Friendly staff and a nice facility, unfortunately due to lack of well-coordinated management and the facility is not completely ready for the price they charge per room (the price per room is exaggerated), The air conditioning have issues, the lights in the bathroom have motion detector cells and turn off the lights too quickly(let you in the dark in the middle of a shower) also the room that we get in the 14 floor was with no minibar , wine , candies etc. upon arrival( after several hours of complaint the minibar arrive). We never ask for compensation but never were offered. Definitely not a five-star hotel.