로비

데이즈 인 & 스위트 바이 윈덤 머프리즈버러 여행 후기

2 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 496개" "
평점 8 - 좋아요. 1001개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 107개" "
평점 4 - 별로예요. 1001개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 36개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

David 님, Memphis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean and available for immediate check in. The hotel was surrounded by plenty of restaurants and shopping locations.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Lon

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated ! No hot water, our first night there! Until multiple people insist it be worked on before morning. Broken desk in room, could not work at it. Looked like black mold in bathroom. Whole hotel smelled! limited breakfast, and coffee ran out at 7 in the morning, not sure if they ever refilled. Security door lock did not work, in more than 1 room. Pool was out of order the complete weekend. I will never book another Days Inn. Very unkept hotel.
2024년 4월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
We are truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and I assure you that we take it seriously. We will personally ensure that each of these issues is addressed promptly with our team. We strive to provide a comfortable and pleasant stay for all our guests, and it's clear we fell short during your visit. Please accept our sincerest apologies, and we appreciate you bringing these concerns to our attention. If there's anything we can do to make amends or assist you further, please don't hesitate to let us know.

4/10 - 별로예요

Tricicia 님, San Diego

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room the door didn’t lock, second room smelled awful because they hadn’t cleaned the refrigerator and lastly there was no hot water the first night.
2024년 4월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
We are terribly sorry to hear about the multiple issues you encountered during your stay. This is certainly not the experience we aim to provide for our guests. Please accept our sincerest apologies for the inconvenience caused by the door lock, the unpleasant odor in the room, and the lack of hot water. Your feedback is invaluable, and we will address these issues immediately with our team to prevent recurrence.

8/10 - 좋아요

Brett

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good stay for the night
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
Thank you for sharing your experience with us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Freddie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TV Cable was turned off and some mold in shower
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
We are truly sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience caused by the TV cable being turned off and for the presence of mold in the shower. Your feedback is important to us, and we will address these issues promptly to ensure they are resolved for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved experience.

4/10 - 별로예요

Daniel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hot water didn’t work in the evening, which is fine but there wasn’t a big urgency to fix it. Everything was sticky in the room and the pullout bed had dry poop on it. Breakfast was mediocre.
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
We are truly sorry to hear about the multiple issues you encountered during your stay. We apologize for the inconvenience caused by the lack of hot water and the cleanliness issues in your room. This is unacceptable, and we will address these matters with our team immediately to prevent recurrence. Regarding breakfast, we appreciate your feedback and will use it to make improvements. We value your feedback and hope to have the opportunity to welcome you back for a much improved experience.

8/10 - 좋아요

Jennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to leave your feedback. We appreciate your rating and are glad to hear that your experience was mostly positive. We hope to welcome you back again soon for an even better stay.

10/10 - 훌륭해요

John 님, Appleton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought room was fine, but breakfast wasn’t great.
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
Thank you for sharing your feedback with us. We're glad to hear that you found your room satisfactory. However, we apologize for any disappointment you experienced with our breakfast offerings. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our breakfast options for future guests. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to leave your feedback. We appreciate your rating and are glad to hear that your experience was mostly positive. We hope to welcome you back again soon for an even better stay.

8/10 - 좋아요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast was very lackluster. My coffee had grounds in it, and there were very few choices, and no water. Other than the breakfast, it was a great stay!
2024년 4월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 10일
Dear Connie,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that overall, you had a great experience with us.However, we're disappointed to learn that your breakfast experience did not meet your expectations. Please accept our sincerest apologies for the issues you encountered with the coffee and the limited choices available. Warm regards,Days Inn & Suites

8/10 - 좋아요

Justin

가족 여행
좋아요: 편의 시설/서비스
The room was very clean and comfortable. The breakfast had limited choices, but overall a good stay.
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 10일
Dear Justin,Thank you for taking the time to share your feedback following your recent stay with us. We're glad to hear that you found our accommodations to be clean and comfortable.Your comments regarding the breakfast options are duly noted. We are always looking for ways to improve our offerings, and your feedback helps us in that.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Days Inn & Suites

4/10 - 별로예요

Todd

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Mold all over the bathroom ceiling.
2024년 4월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 9일
Dear Todd,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay regarding the condition of the bathroom ceiling.Please rest assured that we take matters of cleanliness and maintenance very seriously. We have immediately addressed the issue you reported and taken steps to ensure that our standards are met and exceeded moving forward.If there is anything else we can do to make amends for the inconvenience you faced, please do not hesitate to contact us directly. We truly hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Phil

아이를 동반한 가족 여행, 가족 여행
Great stay. Slept well.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 4월 10일
Dear Phil,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great stay and slept well during your time with us.Your satisfaction is very important to us, and we're glad to know that we met your expectations. We look forward to welcoming you back for another fantastic stay in the future.Warms regards,Days Inn & Suites

6/10 - 괜찮아요

NaShonika

출장 여행, 가족 여행
Pillows felt like a brick
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear NaShonika,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations and that you found the pillows uncomfortable.We appreciate your honest review, as it allows us to identify areas for improvement and enhance our overall guest experience. If your travels bring you back to the area, we hope you will give us another opportunity to provide you with a more enjoyable stay.Warm regards,Management - Days Inn & Suites

8/10 - 좋아요

Graham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Quiet & comfortable.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Graham,Thank you for taking the time to leave us a review. We're pleased to hear that you found our hotel to be nice, quiet, and comfortable during your recent stay.Ensuring our guests' comfort and providing a peaceful environment are top priorities for us, so we're delighted that we could meet your expectations in this regard.If there's anything specific you feel we could improve upon to earn that fifth star from you next time, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Management - Days Inn & Suites

6/10 - 괜찮아요

Cassandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were a nice size and the common areas and rooms were clean. The breakfast was lacking, barely anything to choose from, not one piece of fruit, no fresh food. And the hot water was not working in our shower.
2024년 3월에 3박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Cassandra,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and our common areas clean during your recent stay.Your feedback is invaluable, and we will address these issues with our team to ensure they are promptly rectified. We appreciate your patience and understanding and hope that you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Diane

좋아요: 직원 및 서비스
2024년 3월에 5박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Diane,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Road noise from the nearby freeway was more than expected. Breakfast was minimal.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Stephen,Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations.We apologize for any inconvenience caused by the road noise from the nearby freeway. While we strive to provide a peaceful environment for our guests, we understand that external factors such as traffic noise can sometimes impact the overall experience. Your feedback will be taken into consideration as we continue to evaluate ways to mitigate this issue for our guests.We truly value your input as it helps us to identify areas for improvement. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,Management - Days Inn & Suites

8/10 - 좋아요

Jeesun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not too expensive and nice and clean.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Jeesun,Thank you for taking the time to leave us a review. We're glad to hear that you found our hotel to be reasonably priced and clean during your recent stay.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Tracy,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Maryanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very spacious and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Maryanna,Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience during your recent stay with us.We're delighted that you found your room to be spacious and comfortable. Ensuring our guests' comfort is our top priority, and it's always rewarding to receive such positive feedback.We truly appreciate your kind words and recommendation. If your travels bring you back to the area, we would be honored to welcome you back for another fantastic stay.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was easy to find, in a safe area and very clean.
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Mary,Thank you for taking the time to leave us such a glowing review! We're delighted to hear that you had a wonderful experience during your stay with us.Ensuring our guests' safety and comfort is our top priority, and we're thrilled that you found our property easy to locate, situated in a safe area, and impeccably clean. Your satisfaction is what motivates us to maintain the highest standards of service and cleanliness.We truly appreciate your kind words and recommendation. If your travels bring you back to the area, we would be honored to welcome you back for another fantastic stay.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear John,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 편의 시설/서비스
Everything was great!
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Ashley,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

4/10 - 별로예요

david

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air freshener used in hallways and rooms was over powering. Linens were slightly stained ; room didn’t seem very clean. Very limited breakfast.. coffee and bagels only items available for breakfast during our stay.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear David,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay.Your comments regarding the overpowering air freshener, stained linens, and cleanliness of the room are concerning, and we take them very seriously. Please be assured that we will investigate these issues thoroughly with our housekeeping and maintenance teams to ensure that such incidents do not occur in the future.We appreciate your honest review as it helps us to identify areas for improvement. If your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with a more enjoyable stay.Warm regards,

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the night we stayed
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Amanda,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs. If there's anything specific that stood out to you or any suggestions you have for us to further improve our services, we'd love to hear them.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Marcia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big room. Everything clean. Nice staff.
2024년 3월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 15일
Dear Marcia,Thank you for taking the time to share your experience with us. We truly appreciate your kind words and are delighted to hear that you had a pleasant stay with us.We take great pride in providing spacious rooms, maintaining cleanliness throughout our property, and offering excellent service from our staff.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 3일
Dear Jamie,Thank you for taking the time to share your positive experience with a 5 out of 5 review! We're delighted to learn that you had a great stay with us. Your feedback is invaluable, and it motivates us to continue providing excellent service.We appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Best regards,Management - Days Inn & Suites

8/10 - 좋아요

Holly 님, Johnson City

2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 3일
Dear Holly,Thank you for taking the time to share your positive experience with a 5 out of 5 review! We're delighted to learn that you had a great stay with us. Your feedback is invaluable, and it motivates us to continue providing excellent service.We appreciate your support and look forward to welcoming you back for another wonderful stay in the future.Best regards,Management - Days Inn & Suites

4/10 - 별로예요

sherri

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The smell was overpowering the free breakfast was minimal no hot food front desk guys lazy and rude
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 28일
Dear Sherri,Thank you for sharing your feedback with us. We sincerely apologize for the shortcomings you experienced during your recent stay, and we appreciate your honest review.We are deeply sorry to hear about the overpowering smell, minimal free breakfast, and the less-than-ideal behavior of our front desk staff. This is certainly not the experience we aim to provide our guests, and we take your comments seriously.We truly value your feedback as it helps us identify areas for improvement. If you are open to it, we would love the opportunity to make it right. Please feel free to contact our management team directly to discuss your concerns further.Once again, we apologize for falling short of your expectations, and we hope you consider giving us another chance to provide you with the stay you deserve.Warm regards,Management - Days Inn & Suites

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok for the price with the exception of the television. Worked only for a few stations (not any network station). The hotel front desk person tried his hardest to deal with the problem, but he was working alone and trying to check guests in and solve the TV problems at the same time.
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 28일
Dear Susan,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest review and are grateful for the opportunity to address your concerns.We apologize for the inconvenience you faced with the television during your stay. It's unfortunate that you encountered issues with the channels, and we appreciate your understanding as our front desk person worked diligently to resolve the problem despite the challenges of handling multiple tasks.Thank you for choosing our hotel, and we look forward to the possibility of hosting you again.Warm regards,Management - Days Inn & Suites

4/10 - 별로예요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fine. Good price!
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 27일
Dear Susan,Thank you for taking the time to share your feedback!! We're glad to hear that you found our pricing to be favorable. If there are any specific aspects of your experience that stood out or if there's anything we can improve upon to make it a 5-star experience for you in the future, please let us know. Your input is valuable, and we appreciate your business.Safe travels!Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 27일
Dear Danny,Thank you for choosing our hotel and for taking the time to leave a 5-star review! We're thrilled to hear that your experience with the room was exceptional. If there are any specific features or services that stood out to you or any suggestions you may have for improvement, we'd love to hear them. Your feedback is essential to us, and we look forward to serving you again in the future.Safe travels!Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well-kept.
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 20일
Dear Samuel,Thank you for taking the time to share your positive feedback! We are thrilled to hear that you found our hotel clean and well-kept during your stay.Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your acknowledgment of our efforts. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to enhance your experience further in the future, please feel free to let us know.We hope to have the pleasure of welcoming you back for another stay whenever your travels bring you our way.Best regards,Management - Days Inn & Suites

4/10 - 별로예요

Tammy

단체 여행
별로예요: 편의 시설/서비스
We arrived at 9pm and not a soul in sight. Lobby was partially dark. I rang the bell and no one came. Rang it again ten minutes later and no one came. I finally texted the Expedia concierge and about a minute later a young man in casual attire popped out from a room, I think. He went behind the desk and waited for me. Very friendly, but I wasn’t sure at first he worked there. I was asked to have my credit card on file in case I left any damage to the room. Made me a little nervous because I’d never had another hotel do this. The breakfast buffet was not the standard you get most places. No eggs. Nothing made hot. Just a few cold items. The pool was out of service. Weird hard pillows. I could feel the mattress springs in my back. Rough towels. The room was clean, but getting run down. A strong spicy smell, like cheap cologne, in areas was giving me a headache. The room was clean and orderly and the front desk person was friendly, however I got the impression he was the only person working there.
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 13일
Dear Tammy,Thank you for sharing your detailed feedback about your recent stay with us. We sincerely apologize for the challenges you encountered during your visit, and we appreciate you bringing them to our attention.We are truly sorry for the delayed response at check-in and any inconvenience it caused. Rest assured, we will address this matter with our team to ensure prompt and attentive service for all guests. Your experience is not reflective of our usual standards, and we apologize for any confusion caused by the credit card request.The issues with the breakfast buffet, pool, pillows, mattress, towels, and the condition of the room are all matters we take seriously. We will investigate these concerns thoroughly and take corrective measures to enhance the overall guest experience.Your feedback is invaluable, and we thank you for your honesty. We would love the opportunity to make things right and regain your trust. If you have any additional details or if there's anything specific you would like to discuss, please feel free to reach out directly.Once again, we apologize for the shortcomings during your stay, and we hope to have the chance to provide you with a more positive experience in the future.Best regards,Management - Days Inn & Suites

8/10 - 좋아요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access from the highway
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 13일
Dear Ruth,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location with easy access from the highway convenient during your stay.Providing a convenient and accessible location for our guests is a priority, and we're delighted to know that our proximity to the highway met your expectations. If there are any other aspects of your stay that stood out to you or if you have any suggestions for improvement, please feel free to share.We appreciate your positive review and hope to have the opportunity to welcome you back for another enjoyable stay. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.Thank you for choosing our hotel, and we look forward to hosting you again!Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Patrick W

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 13일
Dear Patrick W,Thank you for taking the time to leave such a positive review! We are delighted to hear that you had a great experience during your stay. Providing an excellent and memorable stay for our guests is our top priority, and we're thrilled that we succeeded in making your time with us enjoyable.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.Thank you for choosing our hotel, and we look forward to hosting you again!Best regards,Management - Days Inn & Suites

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was fine for the price and my purpose: I was there for my daughter’s soccer tournament and it was close to the fields. However, I prefer a location that has sidewalks to walk to the nearby shops. Here you felt like you were walking in an industrial park.
2023년 12월에 3박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 13일
Dear Amy,Thank you for sharing your feedback following your recent stay with us. We appreciate you taking the time to provide valuable insights into your experience.We're glad to hear that our hotel met your needs in terms of proximity to the soccer fields and overall value. However, we genuinely apologize for any inconvenience caused by the lack of sidewalks in the surrounding area, making it less convenient to access nearby shops.Your feedback is important to us, and we will certainly take your comments into consideration as we continually work to enhance our guest experience. We understand the importance of having amenities and features that cater to various preferences.If your travels bring you back to the area, we would love the opportunity to host you again and provide an even more enjoyable stay. Please feel free to reach out if you have any further comments or suggestions.Thank you once again for choosing our hotel, and we hope to have the chance to welcome you back in the future.Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 13일
Dear James,Thank you so much for taking the time to share your wonderful 5 out of 5 rating! We are delighted to hear that you had a fantastic experience during your stay with us.Your positive feedback means a lot to us, and it serves as a great motivation for our team to continue providing excellent service. We strive to create memorable experiences for all our guests, and we are thrilled to know that we met your expectations.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to let us know. We value your input and always aim to enhance our guests' overall satisfaction.We hope to have the pleasure of welcoming you back in the future. Safe travels!Warm regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Sreedevi

2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 3월 29일
Dear Sreedevi,Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience during your recent stay with us.Your satisfaction is our top priority, and we're delighted that you found our hotel suitable for your needs.We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Management - Days Inn & Suites

8/10 - 좋아요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast area was poorly stocked. Breakfast food was bad. Hotel location was great.
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 2월 5일
Dear Michele,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your honest review and are pleased to hear that you found our hotel's location to be great.We apologize for any inconvenience you experienced with the breakfast area and the quality of the breakfast food. Your input is invaluable to us as we strive to provide the best possible experience for our guests. If you have any additional details or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank you again for your feedback.Best regards,

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Real nice place
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 25일
Dear John,Thank you so much for your fantastic 5-star review! We are delighted to hear that you found our place to be a real nice experience. Our team works hard to provide a memorable stay, and it's rewarding to know that we met your expectations.If you ever have the opportunity to visit us again, we look forward to hosting you. Should you have any specific feedback or suggestions, please don't hesitate to share them. Your input is invaluable as we strive to continually enhance the guest experience.Safe travels, and we hope to see you again soon!Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Gina 님, Minnetonka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 25일
Dear Gina,Thank you for sharing your delightful 5-star experience with us! We're thrilled to hear that you had a positive stay. If there's anything specific that made your visit special or any suggestions you'd like to offer, please feel free to let us know.Your feedback is invaluable to us, and we look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even more enjoyable, don't hesitate to reach out.Safe travels, and we can't wait to welcome you back!Best regards,Management - Days Inn & Suites

4/10 - 별로예요

Jamie

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell of a sweet smelling cleaner (I think?) in the lobby and hallways was over powering. The ceiling in the bathroom (moldy/rusty) was unsettling to the point where we didn’t feel comfortable taking a shower. The couch had lots of stains and didn’t look like sanitary seating. The missing pieces of the red accent wall made it look a little 3rd world. The strong smell of tobacco smoke walking outside was very strong a couple times. We left before the staying our 2nd night (even though we already paid) as it just wasn’t a very pleasant experience for us.
2024년 1월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 25일
Dear Jamie,Thank you for sharing your feedback about your recent stay. We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any discomfort you may have encountered.We take your concerns seriously, and we will immediately address the issues you've raised regarding the cleanliness and maintenance of our facilities. Your feedback is crucial to our ongoing efforts to improve, and we assure you that steps will be taken to rectify these issues.We understand the importance of a comfortable and pleasant stay, and we regret that we fell short in this regard. If there's anything specific you would like us to know or if you have further details to share, please feel free to contact us directly.We appreciate your candor and hope to have the opportunity to welcome you back for a much-improved experience in the future.Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty Room
The room was dirty. There was gum stuck to the headboard, trash under the couch, and the bathroom ceiling was covered in mold. The check in process took a long time. The parking lot was covered with ice and there was no attempt to clear it.
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 25일
Dear Guest,We appreciate you taking the time to share your concerns about your recent stay. We are genuinely sorry to hear about the cleanliness issues you encountered, and we extend our sincere apologies for the inconvenience caused.It's disheartening to learn about the conditions you described, and we want to assure you that this is not reflective of our usual standards. Immediate action will be taken to address the cleaning and maintenance issues you highlighted to prevent such incidents in the future.We also apologize for any delays during the check-in process and for the inconvenience caused by the icy parking lot. Your feedback is crucial, and we will use it to improve our services.If there's anything specific you would like us to address or if you have additional details to share, please feel free to reach out to us directly. We value your input and hope to have the opportunity to regain your trust in the future.Best regards,

8/10 - 좋아요

Joe

좋아요: 직원 및 서비스, 객실의 편안함
The bathroom tub and ceiling needed attention
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 16일
Dear Joe,Thank you for taking the time to share your feedback!! We're pleased to hear that overall, you had a positive stay.We sincerely apologize for the issues you encountered with the bathroom tub and ceiling. Your comments are important to us, and our maintenance team will address these concerns promptly.If you have any further details or if there's anything else we can do to improve, please feel free to let us know. We appreciate your input and look forward to the opportunity to welcome you back for an enhanced experience in the future.Best regards,Management - Days Inn & Suites

6/10 - 괜찮아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 16일
Dear Daniel,Thank you for your feedback with us!! We appreciate your input and would love to know more about your experience to better address any concerns. If you have specific details or suggestions, feel free to share. We value your stay and hope to welcome you back for an improved experience.Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 편의 시설/서비스
Clean very big room
2024년 1월에 2박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 16일
Dear Natalie,Thank you for your feedback With US!!. We appreciate your input regarding the clean and big rooms and would love to know more about your experience to better address any concerns. If you have specific details or suggestions, feel free to share. We value your stay and hope to welcome you back for an improved experience.Best regards,Management - Days Inn & Suites

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 16일
Dear James,Thank you for your feedback With US!!. We appreciate your input and would love to know more about your experience to better address any concerns. If you have specific details or suggestions, feel free to share. We value your stay and hope to welcome you back for an improved experience.Best regards,Management - Days Inn & Suites

4/10 - 별로예요

Theresa

2024년 1월에 1박 숙박함
답변 제공: Management - Days Inn & Suites 님, 2024년 1월 16일
Dear Theressa,Thank you for your feedback With US!!. We appreciate your input and would love to know more about your experience to better address any concerns. If you have specific details or suggestions, feel free to share. We value your stay and hope to welcome you back for an improved experience.Best regards,Management - Days Inn & Suites