Find Family Hotels in Mount Vernon, IL

"Room was clean and nicely furnished. Hotel offered free electric charging. Breakfast was decent. The worst thing was the super slow desk clerk. We had to wait well over a half an hour to check in, with many people waiting. Once we got to the desk it took 8 minutes for her to slowly go through the simple steps since we already had our reservation. Others in the line had even worse experiences, with one man walking out. Also, we never could get connected to the internet through their wifi."

"Good "

"The room was ready upon arrival. However, the next day the room wasn't even cleaned! This hotel is not family friendly. You can hear the guests above. I went with my 2yr old grandson and every time he used the bathroom, the guests downstairs would call and complain about the walking. I know the front desk felt horrible about it, but they still would call. I did not call and complaint about the guests above because it was a hotel and people have to walk in their rooms. It's a structural issue. The breakfast was not good. Bagels were hard as a rock, pancakes were thin and battery, fruit was old, bruised, mushy, and not fresh. I would not stay here again"

"Definitely "

"Neighboring room guest was very aggressive beating on our door within the first hour of our arrival. We immediately left and didn’t stay the night and were denied a refund. "

"The pool was dirty, the plastic tables and chairs had mold on them. Clerk was not very welcomeing "

"NA"

"Good"

"Nice clean and quiet place "