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포 포인츠 바이 쉐라톤 뉴욕 다운타운 여행 후기

3.5 out of 5
포 포인츠 바이 쉐라톤 뉴욕 다운타운
6 Platt St, New York, NY

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1543개 이용 후기 중 695개" "
평점 8 - 좋아요. 1543개 이용 후기 중 430개" "
평점 6 - 괜찮아요. 1543개 이용 후기 중 180개" "
평점 4 - 별로예요. 1543개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 1543개 이용 후기 중 126개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

KWANGMIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들은 친절하고, 청결하게 청소도 잘 되어있습니다. 후기가 좀 안좋아서 걱정했는데, 아이와 함께 너무나 편안하게 잘 지낼수 있었습니다. 호텔 주변에서 공사중이라 이른 아침 공사현장의 소리가 들리지만, 저는 크게 불편하지 않있습니다.
2024년 1월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 3월 13일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Hye Jin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청소를 매일 깨끗이 해 줌. 아침에 로비에서 커피와 차를 제공해 줘서 좋았음. 직원들이 친절함. 호텔 조식은 별로였음.
2023년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

IKJOON

2023년 4월에 2박 숙박함

8/10 - 좋아요

Janna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, staff was friendly, just wish the rooms were bigger
2024년 5월에 5박 숙박함

6/10 - 괜찮아요

Amarjot Singh

가족 여행
.
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 26일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Eric

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area to be in !
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 25일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Edid 님, Waukegan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Execllent
2024년 5월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 26일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Hee Chong 님, Pleasanton

가족 여행
좋아요: 청결 상태
numerous restaurants in the vicinity and easy access to public transportation
2024년 5월에 6박 숙박함

8/10 - 좋아요

Robyn

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant was convenient for those having a late arrival to the hotel. But didn’t like how close by the construction was.
2024년 5월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 22일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Caroline

As always a great stay!
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 22일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to see a lot off tourist attractions
2024년 5월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 21일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There were bugs in the shower
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 19일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 19일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Liudmila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 20일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Jevonne

Can’t wait to return! Great staff and restaurant!
2024년 5월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 19일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

ivan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a nice stay
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 19일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Zoyla Berenice 님, Grsl. Escobedo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to rest during your visit to New York.
2024년 5월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 19일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 - 너무 별로예요

bohyung

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 18일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

4/10 - 별로예요

Belinda

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 15일
Thank you for your review. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff and great location
2024년 4월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 14일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff especially, Ashley, was amazing. Very helpful and kind. Really made you feel comfortable and they were very engaging and personable.
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 14일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

sheena

좋아요: 청결 상태
2024년 4월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 14일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 - 괜찮아요

Lance

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Location is good. Staff not very helpful re: restaurants recommendations. The lobby looks cheap, needs updating. The rooms are clean.
2024년 5월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 13일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was always friendly and very helpful! The room was clean and the bed was very comfortable. Unfortunately and at no fault of the hotel, there was major construction going on next door that was noisy and often blocked the street. The 1 restaurant in the hotel was overrated and overpriced with a limited menu selection.
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 12일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first trip to New York City. I had no idea which part of town was convenient for staying while touring the city. Four Points Sheraton was a great option for the price. It is an older building so the rooms aren't very big (at least mine wasn't), but it served it's purpose as a place to rest up. The staff was friendly and the establishment was clean and well maintained. Construction across the street (which is no fault of Sheraton) would be my only downside if I was looking for something to complain about.
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 11일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing , the best hotel in new york
답변 제공: Front Office Supervisor 님, 2024년 5월 11일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Ira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice sized room for NYC. Comfortable
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 11일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Luanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Okay spot. Air Conditioning in room did not really work so room stay warm.
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 11일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My hotel room was the cleanest hotel room I have been it. The staff was helpful when reservations got messed up. The rooms do not have a microwave or refrigerator.
2024년 5월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 8일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Eleanor

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay here. Everything was clean and staff was friendly. My only critique was there was no mini fridge in the room. Feel as though it was essential as I travel with health products that need to be refrigerated, so this was pretty inconvenient for me.
2024년 5월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 6일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Kaitlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 7일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay in downtown Manhattan. 2 restaurants in the location. Parking garage located on the backside of the building. Gym in the basement. I recommend this hotel
답변 제공: Front Office Supervisor 님, 2024년 5월 6일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Barbara

2024년 4월에 8박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 26일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Kamfa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room is clean.
2024년 5월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 5일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Markus 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr sauberes und gut gelegenes Hotel. Perfekt für einen Kurztrip nach New York.
2024년 4월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 4일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

NELLY

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente atención, la habitación siempre limpia, muy atentos en recepción, muy contentos, gracias.
2024년 4월에 7박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 1일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스
Great location in Manhattan. Close enough to a subway station to easily get to other parts of Manhattan. Quiet neighborhood especially on weekends, with great options nearby for coffee and breakfast. The staff were very friendly, helpful, and courteous. The room felt like an average hotel room. The bathroom felt a bit smaller than other hotels I’ve been in. The a/c in the room made quite a bit of noise when it kicked in. My family was able to sleep through it, but the noise was loud enough that it would disturb a light sleeper. The beds were comfortable and my family slept well.
2024년 4월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 1일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Linda 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 1일
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 1일
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 29일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 - 괜찮아요

robyn 님, Watertown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We normally stay up by Grand Central but decided to stay in the financial district to try it out. 1st off, our room was tiny! I mean European size tiny. But the front desk staff is great! We requested a car for our ride back to the hotel after the game and they set it right up. When we wanted to change the time they also helped right out. The cleaning staff did a good job but they didn't show up until between 4-5 which was very inconvenient. Housekeeping really should be done in the morning after the guest leaves for the day, at least in my opinion. The bed could use more pillows and the HVAC was broke in our room but we didn't report it. We should have. We simply opened the window to cool the room down. The toliet paper was horrible but the body wash was nice. The free water was also a plus. There was a roof top bar and a Chinese restaurant located in the hotel. We didn't eat at either but we did eat at Felice across the street and the food was delicious! The hotel is located in a very congested area in the financial district, so be careful if you aren't familiar with the area, you can get turned around easily. The subway wasn't far at all and had access to every train we needed and we went all over lol. Overall, it was a pleasant stay but we have decided to stay uptown from now on.
2024년 4월에 5박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 28일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear about your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Sandra W.

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2024년 3월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 27일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked everything but no refrigerator. Excellent value. Great location. Good staff.
2024년 4월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 27일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was good and clean!
2024년 4월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 27일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Albert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to access metro to get around the city.
2024년 4월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 25일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 4월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 25일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 - 훌륭해요

Tyler

2024년 4월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 5월 14일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Malik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Hotel is located close to metro station and surrounded by many restaurants. Room was small but clean and comfy.
2024년 4월에 2박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 23일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 - 좋아요

Johanne-Carmelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place. But for the for lunch it's not convenient
2024년 4월에 4박 숙박함
답변 제공: Front Office Supervisor 님, 2024년 4월 28일
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.