해변/바다 전망

크라운 플라자 무스카트, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 무스카트, IHG 호텔
BLDG 1730, Qurum Street, Muscat

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 838개 이용 후기 중 518개" "
평점 8 - 좋아요. 838개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 838개 이용 후기 중 34개" "
평점 4 - 별로예요. 838개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 838개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

YONGSUB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best of best hotel
Every service was excellent from Hotel room to restaurant and other utilities. This was one of tje best hotel that I ever have stayed in.
2023년 11월에 3박 숙박함
답변 제공: Maha Atieh 님, 2023년 11월 14일
Dear YONGSUB,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Nora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location has a view of Muscat
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Bonardi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buona posizione x visitare Muscat
2024년 4월에 9박 숙박함
답변 제공: Maha Atieh 님, 2024년 4월 21일
Dear Bonardi,Thank you for awarding us with a 5-star rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good!
2024년 4월에 9박 숙박함
답변 제공: Maha Atieh 님, 2024년 4월 17일
Dear Laura,Thank you for the 5-star rating! We're glad you enjoyed your experience with us. If you have any feedback or suggestions for how we can make your next visit even better, feel free to let us know. We look forward to serving you again soon!Warm regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Annick Nathalie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a good, spacious room with balcony on the parking at 6th floor, but in fact we had partial seaview. Bed very comfortable, all services good. There is also ping-pong. Breakfast buffet, always the same but very good and a lot of variety. Very easy parking. People very helpful and smiling. We tried a evening buffet: very good quality and amazing "little patisserie"
2024년 4월에 10박 숙박함
답변 제공: Maha Atieh 님, 2024년 4월 17일
Dear Annick Nathalie,Thank you for sharing your positive experience! We hope to have the pleasure of welcoming you back again in the future!Warm regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Michele Massimiliano

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La struttura ha tutto il necessario. Peccato per il rumoroso cantiere vicino
2024년 3월에 7박 숙박함
답변 제공: Maha Atieh 님, 2024년 4월 7일
Dear Michele Massimiliano,Thank you for your feedback. We're glad you found our property well-equipped. We apologize for the noise from the nearby construction site and are working to minimize its impact. We hope to welcome you back for a more peaceful stay in the future.Warm regardsMaha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

rosaria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good locations. Wonderful living area around the swimming pool. Very nice the beach
2024년 3월에 4박 숙박함
답변 제공: Maha Atieh 님, 2024년 4월 3일
Dear rosaria,Thank you for your positive feedback! We're glad you enjoyed our convenient location and the relaxing atmosphere. We hope to see you again soon!Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Ruth Cecelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed all aspects of our stay. It was during Ramadan and they honored this time with respect and dignity. We would recommend this hotel to all who are looking for a stay in Muscat. Food and service were excellent
2024년 3월에 4박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 31일
Dear Ruth Cecelia,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed your stay with us, especially during Ramadan. Your recommendation means a lot to us, and we're thrilled that you found our food and service excellent. We look forward to welcoming you back on your next visit to Muscat!Warm regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Richard 님, RDtwo Blenheim

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 31일
Dear Richard,Thank you for the 4-star rating! We appreciate your support. If there's anything we can do to make it a 5-star experience next time, please let us know.Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The standard of service is noticeably high in this hotel. Staff are quietly attentive, helpful, polite and professional with guests and with each other. The rooms are very comfortable and care is paid to details like comfortable beds and pillows. Worth noting the Hotels quiet commitment to cleanliness. Public areas are peaceful and restful. The beach and pool areas are a pleasure. This is a really relaxing and peaceful hotel I am very glad I chose it for my break from the British Winter.
2024년 3월에 6박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 19일
Dear Suzanne,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another relaxing break. Warm regards, Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Stefania 님, Guarene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Camera spaziosa e pulita. Bella la piscina e la spiaggia. Colazione abbondante e varia intercontinentale. I ristoranti un po’ troppo costosi meglio uscire nei locali tipici dove si spende un terzo.
2024년 3월에 6박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 18일
Dear Stefania,Thank you for your feedback! We appreciate your comments, and we value your input. We hope to see you again soon!Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

MARIE HELENE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Functional, well located, nice and clean
2024년 3월에 1박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 17일
Dear MARIE HELENE,Thank you for your feedback! We hope to welcome you back soon for another pleasant stay.Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the friendly but always courteous staff, high quality food in all restaurants, efficiency, the beach views and the location for access to Muscat.
2024년 3월에 3박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 17일
Dear Melanie,Thank you for your positive feedback! We're thrilled you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I couldn't fault the place. The staff were brilliant and the restaurants, bars and facilities were very good. If there was one downside it would be that there isn't much in walking distance outside the hotel but that is the same for just about every hotel in Muscat and it's a lot better placed than some of the really expensive ones. In fact i would say the views from here are the best in the city. The hotel also offers a free shuttle bus to some places and the taxis at the hotel are plentiful and cheaper than hailing one from the street. Overall the hotel is up there with the best in Muscat.
2024년 2월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 27일
Dear Gerald,Thank you for your positive feedback! We're glad you enjoyed our brilliant staff, excellent dining options, and facilities. we're pleased you found our location convenient and enjoyed the breathtaking views. We appreciate your kind words and hope to welcome you back soon!Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Lori

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful views, many dining options!
2024년 2월에 1박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 27일
Dear Lori,Thank you for your positive feedback! We're delighted to hear that you enjoyed the great location, beautiful views, and variety of dining options during your stay. We strive to provide our guests with memorable experiences, and we're thrilled that we could contribute to your enjoyment. We hope to welcome you back again soon for another wonderful stay!Warm regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was lovely , the view from the room and poolside was stunning which included the sunsets. The staff were very friendly , considering they seem to work long hours. We would normally go out and eat but there was nothing near by so we ate at 4 of the 5 restaurants . Each was very nice , the Edge served great sushi! The buffet themed night was also good. Would recommend the rooms with a balcony although I would say they could do with being updated but they were fine and clean . If you want a nice hotel to chill out at then I would definitely recommend it . We went out in the morning sight seeing and then chilled around the pool in the afternoon. A couple of sunbed hoggers with their towels but there were plenty to go around !
2024년 2월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 25일
Thank you for your feedback! We're glad you enjoyed the lovely views, friendly staff, and delicious dining options. We appreciate your recommendation and hope to welcome you back soon!Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Wolfgang

2024년 2월에 2박 숙박함
답변 제공: Maha Atieh 님, 2024년 3월 24일
Dear Wolfgang ,Thank you for the 5 out of 5 rating! We're delighted to hear that you had a wonderful experience during your stay. If you have any feedback or if there's anything we can do to further enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Charlotte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 19일
Dear Charlotte, Where words fall short, ratings do the job! Thank you so much for taking the time to leave us a 5-star rating. Kind Regards, Maha AtiehDirector of Sales & Marketing

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I visited the hotel in Muscat last in 1997 and, whilst very good then, it is vastly improved now. I particularly enjoyed the themed catering evenings, the position of the hotel overlooking the sea and the very welcoming and helpful staff at all levels. Many thanks I will try not to leave it so long to my next visit.
2024년 2월에 6박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 15일
Dear Robin, We are smiling from ear to ear! I am so glad that our staff and facilities met your expectations. Our whole team works very hard to keep our guests happy, but we can only do it thanks to guests like you. Thanks again and we hope to serve you again. Kind Regards, Maha AtiehDirector of Sales & Marketing

10/10 - 훌륭해요

jean claude

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe piscine et vue magnifique sur la plage ; petite plage privee en contrebas ; excellent buffet pour le petit déjeuner et personnel attentif et sympathique ; c’est notre deuxième séjour dans cet hôtel que nous recommandons chaudement. Un conseil pour les voyageurs : si vous avez la chance d’assister à une représentation à l’opéra de Mascate n’hésitez pas cet opéra est une merveille et l’acoustique est exceptionnelle
2024년 2월에 9박 숙박함
답변 제공: Maha Atieh 님, 2024년 2월 15일
Dear Jean Claude,Your kind words have us beaming with pride! We're thrilled you had a great experience at Crowne Plaza Muscat. Let us know if there's anything special you'd like on your next stay. Safe travels until we meet again!Kind Regards,Maha AtiehDirector of Sales & Marketing

8/10 - 좋아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, but a bit too expensive for Oman.
2023년 12월에 3박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 28일
Dear Frank, Thank you for your review, am pleased to see that you had an overall pleasant experience. Rest assured we've taken note of your comment. We hope you will visit us again in the future.Best Regards,Maha Atieh Director of Sales & Marketing

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb hotel in a great location
Spacious room with tremendous view and balcony. Service of a very high standard - all staff pleasant and helpful. As well as dining in the city, we tried 3 of the hotel’s restaurants and all were excellent. Made good use of the facilities such as tennis and gym. Would definately return on our next trip to Muscat.
2024년 1월에 7박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 28일
Dear Robert, We are smiling from ear to ear! I am so glad that our staff and facilities met your expectations. Our whole team works very hard to keep our guests happy, but we can only do it thanks to guests like you. Thanks again and we hope to serve you again. Kind Regards, Maha AtiehDirector of Sales & Marketing

8/10 - 좋아요

Birgitte rasch

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastik pool
Positivt: Dejlige pools og strand. Fint fitness og gratis brug af tennis og squash baner. Gratis shuttlebusser til den store moske, shoppingcenter og souk. Meget venlig og behjælpelig reception. Dejlig morgenmad. Negativt: små værelser, meget larm og musik fredag, dyre og ikke specielt gode restauranter. ( vi prøvede ikke buffet - men den så faktisk god ud).
2024년 1월에 2박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 23일
Dear Birgitte rasch,Thank you for sharing your feedback. We're delighted you enjoyed your stay with us.We appreciate your honesty we'll address these concerns to enhance future experiences. We hope you'll give our buffet a try on your next visit. Looking forward to welcoming you back!Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Jun

출장 여행
좋아요: 편의 시설/서비스
I have been staying at Crown Plaza since last twenty years whenever I visit Muscat, professional and friendly staff, good service, and nice facilities always made me feel like back home. This time had lunch at Come Prima, sea food pasta was excellent! Also Arlene was very helpful and professional. Look forward to coming back again to Crown Plaza.
2024년 1월에 1박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 23일
Dear Jun,Thank you for your two decades of loyalty to Crown Plaza! We're thrilled you enjoyed the seafood pasta at Come Prima, Looking forward to your next visit!Best regards,Maha AtiehDirector of Sales& Marketing

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Aufenthalt gut- aber unberechtigte Abbuchung
Mit dem Aufenthalt war alles ok. Allerdings wurde die hinterlegte Kreditkarte mit 100 OMR belastet. Auf Nachfrage und etlichen mails hin und her, wurde mir mitgeteilt, dass die umstrittene Abbuchung nicht ermittelt werden konnte und ich diese bei meiner Bank einen chargeback Antrag stellen soll. Super, dann muss ich mich darum auch noch kümmern, das geht gar nicht!
2023년 12월에 3박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 23일
Dear Guest,We sincerely apologize for any inconvenience caused by the unauthorized charge, and we are actively addressing the issue. Thank you for choosing us. We value your trust and are committed to ensuring your future stays with us are seamless and enjoyable.Best regards,Maha AtiehDirector of Sales& Marketing

6/10 - 괜찮아요

Herbert

좋아요: 직원 및 서비스
답변 제공: Maha Atieh 님, 2024년 1월 24일
Dear Herbert,Thank you for sharing your rating. We appreciate it If you have any specific suggestions, please let us know. We value your patronage.Best regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 23일
Dear Maria,Where words fall short, ratings do the job! Thank you so much for taking the time to leave us a 4-star rating. Kind Regards, Maha AtiehDirector of Sales & Marketing

10/10 - 훌륭해요

Marion

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Une semaine de détente et decouverte de Mascate en amoureux. Cet hotel mériterait une 5e étoile. Calme, chambre avec terrasse spacieuse, petit déjeuner incroyable. La plage privée est un vrai plus et est très bien aménagée. Les 2 navettes gratuites à disposition sont aussi un vrai atout.
2024년 1월에 7박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 21일
Dear Marion,Thank you for your 5-star review! We're delighted you enjoyed your week of relaxation and discovery in Muscat. Your compliments on the quiet atmosphere, spacious terrace, incredible breakfast, private beach, and our complimentary shuttles mean a lot to us. We look forward to welcoming you back!Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 9일
Dear Guest,We really appreciate taking the time to share your rating with us. We look forward to seeing you again soon.Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Hubert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well managed hotel with a beautiful beach. The staff is also doing well (f.e. Stephen from The Edge). It was our third stay in this hotel. We come again.
2023년 12월에 8박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 9일
Dear Hubert,Thank you for your kind words and for choosing our hotel for the third time. We're delighted that you enjoyed your stay, and it's always a pleasure to have you as our guest. We appreciate your compliments on our beautiful beach and the excellent service provided by our staff, especially Stephen from The Edge.We look forward to welcoming you back for your next visit. If there's anything specific you'd like for your future stays, please let us know. Your satisfaction is our priority.Safe travels and see you soon!Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Tavakal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 9일
Dear Tavakal,Big smiles here at Crowne Plaza Muscat! Thanks for choosing us, and we hope to host you again soon.Kind Regards,Maha Atieh Director of Sales& Marketing

8/10 - 좋아요

Revathi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great muscat hotel for short stays.
No complaints for a one-night stay.
2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 9일
Dear Revathi,Thank you for such wonderful feedback, I am glad that you enjoyed your stay, and reading such reviews guarantees us that we are heading just in the right direction. We look forward to your next visit. Kind regardsMaha Atieh Director of Sales and Marketing

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 7일
Dear David,So glad you enjoyed your time at our hotel! Your positive rating means the world to us.Kind Regards,Maha Atieh Director of Sales& Marketing

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attentive and friendly staff and a wonderful location. The pool area and private beach access were both great- really enjoyed watching the sunset from the pool bar. Walking from the beach (once the tide had gone out) along Qurum beach to the waterfront area of the city was also enjoyable.
2023년 12월에 2박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 7일
Dear Jennifer,Thank you for your kind words! We're thrilled you enjoyed our attentive staff, wonderful location, and the pool area with sunset views. We look forward to welcoming you back for another enjoyable stay.Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Thomas 님, Christchurch

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views. Great place to rest and recharge. Attentive staff
2023년 12월에 2박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 31일
Dear Thomas,So glad you enjoyed your time at our hotel! Your positive rating means the world to us.Kind Regards,Maha Atieh Director of Sales& Marketing

10/10 - 훌륭해요

Garis

2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 31일
Dear Garis,We are incredibly grateful that you took the time out to leave us a 5 rating! Looking forward to host you again for more wonderful moments.Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

raffaele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 28일
Dear raffaele,Your positive rating is the best reward. Thanks for being our guest at Crowne Plaza Muscat. We hope to see you again soon. Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a perfect stay at the Crowne Plaza. The staff was always super helpful and friendly and the dining options all delicious! The view from the pool took my breath away! And the secluded private beach was a highlight for our kids. We would most definitely come back and stay here again on another vacation!
2023년 12월에 5박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 28일
Dear Christina,So glad you enjoyed your stay at Crowne Plaza! Your positive feedback about the helpful staff, delicious dining, stunning pool view, and the private beach for kids is fantastic. We can't wait to welcome you back for another vacation! Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Special thanks to the staff pool and dining room staff who always make an effort to make things more sociable and engaging
2023년 12월에 4박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 21일
Dear Gary,Big smiles here at Crowne Plaza Muscat! Thanks for choosing us, and we hope to host you again soon.Kind Regards,Maha Atieh Director of Sales& Marketing

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great, but the staff is excellent. They are the best team I have ever witnessed. friendly, helpful and so kind. They really made it a place to come back to
2023년 12월에 5박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 19일
Dear Peter,Thanks a million for your shout-out to our amazing staff! We're so proud of them and can't wait to share your kind words. We're thrilled you enjoyed your stay, and we can't wait to have you back for more good times.Kind regards,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

TRIKKUR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Positives: Clean rooms and bathrooms, tea/coffee facilities in room, helpful staff, good variety in buffet breakfast, refillable drinking water arrangement in room ( environmentally friendly) To be improved: the blinds fixed on the glass wall of the bathroom should be inside the glass .. to ensure proper privacy, room amenities are basic Overall - a decent family friendly hotel
2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 21일
Dear TRIKKUR,Thank you for your valuable feedback! We're thrilled you enjoyed our clean rooms, helpful staff, and eco-friendly initiatives. Your suggestions are noted. If you have more ideas or specific improvements in mind, feel free to reach out directly. We appreciate your insights and hope to host you again for an even better experience.Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Lauranne

2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 19일
Dear Lauranne,Your positive rating is the best reward. Thanks for being our guest at Crowne Plaza Muscat. We hope to see you again soon. Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Luca vincenzo Carlo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 19일
Dear Luca vincenzo,Your positivity is contagious! We're here whenever you're ready for another fantastic stay.Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Emma

2023년 12월에 5박 숙박함
답변 제공: Maha Atieh 님, 2024년 1월 2일
Dear Emma,Where words fall short, ratings do the job! Thank you so much for taking the time to leave us a 5-star rating. Kind Regards, Maha AtiehDirector of Sales & Marketing

8/10 - 좋아요

alberto

2023년 12월에 3박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 14일
Dear alberto,Your positive rating is the best reward. Thanks for being our guest at Crowne Plaza Muscat. We hope to see you again soon. Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Andreas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
hervorragendes Hotel mit Top-Service und freundlichen Personal; das Frühstücksbuffet ist sehr vielfältig und die Restaurants im Hotel sind exzellent ! Alles in allem ein extrem erholsamer Urlaub ! Vielen Dank a das gesamte Team !
2023년 12월에 8박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 14일
Dear Andreas,Thank you for the love! Your positive feedback about our hotel has made our day. We're already looking forward to your next visit.Kind regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

Frank

2023년 12월에 3박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 14일
Dear Frank,So glad you enjoyed your time at our hotel! Your positive rating means the world to us.Kind Regards,Maha Atieh Director of Sales& Marketing

8/10 - 좋아요

Stefan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Like - possibility of swimming in sea and/or swimming pools - breakfast buffet Not like - room cleaning very late (between 4 and 5 pm!!!!!) and no, we did not put a no disturb-sign on the door. Very inconvenient when coming back from a visit to town of pool and finding a room that is nog cleaned - rooms at seaside have a lot of noise from restaurants in the evenening/night (past 11 pm) - shower in bathroom had only lukewarm water - no restaurants in neighboorhood - room cleaning very late (between 4 and 5 pm!!!!!)
2023년 11월에 4박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 7일
Dear Stefan,We apologize for any inconvenience you experienced during your stay. We take this matter seriously and are actively addressing these issues promptly.Your input is invaluable, and we look forward to the opportunity to welcome you back for an improved experience.Best regards,Maha AtiehDirector of Sales& Marketing

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 7일
Dear Guest,Your positive rating is the best reward. Thanks for being our guest at Crowne Plaza Muscat. We hope to see you again soon. Sincerely,Maha AtiehDirector of Sales& Marketing

8/10 - 좋아요

Isabelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The private beach is the highlight of the hotel and the rooms were clean and had a good size. On the other hand, the price-value-ratio at the restaurant is bad. Also the Italian one is not recommendable. Still, the waitress asked for an immediate good review. At our first day, the music and animation at the pool was so loud that you could hear it everywhere near that area and not relax at the pool.
2023년 12월에 2박 숙박함
답변 제공: Maha Atieh 님, 2023년 12월 5일
Dear Isabelle,Thank you for your feedback. We're pleased you enjoyed the private beach and clean, spacious rooms. We apologize for any issues with the restaurant and pool disturbance. Your comments are valuable, and we'll work on improvements. We hope to welcome you back for a better experience.Best regards,Maha AtiehDirector of Sales& Marketing