외관

수퍼 8 바이 윈덤 마운트 로럴 여행 후기

2 out of 5
수퍼 8 바이 윈덤 마운트 로럴
560 Fellowship Road, Mount Laurel, NJ

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 282개" "
평점 8 - 좋아요. 999개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 181개" "
평점 4 - 별로예요. 999개 이용 후기 중 122개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 98개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
크게 기대 안하고 숙박했는데 시설도 깨끗했구요, 사람에 따라서 다르겠지만 프런트 데스크 여자 직원이 너무 친절해서 기분이 더 좋았습니다. 고속도록 바로 옆이라 접근성도 좋았구요. 강추합니다.
2018년 8월에 1박 숙박함

4/10 - 별로예요

Maria

Ok
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Christine

가족 여행
별로예요: 청결 상태
Sheets paper thin could see through and stains on the blanket. Big storage bins in the entrance hall not very inviting. Overall disappointing
2024년 4월에 1박 숙박함

8/10 - 좋아요

LaTice 님, Marlton

The property was fine. The one thing I would have liked to see is a microwave inside the room. They have a nice room service setup with Pat’s and leftovers are better if you’re able to warm them up without having to leave your room and go to the lobby area.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was in a very confusing area, and hard to figure out how to get in and out of it. Another hotel and large restaurant next to the super eight added to the confusion of how to get to the facility entrance. The accommodations were clean and motel nice. The check-in representative was very friendly and nice. It’s somewhat outdated but well kept. The toilet paper dispenser was broken in my room so it could use some repair work.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

mickerlange

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Gordon

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

H 님, Pennsauken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome motel clean and staff very professional 5⭐️
2024년 2월에 3박 숙박함
답변 제공: Jordan B 님, 2024년 3월 9일
Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be awesome and our staff to be professional. Maintaining cleanliness and providing excellent service are top priorities for us, and we're delighted that you experienced both during your stay. Your 5-star rating means the world to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

4/10 - 별로예요

David

가족 여행
1) cigarette burn holes on bedding in non smoking room. 2) red stains on wall by sink - blood? 3) brown marks on shower wall - dirt? 4) poorly installed TV with wall holes. 5) dirty carpet with many stain marks.
2024년 3월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the disappointing experience you encountered. Your feedback is invaluable to us as we strive to maintain the highest standards of cleanliness and comfort for all our guests.We are deeply concerned to hear about the issues you encountered during your stay. Rest assured, we have addressed these concerns with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future.Regarding the cigarette burn holes on the bedding in a non-smoking room, we understand the seriousness of this matter and have taken immediate steps to thoroughly inspect and replace all affected linens. Additionally, we have reinforced our non-smoking policy with our staff to prevent such incidents from happening again.The presence of red stains on the wall by the sink and brown marks on the shower wall is completely unacceptable, and we are investigating this matter with urgency. We have implemented stricter inspection protocols to identify and address any potential cleanliness issues promptly.As for the poorly installed TV with wall holes and the dirty carpet with numerous stain marks, we apologize for the inconvenience caused. Our maintenance team has been tasked with rectifying these issues promptly to ensure the comfort and satisfaction of our guests.We understand that we have fallen short of your expectations, and we sincerely apologize for any inconvenience caused. Please know that your feedback has been taken seriously, and we are committed to making the necessary improvements to prevent such issues from occurring in the future.We hope you will consider giving us another opportunity to provide you with the exceptional experience that you deserve. If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact us directly.

8/10 - 좋아요

Troy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It all was nice
2024년 2월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for your feedback Troy, we love that you enjoyed your stay. Please come again soon!

10/10 - 훌륭해요

H 님, Pennsauken

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome place friendly staff 5 ⭐️⭐️⭐️⭐️⭐️
2024년 2월에 3박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for your positive feedback! Please come again soon!

10/10 - 훌륭해요

Javaughn

연인과의 여행
좋아요: 직원 및 서비스
The room I had was average. Smelled like smoke. Covers had burn marks/holes in them. Housekeeping cleanliness is really mediocre at best. To my personal standards I would rate the room as considerably dirty. But then again I don’t really ever frequent Super 8’s anyway and now I see why.
2024년 2월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent stay at our Super 8 establishment. It's disheartening to learn that the room did not meet your expectations, and we deeply regret any inconvenience caused.Maintaining a clean and comfortable environment for our guests is our top priority, and we're disappointed to hear that we fell short of this commitment during your visit. Please rest assured that your concerns have been shared with our housekeeping team for immediate attention and improvement.We understand that your experience may deter you from choosing Super 8 in the future, but we hope you'll consider giving us another chance to exceed your expectations. We value your feedback as it helps us identify areas for enhancement and ensures that future guests enjoy a better stay.If you would like to discuss your experience further or have any additional feedback to share, please feel free to contact us directly. We appreciate your patronage and the opportunity to address your concerns.

10/10 - 훌륭해요

Deborah 님, Sumner

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you very much for your positive rating! We're thrilled to hear that you had a satisfactory experience during your stay with us. Your feedback means a lot to us, and we're delighted that you found our accommodations and service to your liking.If you have any further comments or suggestions on how we can continue to improve our services, please don't hesitate to let us know. We're here to ensure that every guest has a memorable and enjoyable stay at our Super 8.We hope to have the pleasure of hosting you again in the future! If you have any plans to return to the area, please don't hesitate to reach out to us. We'll be more than happy to assist with your reservation.

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds super comfy. Shower was leaking all night which was a drag though. But the place was just for the night and the price was right.
2024년 2월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to share your experience with us! We're glad to hear that you found our beds to be super comfy, as guest comfort is our top priority. However, we apologize for the inconvenience caused by the leaking shower during your stay. Please rest assured that we have taken note of this issue and will address it promptly to ensure a more enjoyable experience for our future guests.We're delighted that you found our pricing to be suitable for your needs. Providing affordable accommodations without compromising on comfort is important to us, and we're thrilled that we could meet your expectations in this regard.If your travels bring you back to the area, we would love the opportunity to host you again and provide you with an even better experience. Thank you once again for choosing us for your stay, and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Herman J

Awesome place clean and great rooms friendly staff A
2024년 2월에 3박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you so much for your glowing review! We're thrilled to hear that you had an awesome experience during your stay with us. Providing clean and comfortable rooms, along with friendly service, is what we strive for every day, and we're delighted that we could meet your expectations.Your kind words mean a lot to us and will be shared with our staff as recognition of their hard work and dedication to providing excellent hospitality.If your travels bring you back to the area, we would love to welcome you back for another wonderful stay. Thank you again for choosing us, and we look forward to seeing you again soon!

2/10 - 너무 별로예요

Kenyale

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was absolutely disgusting, no way this is associated with motel 6. I didn’t even stay sheets were dirty , bathrooms were dirty. No microwave or fridge. Not to mention they never gave me my refund. I was literally there for all of 10mins
2023년 12월에 2박 숙박함
답변 제공: Jordan B. 님, 2024년 2월 21일
Hello Ziquon. We’re sorry to hear about the condition of the room you were put in. The issues you experienced aren’t normal and we apologize for that. Regarding a refund, you were never charged for the stay. Thank you for leaving your feedback.

10/10 - 훌륭해요

Troy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Quit clean safe
2024년 2월에 1박 숙박함
답변 제공: Jordan B. 님, 2024년 2월 20일
Thank you for staying with us Troy and for taking the time to leave your feedback. We hope you stay with us again soon!

2/10 - 너무 별로예요

Maksud

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad
2024년 2월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
We're deeply sorry to hear that your experience did not meet your expectations. We take your feedback seriously and are committed to addressing any concerns you may have had during your stay. Your satisfaction is our top priority, and we regret that we were unable to provide you with the experience you deserved.If you would like to discuss your experience further or if there are any specific issues you would like us to address, please don't hesitate to reach out to us. We value your feedback and would appreciate the opportunity to make things right.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

2/10 - 너무 별로예요

Richard

2024년 2월에 1박 숙박함

8/10 - 좋아요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar tranquilo, seguro, limpio y el personal fue amable.
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que tu estancia fue agradable y que encontraste nuestro lugar tranquilo, seguro y limpio. Nuestro equipo se esfuerza por proporcionar un servicio amable y atento, y nos complace saber que lo percibiste de esa manera.Tu satisfacción es nuestra mayor prioridad, y estamos encantados de haber cumplido con tus expectativas durante tu estancia. Si alguna vez necesitas alojamiento nuevamente en la zona, estaremos encantados de recibirte de nuevo y brindarte otra experiencia excelente.Gracias por elegirnos como tu lugar de alojamiento y esperamos tener la oportunidad de recibirte nuevamente en el futuro.

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to leave your feedback. We're sorry to hear that your experience didn't meet your expectations. We always strive to provide exceptional service and experiences for our guests, and we regret that we fell short on this occasion. If you have any specific concerns or suggestions for improvement, please feel free to reach out to us directly so we can address them promptly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

4/10 - 별로예요

Andrea

연인과의 여행
The hotel lobby seemed dated, check in was easy. However, tv wasn’t working and the desk guy had to come and fix it. The room was okay, signs said no smoking but it reeked of stale cigs throughout the entire building.
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for the issues you experienced during your stay.We're glad to hear that your check-in process was smooth, but we regret that you encountered problems with the TV and the odor of stale smoke in the building. Providing a comfortable and enjoyable stay is our top priority, and we apologize for falling short in these areas.Please know that we take your feedback seriously, and we will address the issues you've mentioned with our team to ensure they are resolved promptly. Your satisfaction is important to us, and we strive to create a pleasant environment for all our guests.If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you again for bringing these matters to our attention.

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for your feedback and for rating your experience an 8 out of 10. We're glad to hear that overall, you had a positive stay with us.Your satisfaction is our top priority, and we're delighted that you found the majority of your experience to be enjoyable. We are always striving to provide the best service possible, and your feedback helps us to continue improving.If there are any specific areas where you believe we could enhance our services or if you have any suggestions for us, please feel free to share. We value your input and would love to make your next visit even better.Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future!

4/10 - 별로예요

Lianhe

별로예요: 청결 상태, 숙박 시설 상태 및 시설
入住给的房间,居然没有打扫,换了一个房间之后,洗完澡发现又没有吹风机。
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 7일
非常抱歉听到您在入住过程中遇到了这些问题。首先,我要为房间没有进行清洁而给您带来的不便深表歉意。这不符合我们的服务标准,我们将立即与清洁团队联系,以确保这种情况不会再次发生。同时,我们也对您在更换房间后发现没有吹风机的问题感到遗憾。吹风机是我们房间中的基本设施之一,我们会立即采取措施,确保每间客房都配备有吹风机,以满足客人的需求。对于您在入住过程中遇到的不便,我们深感抱歉。如果您需要任何进一步的协助或有其他要求,请随时与我们联系。我们希望有机会为您提供一个更愉快、更顺利的入住体验,并恳切希望能够再次欢迎您的光临。

8/10 - 좋아요

Sergey

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
Thank you for taking the time to share your feedback with us. We are delighted to see that you had an overall positive experience during your stay with us, as reflected in your 4/5 rating.Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts. We continuously strive to provide exceptional service and amenities to all our guests.If there are any specific areas where you feel we can improve, please don't hesitate to let us know. Your input is invaluable as it helps us enhance our services and ensure that future stays exceed your expectations.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

8/10 - 좋아요

Qiru 님, Scotch Plains

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
entrence light broken. Sink missed plug
2024년 1월에 1박 숙박함
답변 제공: Jordan B 님, 2024년 3월 6일
We apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the entrance light was broken and there was a missing plug for the sink in your room.Ensuring that all facilities are in proper working order is essential for us, and we regret falling short in this regard. Rest assured, we'll address these issues promptly to prevent recurrence.Your feedback is invaluable, as it helps us identify areas for improvement. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Jonathan

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Robert 님, Burlington

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The desk chair was broken and not safe to sit upon. In addition, its seat was soiled. The bed covering also had numerous stains.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Justin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My time at the Super 8 hotel was quite strange, everything was fine until I got up into my room from checking in, once I opened the door I was greeted with a weird funky smell from the room. It wasn’t the smoke smell but a smell a that smells like it came from animal urine. For me there is two things I need to have a comfortable stay and that is a comfortable bed and a nice tv. I got a comfortable bed but the problem was they only provided 2 small pillows for a master bed. The tv was big but the problem is when I turned on the tv, there was a couple of line going through the whole tv and everything was unwatchable, I stood for 2 nights and checked out early because I couldn’t fathom the smell but also I didn’t feel like I enjoyed the stay like I was at home, and that’s why I gave it a 2 stars.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Nakima

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Austin

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Broken furniture; looked nothing like the picture. The included breakfast was apple juice and packets of plain oatmeal but no milk or anything else. Hallways smell and rooms are very worn and I would never recommend or stay there again. Terrible
2023년 12월에 3박 숙박함

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably priced decent accomodations
2023년 11월에 1박 숙박함

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

JAMES

2023년 11월에 1박 숙박함

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Will

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Convenient access to interstate. Room very poorly prepared: coffee but no filter, no stirring sticks, no sugar, no cream, one cup. Broken toilet paper holder has been like that a long time. Heat/cool control panel needs repair. Need a new general manager.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Scott

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will return
Was greeted as soon as entered with a smile, Dont see that often anymore. Nonissues at check in or check out. Room was large an comfortable
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Amanda 님, Salina

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms definitely need work. Disappointed there was no breakfast available as advertised (apples, granola bars and plain oatmeal). Decent location from the airport, but seemed like some of the other patrons were combative/verbally abusive with the staff.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Keyon

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 10월에 2박 숙박함

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We had to travel last minute and booked at Super 8 with some hesitations but the price was right. Room was clean, freshly painted, and bed comfortable as were the 2 other rooms are friends were in. Our heat did not work but it wasn't cold enough out to bother us. Front desk didn't seem to care too much but we also didn't push it. Other than that a place to lay your head when in area with no frills.

4/10 - 별로예요

Christina 님, Philadelphia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Not worth the money!! Our room smelled sooooooo bad of cigarette smoke! No we don't smoke if thats what you're thinking. There was a huge pile of trash in the one parking spot when we checked in. We didn’t sleep well due to the door to the stairwell slamming all night long. Spend the extra money for the Marriott or the Hyatt!!!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lola

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in and check out was quick and easy
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Helene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was all fine
2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
There was no coffee in the room. Breakfast was worthless. The TV didn't work because the remote was the wrong one.
2023년 10월에 1박 숙박함

4/10 - 별로예요

richard sanborn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
TV didnt work , shower had poor pressure and the hot water wasn't very hot
2023년 10월에 1박 숙박함

8/10 - 좋아요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The thing that you really Need in hotel room Is a good shower and a good bed. This hotel has both. TV was huge however we could only find One Channel and the screen turn off After 5 minutes.
2023년 10월에 1박 숙박함