아침 식사 및 저녁 식사 제공

코트야드 바이 메리어트 노위치 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 655개" "
평점 8 - 좋아요. 1000개 이용 후기 중 230개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 63개" "
평점 4 - 별로예요. 1000개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Barb

연인과의 여행
Close to an event we attended.
2024년 4월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 16일
Dear Barb, thank you for staying with us and for taking a time out of your day to leave us a review.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for seeing a concert at Mohegan Sun - staff super friendly and helpful room clean and overall a very positive stay!
2024년 4월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 14일
Dear Kathleen, thanks so much for taking a time out of you day to leave us a review. We appreciate your comment and we look forward to have you staying with us again.

10/10 - 훌륭해요

LaShawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mathias was very polite, helpful and friendly at check in.
2024년 4월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 9일
Dear LaShawn, thank you for taking a time out of your day to leave us a review! We appreciate you.

8/10 - 좋아요

lissett

2024년 3월에 1박 숙박함

8/10 - 좋아요

Indigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 6일
Dear Indigo,Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Jackie 님, Mahwah

2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 16일
Dear Jackie, thanks for staying with us and for taking time out of your day to leave us a review.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 6일
Dear Susan,Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Amir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 6일
Dear Amir,We appreciate your feedback! Thanks for staying with us.

4/10 - 별로예요

Anne

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Came to town for Tom Segura this weekend who was preforming at the casino and was disappointed in the cleanliness of the hotel. Thankfully the sheets were clean but everything from the flooring to the upholstered furniture in our room looked and smelled musty. We were not comfortable removing our shoes in our room. The pictures of the hotel do not accurate depict how dated this courtyard Marriot is. For $300 a night, you’re better off at a much cheaper motel for the same quality of experience. Having stayed at many Marriott’s in the past, this was by far the worst experience. However with that said, the staff was lovely.
답변 제공: Carol 님, 2024년 4월 16일
Dear Anne, We're genuinely sorry to hear about your recent experience at our Courtyard Marriott. Your feedback is invaluable to us as we continuously strive to provide exceptional stays for all our guests. It's disheartening to learn that the cleanliness and overall condition of your room did not meet your expectations, and we understand the importance of feeling comfortable and at ease during your stay.Rest assured, we take your concerns seriously, and we will be addressing them with our housekeeping and maintenance teams to ensure that such issues are promptly rectified. Your comments regarding the discrepancy between the hotel's portrayal in pictures and its actual condition are duly noted, and we'll work on improving the accuracy of our online representations.We truly appreciate your recognition of our staff's efforts. Delivering excellent service remains our top priority, and it's heartening to hear that our team members made a positive impression during your visit.We sincerely apologize for falling short of your expectations and hope that you'll consider giving us another opportunity to provide you with the exceptional experience that Marriott is known for.

6/10 - 괜찮아요

Abigail

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The parking lot/lobby not signed very well as it shares a parking lot with another suite. Front desk check in took a bit longer than I have experienced at other places. There was a sign up stating the staff would be back in 5 mins.(Trust me I understand staffing issues) however when they got back they took multiple phone calls before checking me in by that time there was a small line of people. Other than that no issues.
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 16일
Dear Abigail,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your recent visit.Regarding the parking lot and lobby signage, we understand the importance of clear directions and are working to improve the signage to avoid any confusion for our guests sharing the parking lot.We also apologize for the delay during check-in and the multiple phone calls that further extended your wait. We are actively addressing our staffing procedures to ensure smoother check-in processes in the future.We appreciate your understanding and patience, and we're glad to hear that aside from these issues, you had an overall positive experience with us. We hope to welcome you back soon and provide you with an even better stay.

6/10 - 괜찮아요

Julia

연인과의 여행
I was not impressed with the hotel. Very basic, it seems that the garbage was picked up at 4 am.
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 16일
Dear Julia, Thank you for sharing your feedback about your recent stay with us. We're sorry to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the timing of the garbage pickup. We understand the importance of maintaining a peaceful environment for our guests and will review our garbage collection schedule to minimize disruptions in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.

10/10 - 훌륭해요

Domenick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and accommodations were outstanding
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 5일
Dear Domenick,We love to hear that. Thanks so much for taking the time out of your day to leave a review.

10/10 - 훌륭해요

Besmir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean overall nice rooms
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 5일
Dear Besmir,Thanks so much for taking the time out of your day to leave a review.

2/10 - 너무 별로예요

Lisa

2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 6일
Dear Lisa,Thank you for your feedback! We would love to host you again and deliver even better service.

10/10 - 훌륭해요

Youriy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stuff
2024년 2월에 2박 숙박함
답변 제공: Carol 님, 2024년 4월 5일
Dear Youriy,Thanks so much for taking the time out of your day to leave a review.

10/10 - 훌륭해요

Amalia

2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 6일
Dear Amalia,Thank you so much for your feedback.

10/10 - 훌륭해요

JACQUELINE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got thr best welcome from the front desk Mateo is most respectful kind and professional guy. And does everything with a smile. Mateo you rock.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Nate

2024년 1월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 5일
Dear Nate,Thanks so much for taking the time out of your day to leave a review.

8/10 - 좋아요

Shamila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Casey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Kim

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Xiomara

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great!! Im glad we stayed here. Staff is amazing
2024년 1월에 2박 숙박함

4/10 - 별로예요

Aleksandr

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Rhea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

anita

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Norwich not so great!
We have stayed at Courtyard by Marriott in VA, which was very nice. The reason we chose this property was for convenience of having a restauarant and food available, especially breakfast. After a long drive to Norwich CT, half of the choices on the menu were n/a. Breakfast consisted of nothing more than muffins and bagels and oatmeal. Also we had to change our first room as there was a very musty odor, which was still evident in the second room but not as prominent. All of the staff were very pleasant. We would not choose this hotel again.
2023년 12월에 3박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear Anita, I am sorry we were not able to meet your expectations during your stay. We do hope you are able to give us another shot in the near future.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear Kathleen, thank you so much for taking the time out of your day to submit a review. We are glad you enjoyed your stay!

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear Steve, Thank you for taking the time to leave a review. We hope to welcome you again.

8/10 - 좋아요

Ida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accommodation appropriate for the price
2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
-Dear Ida, Thank you so much for taking the time to leave a review. We hope to welcome you back soon.

10/10 - 훌륭해요

Lisa

Great hotel
The staff was super nice. The hotel is very clean and is not too far from Mohegan sun. Hoping that the hotel will bring back the shuttle that used to be offered for getting to the casino.
2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear Lisa, Thank you so much for taking the time to leave a review. We hope to welcome you back soon!

10/10 - 훌륭해요

JULIE

2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear Julie, Thank you for taking the time out of your day to leave a review. I am glad you enjoyed your stay!

10/10 - 훌륭해요

John 님, Kennebunk

2023년 12월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear John, Thank you for taking the time out of your day to leave a review. We hope to welcome you again soon.

10/10 - 훌륭해요

CASSANDRA

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Staff was fantastic. Room was modern. Bathroom shower fixture kept getting stuck in the off position.
답변 제공: Carol 님, 2024년 4월 5일
Dear Cassandra,Thanks so much for taking the time out of your day to leave a review.

10/10 - 훌륭해요

Caitlin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Carol 님, 2024년 4월 5일
Dear Caitlin,Thanks so much for taking the time out of your day to leave a review.

10/10 - 훌륭해요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly and helpful
2023년 11월에 4박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 28일
Thanks so much for taking the time to leave a review!

10/10 - 훌륭해요

Evens

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there for the Thanksgiving holidays was the best decision I’ve made. Close to casinos and the Tanger outlet
2023년 11월에 2박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 28일
We are so happy to hear! Thank you for staying with us!

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
The Courtyard by Marriott was beautiful and clean. Staff was super friendly.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 28일
Thank you so much for taking the time to leave a review!

10/10 - 훌륭해요

John 님, Westborough

2023년 11월에 1박 숙박함
답변 제공: Courtyard Management 님, 2024년 1월 1일
Dear John, Thanks so much for taking the time out of your day to leave a review. We hope to welcome you again soon.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the fire pit.
2023년 11월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 6일
Thanks so much for taking the time to leave a review. We are happy you could enjoy our amenities.

8/10 - 좋아요

Hailey

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was large and comfortable, but we found an old an old earring/when I was checking in there was a man there standing at the desk/being invasive of space. Otherwise it was a good stay and the bed was comfortable.
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 6일
Dear Hailey I am glad most of your stay was enjoyable. I am sorry to hear about the man being invasive of space.

4/10 - 별로예요

Diana

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Staff was great! Shower didn’t have soap but a body wash blotted to the walls lol ! I was told there was no wifi when calling front desk in the evening trying to work.
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 6일
Dear Diana, I am so sorry to hear we did not meet your expectations. Thank you for taking the time to leave a review.

8/10 - 좋아요

Stephanie

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 6일
Thanks so much for taking the time to leave a review.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous front desk help at check in and check out. Quiet room, clean, comfortable.
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 21일
We love to hear it. Thanks so much for taking the time to leave us a review and the kind words!

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and enjoyable
Easy check-in/out. Comfortable room, spacious and enjoyable. Unfortunately, I could hear a lot of hallway noise, but beyond that, I would certainly stay again.
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 21일
Thanks so much for taking the time to leave a review. I am glad you were able to enjoy the stay despite the noise from the hallways.

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 21일
Thanks for taking the time to leave a review.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Every single person we encountered was so helpful. Impeccable service.
2023년 10월에 3박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 21일
Thanks so much for the thoughtful words. We are glad you enjoyed your stay!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 8일
Thanks so much for taking the time to leave a review.

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 10월 8일
Thanks so much for taking the time to leave a review! We are glad you enjoyed your stay!

10/10 - 훌륭해요

Malcolm 님, Sacramento

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my best hotel stays in my travels. The staff were all amazing - friendly, helpful, and knowledgeable. The hotel was very quiet, clean, comfortable, and overall well maintained. The location was great as far as dining options and was right by the highway for a quick departure in the morning.
2023년 10월에 1박 숙박함
답변 제공: Courtyard Management 님, 2023년 11월 6일
Thanks for taking the time to leave a review Malcolm. We are glad you enjoyed your stay Malcolm. You are always welcome back!