야외 수영장, 10:00 ~ 22:00 오픈, 일광욕 의자

버터플라이 그로브 인 여행 후기

2 out of 5
버터플라이 그로브 인
1073 Lighthouse Ave, Pacific Grove, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 492개" "
평점 8 - 좋아요. 1001개 이용 후기 중 370개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 96개" "
평점 4 - 별로예요. 1001개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 15개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kyoungjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침 조식을 제외한 많은 부분들이 괜찮았습니다.
2019년 3월에 1박 숙박함

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Marjorie

좋아요: 청결 상태, 직원 및 서비스
Very pet friendly and adjacent to the monarch butterfly sanctuary. Desk staff was very nice and responsive to questions/concerns.
2024년 3월에 2박 숙박함
답변 제공: Suzy 님, 2024년 3월 21일
Dear Marjorie,We are delighted to hear that you had a lovely experience at our pet-friendly hotel. Our location is indeed a treasure, situated adjacent to the monarch butterfly sanctuary and just a short stroll away from the captivating beaches and the serenity of the sea. Thank you for your kind words about our front desk staff. We look forward to welcoming you again for another memorable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Suzy 님, 2024년 3월 20일
Dear Deborah,Thank you for the perfect score and positive feedback. We look forward to seeing you again for another memorable stay.Kind regards,BGI Team

6/10 - 괜찮아요

Melinda

가족 여행
Pros- Clean rooms, nice area, TVs have good channels , working WiFi. Cons- Thin walls, you can hear people talking, no complimentary breakfast. Overall - Despite the Cons mentioned, we would still recommend it .We still had a good stay .
2024년 3월에 3박 숙박함
답변 제공: Suzy 님, 2024년 3월 13일
Dear Melinda,Thank you for taking the time to leave us a rating of your stay with us at Butterfly Grove Inn. We appreciate your patronage and look forward to serving you better in the future.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Cheryl

연인과의 여행
Very clean. Nice area
2024년 3월에 2박 숙박함
답변 제공: Suzy 님, 2024년 3월 12일
Dear Cheryl,Thank you so much for the positive feedback. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Elisa 님, Pacifica

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in PG, right next to the Monarch butterfly sanctuary. Clean, safe, quiet surroundings, wonderful staff, and budget-friendly. There’s a pool and hot tub, too!
2024년 1월에 2박 숙박함
답변 제공: Suzy 님, 2024년 1월 29일
Dear Elisa,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Kira

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk was very helpful and professional in dress and demeanor. The room was spacious and beds very comfortable. Booking, checking in, access, and check out were very easy. Overall, it was an excellent stay and I look forward to our next visit. The carpet needed a deep clean and the tub needed replacing. The water did not get very hot. We had noisy neighbors one night, and the light came through the blinds at night, so sleep was a little fitful. The location was ideal for beach and aquarium access. Good grocery stores nearby. I would stay here again without hesitation.
2024년 1월에 2박 숙박함
답변 제공: Suzy 님, 2024년 1월 29일
Dear Kira,We truly appreciate your kind words and the time you've taken to share your experience at Butterfly Grove Inn. Thank you for your positive feedback and for choosing to stay with us. We are delighted to hear that you appreciate our helpful and professional staff, spacious rooms, comfortable beds, check-in/out process, and ideal location near local attractions.Also, we have shared your feedback with our team to improve in these areas.We can't wait to see you again for another enjoyable stay!Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Anna

가족 여행
Great location for our trip.
2024년 1월에 1박 숙박함
답변 제공: Suzy 님, 2024년 1월 28일
Dear Anna,Thank you for the perfect rating. We are so glad you enjoyed your stay and would love to host you again.Kind regards,BGI Team

10/10 - 훌륭해요

Amanda 님, san mateo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Suzy 님, 2024년 1월 22일
Dear Amanda,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Peter

2024년 1월에 2박 숙박함
답변 제공: Suzy 님, 2024년 1월 22일
Dear Peter,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Suzy 님, 2024년 1월 3일
Dear Lisa,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Should your future travels bring you back to Pacific Grove, we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We've stayed here several times, quiet, affordable, dog-friendly. Unfortunately, they stopped providing the free breakfast but it's not a "deal breaker." This property also houses the monarch butterfly grove, we did not see too many because it was cloudy. Property is walkable to the ocean as well.
2023년 12월에 3박 숙박함
답변 제공: Suzy 님, 2024년 1월 1일
Dear Sue,We truly appreciate your kind words and the time you've taken to share your experience at Butterfly Grove Inn. Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We stayed here so we could see the Monarch Butterfly Sanctuary early in the morning. We were greeted by a friendly informative staff member. He gave a great suggestion for dinner that night. The room was quaint and very clearn. We have a small service dog and she allowed with no issues.
2023년 12월에 1박 숙박함
답변 제공: Suzy 님, 2024년 2월 1일
Dear Joyce,With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a remarkable first impression. We are glad to hear that our staff was friendly and informative and gave a great suggestion for dinner. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. We can't wait to see you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Tobin

butterfly inn
We enjoyed our stay at the Butterfly grove inn very cute older hotel nestled in the woods of pacific grove it was quiet and peaceful room was clean and front desk was friendly and accommodating i would stay here again
2023년 12월에 1박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Tobin,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Again, we are so glad you enjoyed your stay, and we would love to host you again. Kind Regards, Butterfly Grove Inn Team

10/10 - 훌륭해요

Deidre 님, Camarillo

2023년 12월에 3박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Deidre,Thank you for the perfect rating. We are so glad you enjoyed your stay and would love to host you again.Kind regards,BGI Team

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty pink inn
The Inn is adjacent to the Monarch sanctuary, so you can visit it several times to see the monarchs clustered or more active. The room was very neat and clean. It came equipped with microwave, mini fridge and coffee maker.
2023년 12월에 1박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Jan,Thank you so much for the PERFECT SCORE review. We are glad you found our pink inn pretty and had a wonderful stay at Butterfly Grove Inn. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. We would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable
2023년 11월에 2박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Sharon,We truly appreciate your kind words and the time you've taken to share your beautiful pictures. Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Gabriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, right by Monarch Butterfly Sanctuary, easy access to roads, well maintained, nice pool and jaccuzi. However, be aware that room 17 is next to the laundry room and the staff is using it all day till 5 pm, when the washer goes into spin cycle it sounds like a jet engine is revving up. However, place is quiet at night.
2023년 11월에 3박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Gabriel,Thank you for sharing your thoughts on your recent stay at our convenient and well-maintained property in Pacific Grove. Our location, situated adjacent to the monarch butterfly sanctuary, is indeed a treasure. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Jakeb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exceeded expectations
2023년 11월에 2박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Jakeb,Thank you so much for the PERFECT SCORE review. We are thrilled to hear that your stay at Butterfly Grove Inn exceeded expectations. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

EMILY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Walls are a little thin. Could hear the gentleman snoring throughout the evening. Plumbing is older and could hear every shower, sink water, and toilet flush. I would also have appreciated limited breakfast for the room price.
2023년 11월에 1박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Emily,Thank you for sharing your thoughts on your recent stay at Butterfly Grove Inn. We have shared your feedback with our team to improve in these areas. We hope you give us another chance soon so we can share a more positive experience. Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Rochelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We would stay again.
2023년 11월에 2박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Rochelle,Thank you for your positive feedback. We are glad you enjoyed your stay and look forward to seeing you again.Kind regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Kimberly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Butterflies
Favorite place to stay in Pacific Grove.
2023년 11월에 2박 숙박함
답변 제공: Suzy 님, 2023년 12월 27일
Dear Kimberly,Thank you so much for the PERFECT SCORE review. We are thrilled to hear that we are your favorite place to stay in Pacific Grove. We can't wait to see you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 31일
Dear Guest,Thank you for your positive feedback. We look forward to seeing you again.Kind regards,BGI Team

8/10 - 좋아요

Manuel R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and accommodations. Everything was great except for the very short showers. This won't be a problem for anyone under 5 feet tall though.
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 30일
Dear Manuel,Thank you for sharing your thoughts on your recent stay at Butterfly Grove Inn. We have shared your feedback with our team to improve in these areas. We hope you give us another chance soon so we can share a more positive experience. Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Adora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 31일
Dear Adora,Thank you for the perfect rating. We look forward to seeing you again.Kind regards,BGI Team

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved that it was next to the Butterfly Sanctuary. Old but clean with friendly front desk.
2023년 10월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 30일
Dear Jessica,Thank you for sharing your thoughts on your recent stay at our beautiful and quaint property in Pacific Grove. Our location is indeed a treasure, situated adjacent to the monarch butterfly sanctuary. Our friendly and helpful staff look forward to hosting you again on your next trip to Pacific Grove.Kind Regards,Butterfly Grove Inn Team

6/10 - 괜찮아요

James 님, Castro Valley

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 30일
Dear James,Thank you for taking the time to leave us a rating of your stay with us at Butterfly Grove Inn. We appreciate your patronage and look forward to serving you better in the future.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 30일
Dear Michael,Thank you for taking the time to leave us a rating of your stay with us at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality in Pacific Grove. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 30일
Dear Linda,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Butterfly Grove Inn Team

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Overall, a 3 star. The first room's door was installed backward, (hinges on the outside), serious security issue, and door could not seal properly, air gap all around door. Ceiling fan ran constantly; no switch to turn on, off, or control speed. When I requested a different room, the staff graciously accommodated us. Hotel flyer states "breakfast", however, none was available. Clerk stated that they hadn't had breakfast available since Covid-19...??? (I don't know what that meant) I must say that the entire property was very nice, quiet and clean, and staff was courteous and pleasant. For the best part of $400 for two nights I expected a little more, and, if you say you have breakfast, make it so, or change the write-up; it is deceiving..
2023년 10월에 2박 숙박함
답변 제공: BGI Management 님, 2023년 10월 19일
Thank you for your stay and valuable feedback. We apologize for any inconvenience you experienced, but we're pleased that our staff promptly accommodated your room change.We will promptly address the door issue and ensure it is fixed.If there was any miscommunication about the fan control switch, please note it's conveniently located next to the bed.Regarding breakfast, we discontinued it several years ago, and the information is updated to the best of our knowledge. We would appreciate a screenshot of where we might have missed updating this information.Thank you for choosing to stay with us, and we look forward to welcoming you back for an improved stay.Sincerely,Butterfly Grove Inn Management

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스
Nice quiet place with easy parking and very quick drive or ~15 minute walk to restaurants, coffee shops, etc. Nice grounds with lots of birds and flowers.
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 18일
Dear Mark,We're delighted that you enjoyed our hotel. Our comfortable, quiet rooms and easy parking offer a peaceful retreat for guests seeking relaxation. Being conveniently located near shops and restaurants ensures you have everything you need at your doorstep, making your stay both comfortable and convenient. We appreciate your positive feedback and look forward to welcoming you back for another pleasant stay. Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Randolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Suzy 님, 2023년 10월 16일
Dear Randolph,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality at Butterfly Grove Inn. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quaint property right next to a butterfly preserve. Very close to everything Monterrey has to offer. Room was very spacious, clean, has a fireplace. Saw a ton of wildlife such as deer, butterflies, squirrels. Staff texted me day of stay to make sure I had everything I needed. Will def stay here again.
2023년 10월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 16일
Dear Brian,We truly appreciate your kind words and the time you've taken to share your experience. We're thrilled that you enjoyed your stay and found our accommodations clean, spacious, and well-appointed. It's fantastic to know that our convenient location allowed you to explore the beauty of Pacific Grove, Monterey, and the wildlife of the area.Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Jeanine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Large rooms. Comfortable beds.
2023년 9월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 15일
Hello Jeanine,We truly appreciate your kind words and the time you've taken to share your experience. Thank you for your positive feedback and for choosing to stay with us. Should your future travels bring you back to Pacific Grove, we would be honored to welcome you again and provide another enjoyable stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Suzy 님, 2023년 10월 11일
Dear Richard,Thank you for the perfect score. We look forward to seeing you again.Warm regards,BGI Team

10/10 - 훌륭해요

Andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente opção
Quarto e banheiro amplo, confortável, estacionamento grátis.
2023년 9월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 8일
Dear Andre,Thank you for the perfect score and positive feedback. We look forward to seeing you again.Kind regards,BGI Team

2/10 - 너무 별로예요

Denise

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I based my room choice on the details & picture provided. Upon my arrival the room i was given was nothing like the picture. Not even close to what was advertised. I immediately requested a different room and was charged an upgrade. The upgraded room was not much better. Smelled musty and moldy, bed was on a dusty dirty plywood homemade platform that was unfinished so it could never be properly cleaned or sanitized, upholstered furniture was dingy and worn plus the carpeted floor was uneven throughout the entire room actually causing a trip hazard. The entrance door to the room when closed you could see daylight all the way around it. The place is old and not very clean. I will say that the towels and bed linens were clean. But just not a pleasant stay.
2023년 10월에 1박 숙박함
답변 제공: Suzy 님, 2023년 10월 10일
Dear Denise,We apologize for your disappointing experience during your stay. Our goal is to provide comfortable and enjoyable accommodations. We appreciate your feedback regarding the furnishings and carpeted floor. We continuously strive to improve our services and facilities. Rest assured, we will address the issues raised, and we thank you for bringing them to our attention. We hope you give us another chance to exceed your expectations on your next visit. Thank you for your feedback.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Alexander

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place!
2023년 9월에 1박 숙박함
답변 제공: Suzy 님, 2023년 9월 19일
Dear Alexander,We appreciate the time you took to leave such a wonderful review of your experience staying with us. I am glad you liked our ideal Pacific Grove location. We would love to have your company once again at Butterfly Grove Inn.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Cécile

2023년 9월에 1박 숙박함
답변 제공: Suzy 님, 2023년 9월 17일
Dear Cecile,Thank you for your valuable feedback. We hope to see you again.Kind regards,BGI Team

10/10 - 훌륭해요

Rasa Lila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Big rooms
Suzy was awesome at the front desk. Neighborhood is quiet and safe. Great walking options. Restaurants close by. Love this area of Pacific Grove.
2023년 9월에 3박 숙박함
답변 제공: Suzy 님, 2023년 9월 17일
Dear Rasa,We're thrilled to hear you had a fantastic stay with us! We will share this with Suzy to let her know to keep up the amazing work. Our incredible location is indeed a highlight, allowing guests like you to enjoy the area fully. Thank you for your kind words about our wonderful place. We strive to provide exceptional experiences and hope to welcome you back soon for another memorable visit.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Maria

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms and great costumer service
2023년 9월에 1박 숙박함
답변 제공: Suzy 님, 2023년 9월 14일
Dear Maria,Thank you for your kind words and the time you've taken to share your experience. We're thrilled that you enjoyed your stay and found our accommodations spacious and well-appointed. We strive to provide exceptional customer service, and your positive feedback is truly appreciated. Should you ever need accommodations in the future, we would be delighted to welcome you back for another pleasant stay.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Patricia 님, Lake Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place. Quiet. Clean
2023년 9월에 2박 숙박함
답변 제공: Suzy 님, 2023년 9월 11일
Dear Patricia,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality in Pacific Grove. We would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Meng

2023년 9월에 1박 숙박함
답변 제공: Suzy 님, 2023년 9월 11일
Dear Meng,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality in Pacific Grove. We would love to host you again.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Jerald

2023년 8월에 2박 숙박함
답변 제공: Suzy 님, 2023년 10월 2일
Dear Jerald,Thank you for the perfect score. We look forward to seeing you again.Kind regards,BGI Team

10/10 - 훌륭해요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Highly recommended. Beautiful location. Quiet and peaceful yet close to everything. Excellent staff.
2023년 8월에 5박 숙박함
답변 제공: Suzy 님, 2023년 9월 6일
Dear Jay,We're thrilled to hear you had a fantastic stay with us! Our incredible location is indeed a highlight, allowing guests like you to enjoy this beautiful town fully. Thank you for your kind words about our wonderful place. We strive to provide exceptional experiences and hope to welcome you back soon for another memorable visit. Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, roomy, safe.
2023년 9월에 2박 숙박함
답변 제공: Suzy 님, 2023년 9월 6일
Dear Ronald,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality in Pacific Grove. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Butterfly Grove Inn Team

8/10 - 좋아요

Dolores

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place, but sadly thin walls
I just have to say that the entire staff was extremely welcoming, friendly, and helpful, which is always nice. We stayed in the king bed suite and it was very spacious. The room was very clean and had everything we needed for our weekend stay. The bed and especially the pillows were very comfortable. The ONLY problem we had with the hotel are the thin walls. The man in the next room had horribly loud coughing and gagging fits at least 3 times a night, which of course woke us up. We could also hear them talking, not loudly, just a regular conversation through the wall. If they could figure out how to sound proof the rooms, we would stay here again. Unfortunately, two sleepless nights will keep us from staying again.
2023년 9월에 2박 숙박함
답변 제공: Suzy 님, 2023년 9월 4일
Dear Dolores,Thank you for leaving a detailed review of your stay at Butterfly Grove Inn. We are glad you chose us for your stay and loved our wonderful staff, room, and other amenities. Our team loves what they do, and happy guests are their focus. Please accept our sincere apologies for the unfortunate experience regarding the thin walls. Rest assured, we will address the issues raised, and we thank you for bringing them to our attention.Kind Regards,Butterfly Grove Inn Team

10/10 - 훌륭해요

Nicholas E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Suzy 님, 2023년 9월 4일
Dear Nicholas,Thank you so much for the PERFECT SCORE review. We are glad to see that you had a wonderful stay at Butterfly Grove Inn. We work tirelessly to ensure our guests experience the best hospitality in Pacific Grove. Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Butterfly Grove Inn Team