외관

마이크로텔 인 앤드 스위트 바이 윈덤 펄 리버/슬리델 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 422개" "
평점 8 - 좋아요. 1004개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 124개" "
평점 4 - 별로예요. 1004개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 95개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Dong Kun

2020년 3월에 2박 숙박함
답변 제공: Amy M. 님, 2020년 5월 1일
Thank you for taking the time to review our property! I'm very happy to see you enjoyed your stay and we can't wait to have you back again soon.

10/10 - 훌륭해요

Natalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

4/10 - 별로예요

Taylor

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Sherry

Night desk clerk was so congenial and helpful. She was so professional and took care of us so well.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Isabel

아이를 동반한 가족 여행
My first time booking a room in this hotel and I was very impressed and pleased with how well they handled and treated my stay ..,
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 22일
Thank you for your kind words. I am so glad to hear that you enjoyed your stay and I will share your compliments with the staff. We hope to see you on future travels!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 5월 22일
Thank you!

10/10 - 훌륭해요

Dewayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful at this hotel
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Thank you! I will share your compliments with our staff.

10/10 - 훌륭해요

Jermart

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 5월에 2박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 5월 10일
Thank you for such great feedback! We are happy to see you enjoyed your stay with us.

10/10 - 훌륭해요

Paige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nikki at the front desk was welcoming and helpful!
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Wow, such a great review. I am glad you enjoyed your stay and will share your compliment with Ms Nikki!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice service
2024년 5월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 5월 10일
Thank you! We are so glad we could be here for your travel needs and that you enjoyed your stay.

10/10 - 훌륭해요

Mariah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was kind. Quiet property.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Thank you for sharing your feedback with us. We are so glad you enjoyed your stay and will share your compliments with the staff.

10/10 - 훌륭해요

David 님, Woodbury

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely fantastic!
2024년 4월에 4박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 4월 24일
Wow! What a great compliment to our staff! We are so glad that we made a great impression and that you had a good stay with us. We hope to see you on future travels!

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is they have thin walls. Very friendly staff. The walk in shower with shower bench was perfect for a wheelchair user who can not stand/walk.
2024년 3월에 4박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 29일
Thank you for sharing your feedback with us. We are glad to hear that our staff made such a great impression and how well the shower worked for you. We hope that we get see you again on future travels.

6/10 - 괜찮아요

Alicia

출장 여행
Rooms are very small
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Thank you for taking the time to share your feedback with us. We are sorry that we did not meet expectations and will continue to work hard to improve wherever possible to ensure our guests satisfaction.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. Safe neighborhood.
2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 23일
Thank you for taking the time to share your feedback with us. We are so glad we could offer an outstanding stay for you and hope that we get the opportunity to do so again in the future. We wish you safe travels.

10/10 - 훌륭해요

Ivan

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff very friendly and welcoming
2024년 3월에 1박 숙박함
답변 제공: Microtel Pearl River 님, 2024년 3월 13일
Thank you! We are glad we were able to make such a great impression and take care of your during your travels. We hope to get the opportunity to serve you again!

10/10 - 훌륭해요

Albaro

2024년 3월에 1박 숙박함
답변 제공: Microtel Inn & Suites 님, 2024년 3월 30일
Thank you! We are happy to see you enjoyed your stay and hope to see you again!

6/10 - 괜찮아요

Maegan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
A night away to relax and unwind
Cons:The lobby smelled of cigarette smoke, the elevator jumped a few times while we were on it so we started taking the stairs. No pool. Our room- the bathroom was not very clean- the floor needed to be swept and the toilet needed to be cleaned. Pros:the staff members were nice, breakfast was good, we were able to check in early.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Thank you for taking the time to share your feedback with us. We are sorry to hear of the issues you experienced during your stay and will be sure to address those right away. We are also pleased to hear that our staff made such a great impression and will be sure to share your compliments with them.

10/10 - 훌륭해요

Allen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 2월에 2박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 3월 1일
Thank you for your kind words! We are glad we made such a great impression and hope to see you again.

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mardi Gras Stay
Stayed in a room close to the desk. The team was attentive, I could see my car in the parking lot right out of the window, the breakfast lady was awesome and super helpful, and I was able to visit the gas station out of the back door within a 1 minute walk. After staying at other places near NOLA I will definitely be back. Easy to jump over the bridge and get to Nola without GPS so super convenient for us. Was it the best nicest place ever? No but it was perfect for what we needed, a roof, a bed, and a hot shower with free breakfast. PERFECT for us.
2024년 2월에 5박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 3월 1일
We are glad that you enjoyed your stay with us for Mardi Gras and that our staff was helpful and made you feel welcome. We will continue to work towards "Perfect" and hope to see you again next year!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites Staff 님, 2024년 2월 19일
Thank you! We are glad to see you enjoyed your stay.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel employees where nice but the room was dirty the cleaners never cleaned hair on bed sheets and pillows ac didn’t work
2024년 2월에 4박 숙박함
답변 제공: Microtel Inn & Suites Staff 님, 2024년 2월 19일
Thank you for sharing your feedback with us. We are glad to hear that our employees made such a great impression but are truly sorry for the issues you experienced with the room cleanliness. We will be sure to review this with our cleaning staff to ensure this does not happen again! Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Kendra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you for taking the time to share your feedback with us. We are sorry to see that we failed to meet expectations and will review with our staff as we are always working to do better!

10/10 - 훌륭해요

Lateshia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicki from the front desk was absolutely awesome and helpful. We had a great check in experience and stay. The beds were also super comfortable.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Thank you so much for your wonderful review! We are so glad you enjoyed your stay with us and will pass your compliments along to our staff, especially Nikki! We hope to see you again!

10/10 - 훌륭해요

Luis Lauro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está muy bien
2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 2월 14일
We are so glad you enjoyed your stay! Thank you for your kind review.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 8일
Thank you! We are glad you enjoyed your stay.

10/10 - 훌륭해요

Sam

2024년 2월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 2월 8일
Thank you!

10/10 - 훌륭해요

Juliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Thank you for such great feedback. We are so happy to see you enjoyed your stay with us. We hope you had safe travels and that we get the opportunity to serve you again on future travels.

2/10 - 너무 별로예요

Jose

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator smelling weed and the rooms has the toilet dirty
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 15일
Dear Jose, Thank you for taking the time to share your feedback with us. We are so very sorry that your stay with us did not meet expectations. We are sorry to hear about the weed smell in the elevator and the dirty toilet in your room. We will continue to work to identify and stop anyone who is smoking in our hotel since this is against our hotel policy and we know it disturbs our other guests. We have reviewed the issue with the dirty toilet with our housekeeping staff to ensure that this does not happen again.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thank you for sharing such a great review. We will share this with our staff who I am sure will be encouraged.

4/10 - 별로예요

Cameron

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback on your recent stay. We are so sorry to see that we did not meet expectations and will review this with our staff to work on improvements.

6/10 - 괜찮아요

Patrick

연인과의 여행
별로예요: 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 8일
Thank you for taking the time to share your feedback with us regarding your stay. We are sorry to see that we did not quite live up to expectations and will review with our staff for improvements.

10/10 - 훌륭해요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 1월 4일
Thank you! We are so glad you enjoyed your stay and hope you have a great 2024.

8/10 - 좋아요

Jose Rosario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very nice and clean. My only problem is that I could easily hear noises from the room next to mine, which kept me from getting a good sleep.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Thank you for your feedback. We are glad to hear we made such a good impression and sorry to hear about the noise issue during your stay. We will share your comments with our management as we are always working to improve whenever possible.

8/10 - 좋아요

Alexus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room & bed are very small. Not to mention slightly creepy
답변 제공: Microtel Inn & Suites Pearl River 님, 2024년 2월 8일
Thank you for sharing your feedback. We are sorry to hear that your experience was not as good as it could have been.

8/10 - 좋아요

Jason

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very nice and my wife upgraded me to a queen size Suite 205. The room was nice, but there was a dead roach on my bathroom floor. Everything else was fine.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Jason, Thank you for sharing your feedback with us. I am glad the staff made such a great impression. I am truly sorry regarding the dead roach and will share with my cleaning staff as a reminder to be vigilant when cleaning! On a positive note, I am also glad to see our regular pest control measures are working!

6/10 - 괜찮아요

Ankit 님, HILLSBOROUGH

연인과의 여행
좋아요: 직원 및 서비스
The room can get some upgrades to appliances like a modern microwave and refrigerator. Nothing wrong with the beds, I just don't like huge mirrors as headboards. It makes it inconvenient to sit write up resting on the headboard.
2023년 11월에 3박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 11월 30일
Thank you for taking the time to share your feedback regarding your recent stay. I am sorry that we were unable to rate a better score but appreciate your comments and will share this with our management as we are always working to do better!

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The quietness
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Thank you for taking the time to share your feedback with us. We are so happy to see you enjoyed your stay and hope we can serve you again on future travels.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short visit
Very good
2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 11월 22일
Thank you. We are glad you enjoyed your stay and hope you have a wonderful holiday season.

10/10 - 훌륭해요

William

2023년 11월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 11월 28일
Thank you! We are glad you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 11월 3일
Thank you for such a great rating! We are so glad that you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Germaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was great. Everyone was so nice.
2023년 10월에 3박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 10월 31일
Thank you! We are so glad you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and provided me with all the necessary information I needed .
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 10월 27일
Thank you for your kind review and we are so happy to hear that our staff made such a great impression. Our staff will be encouraged by your compliments.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Surprisingly clean considering the rural location; beds were comfortable with good pillows!!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Thank you for taking time to share your feedback with us. We are glad that we were able to surprise you in such a nice way. We work hard to keep our property clean and friendly! We hope to see you again.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tks Nikki!
Service was great. Tks Nikki! Breakfast was good. Overall great stay no issues.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Thank you! We are glad you had such a great experience and will share your compliments with our staff, and Nikki! We hope to see you again!

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept property. Room and linens clean. Beds comfortable to sleep in. Staff very friendly and helpful. The breakfast hostess during my stay was outstanding. Will stay there again if needed.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 28일
Thank you for your kind review. We are so glad to hear that we made such a great impression and our staff will be encouraged by your comments. We hope to get the opportunity to serve you again on future travels.

10/10 - 훌륭해요

Carly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 10월 10일
Thank you! We are so glad to see you enjoyed your stay and hope we get the opportunity to serve you again.

4/10 - 별로예요

Meghan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The only positive of this hotel is the service. The gentleman who checked us in last night and the lady working at breakfast this morning took helpful to a whole new level. They were wonderful. The negatives…The window seat in the room and almost all of the towels had stains. The walls were super thin and people were partying most of the night so we didn’t get much sleep. When we tried to call the front desk to ask them to deal with the noise, the room phone didn’t work. My husband had to call from his cell.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 10일
Thank you for taking the time to share your feedback with us. I am glad to hear that our staff made such a great customer service impression but truly sorry for the issues you experienced during your stay. We are reviewing these issues with our cleaning staff and taking care of fixing the telephone. Again, we are so sorry your stay did not live up to expectations and want you to know that your feedback is important to us and we work to ensure all our guests have a great stay with us.

4/10 - 별로예요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Could be better.
Check in was great. Guy at desk was great. We booked a queen bed. Definitely was not a queen. It was probably the size of a full. It was very miserable and the pillows are so full you might as well sleep sitting up. I will not be back for this reason. Still in pain. Lol.
2023년 10월에 1박 숙박함
답변 제공: Microtel Inn & Suites Pearl River 님, 2023년 10월 10일
Thank you for sharing your thoughts and comments with us. We are glad to hear our customer service was good but sorry to hear of your discomfort with the bed and pillows during your stay. We hope that you are feeling better!