This was by far the worst hostel/hostel experience I have ever experienced. I came here in January 2024 at the Viajero Hostel in Miami Florida where I believe I was racially profiled. I had checked in with the hostel, dropped off my bag, then went out to eat, had some drinks and went to my room, but then realized I misplaced my keycard. I went to the front desk at around 8PM that night and asked the receptionist if I could have a new key card, but was told No, I don't think I want you staying here. I then explained please I am really tired now and I just need to go to sleep. The receptionist said I don't think I want you staying here and to sit over there and I will decided if I want you to stay here or not. I thought this was very strange language, but I complied and and sat and after about 5 minutes I went back to the receptionist and he told me I could not stay there and called the police on me. I usually travel every 1-2 months and this is the first time this has ever happened to me anywhere and has caused me so mych grief and he also refused to refund me so I am currently taking action. I never rarely wirte reviews, but this is a reciew I thought was important to share. Everyone knows that often people get racially profiled at some of the hotels in south beach which is why people will either get an Airbnb or in my case usually get a motel there and stay to myself, but I was just there one day and had no idra all this could happen in one day. Shame on this company.