another elevator, you take that elevator down to the first floor. It was not convenient or enjoyable to do this every time. We also had less than desirable service at the restaurant for breakfast and slow and inaccurate service at the roof top pool. While the pool and beach were wonderful, we would not stay there again.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 19일
Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere of The Betsy is the best I have ever experienced. Starting with the friendly caring staff (esp. Fritz, Juan, Julio) - our every need and question was answered and tended to. The interior design is gorgeous and inviting. An easy class and elegance. The lobby and bar with pianist playing is so lovely, one may never want to explore the rest of South Beach. Food is excellent. Resident dogs make the vibe so familial. You truly could spend an entire weekend appreciating the fabulous art on the walls throughout the hotel. Location steps from the beach and slightly away from the hub bub of late night partyers, but close enough to join in and then stroll home. Pricey like the rest of South Beach.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 19일
Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

ANNE PALLIER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and cozy, relaxed family atmosphere, impressive service and quiet rooms, direct access to the beach, great food and pool... the only surprise was how small our room was but it ended up just fine and impeccable every morning.
2024년 3월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 3월 18일
Hello Anne,It was a delight to introduce you to the charms of our South Beach family-owned and operated hotel, and we're glad you enjoyed a relaxing and memorable stay with your family,We are glad everything turned out ideal, and we hope we have inspired a tradition of vacationing at The Betsy!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 3월 18일
Dear Michael,What a pleasure to find your five-star approval waiting for us! Come back to see us again in South Beach soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: The Betsy 님, 2024년 4월 3일
Greetings Vincent,Thank you for joining us for a five-star stay in South Beach! It was a pleasure to host you and we hope we can repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Massimo

좋아요: 청결 상태, 직원 및 서비스
I love this place
2024년 3월에 7박 숙박함
답변 제공: Betsy 님, 2024년 3월 12일
Greetings Massimo,We appreciate your five-star endorsement of our boutique escape here in South Beach! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Christopher 님, MOORESTOWN

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Coffee barista was rude; the other staff was great.
2024년 3월에 2박 숙박함
답변 제공: Betsy 님, 2024년 3월 12일
Hello Christopher,We appreciate your top score and are glad to hear that our team proved friendly and helpful almost across the board. We apologize for your experience with one barista, however, as your stay should have been flawless.Please join us again should your travels once again include South Beach. We know we can fully deliver.Sincerely,Zach Plutzik, Managing Director

8/10 - 좋아요

Carli

2024년 3월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 3월 26일
ello Carli,Thank you for gifting us with your positive score! We hope we can entice you back to South Beach one day soon. The Betsy awaits!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Gerard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff. It's just a wonderful hotel. Well-managed. They have a true mission to make the guests have a great experience. Very impressed. We will definitely return.
2024년 2월에 4박 숙박함
답변 제공: Betsy 님, 2024년 3월 12일
Dear Gerard,Amazing is what we love to hear! We do indeed have a mission to ensure every guest feels at home with us at The Betsy, and we love knowing we succeeded. We await your return!Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Thomas 님, Richardson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, amazing staff in a great area.
2024년 2월에 4박 숙박함
답변 제공: The Betsy 님, 2024년 3월 1일
Hello Thomas,The pleasure was all ours! Please make yourself at home with us again on Ocean Drive soon.Sincerely,Zach Plutzik, Managing Director

10/10 - 훌륭해요

Beatrice 님, miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Betsy 님, 2024년 3월 21일
Greetings Beatrice, We loved hosting you by the beach, and we are delighted to have earned your top score! We hope we can take good care of you again soon.Sincerely, Zach Plutzik, Managing Director

10/10 - 훌륭해요

Shimon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel lives up to expectations of being a place fond of arts Great piano music Background classical music Staff ready to help
2024년 2월에 7박 숙박함
답변 제공: The Betsy 님, 2024년 2월 29일
Dear Shimon,We aim to not only live up to expectations but to exceed them, and we are thrilled with your five-star approval! Thank you for joining us as a patron of the arts, and we look forward to enticing you back with more live music and culture soon.Sincerely,Zach Plutzik, Managing Director

6/10 - 괜찮아요

louise

2024년 2월에 4박 숙박함
답변 제공: Betsy 님, 2024년 3월 21일
Dear Louise, We are sorry to note from your score that your stay could have been improved upon. We are eager to earn your full confidence in us, and to that end, we hope we can welcome you back to our historic and family-owned hotel again.Sincerely, Zach Plutzik, Managing Director