외관

나이아가라 폴스 메리어트 온 더 폴스 여행 후기

4 out of 5
나이아가라 폴스 메리어트 온 더 폴스
6755 Fallsview Blvd, Niagara Falls, ON

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 3879개 이용 후기 중 1849개" "
평점 8 - 좋아요. 3879개 이용 후기 중 1004개" "
평점 6 - 괜찮아요. 3879개 이용 후기 중 489개" "
평점 4 - 별로예요. 3879개 이용 후기 중 264개" "
평점 2 - 너무 별로예요. 3879개 이용 후기 중 273개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

hanseul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So good for me
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Dear Hanseul, Thank you for your recent stay at the Niagara Falls Marriott on the Falls and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest, and we hope to see you again soon.ZachGuest Services

10/10 - 훌륭해요

Jaeho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 17일
Dear Jaeho, We are pleased to receive your generous rating for Niagara Falls Marriott on the Falls. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Zach,Guest Services

10/10 - 훌륭해요

Siong

2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 5일
Dear Siong, Thank you for your recent stay at the Niagara Falls Marriott on the Falls and for posting a generous rating of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest and look forward to seeing you again on your next visit to the area. Zach Guest Services

10/10 - 훌륭해요

KiHo

2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 13일
Dear Guest, Thank you for choosing Niagara Falls Marriott on the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Zach Guest Services

8/10 - 좋아요

Min

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
전망 최고
전망좋은 호텔입니다 좀 오래되서 낡은듯
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 20일
Thank you for your feedback!

10/10 - 훌륭해요

Kisun

2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 9일
Dear Kisun, Thank you for rating your stay at Niagara Falls Marriott on the Falls. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.ZachGuest Services

10/10 - 훌륭해요

youngkyung

2023년 8월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 9월 1일
Dear young Kyung, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Niagara Falls Marriott on the Falls, and we look forward to welcoming you back soon.ZachGuest Services

10/10 - 훌륭해요

SEONGMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 5월 5일
Dear Seongmin, Thank you for choosing Niagara Falls Marriott on the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Zach Guest Services

10/10 - 훌륭해요

In Woong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
나이스 뷰
뷰가 매우 좋아요
2023년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 4월 4일
Dear Guest, Thank you for the excellent review of Niagara Falls Marriott on the Falls! We are pleased to know how much you enjoyed your stay with us. Our breathtaking views of the falls are truly spectacular, and we love that this helped make your stay so memorable. It was a pleasure hosting you, and we look forward to doing so again on your next visit to the area.ZachGuest Services

4/10 - 별로예요

Jae Cheon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
아주 불편하고 불쾌한 서비스
Niagara Falls Marriott on the falls 나이아가라 뷰를 보면서 먹는 조식은 좋은 경험이었습니다. 하지만 직원들의 서비스가 매우 불편하고 불쾌했습니다. Room Charge로 조식을 결제하기로 했고 조식을 먹고 오니 방문이 잠겨있었습니다. 로비까지 내려가서 이유를 물어보니 결제가 되지 않아서 문을 잠궜다고 문을 열어주겠다고 했습니다. 전화번호도 남겼지만 아무런 연락도 없이 이용중인 방문을 잠궈버리는 것은 너무나도 불편하고 불쾌한 경험이었습니다. 주변에 다른 호텔들이 많이 있기에 다음번에 나이아가라를 방문하면 이곳은 절대로 이용하지 않을 계획입니다.
2023년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 2월 9일
Dear M. Cheon, Thank you for taking the time to post your online review. We sincerely apologize for the level of service you received from our associates and the inconvenience this caused you. We take our guest comments seriously, as they will help us enhance the experience for future guests. We understand your frustration and are grateful for your patience. With that being said we appreciate your positive comments on the amazing views of the falls. Thank you again and we hope you will stay with us another time so we can provide you with a much more satisfying experience.ZachGuest Services

10/10 - 훌륭해요

JEA WON

2023년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 1월 14일
Dear Jea, We are delighted you had an outstanding stay at Niagara Falls Marriott on the Falls and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.ZachGuest Services

8/10 - 좋아요

HEEYOUNG

출장 여행
2022년 9월에 6박 숙박함
답변 제공: Guest Services 님, 2022년 9월 15일
Dear Heeyoung, we appreciate your gracious rating about your stay at Niagara Falls Marriott on the Falls. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.ZachGuest Services

10/10 - 훌륭해요

Yoohoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 9월 15일
Dear Yoohoo, Thank you for the generous rating of Niagara Falls Marriott on the Falls. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.ZachGuest Services

10/10 - 훌륭해요

HYESEONG

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 대체적으로 깔끔했고 친절하며 호텔뷰가 너무나 아름다워 만족한 가족여행이었어요
2022년 7월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 7월 28일
Dear Hyeseong, thank you for sharing a review of your recent visit. We were delighted to read how much you and your family enjoyed our refreshing accommodations with excellent views and our friendly staff and that your vacation was what you hoped it would be. Reviews such as yours mean a lot. Thank you again, and we look forward to welcoming you back to Niagara Falls Marriott on the Falls. Zach Guest Services

8/10 - 좋아요

Joohyang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

KYUNGJOO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
fallsview 10층에 숙박했는데 최고의 기쁨을 가져다 주었습니다 조식에서는 한국분이 만들어 주시는 오믈렛을 꼭 드세요 정말 맛있고 에너지 가득한 새로운 하루를 열어줄 겁니다 지금도 그 맛의 여운이 남아 있는 듯합니다 감사합니다 행복한 생활이 되길 바랍니다
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Yongsung

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
어느 곳에서도 잔돈을 바꿀 수가 없었어요
2022년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 6월 18일
Dear Yongsung, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest. Zach Guest Services

10/10 - 훌륭해요

SOHYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 2박 숙박함

10/10 - 훌륭해요

SAMUEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함

4/10 - 별로예요

Soheon

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
일단 기본적으로 제공되는 amenity가 부족합니다. 방에 들어갔는데 슬리퍼와 칫솔도 없었구요. 물론 그 뒤 제가 프론트에 요청해서 받긴했습니다. 그리고 커피머신이 있는데 커피 머신 부품 중 하나가 없어서 이용하지 못했습니다. 커피를 좋아하는 저로썬 아쉬웠구요. 구석구석 눈에 띌 정도로 지저분함이 있었습니다. 그리고 1층 로비에 뭐 편히 쉴 곳이나 특별한 것도 없어서 아쉬웠습니다. 가격 대비에 비해 많이 아쉽고 부족하다고 생각해서 다음에 나이아가라 갈 때 다른 호텔 이용할 것 같습니다.
2022년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2022년 2월 21일
Dear Soheon, thank you for the review and for choosing our hotel. We are disappointed knowing you had any difficulties during your stay, and we apologize if we were not responsive to your needs. We strive to provide an outstanding experience to all our guests, and we are disappointed that we did not meet these expectations. We appreciate the valuable feedback and hope you will give us a second chance to make a better impression. Zach Guest Services

10/10 - 훌륭해요

GEOUNWOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여행
나이아가라 뷰가 최고입니당!!! 숙소도 깔끔하고 온수도 잘 나왔어요
2022년 1월에 2박 숙박함

8/10 - 좋아요

sujung

가족 여행
좋아요: 청결 상태, 직원 및 서비스
욕실엔 욕조가 없어요..방 온도가 너무 추워서 문의 했더니 히터를 가져다 주셔서 괜찮았어요. 조식 뷔페는 정말 간단한 것들만 있었어요..수프나 밥은 없어서 아이들이 좀 배고파 했어요..직원 서비스는 좋았습니다.
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Sinae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방음이 잘 안되는지 옆방이 좀 시끄러웠지만, 하루종일 나이아가라 폭포 보는것만으로 모든것이 다 좋았다.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Sharie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I enjoyed our stay! We were very happy with our room!
2024년 5월에 4박 숙박함

2/10 - 너무 별로예요

ahsan

단체 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was worst experience of my life hotel was really dirty room cleaning service was really bad even administration admitted it and changed room for us it was presidential suit and carpet sofas walls were really dirty elevators were making craking sounds food from restaurant of hotel was having hair in it. lobby out side of room was really dirty and messy. bath room floor was having marks and sink in kitchen and bathroom was taking really long time to drain water. this hotel needs a major upgrade.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Ray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
comfortable beds
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Dear Ray, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Niagara Falls Marriott on the Falls. We look forward to your next visit.ZachGuest Services

6/10 - 괜찮아요

Shajeda

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함

8/10 - 좋아요

Cody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent service.
2024년 5월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 5월 23일
Dear Cody, Thank you for choosing Niagara Falls Marriott on the Falls. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay exceptional. Thank you for allowing us to be of service; we hope to have the pleasure of doing so again whenever you return to the area. On your next visit, be sure to try our mouthwatering meals and impressive views at the Milestones on the Falls, our on-site restaurant open for lunch and dinner. ZachGuest Services

10/10 - 훌륭해요

Michel 님, Cornwall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay would go again for sure
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Dear Michel, Thank you for staying at Niagara Falls Marriott on the Falls. We enjoyed your kind comments about your recent experience. Thank you for sharing your review with fellow travelers and your excitement about returning. We look forward to seeing you again soon.ZachGuest Services

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스
Be careful, when they say room with a view, they mean the parking lot not the falls!
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Dear Jason, Thank you for choosing Niagara Falls Marriott on the Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay overall. However, we noted your disappointment with the room and will share your comments with our team appropriately. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.ZachGuest Services

6/10 - 괜찮아요

Satesh

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Dear Satesh, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.ZachGuest Services

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good. Parking lot needs more security.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Cynthia, Thank you for choosing us for your recent stay. We are pleased that you enjoyed your stay overall. We are grateful for each of your comments, including those about the parking, as we continually strive to improve our guest experience. Thank you for staying at Niagara Falls Marriott on the Falls and posting a review. We look forward to accommodating you again whenever your travels bring you to the city. ZachGuest Services

4/10 - 별로예요

Imad

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un hotel connue de nom et Aucune personne ne parle le français et on reserver pour 4 adulte et un enfant 16ans pas de place oblige a une personne de dormir par terre
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Imad, It was disappointing to read your comments about your stay at our hotel. We regret your concerns with our accommodations and for not meeting your expectations with our service, as we never mean to disappoint our guests in any way. We understand your frustration, and we will share each of your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We hope to have another opportunity to serve you again so we can show you the hospitality you deserve.ZachGuest Services

10/10 - 훌륭해요

Geannette 님, Richmond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a very nice location. GREAT views of the falls. We liked that it was on the WEGO route but on the far edge of the most commercial parts of the area. It was beautiful, clean and quiet here. Great choice for us.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Geannette, Thank you for the excellent review of your recent stay at the Niagara Falls Marriott on the Falls! We are pleased you found our location to be perfect for your plans. We are just minutes from enticing destinations, including Scotiabank Convention Centre, Niagara Fallsview Casino Resort, and Niagara SkyWheel. Thank you for also highlighting the fresh and pleasant accommodations with excellent views. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.ZachGuest Services

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 22일
Dear Michelle, Thank you for being our guest at Niagara Falls Marriott on the Falls. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.ZachGuest Services

10/10 - 훌륭해요

muhammad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent view with great staff and service.
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Muhammad, Thank you for choosing Niagara Falls Marriott on the Falls. We enjoyed reading your review and are glad you liked the breathtaking views of the falls. Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay exceptional. Thank you for allowing us to be of service; we hope to have the pleasure of doing so again whenever you return to the area. On your next visit, be sure to try our mouthwatering meals and impressive views at the Milestones on the Falls, our on-site restaurant open for lunch and dinner. ZachGuest Services

10/10 - 훌륭해요

Kendall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view is just spectacular. This hotel is right in front of Horseshoe falls, away from all the craziness of the main street down by the other end of the falls. Could be a bit of a walk at times (1.25 miles) but there are still plenty of restaurants and things to do nearby. Really quiet and we enjoyed coming back to our room after super busy days to relax and unwind. Breakfast was really yummy- perfect start to the day. Hotel staff were wonderful.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Kendall, Thank you for your fabulous review and for letting us know that your stay at Niagara Falls Marriott on the Falls was exceptional. Our breathtaking views of the falls are truly spectacular, and we love that this helped make your stay so memorable. Thank you for highlighting our friendly staff and breakfast offerings and that you found our location perfect for your needs. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.ZachGuest Services

4/10 - 별로예요

venicio n

별로예요: 청결 상태, 직원 및 서비스
Crappy front office service
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Venicio, Thank you for the review and for choosing our hotel. We are disappointed knowing you had difficulties during your stay, and we apologize that our front desk staff was not responsive to your needs. We strive to provide an outstanding experience to all our guests, and we are disappointed that we did not meet these expectations. We will address your comments with our team to ensure they are not repeated. We appreciate the valuable feedback and hope you will give us a second chance to make a better impression.ZachGuest Services

10/10 - 훌륭해요

Leah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is good .. photos on website are a little misleading. (the photo of the pool on the roof)
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Leah, Thank you for taking the time to review your stay at Niagara Falls Marriott on the Falls. We are glad you had a pleasant stay overall and that you liked our accommodations. However, we regret your disappointment with the pool. Our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with our websites for property. We appreciate you bringing this to our attention and for your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to our area.ZachGuest Services

8/10 - 좋아요

Yoshida

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
景色が最高でした
2024년 5월에 2박 숙박함

8/10 - 좋아요

DHRITIMAN

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need sufficient water in hotel room
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 20일
Dear Dhritiman, It is wonderful to hear how much you enjoyed your stay at Niagara Falls Marriott on the Falls. We're particularly pleased that you enjoyed your recent experience. We have noted your feedback about the water bottles and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!ZachGuest Services

10/10 - 훌륭해요

Serge

가족 여행
All is well. Keep it up.
2024년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 5월 19일
Dear Serge, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to the Niagara Falls Marriott on the Falls. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to serve you again in the future. ZachGuest Services

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cool place, the best in town
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 21일
Dear Tony, What an honor to have the title of the best hotel you have stayed in! We are thrilled to read that you felt so at home with us and that our great location was perfect for visiting the falls. Thank you for allowing us to host your recent visit to the city. On behalf of all of us at Niagara Falls Marriott on the Falls, we look forward to you joining us again soon.ZachGuest Services

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 18일
Dear Jason, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Niagara Falls Marriott on the Falls; we hope to see you again soon. ZachGuest Services

10/10 - 훌륭해요

Dianelys

2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 18일
Dear Dianelys, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Niagara Falls Marriott on the Falls your home away from home whenever your travels bring you to our area.ZachGuest Services

10/10 - 훌륭해요

Carole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alex in the customer service desk was fantastic. He remembered your name every time. The bar service was however very slow. We ended up leaving the bar
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 17일
Dear Carole, Thank you for selecting Niagara Falls Marriott on the Falls for your time in the city. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members as Alex; we'll be sure to share your kind words with him. We have also noted the issues you had at the bar, and we will address them with our food and beverage team to ensure they are not repeated. It was a pleasure hosting you, and we hope to see you again wherever you are in the city.ZachGuest Services

10/10 - 훌륭해요

Brent

가족 여행
Great view of niagara falls. Big room. Pay for the view.
2024년 5월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 5월 16일
Dear Brent, Thank you for the positive review of Niagara Falls Marriott on the Falls. We are glad you were impressed with our spacious accommodations and the amazing views of the falls. It was a pleasure welcoming you, and we look forward to your future visit. Zach Guest Services

10/10 - 훌륭해요

Rama 님, London

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 15일
Dear Rama, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at Niagara Falls Marriott on the Falls, we invite you to come back and stay with us again whenever you are in the area. Zach Guest Services

2/10 - 너무 별로예요

Jan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 11일
Dear Jan, Thank you for sharing your rating. We strive to offer quality experiences to our guests; therefore, we are disappointed that we did not meet these expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Zach,Guest Services

8/10 - 좋아요

Geoffrey 님, Oakville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 5월 11일
Dear Geoffrey, Thank you for choosing to stay with us and for taking the time to post a nice rating. We are happy that you had a great visit overall, and we hope you will make Niagara Falls Marriott on the Falls your home away from home whenever your travels bring you to our city.Zach,Guest Services