몬티, 로마의 해변 호텔

“The woman at the front desk was so kind. We were so exhausted when we got there. She allowed early check in. She even helped us call a taxi since we don't speak Italian.”

“checked out kind of late. The guy at the front desk, didn't even check names or confirmation number.. kept saying us bring him an official thing in English.. after making a call to Hotels.com service center and they called to the hotel and thing solved in a sec. Making a mistake is okay, maybe he didn't see the email but please be nice to the customer at least. We were very tired arriving at the hotel late, and stood at the front for 20 mins or so. However, room was pretty nice. we satified...