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까따날레 몽펠리에 센터 세인트 로크 호텔 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 313개 이용 후기 중 183개" "
평점 8 - 좋아요. 313개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 20개" "
평점 4 - 별로예요. 313개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 2개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: Campanile Montpellier Centre Team 님, 2019년 11월 29일
Dear Anonymous explorer, We thank you very much for taking the time to share your opinion following your stay in our jewel. Best regards,

6/10 - 괜찮아요

DANIELLE

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Attention , contrairement a ce qui est mis en avant par Expedia : pas de parking à l hôtel, il faut payer au moins 17€ de plus. Le SPA n est pas en libre accès, payant également. Literie de notre chambre inconfortable et rideau non occultant. Les bon points : propreté et proximité gare et centre historique
2024년 5월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2024년 5월 19일
Chère Danielle,Nous sommes navrés de lire votre commentaire mais nous remercions pour avoir pris le temps de nous l'écrire et le partager.Nous avons en effet la chance d'être à proximité de la gare ainsi que du centre-ville. Ce qui facilite grandement les déplacements et la découverte de la ville.Il y a une confusion sur le parking, en effet, l'hôtel en lui-même n'en possède pas. Cependant, nous avons un tarif préférentiel avec le parking Saint-Roch qui est juste en face. Le prix est en effet de 17 au lieu de 28 en temps normal.Le spa est en effet en supplément pour assurer un moment de détente privatif. Nous sommes navrés qu'il y ait eu des confusions sur ce point.En cas de doute, nous recommandons toujours nos clients de contacter la réception qui est ouverte 24/24h et qui pourra apporter des réponses à vos questions. De plus, nous répondons régulièrement aux messages laissés sur les plateformes.Au plaisir de vous accueillir à nouveau dans notre belle ville,Belaroïement vôtre,

6/10 - 괜찮아요

PAOLA

출장 여행
좋아요: 청결 상태, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2024년 2월 27일
Chère Paola,Un grand merci d'avoir pris le temps de partager avec nous votre avis sur le séjour au sein de notre joyau.Nous sommes à votre écoute et aurions aimé savoir ce qui ne vous a pas satisfait. N'hésitez pas à nous envoyer un mail ou à nous téléphoner pour que nous puissions en discuter plus amplement.De plus, notre équipe est disponible 24/24 pour répondre à vos besoins !Au plaisir de vous revoir,Belaroïement vôtre,

4/10 - 별로예요

Hugues

별로예요: 청결 상태, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2024년 2월 9일
Cher Hugues,Nous vous remercions pour avoir pris le temps de partager avec nous votre avis suite à l'expérience au sein de notre joyau.Cependant, nous sommes confus quant à la note donnée. A votre départ, vous nous aviez répondu que votre séjour s'est bien passé.N'hésitez pas à nous recontacter pour nous donner plus d'informations sur ce qui ne vous a pas satisfait durant le séjour.Nous sommes toujours à l'écoute de nos clients et désirons vous garantir la meilleure expérience possible.Au plaisir de vous revoir bientôt,Belaroïement vôtre,

10/10 - 훌륭해요

HARRIET

좋아요: 청결 상태, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2024년 1월 26일
Dear Harriet,We would like to thank you for taking time to share with us your feedback further to your experience in our jewel.We would also like to thank you for this amazing grade you gave us as it helps us to give the best of ourselves everyday for our guests.Finally, we are loiking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

Peter

2024년 1월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2024년 1월 20일
Dear Peter,Thank you for this excellent review you gave us !We hope that you enjoyed the experience in our jewel and are eager to hear again from you !We are looking forward to welcoming you again anytime soon,Best regards,

8/10 - 좋아요

Catherine 님, Malakoff

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bonne situation . Hôtel très agréable . Petit bémol le petit déjeuner si on arrive au delà de 9 heures. Il n’y avait plus de pain et il y avait peu de choix .
2023년 12월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 12월 24일
Chère Catherine,Nous vous remercions d'avoir pris le temps de partager avec nous vos impressions suite au séjour passé au sein de notre joyau.Cependant, nous sommes navrés quant au petit-déjeuner. Notre équipe s'applique à le remplir tout du long du service. Si, toutefois, quelque chose vient à manquer, nous recommandons vivement d'en parler à l'équipe du petit-déjeuner. Au plaisir de vous accueillir lors de votre prochain séjour à Montpellier,Belaroïement vôtre,

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 12월 24일
Dear Jose, We are thankful for this wonderful grade and we would like to thank you for taking time to share it with us.We are looking forward to welcoming you again anytime soon,Best regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 12월 24일
Dear Explorer,Thank you for this very good grade that you gave us.We are looking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

CHEE KEONG

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very conveniently located, just across the road from the train station. Tram stops are just outside too. Easily walkable to the sights and attractions, so many eateries around the area. It’s quiet and safe at the hotel
2023년 12월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 12월 24일
Dear Chee Keong,We would like to thank you for taking time to share with us your feedback further to your stay in our jewel.As mentionned, it is ideally located since we are close to the train station and the historic city centre.We are glad that you enjoyed discovering our city.And we are looking forward to welcoming you anytime soon again,Best regards,

6/10 - 괜찮아요

Patrick

출장 여행
좋아요: 청결 상태
Il est regrettable que les chambres ne soient disponibles qu'à partir de 16h le jour de l'arrivée.
2023년 11월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 11월 26일
Cher Patrick,Nous vous remercions pour avoir pris le temps de noter votre séjour mais aussi pour avoir pris le temps de nous écrire un commentaire.Il est vrai que lorsque l'hôtel est complet, certaines chambres ne sont prêtes qu'à 16h. Cependant, soyez sûr que lorsque la disponibilité nous le permets, nous attribuons les chambres libres aux clients qui se présentent.Au plaisir de vous revoir,Belaroïement vôtre,

8/10 - 좋아요

philippe

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 11월 20일
Cher Philippe,Nous vous remercions d'avoir pris le temps de partager avec nous cette belle note et espérons vous revoir très bientôt.Belaroïement vôtre,

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 11월 7일
Chère Linda,Merci pour cette belle note.Belaroïement vôtre,

8/10 - 좋아요

Andranik

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property is minutes away from train station and very close to old town. I was there for work mainly, but also managed over one day visit the old town. I will stay there again if I go to Montpellier
2023년 10월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 28일
Dear Andranik,We would like to thank you for taking time to share with us your feedback further to your experience spent in our jewel.We are glad to read that you enjoyed being close to the train station which can be very convenient when travelling. Also, we are looking forward to welcoming you again,Best regards,

10/10 - 훌륭해요

Kany

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 24일
Dear Kany,Thank you for sharing such a good grade with us.We hope you enjoyed your stay and we are looking forward to welcoming you again anytime soon,Best regards,

8/10 - 좋아요

julien

출장 여행
좋아요: 청결 상태, 객실의 편안함
les fenêtres mériteraient du triple vitrage. on entends le tramway passer.
2023년 10월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 22일
Cher Julien,Nous vous remercions d'avoir pris le temps de partager avec nous votre avis suite au séjour passé au sein de notre joyau.Nous sommes navrés que vous ayez entendu le tram pendant votre expérience.Nous prenons note de votre commentaire concernant la tranquillité des chambres.Au plaisir de vous accueillir à nouveau,Belaroïement vôtre,

8/10 - 좋아요

David 님, Auburn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 22일
Cher David,Merci pour cette belle note, nous espérons que le séjour vous ait plu et que nous vous reverrons bientôt,Belaroïement vôtre,

10/10 - 훌륭해요

Jack

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean modern hotel in a great location for the train station
2023년 10월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 21일
Dear Jack,Thank you for your comment and this fabulous grade you gave us.We appreciate to see that you enjoyed your cocoon and its cleanliness.Being close to the train station allows our guests to travel easily.We are looking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

MARIA DOLORES

좋아요: 청결 상태, 객실의 편안함
Muy buena opción!
Muy buena ubicación! Buen desayuno, personal amable
2023년 10월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 21일
Dear Maria Dolores,We would like to thank you for taking time to share your comments about the stay in our jewel.We are glad that you enjoyed the cocoon you were in. ALong with the breakfast and our friendly staff. Our teams are doing their best so you can enjoy your experience.Best regards,

6/10 - 괜찮아요

Hammouche

별로예요: 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 15일
Cher Monsieur Hammouche,Un grand merci pour votre retour suite à l'expérience passée au sein de notre hôtel.Nous espérons vous revoir très bientôt,Belaroïement vôtre,

10/10 - 훌륭해요

CELINE

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hôtel est très bien situé, près de la gare et à proximité du centre ville. Ma chambre était spacieuse, bien décorée et très propre. Le petit déjeuner copieux et de qualité, le personnel sympathique.
2023년 10월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 14일
Chère Céline,Un grand merci d'avoir pris le temps de partager vos impressions suite au séjour passé dans notre joyau.C'est un plaisir de voir que vous ayez apprécié l'expérience à nos côtés. Nous avons, en effet, un emplacement idéal qui permet à nos Explorateurs de découvrir facilement notre belle ville ainsi que les alentours.Nous sommes ravis de voir que notre accueil chaleureux vous ait plu.Belaroïement vôtre et au plaisir de vous revoir,

8/10 - 좋아요

Dang

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 14일
Dear Dang,We would like to thank you for rating us such a good grade.We hope that you enjoyed the experience in our jewel.Also, we are looking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

Anita

좋아요: 청결 상태, 객실의 편안함
Hotelli hyvällä sijainnilla
Siisti hotelli hyvällä paikalla. Lähellä rautatieasema, mutta myös vanha kaupunki. Aamiainen hyvä
2023년 10월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 10월 9일
Dear Anita,We would like to thank you for taking time to share your feedback further to your stay in our jewel.Indeed, our location is ideal if you want to discover the city and its surroundings. We are also glad that you enjoyed our breakfast which is one of our strengths.We are looking forward to welcoming you again,Best regards,

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower alone is worth the price. Great shower!
2023년 9월에 8박 숙박함
답변 제공: lad 님, 2023년 10월 8일
Dear Jeff, Seeing you nice and clean was a real pleasure for us. And yes our rooms have been thought to be the comfiest rooms for our guest. We hope to see you soon, and so is the shower ;)Sincerly yours, The reception

10/10 - 훌륭해요

CECILE

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: lad 님, 2023년 10월 8일
Hello Cecile , Thanks a lot for letting us a comment. We are deligted to see that you've enjoy you stay with us. Hopping to see you again. The reception

10/10 - 훌륭해요

Silvena

2023년 9월에 4박 숙박함
답변 제공: Lad 님, 2023년 10월 8일
Dear Silvena, Thank you for taking some of your time for giving us a comment. We're happy that your stay went well, and we hope to see you soon. Sincerly yours,The reception

10/10 - 훌륭해요

Rosie

좋아요: 청결 상태
Lovely hotel
Lovely hotel close to train station, food and easy walking distance to town centre.
2023년 9월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 28일
Dear Rosie,We would like to thank you for taking time to share with us your feedback further to your stay.While reading your review, we are glad to see that you enjoyed the hotel as much as the breakfast. And as you stated, being close to the train station and the city centre is one of our strengths.We are looking forward to welcoming you again,Best regards,

10/10 - 훌륭해요

douglas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a very nice choice for a hotel in Montpellier. 50m from the Saint Roch train station, and walkable to pretty much everywhere in the city. The property is in great condition, and the staff is helpful. A good value for the euro!
2023년 9월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 28일
Dear Douglas,We would like to thank you for taking time to share with our team your review further to your experience in our jewel.We are glad that our staff was able to help you during your stay. Also, we hope that you enjoyed discovering the city.We are looking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 객실의 편안함
Experiencia memorable
Excelente en todo sentido. La limpieza muy cuidadosa. El hotel se preocupa por la gestión ambiental. Los desayunos también nos han gustado mucho y de ellos destacaríamos el zumo de naranja natural y la calidad de la bollería. No nos gustó mucho el café pero lo mencionamos como oportunidad de mejora. Lo más importante fue la excelente atención en recepción de la señorita que nos ayudó cuando mi compañero tuvo que llamarme por una incidencia menor que se presentó al no subir a tiempo al tranvía. El nombre de la empleada empieza por T, pero ahora no recuerdo su nombre completo. La felicitamos por su ánimo de ayudar al huesped. Si volvemos a Montpellier seguramente repetiremos nuestra estadía en este hotel. Además está situado frente de la Estación de tren. Una gran ventaja para los que viajamos por este medio de transporte.
2023년 9월에 6박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 26일
Dear Ricardo,We are glad that you enjoyed the stay in our jewel. Also, we are glad that you took time to share with us your feedback further to your experience.We will make sure to share the word with Tiphène who was very glad to help you during your trip.Also, we are acknowledging your comment about the coffee, and thank you for telling us as it can improve our service.We are looking forward to welcoming you again and it will be with great pleasure !Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
All great except mattress… well, mattresses: double with big crack separating two twins, so might as well have a single! Excellent condition, location, and transportation options. Nice shower heads.
2023년 9월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 23일
Dear Explorer,We thank you for taking time to share with us your feedback further to your experience spent in our hotel.We feel sorry that you didn't like the beds as it is one of our strength. This type of beds are made "à l'italienne" but you are not supposed to feel a gap between the two beds. Feel free to contact the desk team as they could have send someone to care of it.We are looking further to welcoming you in Montpellier,Best regards,

10/10 - 훌륭해요

Gudrun María

2023년 9월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 17일
Chère Maria,Un grand merci pour votre note !Nous espérons que vous avez passé un excellent séjour en notre compagnie et que nous vous reverrons très bientôt!

4/10 - 별로예요

Aziz

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is over rated on Expedia. The hotel is old, not clean, the towels smell bad, no napkins in the rooms, beds are not comfortable at all, nothing good about it except that it’s located next to the train station.
2023년 8월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 9월 3일
Dear Aziz,We appreciate to see that you took time to leave us a comment about the stay in our jewel.However, there are several things here that we do not understand. Our hotel is from 2019, the cleaning is done daily. If you have any issue or question we advise to get in touch with the reception and we feel sad that you never came to talk about these issues.Your towels could have been changed to others. And you can find napkins on the desk of you room.Best regards,

10/10 - 훌륭해요

Fang

가족 여행
좋아요: 청결 상태, 객실의 편안함
Très bon hôtel
Très bien situé derrière la gare St Roch, tout peut se faire à pied ou en Tramway. Chambres propres, décoration agréable, petit-déjeuner correct. Il y a un Intermarché à moins de 5 minutes, et le parking St Roch est juste à côté: étages 4 à 9 pour la longue durée. Si vous restez plus de 3 jours, demandez le tarif préférentiel du parking qui est beaucoup plus avantageux (14,38€) que celui de l'hôtel (17€).
2023년 8월에 5박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 8월 31일
Cher Fang,Un grand merci pour votre retour très positif et votre super note!Nous sommes ravis que vous ayez passé un agréable séjour en notre compagnie !Nous espérons donc très vite vous revoir!

8/10 - 좋아요

Simon

2023년 8월에 4박 숙박함
답변 제공: Team Campanile 님, 2023년 8월 17일
Cher Simon,Merci pour votre note reflétant l'agréable séjour que vous avez passé parmi nous.Nous espérons très vite vous revoir au Campanile !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 8월 15일
Dear Anonymous Explorer,We would like to thank you for taking time to share your feedback with our team!We are glad to hear that you enjoyed the experience in our jewel.And we are looking forward to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

JANINE

좋아요: 청결 상태, 객실의 편안함
Close to Gare Saint Roche
Perfect location - close to Gare saint Roch station and centre of town. One of very few hotels in Europe that have taken the reduction of plastics seriously. No one use plastic shampoo bottles here.
2023년 7월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 8월 4일
Dear Janine,A big thank you for taking time to share with us your feedback further to your stay in our hotel.We are glad to read that you pointed out our efforts towards our environment.Best regards,The Reception.

10/10 - 훌륭해요

Ludovic

2023년 7월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 7월 29일
Cher Ludovic,Un grand merci pour cette note, nous sommes ravis de voir que votre expérience au sein de notre joyau vous ait conquis.Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain passage dans notre belle ville,Belaroïement vôtre,

8/10 - 좋아요

Joachim

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 7월 25일
Cher Joachim,Merci d'avoir pris le temps de nous attribuer une note suite à votre séjour dans notre joyau.Nous sommes ravis qu'il ait été agréable et espérons vous accueillir à nouveau très rapidement,Belaroïement vôtre,

10/10 - 훌륭해요

Yannick

출장 여행
좋아요: 청결 상태, 객실의 편안함
Impeccable
Hôtel tout neuf, très propre. Bien insonorisé, clim qui fonctionne parfaitement. Bonne literie, belle salle de bains.
2023년 7월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 7월 19일
Cher Yannick,Un grand merci pour avoir pris le temps de partager avec nous votre ressenti suite au séjour passé au sein de notre joyau.En effet, l'établissement a vu le jour en 2019.Nous sommes ravis que vous ayez apprécié votre séjour ainsi que la chambre en elle-même.Au plaisir de vous revoir,Belaroïement vôtre,

10/10 - 훌륭해요

JOHN

2023년 7월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 7월 10일
Dear John,We would like to thank you for taking time to share with us your feedback further to your stay spent with us in our jewel.Also, we are thankful for the 10 out of 10 that you gave us !We are looking forward to welcoming you again anytime soon in our jewel,Best regards,

6/10 - 괜찮아요

Roger

가족 여행
좋아요: 청결 상태
Bra centralt läge. Nytt och fräscht. Litet rum. Handfatet fungerade inte när vi anlände men blev fixat nästa dag. Frukost om men ganska basic. Trevlig och hjälpsam personal
2023년 6월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 7월 3일
Dear Roger,We thank you for taking time to share with us your feedback further to your stay in ou jewel.However we do feel sorry for the inconvenience you encountered. We are looking forward to welcoming you again anytime soon,Best regards,

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room in a great location, very quiet room and effective air con. Not a lot of space with the sofabed made up but plenty of room in bathroom and top notch shower. I would have liked a mini fridge to chill water in but only because it was a very hot couple of days.
2023년 6월에 2박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 28일
Dear Andrew,We would like to thank you for taking time to share with us your feedback further to your experience within our jewel.Indeed, our location is ideal and makes Montpellier easier to discover. It is nice to see that you enjoyed our amenities.However, we are also taking your comment about the mini fridge seriously. For now, the solution that we have is to ask our reception team to help you with that. As they can keep things in a cold place.We are looking forward to welcoming you again anytime soon,Best regards,Team#CampanileMontpellierCentre

4/10 - 별로예요

Paul

가족 여행
별로예요: 객실의 편안함
Air conditioning problem
My family and I checked into the hotel in the afternoon (2 rooms). The air conditioning was working when we left at 4 PM to go on a wine tour. When we returned to the hotel at 11 PM, both rooms were hot. In fact, the hallway was much cooler than our rooms. I asked the receptionist what they could do to fix the problem. She said that there was no solution. I told her that I wanted to check out and move to another hotel. She agreed to provide a full refund for both rooms. Currently, Hotel Campanille is only offering a refund for one of the two rooms. This is unacceptable because they could not rectify the situation and we ended up spending more to move to another hotel at 11 PM at night. This caused much stress during our vacation.
2023년 6월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 27일
Dear Paul,We thank you for taking time to share with us your feedback further to your stay in our hotel.However, we feel sorry that the AC went down during the day because of the electricity shut down in the entire city. We could not have prevent it in any way.As the hallways are not exposed as much to the sun as the rooms are, it won't as a matter of fact get as hot as the rooms like we told you in our messages.Also, she offered you to put a fan in the room, that you refused which was the only solution that we had at this moment. At no time there has been an agreement for the refund of the room. Our staff doesn't allow it, but due to the conditions we did not charge one of the rooms because we understand the discomfort that it put all of us in.Again, we feel sorry for the situation, everything has been explained to you and we did our best to provide help at that time. We are sorry that it didn't satisfy you.Best regards,

8/10 - 좋아요

Chi Wai

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
good conditions
2023년 6월에 4박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 26일
Dear Chi Wai,We thank you for taking time to share with us your feedback further to your experience in our jewel.We are glad that you enjoyed and,And we are looking further to welcoming you again anytime soon,Best regards,

10/10 - 훌륭해요

Madjid

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 19일
Cher Madjid,Un grand merci pour votre retour suite au séjour passé chez nous ainsi que pour cette merveilleuse note.Nous espérons vous revoir très bientôt lors de votre prochain passage à Montpellier,Belaroïement vôtre,

8/10 - 좋아요

Samira Celine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles hat super geklappt. Das Hotel liegt super zentral am Bahnhof.
2023년 6월에 3박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 12일
Dear Samira,Thank you for sharing with us your feedback further to your stay with us.We are glad to read that you enjoyed the experience in our jewel just as much as the city itself.We are looking forward to welcoming you in our hotel once again,Best regards,

10/10 - 훌륭해요

ARACELI

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esta propiedad cuenta con excelentes servicios, disfrute mucho mi estancia aunque sólo fue de un día (limpieza, tranquilidad, acceso y buena comunicacióncon recepción). Lo recomendaré ampliamente.
2023년 6월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 9일
Dear Araceli,We would like to thank you for your comment further to your experience in our jewel.We are glad to hear that you enjoyed the services just as much as our establishment in general.We are looking forward to welcoming you another time again,Best regards,The Reception.

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 객실의 편안함
Séjour Montpellier
Le séjour à Montpellier a été très agréable ainsi que les alentours, demandez Emma très efficace si voulez trainer du côté palavas les flots ou la grande motte, les commerçants sont très avenants et aidants. Vraiment bel endroit que je recommande.
2023년 5월에 4박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 5일
Cher Raymond,Un grand merci pour votre retour, soyez sûr que nous partagerons votre avis à nos équipes et notamment à Emma. Nous sommes ravis de voir que vous ayez apprécié votre séjour au sein de notre joyau.Au plaisir de vous revoir,Belaroïement vôtre,La Réception.

6/10 - 괜찮아요

jacques

2023년 5월에 4박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 6월 5일
Cher Jacques,Nous vous remercions d'avoir pris le temps de nous attribuer une note suite à votre séjour au sein de notre joyau.Merci à vous,En espérant vous accueillir à nouveau très prochainement,Belaroïement vôtre,La Réception.

10/10 - 훌륭해요

LEIKA

2023년 4월에 1박 숙박함
답변 제공: Team Campanile Montpellier Centre 님, 2023년 5월 10일
Chère Leika,Nous tenons à vous remercier pour cette excellente note !Nous en déduisons que vous avez passé un agréable séjour en notre compagnie, nous espérons vous revoir très bientôt !