โWe just stayed here over night enroute from Southern Indiana to Canada. Lovely hotel.. friendly staff, and very nice restaurant. Loved the pools.โ
โI came for an appt to Cleveland clinic ..... They were doing construction, which was fine, but they were drilling at 9:00 am . They were really nice and gave us extra blankets , and helpful , but I was up all night. Then the construction at 9 am right next to our room? โ
"The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible.
Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility.
Seriously."
