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나이츠 인 머프리즈버러 여행 후기

1.5 out of 5
나이츠 인 머프리즈버러
2036 S Church St, Murfreesboro, TN

이용 후기

5.2
평점 10 - 훌륭해요. 186개 이용 후기 중 19개" "
평점 8 - 좋아요. 186개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 186개 이용 후기 중 53개" "
평점 4 - 별로예요. 186개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 186개 이용 후기 중 51개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

3.6/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Peggy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing unique and there was cockroaches all over,in beds bathroom and crawling on the walls..we went to another room and same thing..the check in person was slow and the check in area stunk of cigarettes and mold. I will never be here again. And I advise to never come here!!!!
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 18일
Dear Peggy,We are greatly concerned to hear about your experience with your recent stay. We pride ourselves on providing top-notch accommodations and service, and we sincerely apologize for missing the mark. Please know that we will discuss your concerns with our internal team to ensure our high standards of cleanliness and hospitality are being met. And while we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Your feedback is appreciated, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 숙박 시설 상태 및 시설
Good place
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

TODD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
EASY TO FIND SUPER LOW RATES
2024년 2월에 6박 숙박함

6/10 - 괜찮아요

Raad

2024년 2월에 1박 숙박함

4/10 - 별로예요

martsy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your site said that there was a breakfast. They haven't had it since Covid. The surfaces were not wiped down. I had to take a wet cloth to every flat surface. They were sticky and dirty. The mirrors were streaked and not clean. I turned off the light to go to bed and a bug climbed into bed with me. I killed him and struggled to sleep after that.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Martsy,Guest feedback is always appreciated and welcome, so thank you for taking a moment to share your comments. It's always our goal to provide a comfortable visit, so we were truly disappointed to read your remarks. Rest assured, the appropriate teams have been notified so that we can look into these concerns and ensure that everything is as it should be going forward. We can't change the past, but we'd be grateful for the opportunity to change your perceptions in the future.

2/10 - 너무 별로예요

Lakesha

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has mice! Rooms smell like animals
2024년 2월에 7박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 17일
Dear Lakesha,We appreciate you sharing your feedback with us. It is disheartening to read that we were unable to meet your expectations. Our team works closely with pest control to ensure that we are clear of any unwanted guests. Regardless, we will be sure to share your feedback with our team so we can investigate and see where we may have fallen short. Please visit us again in the future so we can show you a much better experience that is in line with the high standards of stay that we are known for.

2/10 - 너무 별로예요

EMILY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff rude !
2024년 1월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 2일
Dear Emily,Thank you for taking the time to leave us your feedback. We're sorry to hear about any perceived rudeness, as this is never our intention. All of your comments will be discussed internally, and we'll make improvements where necessary. Please consider joining us again soon.

10/10 - 훌륭해요

Saulius 님, Glendale Heights

좋아요: 청결 상태
😃
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Reina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Reina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함

2/10 - 너무 별로예요

Aaliyah

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Matej

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The room was cleaned properly and the bed was comfortable. The door to bathroom was broken. There was dirt in sink. The room smelled. It is definetelt not worth the $50. If price was $30 ot would be appropriate. I do not recommend this to anyone.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 22일
Dear Matej,It's good to know that certain aspects of your stay pleased you; however, we sincerely apologize for failing to fully meet your standards or our own. Feedback like yours is vital to our success, so rest assured it has been noted and will be used to help us improve our guest experience. We are thankful for the time you took to share your thoughts, and we hope you have safe and pleasant travels.

2/10 - 너무 별로예요

Day

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Pests
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gurmukh

2023년 10월에 1박 숙박함

4/10 - 별로예요

Anna

2023년 10월에 1박 숙박함

4/10 - 별로예요

mandi

2023년 9월에 1박 숙박함

4/10 - 별로예요

John

2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Expected sleazy, was not disappointed. So bad.
The non smoking room smelled distinctly of cigarettes which bothered my allergies. The walls were stained with nicotine/tar running down them. There were burns in the carpet, blankets, sheets, chairs, and on the hair dryer for some reason. The toilet rocket badly and leaked a bit in the back and the tub looked like it hadn’t been scrubbed in ages. The bathroom door was punched and kicked through exposing the cardboard within and the ceiling in the bathroom was missing plaster where it had molded. Towels were threadbare in places. Door didn’t lock properly. Carpet was filthy. I didn’t expect anything more than clean and no frills. I guess you get what you get with a sleazy cheap motel.
Yellow tar running down wall
Bathroom ceiling damage
Outside view of bathroom door
Inside view of bathroom door
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Laron

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You get what you pay for....
2023년 7월에 2박 숙박함

8/10 - 좋아요

gary

좋아요: 청결 상태, 직원 및 서비스
The rooms have been remodeled and were clean and in good condition .
2023년 7월에 1박 숙박함

4/10 - 별로예요

Jessica

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
if you receive an upstairs room it is awful. the walkway and stairs are slanted like its detaching from the building they gave us a wake up call at 530 am when i did not order one. then housekeeping woke us up both mornings knocking on the door before 9 am even the day we was checking out. i paid 212.00 for 2 nights wish i could get a psrtisl refund at least it was so bad
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

LaShundra

It would not be my first choice, but if I HAD to stay again, I would. The room was not horrible, but it wasn't as clean as it should be. The bathroom smelled like pee and the tub was dirty. The room smelled stale, and it was some stains on the sheets. I slept on the cover. It definitely shouldn't have been the price it was, but I think it was a tournament in town. The guy that checked me in was nice; and it didn't take long for the process.
2023년 5월에 1박 숙박함

4/10 - 별로예요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property was miss advertised
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 1일
Dear Anthony,We're sorry to hear that our property failed to impress you. Please do not hesitate to let us know what more we could have done to have impressed you. Thank you, and we hope you'll join us again soon.

8/10 - 좋아요

Keenan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Marliese

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Close to free way. Property could use a major update, does not look inviting.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Reyna

좋아요: 청결 상태
Muy limpio
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Zoe

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This room was so disappointing. For one the room was gross. The floor was so dirty we had to wear our shoes whenever we walked around or the soles of our feet would turn black. There were holes in the blankets and huge holes in the bathroom door. The air conditioning only blew hair it didn’t actually cool. The pillows were pitiful and there were only 3 for the king sized bed. Also we had a non smoking room, but it REEKED of smoke and since I’m allergic to smoke it sucked so much. None of the lamps had shades and one lamp didn’t even have a switch to turn it on. Literally never again
2023년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 16일
Dear Zoe,Thank you for sharing your thoughts with us, we're sorry to hear your experience was not as expected. Had we known this eas the case while you were with us, we'd have been happy to accommodate you accordingly and to the best of our ability. In the future, please don't hesitate to let us know about any concerns right away; we have our team looking into the matters you mentioned, and we'd love nothing more than to welcome you back for a better stay in the future.

2/10 - 너무 별로예요

Christine

2023년 5월에 7박 숙박함

2/10 - 너무 별로예요

Leah

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was filled with bugs and mold.
2023년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 13일
Dear Leah,We're sorry to hear about any lack of cleanliness during your visit, as this is never our intention. We'll be sure to look into all your comments further and make changes where necessary. Thank you, and we hope you'll join us again soon.

4/10 - 별로예요

Joe

출장 여행
별로예요: 청결 상태, 객실의 편안함
Sub-Standard for the price.
The check-in was very slow, and they still have the lobby closed for COVID. there is a walk up window in the entry area for checking in, and not much room for people to stand, there was a line of five people, and three had to stand in the rain while waiting. The non-smoking room smelled so strongly of cigarette smoke that my eyes were water. The carpet in the room was sticky in multiple places, there was dirty Saran Wrap covering the furniture legs, and there were hand prints all over the headboard. The police were also there multiple times during the night.
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Edy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was horrible, dirty and smelled funny everything was very old. Paint is falling off the ceiling, tiles coming off. My boyfriend, the next day had strange bites on his back. Needles to say we slept with our clothes on. I could not believe that this place cost over $100 dollars.
2023년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 4월 7일
Dear Edy,Providing clean, well-maintained accommodations is paramount, so to hear about your experience is genuinely upsetting. Please accept our apologies for our shortcomings and know that we will take action where necessary to ensure our future guests have a much better stay. Thank you for your time.

6/10 - 괜찮아요

Heather

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Dawid

The only positive about the hotel is that the place really existed under the address. Other then that stay away. Most dirty, smelly and disgusting motel I have ever visited.
2023년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 4월 2일
Dear Dawid,We sincerely apologize for failing to provide you with an exceptional stay. Your comments have been noted and will be kept in mind as we move forward. Please be well, and we hope you have safe travels.

2/10 - 너무 별로예요

Barbara

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Deborah

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had been smoked in and the blanket has cigarette burn holes in it the air conditioning barely came on room was run down! Not worth the price I paid for it at all! Way overpriced!
2023년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 3월 30일
Dear Deborah,Thank you for reaching out about your experience. We do offer both smoking and non-smoking rooms, and we apologize if your room was not as you expected. We encourage guests to let our staff know of anything that is less than perfect with their stay. Thank you for your feedback, and we wish you safe travels ahead.

6/10 - 괜찮아요

Linda 님, LAFAYETTE

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jessica

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's not clean, well cleaned or ran, front desk is rude, no one works with you fi ur late last her nothing they I cud say I even enjoyed about yours and like about tn stay
2023년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 2월 23일
Dear Jessica,Hearing that we failed to provide you with clean accommodations and welcoming hospitality is truly upsetting. What you have shared is in no way reflective of our values, and we assure you that our team will work together to make positive changes. Thank you for making your voice heard.

8/10 - 좋아요

norith

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Damian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place have holes in the wall and mold in the room
2022년 10월에 7박 숙박함
답변 제공: General Manager 님, 2022년 10월 23일
Dear Damian,We appreciate you taking the time to reach out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, our dedicated team will address your concerns promptly as we jump into action to rectify the issues you've mentioned. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t do it!!!
Rooms are old and dingy, some don’t have doors on the bathrooms. There are no real amenities here. Owner is rude and elusive. Strange people and staff roam the parking lot at odd hours. There are cleaner, safer and more up to date rooms available for less!!
2022년 10월에 1박 숙박함

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Ida

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I understand this is a very old, low budget motel but the cleanliness was beyond ridiculous. The entire room was nasty.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 4일
Dear Ida,We always want to provide our guests with clean, comfortable rooms, and we are sorry we failed to meet your expectations. Our team believes in improving, and we will use your feedback to do just that. While your time with us was less than stellar, we hope you'll come back for a better stay.

4/10 - 별로예요

Susan

연인과의 여행
The desk clerk had no personality and perhaps shouldnt be in a people pleasing business. The room was fairly dirty to my standards.
2022년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 9월 26일
Dear Susan,Thank you for your feedback on your recent visit. It is unfortunate that your room was not to your standards during your recent visit. Rest assured, we have spoken to our team to ensure we are providing the exceptional hospitality we aim for going forward.

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Knights Inn review
Motel is an older style place but was clean, had new furniture and had been recently painted. Bed was very firm. Remote needed new batteries to change channel.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Shawn

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s okay
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Sahara

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
tv remote didn't work so no tv. No ice machine to be found. Clerk took 25 minutes to register us. Advertised breakfast and there was not one. Worst place I have stayed in a long time.
2022년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 7월 12일
Dear Richard, We are disappointed to learn you had an unsatisfactory experience at your property. Providing excellent service is important to us, so rest assured we will discuss your comments with our team. Additionally, we will take your feedback about other aspects of your stay to make improvements where necessary. Thank you for staying with us, and we wish you pleasant travels.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Illegal room
Room did not have a smoke detector This is unsafe and illegal holes in the door and the dead bolt did not work
2022년 6월에 1박 숙박함