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인터컨티넨탈 마린 드라이브 뭄바이, IHG 호텔 여행 후기

5 out of 5
인터컨티넨탈 마린 드라이브 뭄바이, IHG 호텔
135 Marine Drive, Mumbai, Maharashtra

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 194개 이용 후기 중 124개" "
평점 8 - 좋아요. 194개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 194개 이용 후기 중 20개" "
평점 4 - 별로예요. 194개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 194개 이용 후기 중 3개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

INYOUNG

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
So so
There always were birds at swimming pool, so couldnt swim.
2019년 4월에 3박 숙박함
답변 제공: Cyril 님, 2019년 4월 30일
Apologies for the inconvenience caused, have taken note of your review and we will definite take action on the same.

8/10 - 좋아요

eunjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good.
2018년 2월에 2박 숙박함
답변 제공: Sana 님, 2018년 2월 16일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sana Naseem Director of Sales & Marketing

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent and very attentive. Location right on Marine Drive so good area for walking
2024년 4월에 6박 숙박함
답변 제공: Reservation Team 님, 2024년 4월 15일
Dear Mr. Ian,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Reservation Team 님, 2024년 3월 4일
Dear Mr. James,Thank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.

8/10 - 좋아요

Siddhartha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Reservation Team 님, 2024년 2월 16일
Dear Mr. Siddhartha,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2024년 1월 30일
Dear Mr. Marc,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

4/10 - 별로예요

Amorelle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
My husband and I booked the king suite for our wedding night and were extremely disappointed in the staff. The service was terrible and we were surprised since we expected the intercontinental to be one of the better hotels in Mumbai. Although the room was beautiful the employees are not trained properly. We did not have coffee cups in our room. The In room dining menu was not linked to a website and the website had a lot of typos. We only stayed for 9 hours after our wedding and had multiple bad encounters in such a short stay but the worst was that we had dropped of a bottle of Dom Perignon the day before the wedding and requested to have it stored in the fridge and when we came on our wedding night we wanted to have it with the glasses and a bucket of ice. We had called before dropping the wine off explaining our request, we explained the request again when the bottle was dropped off and then even after dropping it off we called again to confirm that the bottle would be stored in the fridge. That night after our long wedding we were not congratulated by the staff and were given the champagne warm. We were very upset as you would imagine a hotel of this caliber would know that a wedding night bottle of Dom Perignon would want to be enjoyed cold. This is something we won’t be able to get back. No effort was taken by staff to make our wedding night special, not a note, a word or a rose and our request for cold champagne were ignored. Embarrassing service.
2024년 1월에 1박 숙박함
답변 제공: Reservation Team 님, 2024년 1월 22일
Dear Ms. Amorelle,Thank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.Reservation Team

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
staff tries but hotel miss the mark for 5 star
The front desk staff were great and tried to help me get my luggage from delhi to goa. However, the biggest misses for this stay were 1) woke up at 3am to banging noises from ceiling, when shared with supervisor, i had to send whatsapp video as proof and then they didn’t make a fair compensation 2) they gave me a 2nd floor room that directly faces another old building, i did not feeling comfortable as a female guest changing in that room, they should be more considerste of their guests’ privacy. 3) breakfast buffet was great but the dome’s food was mediocre (music and cocktails were great), lunch menu was so-so 4) pool was closed for construction while I was there
2024년 1월에 2박 숙박함
답변 제공: Reservation Team 님, 2024년 1월 17일
Dear Sir/Ma'am,Thank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.

10/10 - 훌륭해요

ANANDARUP

2024년 1월에 2박 숙박함
답변 제공: Reservation Team 님, 2024년 1월 15일
Dear Sir,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

GAIL

2024년 1월에 2박 숙박함
답변 제공: Claribel Kasab 님, 2024년 1월 13일
Dear Ms. Gail,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Rajasabai 님, Whitehouse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Calaribel Kasab 님, 2024년 1월 13일
Dear Mr. Rajasabai,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Urvashi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Reservation Team 님, 2023년 12월 16일
Dear Ms. Urvashi,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not usual InterContinental standard
Good location however in need of a make-over and visit from UK head division to ensure standard and cleanliness lives up to the expected standard and match the price.
2023년 12월에 2박 숙박함
답변 제공: Reservation Team 님, 2023년 12월 15일
Dear Mr. Michael,Thank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pleasant, courteous and professional comportment of the staff. This create a uniquely agréable and welcoming atmosphere. The variety and quality of the food was generally very good. We have no negative comments or suggestion for improvement.
2023년 12월에 4박 숙박함
답변 제공: Claribel Kasab 님, 2023년 12월 9일
Dear Mr. Peter,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good kitty, very friendly staff
2023년 12월에 3박 숙박함
답변 제공: Claribel Kasab 님, 2023년 12월 7일
Dear Mr. Matthew,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Padmapooshanam

좋아요: 편의 시설/서비스
pretty good access
2023년 11월에 5박 숙박함
답변 제공: Claribel Kasab 님, 2023년 11월 18일
Dear Sir/Ma'am,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

sunghoon

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good breakfast
2023년 11월에 3박 숙박함
답변 제공: Claribel Kasab 님, 2023년 11월 14일
Dear Sir/Ma'am.Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, spacious and clean rooms with a nice staff.
2023년 11월에 2박 숙박함
답변 제공: Claribel Kasab 님, 2023년 11월 14일
Dear Mr. John,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good onr
Great location and great staff. Breakfast also the best I've had!
2023년 10월에 4박 숙박함
답변 제공: Claribel Kasab 님, 2023년 11월 14일
Dear Mr. Nick,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Abdulrahman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite, quality foods
2023년 10월에 4박 숙박함
답변 제공: Reservation Team 님, 2023년 10월 23일
Dear Mr. Abdulrahman,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean, great view from the pool on the roof
2023년 10월에 2박 숙박함
답변 제공: Reservation Team 님, 2023년 10월 23일
Dear Mr. Matthew,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Murtaza Ali

2023년 9월에 2박 숙박함
답변 제공: Claribel Kasab 님, 2023년 11월 14일
Dear Mr. Ali,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Bharti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was very pleasant and comfortable. The staff was amiable and cooperative. The food at the breakfast buffet was delicious and served with lot of love and care. It was an enjoyable stay. Not to mention the view from this hotel.
2023년 9월에 2박 숙박함
답변 제공: Claribel Kasab 님, 2023년 9월 12일
Dear Ms. Bharti,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Sanjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wonderful experience..
2023년 6월에 2박 숙박함
답변 제공: Claribel Kasab 님, 2023년 9월 12일
Dear Mr. Sanjay,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

4/10 - 별로예요

Biyyam

가족 여행
Rooms and lobby full of cigarette smoke and spoils the ambiance. Left bad taste over all. However, good clean rooms and location central
2023년 8월에 1박 숙박함
답변 제공: Claribel Kasab 님, 2023년 8월 28일
Dear Mr. BiyyamThank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.

10/10 - 훌륭해요

Darren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here. Property is in a perfect location. Walkable to trendy restaurants and tons of shopping! Stayed here with my mum for 4-5 days and we had zero complaints! The best part of the hotel is it's staff...lovely and helpful. They were beyond wonderful!
2023년 7월에 4박 숙박함
답변 제공: Reservation Team 님, 2023년 8월 7일
Dear Mr. DarrenThank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

kiran

2023년 6월에 1박 숙박함
답변 제공: Claribel Kasab 님, 2023년 7월 1일
Dear Sir,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

HAMPTON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property and staff
2023년 4월에 3박 숙박함
답변 제공: Claribel Kasab 님, 2023년 4월 22일
Dear Mr. Hampton,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Best option in Mumbai!
2023년 4월에 4박 숙박함
답변 제공: Claribel Kasab 님, 2023년 4월 19일
Dear Mr. FranciscoThank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

HUZEFA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was excellent
2023년 3월에 10박 숙박함
답변 제공: Claribel Kasab 님, 2023년 4월 3일
Dear Mr. Huzefa,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

10/10 - 훌륭해요

Mitsuru

2023년 2월에 1박 숙박함
답변 제공: Reservation Team 님, 2023년 3월 2일
Dear Sir/Ma'am,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

4/10 - 별로예요

Savneet

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 2월에 5박 숙박함
답변 제공: Reservation Team 님, 2023년 3월 2일
Dear Mr.Savneet.Thank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we rectify the same in you future visit.

10/10 - 훌륭해요

Roland

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very hospitable every step of our trip from check in to dining to hailing rides. The service at the breakfast buffet was the right balance of attentive and speed. One of our servers also recommended local eats and prepared special local dishes for us that was the best food I've eaten in Mumbai. Would definitely stay at this hotel again!
2023년 2월에 3박 숙박함
답변 제공: Claribel Kasab 님, 2023년 2월 9일
Dear Mr.Roland, Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

6/10 - 괜찮아요

ashish

출장 여행
별로예요: 숙박 시설 상태 및 시설
Ok
2023년 1월에 3박 숙박함
답변 제공: Claribel Kasab 님, 2023년 1월 30일
Dear Mr. Ashish,We have noticed that you have rate us 3 out of 5. Request you to kindly highlight the issues you faced during your stay. Enabling us to rectify the same in you future visit.Reservation Team

10/10 - 훌륭해요

Sidharth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property.
답변 제공: Reservation Manager 님, 2023년 1월 2일
Dear Mr. Sidharth,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits.

8/10 - 좋아요

Carlos

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
buena opción, pero con inconvenientes
Excelente hotel en la Marine Drive de Mumbai. Personal amable y atento, habitación amplia y cómoda, gran opción de desayuno. El único inconveniente fue el uso de la piscina y la terraza superior; para llegar a la piscina se utiliza el paso del bar al que puede llegar todo el mundo, así que se cierra la piscina a las 17h y si quieres disfrutar de la puesta del sol no te queda más remedio que acceder a "The Dome", y eso si no hay un evento privado (como en nuestro caso). En resumen:; calidad y comodidad, pero si tu razón son disfrutar de las vistas del mar y la ciudad, puede ser que se vea frustrado.
2022년 12월에 2박 숙박함
답변 제공: Reservation Team 님, 2022년 12월 12일
Dear Mr. Carlos,Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards, Reservation Team

4/10 - 별로예요

Shahrokh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Liked the location. The room had an awful view and despite requesting an upper floor we were assigned a room on the second floor. I suspect that may be related to the "expedia penalty" (i.e., getting second class treatment for booking through Expedia rather than directly with the hotel. I will keep this in mind when I plan future trips.
2022년 12월에 1박 숙박함
답변 제공: Claribel Kasab 님, 2022년 12월 5일
Dear Mr. ShahrokhThank you for your feedback and apologies for the issues you faced during your stay . We will ensure that we will rectify the same in you future visit.Reservation Team

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
NOT up to Inter-Continental standards, although the staff is very friendly. Numerous problems during the stay.
2022년 11월에 3박 숙박함
답변 제공: Claribel 님, 2022년 11월 14일
Dear Sir/Ma'am,We have noticed that you have rate us 4.0 out of 10. Request you to kindly highlight the issues you faced during your stay. Enabling us to rectify the same in you future visit.Reservation Team

8/10 - 좋아요

Kent 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Reema

가족 여행
좋아요: 청결 상태
Its a great location and has a good heritage feel to it. But it's not by any standards Intercontinental level.
2022년 8월에 2박 숙박함
답변 제공: Cyril D'Souza 님, 2022년 8월 10일
Dear Ms Reema Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very Important to us will definitely work hard to improve upon our standards. The team and I look forward to your continued visits. Best regards Reservation Team

6/10 - 괜찮아요

Sandeep

출장 여행
별로예요: 숙박 시설 상태 및 시설
Services at reception is poor … very costly in comparison of their facilities available …
2022년 6월에 1박 숙박함
답변 제공: Cyril D'Souza 님, 2022년 6월 18일
Dear Mr Sandeep Thank you for your feedback and have noted the issues that you faced with the services at reception will definitely taken up with the front desk team. Best regards Reservation Team

10/10 - 훌륭해요

grzegorz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Beautiful hotel, in a great, busy and bustling marine Bay Area. Great location, beautiful rooms, conveniently placed close to local amenities, bars and restaurants. Staff exceptionally good!
2022년 3월에 3박 숙박함
답변 제공: Cyril 님, 2022년 3월 14일
Dear Sir Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel in Marine Drive
Excellent Hotel. Best hotel in marine drive 10/10 5* Service from hotel Breakfast outstanding 10/10. Big thanks to PRATIK nad TANAYA. Big assets to Inter Continental. Made us feel like hom!
2022년 2월에 2박 숙박함
답변 제공: Cyril D'Souza 님, 2022년 2월 28일
Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

Valentine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
The staff is very welcoming. Checkin was easy and we were served with a welcome drink. The stay was comfortable and the view from the room was spectacular. They have a restaurant on 2nd floor, a nice rooftop bar and in-room dining option too.
2022년 1월에 1박 숙박함
답변 제공: Cyril Dsouza 님, 2022년 1월 24일
Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

Shankar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked Everything 10/10
2021년 12월에 4박 숙박함
답변 제공: Cyril 님, 2021년 12월 13일
Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

Ambuj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Cyril D'Souza 님, 2021년 8월 23일
Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
日本人です。 今まで、いろいろと5☆ホテルを宿泊してきたが、かなりよい部類に入る。 レギュラーでも部屋も広く、清潔で快適。ベットが少しへたってがそれ以外は完璧だ。 2階のレストランでの朝食はテラスもあり眺めも最高。4泊したがまた宿泊したいホテルだ。大きさはこじんまりしている方で、落ち着いておりとてもよい。スタッフも素晴らしい。
2021년 3월에 2박 숙박함
답변 제공: Cyril D'Souza 님, 2021년 3월 16일
Dear Sir, Thank you very much for your feedback and we look forward to your future stay at Intercontinental Marine Drive Mumbai. Best regards Reservation Team

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Disappointing
The room did not have enough lighting for my wife to do her make up. The only place was the bathroom and even there the lighting was dim. One of the reception staff, when asked for anything, the answer was no, sorry., due to the virus the hotel was not even full. The breakfast was ok but not to 5* hotel standard. We were at airport Holiday Inn prior to Inter-con and the breakfast there was fabulous. I booked expecting Inter-con standard but was dissapointed and further I would not rate this as 5* Sorry for the negative review but these are my observations
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 3월에 3박 숙박함
답변 제공: Cyril 님, 2020년 3월 14일
Dear Guest, Thank you for choosing to stay at Intercontinental Marine Drive Mumbai. Your feedback is very encouraging and motivating. The team and I look forward to your continued visits. Best regards Reservation team