저녁 식사 제공

호텔 벨클레어 여행 후기

4 out of 5
호텔 벨클레어
2175 Broadway, New York, NY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1523개 이용 후기 중 915개" "
평점 8 - 좋아요. 1523개 이용 후기 중 406개" "
평점 6 - 괜찮아요. 1523개 이용 후기 중 125개" "
평점 4 - 별로예요. 1523개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 1523개 이용 후기 중 28개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

KUNHEE

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치 좋고 전반적으로 괜찮음
위치도 좋고 깨끗합니다. 직원들도 친절하고 가격 대비 방 상태도 좋았습니다. 오래된 건물이라 고풍스럽지만 방에 냉장고가 없는 점은 감안하셔야 합니다. 궁금한 점은, 원래 호텔에서 매일 무료로 물 두 병을 제공하지 않나요? 둘째 날까지는 방에 물이 있었는데 세째 날부터는 준비된 물이 없어서 사다 마셨습니다. 한 가지 불만 사항이 있습니다. 방이 제대로 준비되지 않아서 체크인을 하기 위해 5시까지 기다려야 했습니다. 호텔 직원 말로는 성수기라서 방 청소가 늦어졌다고 하는데 그렇다면 미리 설명을 해줬어야 했을 것입니다. 사전에 공지가 없어서 저희는 2시 반부터 계속 기다려야 했습니다. 그 점 말고는 전반적으로 만족스러웠던 경험이었습니다.
2023년 12월에 6박 숙박함
답변 제공: Michael 님, 2024년 1월 8일
Thank you for the 10 out of 10 reviews of our hotel. We are glad you enjoyed your time with us. We look forward to seeing you again soon.

8/10 - 좋아요

Jeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
고풍스런 건물에 깨끗한 숙소. 이 숙소 특가에 나온 저렴한 방을 구해서인지 구석진 방의 창문밖은 비좁은 벽만 보였지만 조용히 잘지내다 왔어요. 욕실은 약간 시설이 아쉬웠으나 깨끗했습니다. 차주전자 냉장고가 없어서 아쉬웠어요 주변이 고급주택가로 생각되었고 그래서인지 월그린 페어웨이 등 식료품점과 CVS 까지있어서 간단한 먹거리 생필품 사기 좋았고 안전한 느낌이었어요
2023년 5월에 3박 숙박함
답변 제공: JonathanQ 님, 2023년 5월 15일
Greetings Jeon, It is great to hear that you enjoyed the neighborhood and what it has to offer. Tea kettles are available upon request. Mini fridges are also available for an additional 30 daily fee, as stated on your confirmation. Thank you for the feedback, we look forward to seeing you again. Warm regards,Jonathan QuezadaDirector of Front Office

10/10 - 훌륭해요

Junkoo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함
답변 제공: JonathanQ 님, 2022년 11월 27일
Greetings Junkoo,Thank you for the 5-star rating! We look forward to your next stay with us. Warm regards,Jonathan QuezadaDirector of Front Office

2/10 - 너무 별로예요

MINJUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 7박 숙박함
답변 제공: JonathanQ 님, 2022년 7월 16일
Hello Minjun, Would you be able to elaborate on the rating? I did not see any notes on your reservation with any insight about your stay. I look forward to speaking with you. Warm regards, Jonathan Quezada Director of Front Office

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, large welcoming lobby. The French cafe downstairs is great. Good shower pressure in bathroom, comfortable bed. Location is excellent.
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 5월 1일
Thank you for the 5 out of 5 rating!

10/10 - 훌륭해요

Olga

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice to stay at this hotel. Perfect place at Manhattan. Easy to access to any other locations.
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 5월 1일
Thank you for your review.

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Hotel Belleclaire was short, but OH-SO-SWEET. From the moment we walked in, the hotel was the epitome of efficiency and elegance! The staff were fantastic and accommodations were comfortable and very clean. We’ll definitely be back!
2024년 4월에 1박 숙박함
답변 제공: Cristian 님, 2024년 4월 30일
Good evening,It sounds like you had a wonderful experience at Hotel Belleclaire! It's always great to hear about efficient and elegant service, especially when combined with comfortable and clean accommodations. It sounds like the staff really made your stay memorable. I'm sure they'll be delighted to hear your feedback, and I bet they'll look forward to welcoming you back for another enjoyable stay!Thank You,Belleclaire team

10/10 - 훌륭해요

Shaoming

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice bakery for breakfast.
2024년 4월에 3박 숙박함
답변 제공: AngelE 님, 2024년 4월 25일
We're glad to hear that you enjoyed the bakery for breakfast! Thank you for your positive feedback. We hope to welcome you back soon for another delightful stay.

10/10 - 훌륭해요

T'Keyah

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel Would Recommend To Everyone, Great Services, Great Stuff Their Very Helpful, Any Area You Gotta Be Safe But The Area Is Proper Meaning Far From Urban/Ghetto.
2024년 4월에 2박 숙박함
답변 제공: AngelE 님, 2024년 4월 25일
Thank you for your glowing review! We're thrilled to hear that you had a great experience at our hotel and found our services to be top-notch. Our team works hard to ensure every guest feels welcomed and supported during their stay. We appreciate your recommendation and are pleased to hear that you found the area safe. We look forward to welcoming you back in the future!

8/10 - 좋아요

Ali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in an excellent location. Internet connection is not good. Keeps getting disconnected. Also did not offer upgrade and no VIP perks
2024년 4월에 14박 숙박함
답변 제공: AngelE 님, 2024년 4월 24일
Thank you for your feedback. We're glad you appreciated our hotel's excellent location. We apologize for any inconvenience you experienced with the internet connection and for the lack of VIP perks or upgrade offered during your stay. Please note that upgrades are subject to availability. Your feedback is valuable to us, and we'll work to address these issues to ensure a more seamless experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay.

10/10 - 훌륭해요

Lois 님, Lewisburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is wonderful and parking is readily available within easy walking distance. Our room was extremely quiet. The downside is that the elevator was not working on more than one occasion.
2024년 4월에 2박 숙박함
답변 제공: AngelE 님, 2024년 4월 24일
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our wonderful location and the quietness of your room. However, we apologize for the inconvenience caused by the elevator not working on multiple occasions. Your feedback is important to us, and we'll address this issue promptly to ensure a smoother experience for our guests in the future. We appreciate your stay and hope to welcome you back for an improved experience soon.

8/10 - 좋아요

Ulrich

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: AngelE 님, 2024년 4월 24일
Thank you for your review and for choosing Hotel Belleclaire. We're glad you had a positive experience overall. If there's anything specific we can improve on to make your next stay even better, please let us know. We hope to welcome you back soon!

8/10 - 좋아요

Georgia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely, modern hotel in the Upper West Side. It is nicely updated in a convenient location. The walls of the hotel are paper thin, I could hear the conversation of rooms next to mine.
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 23일
Thank you for providing us with your feedback. We look forward to welcoming you back the next time your travels bring you to the NYC area

10/10 - 훌륭해요

Jaylen Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, friendly staff 10/10 would stay again!!
2024년 4월에 3박 숙박함
답변 제공: AngelE 님, 2024년 4월 21일
hank you for the glowing review! We're thrilled to hear you found our place clean with friendly staff. We'd love to host you again in the future. If there's anything we can do to make your next stay even better, just let us know. Safe travels!

8/10 - 좋아요

Tara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay after initially getting a room that was incredibly tiny and didn't have a closet and no room to even open my suitcase...They upgraded me to a great room after I complained and I was very grateful. They also say they have laundry facilities on site but they don't- you can send clothes out to be dry-cleaned but they don't have laundry onsite. There are 2 fold and wash places close by - cost about $15 to get a load done. The vouchers for breakfast are great and the bakery is really good and well organized and friendly. Using the vouchers are the restaurant was an ordeal- and also the restaurant doesn't have accurate hours/ kitchen hours posted either. Despite that, the staff are great and super helpful and the location is really great.
2024년 4월에 8박 숙박함
답변 제공: AngelE 님, 2024년 4월 21일
Thank you for your feedback. We apologize for any inconvenience with the initial room size. Please note that room sizes correspond with the category booked. We're glad we could address this promptly and that you enjoyed the upgraded room and breakfast vouchers. We'll work on improving the voucher process and ensuring accurate information about our amenities. We appreciate your kind words about our staff and the hotel's location. We hope to welcome you back for an even better experience.

10/10 - 훌륭해요

Angel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: AngelE 님, 2024년 4월 21일
Thank you for the 5-star review! We're thrilled you enjoyed your stay at Hotel Belleclaire. We hope to welcome you back again soon!

10/10 - 훌륭해요

Chelsea

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel Belleclaire was the perfect place for our NYC trip. We were showing the city to our kids, 7 and 9, and this was one of the few properties with a family room setup. We originally booked a suite/parlor, but upon arrival, they surprised us with an upgrade to a proper two-room accommodation. The rooms were immaculate, spacious and appointed with simple elegance. They vouchers they provided allowed us to have a delicious breakfast at their onsite French bakery, Mille-Feuille, every day before setting off. The hotel is situated 3 blocks from Central Park and the Natural History Museum, and is only 2 blocks from a subway station. I look forward to staying here again and would recommend it to anyone, but especially those traveling with children that you don’t want to sleep in the same room with during vacation!
2024년 4월에 4박 숙박함
답변 제공: Cristian 님, 2024년 4월 18일
Good morning,Hope all is well! We are delighted that you enjoyed your stay with us. Thanks for the awesome feedback. It sounds like you had a fantastic experience at Hotel Belleclaire! Their thoughtful upgrade and family-friendly accommodations must have made your NYC trip even more memorable. The proximity to Central Park and the Natural History Museum is definitely a plus, allowing for easy access to some of the city's iconic attractions. Starting the day with breakfast at Mille-Feuille sounds delightful too! It's great to hear that you would recommend the hotel, particularly for families traveling with children. Thanks for sharing your positive review!Thank You,Belleclaire Team

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect location. Always quiet and comfortable
2024년 4월에 2박 숙박함
답변 제공: AngelE 님, 2024년 4월 21일
Thank you for the 5-star review! We're thrilled you enjoyed your stay at Hotel Belleclaire. We hope to welcome you back again soon!

10/10 - 훌륭해요

LILLIAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location in Upper West Side. Competent Friendly staff. Clean spacious rooms. All round excellent hotel. Highly recommend.
2024년 4월에 2박 숙박함
답변 제공: Cristian 님, 2024년 4월 17일
Good morning,Hope all is well! That sounds like a fantastic experience! It's always great to find a hotel that ticks all the boxes. The Upper West Side is such a vibrant area in New York City, and having a clean and spacious room with friendly staff can truly enhance your stay. Thanks for sharing your recommendation! If you have any other experiences or places you'd like to share, feel free to let me know.Thank You,Belleclaire Team

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gotta be the best apartment building-turned-hotel out there. Hallways and elevators are a little tight but the rooms are nice, particularly the suite we stayed in. Walkable to a bunch of theaters (including the Beacon) and better than good restaurants.
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 16일
Thank you for the 5 out of 5 rating!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feels like home, Belleclaire hotel. Fun to start the day w/Central Park run and after yoghurt, coffee, croissants and financiers from Mille Feuille bakery below our rooms. No bath tub this time so I didn’t buy bathbombs from Lush, also below. Quiet rooms thanks to quiet guests because all sounds from hallway are heard. Lovely stay with high sleep quality, comfortable bed, great soaps/conditioner/body wash, a/c and heat control. Nice to get bottle of wine in the room and electric tea kettle. Thank you Belleclaire!
2024년 4월에 5박 숙박함
답변 제공: Michael 님, 2024년 4월 16일
Thank you so much for your response! We look forward to seeing you and welcoming you again soon.!

8/10 - 좋아요

Yves

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very pleasant stay at the Belleclaire hotel. Our room was large and comfortable and the staff was always very pleasant and helpful. The included breakfast is served in a small adjoining french bakery. They serve delicious pastries and coffee or sandwiches; there is however very little space available to eat and most of the time, we had to bring our breakfast to our room.
2024년 4월에 6박 숙박함
답변 제공: Cristian 님, 2024년 4월 17일
Good morning,Hope all is well! It sounds like you had a lovely experience overall at the Belleclaire hotel! A spacious and comfortable room along with friendly and helpful staff can truly make a difference in a stay. It's great that the hotel offers breakfast from a nearby French bakery, although it's a shame there isn't enough space to comfortably enjoy it on-site. Taking breakfast back to your room can still be a nice way to start the day, though. Thank You for taking the time and we appreciate your review. Thank You,Belleclaire Team

10/10 - 훌륭해요

Jessica Jandric

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location, amazing bakery on 1st floor for bfast
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 16일
Thank you for your feedback! We look forward to seeing you again soon.

8/10 - 좋아요

An

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Een uitstekend hotel. De WiFi kon beter en het is een horig hotel maar vooral de goede bedden, de mooie kamer en de gezelligheid in het hotel maakte van dit hotel een pareltje. Goede prijs/kwaliteit. Leuk ontbijt uit het inpandig bakkerijtje. Het werken met de vouchers was top. Je kon voor 10 dollar per persoon spenderen voor ontbijt of je kon de voucher ook de gebruiken in de restaurant voor het diner. Zeer vriendelijk personeel en heel behulpzaam. Een aanrader dit hotel.
2024년 4월에 7박 숙박함
답변 제공: Michael 님, 2024년 4월 13일
Thank you so much for your response and feedback. We value your feedback and look forward to welcoming you back soon.

10/10 - 훌륭해요

MaryAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. Rooms were clean and comfortable. Area was perfect for museums and Central Park strolling!
2024년 4월에 3박 숙박함
답변 제공: Cristian 님, 2024년 4월 12일
Good afternoon,That sounds like a fantastic experience! Friendly staff and clean, comfortable rooms can make all the difference in a hotel stay. And being in a convenient location for exploring museums and enjoying leisurely walks in Central Park adds to the charm. We appreciate your business and looking forward to your next visit.Thank You,Belleclaire Team

10/10 - 훌륭해요

Robert Cecil Brooks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was stunning and clean! The mattress was so comfortable and cozy. Food was delicious too!!!!
2024년 2월에 1박 숙박함
답변 제공: Cristian 님, 2024년 4월 12일
Good afternoon,It sounds like you had an amazing experience! A comfortable mattress can really make all the difference in ensuring a good night's sleep, and delicious food adds an extra layer of enjoyment to any experience.We are delighted you enjoyed your stay with us, and we look forward to your next visit. Thank You,Belleclaire Team

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very modern, high ceilings and spotless. All helped to compensate for an 8'x 10' room.
2024년 4월에 4박 숙박함
답변 제공: AngelE 님, 2024년 4월 12일
Thank you for your feedback.We're pleased you enjoyed our modern design, high ceilings, and cleanliness. Your satisfaction is important to us. We hope to welcome you back soon.

10/10 - 훌륭해요

Kaitlin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!!
2024년 4월에 1박 숙박함
답변 제공: Cristian 님, 2024년 4월 12일
Good afternoon,I'm glad to hear that you had a great stay! Whether it was at a hotel, Airbnb, or somewhere else, it's always wonderful to have a positive experience. Anything particularly memorable about your stay?Thank You,Belleclaire Team

10/10 - 훌륭해요

Daniel C.

2024년 2월에 3박 숙박함
답변 제공: Michael 님, 2024년 5월 1일
Thank you for your review.

10/10 - 훌륭해요

Diana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely a great deal! Would stay there again in a heartbeat!
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 10일
Thank you for 5 out 5 reivew.

8/10 - 좋아요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 14일
Thank you for your review and feedback!

2/10 - 너무 별로예요

Andrew

가족 여행
별로예요: 직원 및 서비스
The rate included a free bottle of wine. When we checked in that they ran out of wine. New York has no wine... you can buy at least 3 places next door. Obviously, it was false advertising and sales practice. Find a more honest place.
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 8일
We are so sorry to hear that your stay was less than satisfactory. We have wine readily available at the desk and we are sorry to hear that you did not get what was promised to you in your booking.

10/10 - 훌륭해요

CHARLES

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I alway stay here pricey but worth it
2024년 4월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 7일
Thank you so much for your review and feedback.

10/10 - 훌륭해요

India

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 27일
Thank you for the 5 out of 5 rating!

10/10 - 훌륭해요

Anne-Sophie

2024년 4월에 3박 숙박함
답변 제공: Agm 님, 2024년 4월 27일
Thank you for review and feedback..

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 4박 숙박함
답변 제공: AngelE 님, 2024년 4월 4일
Thank you for your kind words! We're glad you had a positive experience with our staff. We strive to provide excellent service to all our customers. If you have any further feedback or questions, feel free to reach out. We appreciate your support!

10/10 - 훌륭해요

Anjali

2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 23일
Thank you for the review. We look forward to seeing you again soon.

8/10 - 좋아요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, polite and efgicoent staff. Only concerns are around accessibility, but that is based on my limitations.
2024년 3월에 2박 숙박함
답변 제공: Michael 님, 2024년 4월 2일
Thank you so much for your review and feedback. We look forward to welcoming you back. soon.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location and a recent renovation make this a good choice.
2024년 4월에 1박 숙박함
답변 제공: Michael 님, 2024년 4월 2일
Thank you so much for taking the time to provide us with your feedback. We are so happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: AngelE 님, 2024년 4월 4일
Thank you for the 5 stars!

10/10 - 훌륭해요

Tafflyn

2024년 3월에 4박 숙박함
답변 제공: Michael 님, 2024년 4월 23일
Thank you for your review and feedback. We look forward to seeing you again soon.

2/10 - 너무 별로예요

monica

가족 여행
별로예요: 청결 상태, 직원 및 서비스
My family and I stayed for 4 nights 5 days and it was a nightmare. The staff is rude, unpleasant and aggressive. They state it’s non smoking but when on my first day the second floor smelled full of weed and our room smelled and so did our clothes they stated that’s normal now days and refused to address the issue. They were rude to my family and I and I felt attacked
2024년 3월에 3박 숙박함
답변 제공: Michael 님, 2024년 4월 1일
I'm truly sorry to hear about your disappointing experience at the hotel. It's incredibly frustrating when the reality falls short of expectations, especially when it affects the enjoyment of your family's trip. Issues like the smell of smoke in non-smoking areas are serious concerns, and also, concerning that the staff didn't address the issue appropriately or provide satisfactory assistance. We Thank you for taking the time to bring these matters to our attention, so we are able to learn and teach from them.

6/10 - 괜찮아요

Adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn’t experience any vip difference with Expedia but the hotel area is really nice.
2024년 3월에 4박 숙박함
답변 제공: Michael 님, 2024년 4월 1일
Thank you for providing us with your feedback. We look forward to seeing you again soon.

10/10 - 훌륭해요

Lisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice, clean, the staff very attentive. We got a king room and it was a nice size for NYC.
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 31일
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant stay with us and found our hotel to be very nice and clean. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's wonderful to hear that you found our staff to be attentive.We're glad that you enjoyed your king room. In a bustling city like NYC, space can sometimes be a luxury, and we're pleased that you found the room size to be accommodating.If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back again soon!Warm regards,

4/10 - 별로예요

Marco Alberto Navarro

답변 제공: Michael 님, 2024년 4월 1일
Thank you for your review in regard to your most recent stay with us.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: AngelEmmanuel 님, 2024년 3월 31일
Thank you for taking the time to share your feedback. We appreciate your comments and hope to welcome you back soon.

8/10 - 좋아요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, quaint property. Nice size room and bathroom for NY City. Clean. Our room had a great view of Broadway. Secure. We would have liked written instructions in room on how to obtain internet access. We had 3 individuals and each day we had 3 towels, but we had to ask for a 3rd wash cloth. Unfortunate, consistent cigarette smoke smell in the hall- unclear where coming from, but suspect staff closet area. BUT fortunately did not seep into room. We would return.
2024년 3월에 4박 숙박함
답변 제공: AngelEmmanuel 님, 2024년 3월 30일
Dear valued guest,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed the beautiful view of Broadway from your room and found our property clean and secure.Your feedback regarding the need for written instructions for internet access is duly noted, and we'll work on implementing this for future guests' convenience.We apologize for the inconvenience regarding the shortage of washcloths and the occasional cigarette smoke smell in the hallway. Rest assured, we'll address these issues promptly to ensure a more seamless experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back to our property in the future.

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Small room No drawers for clothes or accessories Poor heating system Shower took too long to heat terrible pillows noises from other rooms
2024년 3월에 3박 숙박함
답변 제공: Cristian 님, 2024년 3월 29일
Good afternoon,We are sorry to hear that you encounter all these problems in your room. Did you contact the manager on duty during your stay? I can assure you that we have bigger rooms available for a small fee, as all rooms vary. We hope you decide to give us another chance and if you do, please contact us directly, so we arrange a better room. Thank You,Belleclaire Team

10/10 - 훌륭해요

Angelina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and the cafe attached to the hotel had some of the best chai I’ve ever had!
2024년 3월에 4박 숙박함
답변 제공: AngelEmmanuel 님, 2024년 3월 27일
Angelina, It sounds like you had a wonderful experience at the hotel cafe! There's something special about finding a cozy spot with friendly staff and delicious chai. It's those little details that can make a stay memorable. If you ever get the chance to visit again, perhaps you'll be able to enjoy another cup of that amazing chai!

2/10 - 너무 별로예요

monica

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like how rude managers and front desk staff was. Didn’t like our room smelled like weed out clothes smelled after they moved our room at 1am and unsafe hostile environment I felt uncomfortable and I was disrespected. The kind people were the bellman snd housekeeping
2024년 3월에 1박 숙박함
답변 제공: Front office 님, 2024년 3월 26일
I'm truly sorry to hear about your negative experience at Hotel Belleclaire. It's disappointing to learn that you encountered rudeness from managers and front desk staff, as well as discomfort due to the smell of weed in your room and feeling unsafe in the environment. Every guest deserves to feel respected and comfortable during their stay, and it's clear that this was not the case for you.Your feedback regarding the kind treatment from the bellman and housekeeping staff is appreciated, and I hope their hospitality was able to somewhat mitigate the negative aspects of your stay.I