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The Zubeida

4.0 star property

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At The Zubeida, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Executive Villa, 4 Bedrooms

Executive Villa, 4 Bedrooms | In-room dining

Executive Villa, 4 Bedrooms

  • Beach view
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Classic Villa, 2 Bedrooms

Individually furnished, desk, iron/ironing board, free WiFi

Classic Villa, 2 Bedrooms

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located on the beach, The Zubeida is in Galu Beach, a neighborhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and BoraBora Wildlife Park. With scuba diving, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Diani Beach travel guide
View more Villas in Mombasa
Map
Diani Beach Road, Diani Beach, Kwale County

What's nearby

  • Diani Beach
    Diani Beach
    2 min drive - 1.9 km
  • Tiwi Beach
    Tiwi Beach
    23 min drive - 17.3 km
  • A hole in the sky at Dusk
    Nyali Beach
    58 min drive - 50.7 km
  • Colobus Conservation
    8 min walk - 0.7 km
  • Galu Kinondo Beach
    17 min walk - 1.4 km

Getting around

  • Ukunda (UKA)
    17 min drive

Restaurants

  • Karibu Restaurant
    13 min walk
  • Havana Bar, Diani Beach
    6 min drive
  • Lala Galu
    3 min drive
  • Nomad's Beach Bar And Restaurant
    4 min drive
  • Tapa Beach Bar
    13 min walk

About this property

The Zubeida

  • Upscale villa near Diani Beach
  • Consider a stay at The Zubeida and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
  • Other perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and luggage storage
    • Tour/ticket assistance and coffee/tea in the lobby
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and separate dining areas.
  • More amenities include:
    • Showers and free toiletries
    • Flat-screen TVs with cable channels
    • Balconies or patios, separate sitting areas, and separate dining areas

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Diani Sea Resort
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  • Pool
  • All inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 121 reviews
The price is ₩424,924
₩501,410 total
includes taxes & fees
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Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa services

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 20 for adults and USD 20 for children
  • A restaurant
  • Coffee and tea in common areas
  • Room service (limited hours)
  • Snack bar/deli

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance
  • Turndown service

Things to do

  • Boat tours nearby
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 8 units
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 60.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Zubeida have a pool?

Yes, this property has an outdoor pool.

Is The Zubeida pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Zubeida?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Zubeida?

Check-out is at 10 AM.

Does The Zubeida provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of USD 60.00 per vehicle applies.

Where is The Zubeida located?

Nestled on the beach, this Galu Beach villa is within 1 mi (2 km) of Galu Kinondo Beach and Diani Beach. Colobus Conservation is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Zubeida Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication
Virkelig dejligt ophold. Vi spiste på restauranterne langs stranden og kan især anbefale The Salty Squid.
Stayed 6 nights in Feb 2023
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, room comfort
Disliked: Communication

Zubeida is ‘ok’ but not special

Our stay at Zubeida was pleasant but nothing special. We expected a higher level of service for the price we paid. While the food, staff and surroundings were nice, we were somewhat disappointed with their inability to secure bookings for fun activities in the area. The beach area is full of local men trying to sell boat trips (be warned: don’t expect a walk along the beach without getting hassled a few times). On one occasion, the vendor we spoke to was clearly running a scam. When we asked the hotel, they simply gave us a WhatsApp number for someone who might be able to help us book. When he was busy (as was the case over Christmas), we weren’t left with much support and subsequently didn’t do any of the activities we planned. The Zubeida website is misleading to suggest they can organise all this stuff for guests! We recommend to Zubeida that they put more time into supporting visitors with activities, restaurant recommendations etc - especially for those new to Kenya - it would have made our stay much better! In general, I think a better level of ‘concierge’ service is required to justify the high cost. We found that we had to extract information from them, as opposed to them having the information ready to share with us. Eating directly in the villa is nice, but the restaurant area around the pool is pretty ordinary. And that summed up our stay really - pleasant but not memorable, and no service that went beyond the bare minimum.
Stayed 4 nights in Dec 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Awesome beach side location, pleasant gardens with exotic birds and monkeys. Nice pool
Stayed 7 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I’m very surprised by the good reviews on this place - I would highly recommend not staying here! Not only does the air conditioning hardly work, but there is only AC in the bedrooms, not the living room, kitchen, etc, despite 30 C temperatures. We had numerous problems with bug infestations, tons of ants and crickets in our bedrooms and bathrooms, which was disgusting. The WiFi is appalling and does not work at all, something they even told us at checkin. There are no safes or places to lock away your things and the locks on the doors to the outside are flimsy at best - some of the closet doors have locks, but they didn’t work and had to be fixed. There are no seats or lounge chairs on the beach - the image shown on their listing of seats in the sand is what they will set up for you at $50 a person (absurd). The gate to the beach is locked, even when we try to get back in the middle of the day, and the security guards were never nearby to let us in. There is not 24/7 help via reception, so if you have a problem at night they won’t even read or respond to your message until the next morning. The only good things (and I’m stretching here) were communication via WhatsApp, only with Zeenat who was amazing and their willingness to refund us some money for the bug problem.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Sonja

Liked: Cleanliness
Die Lage ist einzigartig und die Menschen dort überaus freundlich. Für den Preis wünschte ich, dass das Essen inklusive ist, aber das muss man leider extra bezahlen.
Stayed 12 nights in Feb 2020
Verified

10/10 Excellent

Mesi

Liked: Cleanliness, amenities
Very quiet and peaceful Right on the beach Very good food Quick service
Stayed 2 nights in Nov 2019
Verified

8/10 Good

PrincessMabubu

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are kind and friendly especially Caroline who is one of the housekeepers and Monica and Lilian at the restaurant. We were in villa number 3 and could see the ocean from our living room and patio which was amazing.
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful retreat after busy travel around Samburu

Friendly , helpful staff. Peaceful location. Food excellent
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and on a quiet stretch of Diani beach. Maureen and her team are friendly and professional and take excellent care of you, especially Caroline.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

ANCTours&Travel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and ready to assist. The property is very beautiful, with a stunning beach front. It provides the comfort and privacy one needs
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Zubeida is located at Diani Beach but down a bit from the other hotels. It is quiet and peaceful and has protected access to the beach. The pool is nice, though needing a bit of a facelift, it was clean and quite acceptable. What sets it apart is the service! Maureen and her team are excellent. Anything we needed anything it was right there. The cook did her very best to accommodate our wishes and the cleaning lady was delightful and spotless! We will return...sooner than later!
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The villas are beautiful with lovely views of the ocean. The ocean is a short walk from the villa and there is also a lovely pool and small dining area. The bedrooms have air conditioning, which is great! The restaurant has amazing waffles and we really enjoyed the haloumi cheese. The employees were friendly and accomodating to our needs. The manager, Maureen, was helpful with transportation and answering any questions or concerns. My family and I would definitely recommend this property to everyone! The rooms are clean, the food was great, and the views/proximity to the beach were amazing. We had a lovely stay.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and serene!

Beautiful and serene! We had the place all to ourselves. Amazing and so relaxing. Loved laying on the king sized outdoor bed and looking over the amazing ocean view (at least the first few cottages have a view - only the villa is right on the beach).Manager is very nice and responsive. Service is nice and with a smile, but be prepared to slow down. Restaurant is small and right on the lovely pool, but very, very basic and quite limited. Wonderful break at the white sandy Galu beach!