New Rochelle, New York hotel rooms at the Hyatt Hotels

"There was only 1 elevator working which can only hold 6 people . They gave away our reservation and then they gave us a room with the toilet dirty and the bed wasn’t really made . They moved us to another room and the plumbing was horrible. The water would sit on the sink , the shower wasn’t great. The tv wasn’t working well either that we have to get someone to fix it in the middle of the night. I will never stay there again"

"I recently stayed at this hotel in New York City and unfortunately, it did not meet my expectations. The room was quite small, which I understand can be common in NYC, but the bathroom was extremely tiny and included an outdated bathtub that made it even less comfortable. The furniture in the room felt old and worn, giving the space an overall dated appearance. Considering the price I paid, I expected a much better level of comfort and quality. In my opinion, the hotel does not offer good value for money. I would not choose to stay here again and would recommend others look for better options in the area."

"Clean room, friendly and courteous staff, central to everything! What a lovely experience. Will stay again. "

"Great stay and beautiful hotel"

"Deafening construction going on in the lobby. Could not hear the staff. WiFi access was confusing. "

"No coffee machine in the room, breakfast is expensive and mediocre and not included in my reservation"

"Great location"

"Small Euro style room, but great for 1 on a business trip, with the city right there for after hours."

"Good"