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페어뷰 호텔 여행 후기

4 out of 5
페어뷰 호텔
Bishop Road, Nairobi

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 396개 이용 후기 중 282개" "
평점 8 - 좋아요. 396개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 396개 이용 후기 중 18개" "
평점 4 - 별로예요. 396개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 396개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to relax in the middle of the city
Very pleasant stay. Highly recommend to others and willing to visit again. Thanks for all the convenience you've offered.

10/10 - 훌륭해요

Lotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairview Hotel is echt een groen paradijs midden in de stad! Het personeel is heel vriendelijk en de sfeer is zo rustgevend. Heel fijn dat het restaurant 24 uur per dag open is. Het eten was er heerlijk. Ook het zwembad en de kamer waren super. We hebben een nacht bij aankomst in Kenia hier geslapen en vonden het zo fijn dat we de laatste dag van de vakantie nog een nacht hebben geboekt.
2024년 1월에 1박 숙박함
답변 제공: FHL 님, 2024년 1월 26일
Dear LotteThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: FHL 님, 2024년 1월 20일
Dear MartinThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 - 훌륭해요

Rick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
A wonderful hotel with great staff. I’ve been staying here on trips to Kenya for 20 years.
2024년 1월에 1박 숙박함
답변 제공: FHL 님, 2024년 1월 20일
Dear RickThank you for staying with us and for the compliments received. We look forward to welcoming you back to the Fairview soon.

10/10 - 훌륭해요

Jeffrey 님, Falls Church

2023년 12월에 1박 숙박함
답변 제공: FHL 님, 2024년 1월 20일
Dear Jeffrey,Thank you for staying with us and for rating us so highly. We look forward to welcoming you back to the Fairview soon.

10/10 - 훌륭해요

Jeffrey 님, Falls Church

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: FHL 님, 2023년 12월 24일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Rodney

2023년 12월에 3박 숙박함
답변 제공: Fairview Hotel 님, 2024년 1월 8일
Dear RodneyThank you for staying with us and for rating us so highly.We look forward to welcome you back to the Fairview.

8/10 - 좋아요

Heidi

2023년 12월에 7박 숙박함
답변 제공: Fairview Hotel Management. 님, 2023년 12월 15일
Dear Heidi Thank you for staying with us and for the compliments received. We look forward to be of service once again in the near future.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Nairobi Oasis
My Fairview Hotel stay was excellent. The hotel room itself was somewhat basic but plenty adequate and clean. It's a good tradeoff for the beautiful garden grounds and multiple spaces to sit and meet or enjoy the day. The staff was very pleasant and helpful. The breakfast was very good. One small point that can be remedied - ordering food at night poolside was a mixed bag. One night is was good and another night very slow with inaccurate food orders received. All in all, I would stay again without hesitation.
2023년 12월에 3박 숙박함
답변 제공: Fairview Hotel Management. 님, 2023년 12월 15일
Dear JohnThank you for staying with us and for the compliments received. Your feedback on our service at the pwani pool restaurant was well received and has been discussed with our food and beverage Manager. We look forward to be of service once again in the near future.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxing and refreshing stay. Grounds and hotel were beautiful and an oasis in the midst of Nairobi
2023년 11월에 2박 숙박함
답변 제공: FHL 님, 2023년 12월 5일
Dear John Thank you for rating us so high. We are glad you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards Fairview Management.

10/10 - 훌륭해요

Granville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: FHL 님, 2023년 11월 17일
Dear GranvilleThank you for rating us so high. We are glad you enjoyed your stay with us and look forward to welcoming you back you back soon.Kind regardsFairview Management.

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gardens were beautiful and the food was delicious. The staff was extremely helpful. The Fairview is a wonderful alternative to the institutional like chain hotels.
2023년 10월에 4박 숙박함
답변 제공: FHL 님, 2023년 10월 22일
Dear ElaineThank you for staying with us and for the compliments received. We look forward to be of service once again in the near future.

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Beautiful grounds, gardens, sitting areas and restaurants. Historic property. Room was very basic, old and with no charging ports.
2023년 10월에 1박 숙박함
답변 제공: FHL 님, 2023년 10월 22일
Dear DanielThank you for staying with us and for the compliments received. Your comment on our rooms was well received and has been discussed by the management. We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Louis

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Lovely place and setting. Great staff. Can get a bit noisey if you have a room just up the stairs from reception
2023년 9월에 1박 숙박함
답변 제공: Fairview Hotel 님, 2023년 9월 25일
Dear LouisThank you so much for your positive review. We have added notes to your profile and shall allocate a room away from reception on your next visit.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We've been staying at the Fairview for 25 years. Even with new owners, the facilities continue to be excellent. The staff is mostly new. We knew the old staff, and, of course, you appreciate people you know and like. Two considerations for management: 1. The Fairview is becoming less a warm and personal place to stay and more a commercial, corporate facility. That's a minus. It's the difference between, "Good morning, Mr. Schmidt, how was your sleep." and "What can I do for your sir?" 2. The prices are becoming much too high. Even the breakfast, always included in the room rate, is now an additional $25. That's outrageous, the meal just isn't that good. Climbing rates for rooms and meals might be reasons we look elsewhere when we visit Nairobi. Pity, we've enjoyed the Fairview for more than two decades.
2023년 9월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 9월 25일
Dear GaryThank you for sharing your review following your recent stay at the Fairview Hotel.Your feedback on the prices and staffing is well received.We look forward to welcome you back to the Fairview Hotel soon.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Fairview Hotel 님, 2023년 9월 25일
Dear JillThank you for staying with us and for rating us highly.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Louis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Fairview Hotel 님, 2023년 9월 25일
Dear LouisThank you for staying with us and for rating us highly.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel and staff
2023년 8월에 1박 숙박함
답변 제공: FHL 님, 2023년 8월 28일
Dear JacquelineThank you for staying with us and for the compliments received.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Cyril

2023년 8월에 1박 숙박함
답변 제공: Fairview Hotel 님, 2023년 8월 14일
Dear CyrilThank you for staying with us and for the compliments received.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Kendall D

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Garden
2023년 7월에 3박 숙박함
답변 제공: FHL 님, 2023년 8월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Rachele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel in Nairobi
Lovely property with beautiful grounds and a great pool (although I didn’t get to swim; it was too cool the day I was there). Friendly, helpful staff. Great breakfast buffet with many choices. Room was clean but not as attractive as the rest of the hotel. Tight security. Like many other hotels in Nairobi, the hotel is gated and watched by armed guards. Luggage is screened as you enter the property.
2023년 7월에 1박 숙박함
답변 제공: FHL 님, 2023년 7월 20일
Dear RacheleThank you for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Soilla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The environment is so serene, staff are friendly, rooms are spacious and very clean. We loved our stay there very much. Would highly recommend.
2023년 7월에 3박 숙박함
답변 제공: Fairview Hotel 님, 2023년 7월 15일
Dear SoillaThank you for recently staying with us and for the positive review.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Rikke Egelund

2023년 7월에 1박 숙박함
답변 제공: FHL 님, 2023년 8월 3일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

M.

2023년 6월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 6월 21일
Dear MThank you for staying with us and for rating us so highly.We look forward to welcome you back to the Fairview Hotel once again in the near future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place to be in Nairobi
A lovely heritage hotel in a quiet section of town. Great vibe, excellent service, extensive breakfast buffet, large swimming pool,....
2023년 6월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 6월 13일
Dear DavidThank you for staying with us and for the compliments received.We are glad that you enjoyed your stay at the Fairview Hotel. We look forward to welcome you back soon.

10/10 - 훌륭해요

Shamshil 님, Charlottetown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, centrally located. Staff are very helpful and courteous. Food selection is great, and they have a few restaurants within the property. The pool and also the garden area is quite nice to relax and have a meal or a drink. I’d certainly go back.
2023년 6월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 6월 9일
Dear ShamshilThank you for staying with us and for the positive feedback.We are glad that you enjoyed your stay and look forward to welcome you back.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely hotel. A comfortable oasis.
2023년 6월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 6월 9일
Dear DavidThank you for staying with us and for the positive review.We look forward to welcome you back soon.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel, the staff and the food were amazing. My wife and I were attending a wedding and this was the first time in Kenya. This hotel became our home away from home. They made us feel very welcome and appreciated. The food and service was fabulous. I only wish they could transport this hotel to the US. We highly recommend this hotel. You will not regret the stay.
2023년 5월에 7박 숙박함
답변 제공: FHL 님, 2023년 6월 7일
Dear Richard,Thanks for staying with us. We appreciate your feedback and look forward to welcoming back soon.

10/10 - 훌륭해요

PATRICIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fairview's gardens are a welcome retreat, calming, picturesque. Overall the staff were attentive and aimed to please. The restaurant staff (pool-side) were great in their recommendations. Points of improvement: More attention to be paid at checkin to status of guests. I booked Fairview especially because of the VIP (Expedia) status it afforded me. At checkin, they checked only for IHG staus, and I was booked into a small room on the backside of the hotel, overlooking a rooftop. When I notified the front desk, they immediately sought to rectify the problem, and I was upgraded to the poolside room. Also, using the rather efficient room service ordering (via whatsapp) I ordered a light meal (soup, naan, water). It was after 2100. After an hour of waiting, I checked and was told that the staff had "left, and had forgotten." While the staff member with whom I spoke offered to rectify the oversight, it was too late for me. Upon checkout, the managerial staff apologized profusely and offered to comepnsate at a future stay. I would stay at Fairview again. The location was perfect; I felt safe; the menu variety was great; the room was clean and quiet.
2023년 3월에 3박 숙박함
답변 제공: Linda Achieng - Fairview Hotel 님, 2023년 4월 7일
Dear PatriciaThank you for choosing the Fairview Hotel and for taking the time to provide feedback about your experience at the Fairview.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.We look forward to be of service once again in the near future.

10/10 - 훌륭해요

Guido

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charming
2023년 3월에 8박 숙박함
답변 제공: Linda 님, 2023년 3월 27일
Dear GuidoThank you so much for your positive feedback.We look forward to welcome you back soon.

6/10 - 괜찮아요

layo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice relaxed setting around the hotel and areas.Complete shut of noises from a busy Nairobi surrounding the hotel.
2023년 3월에 3박 숙박함
답변 제공: Linda 님, 2023년 3월 13일
Dear LayoThank you for staying with us and for positive feedback.We look forward to welcome you back soon.

10/10 - 훌륭해요

Meghan

2023년 3월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 3월 12일
Dear MeghanThank you so much for staying with us and for the positive feedback.We look forward to welcome you back soon.

6/10 - 괜찮아요

Karin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Different areas for relaxing. Excellent and friendly staff.
2023년 3월에 1박 숙박함
답변 제공: FHL 님, 2023년 3월 7일
Dear Karin,Thank you so much for your positive feedback.It is always a pleasure accommodating you at the Fairview. We look foward to welcoming you back soon.

10/10 - 훌륭해요

otieno 님, Long Beach

2023년 2월에 2박 숙박함
답변 제공: FHL 님, 2023년 3월 15일
Dear OtienoThank you so much for your positive feedback. It is always a pleasure accommodating you at the Fairview. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Lisbet

2023년 2월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2023년 2월 20일
Dear LisbetThank you so much for your positive review.We are glad that you enjoyed your stay at the Fairview Hotel. We look forward to welcome you back.RegardsLinda AchiengFairview Hotel

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful gardens! Such an oasis in Nairobi.
2023년 1월에 8박 숙박함
답변 제공: FHL 님, 2023년 2월 9일
Dear williamThank you for staying with us and for the compliments received. We look forward to welcoming you back soon. Kind regards Management

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attentive and friendly staff with great surroundings
답변 제공: FHL 님, 2023년 1월 15일
Dear AlexanderThank you so much for your positive feedback. It is always a pleasure accommodating you at the Fairview. Please enjoy the rest of the stay.

10/10 - 훌륭해요

Mirza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2022년 12월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2022년 12월 22일
Dear MirzaThank you for your positive feedback. We look forward to welcome you back soon.

10/10 - 훌륭해요

Lajos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Fairview Hotel 님, 2022년 11월 25일
Dear Mr. LajosThank you so much for your feedback.We look forward to welcome you back soon.

8/10 - 좋아요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I love teh Fairviw adn have nothing but good to say but there are a few things that could do with refreshing - bed and pillows, hair dryer
2022년 11월에 1박 숙박함
답변 제공: FHL 님, 2022년 11월 17일
Dear Mr. Colleen. Thank you for staying with us and for the compliment. Your observation on our room amenities is well received. We look forward to welcome you back soon. Kind regards Management.

10/10 - 훌륭해요

Dale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The friendliness and responsiveness of the staff was terrific. And the grounds are absolutely stunning.
2022년 10월에 2박 숙박함
답변 제공: Linda 님, 2022년 10월 31일
Dear DaleThank you so much for your positive feedback.It was a pleasure accommodating you at the Fairview. We look forward to welcome you back soon!

8/10 - 좋아요

Sanum

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property and a comfortable stay. Restaurant options were a bit limiting if staying for a longer period of time.
2022년 10월에 5박 숙박함
답변 제공: Linda 님, 2022년 10월 22일
Dear SanumThank you for your review. We are glad that you enjoyed your stay with us.Your feedback on our Restaurant options is noted. We are currently in the process of reviewing our restaurant offering to cater for our guests' diverse requirements.

10/10 - 훌륭해요

Christina

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Harriet

2022년 9월에 4박 숙박함

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hotel
Très bel hotel avec un joli jardin et espace petit déjeuner/diner agréable. Le service et l'accueil est super.
2022년 7월에 2박 숙박함
답변 제공: Fairview Hotel 님, 2022년 8월 22일
Dear AliceThanks you so much for your positive review. We are glad that you enjoyed your stay.We look forward to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant stay, really beautiful hotel and all staff are so helpful and friendly.
2022년 8월에 3박 숙박함
답변 제공: Fairview Hotel 님, 2022년 8월 22일
Dear GuestThank you so much for your positive review. We are glad that you enjoyed your stay.We look forward to welcome you back soon.

10/10 - 훌륭해요

May

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis
The grounds are spectacular. Very serene. The staff is very welcoming. An oasis in the heart of Nairobi. Would definitely return
2022년 8월에 3박 숙박함
답변 제공: FHL 님, 2022년 11월 28일
Thank you very much. We look forward to welcome you back soon.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel. Staff are wonderful.
2022년 7월에 4박 숙박함
답변 제공: Fairview Hotel 님, 2022년 8월 18일
Thank you very much. We look forward to welcome you back soon.

10/10 - 훌륭해요

Kadee-Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing!
2022년 5월에 1박 숙박함
답변 제공: FHL 님, 2022년 6월 22일
Dear Kadee-Ann Thank you for staying with us and for the compliments received. We are glad you enjoyed your stay and look forward to welcome you back soon. Kind regards Management

10/10 - 훌륭해요

Glen

출장 여행
좋아요: 청결 상태
As expected great service with helpful staff
2022년 5월에 2박 숙박함
답변 제공: FHL 님, 2022년 6월 22일
Dear Glen Thank you for staying with us and for the compliments received. We are glad you enjoyed your stay and look forward to welcome you back soon. Kind regards Management