고급 침구, 미니바, 객실 내 금고, 책상

화이트 오크 리조트 & 스파 여행 후기

5 out of 5
화이트 오크 리조트 & 스파
253 Taylor Rd, Niagara-on-the-Lake, ON

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1667개 이용 후기 중 1307개" "
평점 8 - 좋아요. 1667개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1667개 이용 후기 중 62개" "
평점 4 - 별로예요. 1667개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1667개 이용 후기 중 10개" "

9.6/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

iftekhar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stat
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 28일
Dear Iftekhar,Thank you kindly for one of the TOP Ratings! We appreciate knowing that you had a wonderful getaway and a "great" stay with us here at White Oaks.Our team looks forward to cheerfully welcoming you back, anytime!Kindest regards,

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 28일
Dear Sara,We are so happy to read that you had a 5 STAR experience while with us here at White Oaks. Thank you for letting us know, as we believe that this is what a getaway should be.We look forward to warmly welcoming you back!Kindest regards,

10/10 - 훌륭해요

Alyssa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, friendly staff and beautiful, clean property. Adequate parking, but can be crowded with club members.
2024년 5월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 27일
Dear Alyssa,It is very rewarding to know that you had a 5 STAR getaway here with us at White Oaks! Thank you for this rating, for noting our "beautiful, clean" facility and our "friendly" staff.We do have an upper lot at the side of our building and there is also the option of Valet parking should this appeal to you. I hope this helps!We will be pleased to cheerfully and warmly welcome you back, anytime!Kindest regards,

8/10 - 좋아요

Manoj

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the hotel and I think the only thing missing is buffet breakfast in the restaurants.
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 26일
Dear Manoj,We could not be happier that you " loved" your recent visit and had a Top-Rated experience here at White Oaks!We do offer buffet breakfast through our LIV restaurant, please check with our Concierge or Hotel Front Desk for times and days as this does vary.We very much look forward to your return and to warmly welcoming you again!Kindest regards,

10/10 - 훌륭해요

Sanja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 27일
Dear Sanja,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 26일
Dear Jason,Thank you for completing this survey and for the 5-STAR rating! We are delighted that you enjoyed your stay with us at White Oaks and that everything was to your complete satisfaction!We look forward to having you back and warmly welcoming you when you do!Kindest regards,

10/10 - 훌륭해요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First class: Greeters were attentive and very friendly. Room was clean, comfortable and roomy. Grounds/Garden area is very beautiful and well maintained. Amenities were abundant. Highly recommend a stay here!
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 26일
Dear Donna,Thank you so much for letting us know that you had a 5 STAR, "first class" experience during your recent visit to White Oaks including with our "attentive and very friendly" greeters. We are delighted that you are pleased with your "clean, comfortable and roomy" guest room, "very beautiful and well maintained" grounds/gardens and "abundant" amenities. It is very rewarding and very much appreciated that you "highly recommend" our WO, and especially that you are happy!It will be our pleasure to warmly welcome you back hopefully again and again!Kindest regards,

10/10 - 훌륭해요

Nima

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Luxury hotel, with great amenities and close to the outlet mall, Niagara Falls and Niagara-on-the-lake. The best part though was service. The place is large with many staff, but feels like a family place, where staff are ready to help and all seem happy to be there, some of them working there for decades!
2024년 5월에 1박 숙박함

8/10 - 좋아요

Akito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 22일
Dear Akito,We are pleased to see by one of the Top ratings that you had a great time here at White Oaks!Thank you for completing this survey and for letting us know.We look forward to your next visit and hope you have a pleasant day!Kindest regards,

10/10 - 훌륭해요

Minseok

2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 21일
Dear Minseok,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

8/10 - 좋아요

Leo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff!
2024년 5월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 19일
Dear Leo,We are very pleased to see by one of the top ratings that you had a great time here at White Oaks!Thank you for letting us know that you find our team "wonderful", we are delighted that you are happy!We look forward to your next visit and to warmly welcoming you upon your return.Kindest regards,

10/10 - 훌륭해요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
*
2024년 3월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 21일
Dear Colleen,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you are pleased and happy.It will be our pleasure to warmly welcome you back, anytime!Kindest regards,

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
our room very dated. TV was small and old, AC/Heater had no wall thermostat so never totally shut off. Taps in the bathroom not great.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love this hotel so much !!! It’s our go-to when ever we are in the area ! I would not stay anywhere else !
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 21일
Dear Debbie,We are delighted that you "love this hotel" as we here at White Oaks love having you with us!Thank you for your continued loyalty, for letting us know that WO is your "go-to" when in NOTL, and that you "would not stay anywhere else"...Wow... we are thrilled that you are so happy and grateful for letting us know!Warmly welcoming you with a cheery greeting and bright smile will be our pleasure anytime!Kindest regards,

10/10 - 훌륭해요

Frank

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 18일
Dear Frank,It is great to know that you had a 5 STAR experience while with us here at White Oaks!Thank you for the TOP-Rating and for letting us know, through this, that you enjoyed your recent getaway at WO.We are delighted that you are happy and look forward to your return!Kindest regards,

10/10 - 훌륭해요

amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 15일
Dear Amy,We very much appreciate the 5-STAR rating, indicating that you had a great time here at White Oaks. Thank you!We look forward to your return and to warmly welcoming you when you do.Kindest regards,

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très très bon accueil des monsieurs quand nous arrivons en auto et qui sont aussi dans le vestibule. Très accueillant!👍👍👍
2024년 5월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 12일
Dear Paul,Thank you for posting!We are delighted that you felt "very very welcome" especially upon your arrival. As it is our sincere pleasure to have you with us here at White Oaks, we could not be more pleased that you are happy!Please come again, another cheery greeting and warm welcome await you here at WO. It is something we look forward to!Kindest regards,

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was spacious and clean. Had dinner at the Play restaurant that was good. We had a very comfortable stay.
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 11일
Dear Donald,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks.A "spacious" and "clean" room, a "good" dinner at PLAY and a "very comfortable" stay...thank you for choosing WO. We are glad to have had you with us!Please come again, we will be delighted to welcome you back, hopefully often over the coming years!Kindest regards,

10/10 - 훌륭해요

Saeed

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and convenient place.
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 11일
Dear Saeed,We are very pleased to see by your 5-STAR rating that you had a wonderful time here with us at White Oaks!Thank you for letting us know that you found WO a "nice and convenient place". We are delighted that you are happy!We look forward to your next visit, to welcoming you back and to doing all that we can to help you enjoy your next visit as much as this one!Kindest regards,

8/10 - 좋아요

Oksana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: spacious room, excellent hotel staff Cons: food is terrible. We ordered steaks for dinner and it was the toughest pieces of meat we had in our lives. For breakfast, it took 20 min to sit us ( there was no receptionist…); table linens were stained, we opted for breakfast buffet, and the “ limited choice” would be a compliment, not a single piece of cheese or vegetables, few very sad looking pastries.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Flutur

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 10일
Dear Flutur,Thank you for the 5 STAR Rating and for letting us know, via this, that you had a fabulous time with us here at White Oaks. We are delighted that your getaway, was all that you were hoping for and look forward to your return. It will be our pleasure to warmly welcome you anytime!Kindest regards,

10/10 - 훌륭해요

dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet and friendly
2024년 3월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 8일
Dear Dave,It is great to know that you had a 5 STAR experience while with us here at White Oaks! We are delighted that you are happy!Thank you for the TOP-Rating, for letting us know that you found our resort "clean quiet and friendly" and that you enjoyed your recent getaway at WO.We look forward to your return and to warmly welcoming you, hopefully often over the years!Kindest regards,

10/10 - 훌륭해요

Polina 님, Peninsula

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this property, amazing service and great accommodations!!!
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 7일
Dear Polina,How wonderful to read that you "love this property" as we love having you with us here at White Oaks!Thank you for your feedback and taking the time to write in. It is so wonderful to read so many terrific comments about our resort!Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone!"We truly appreciate your comments, "amazing" service", "great accommodations" and 5 Star Rating and hope that you will back to stay with us again in the near future! We look forward to it!Kindest regards,

10/10 - 훌륭해요

JUAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great management and client service. Highly recommended
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 7일
Dear Juan,Thank you for completing this survey and for the 5-STAR rating! We are delighted that you enjoyed your stay with us at White Oaks and that everything was to your utmost satisfaction, including our service and "great" management.Your gracious recommendation is valued as are your kind words.We look forward to having you back, anytime! It will be our pleasure to warmly welcome you again.Kindest regards,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to pretty much everything
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 5일
Dear David,Thank you kindly for your 5 STAR Rating, for letting us know by this rating that you had a fabulous time with us here at White Oaks and for noting our great location .We will be delighted to warmly welcome you back over and over again!Kindest regards,

10/10 - 훌륭해요

Merenie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is wonderful! The amenities are fantastic!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 6일
Dear Bradley,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks.Please come again, we will be delighted to warmly welcome you back!Kindest regards,

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was perfect. The hotel and room were very clean, with a lot of toiletry options and a great blow dryer. Lots of towels. Parking was easy and close. All of the staff were lovely. Fresh flowers everywhere! My only suggestion is move the TV so it’s closer to the bed. It was across the room, and we couldn’t even read the guide on the tv screen from the bed.
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 4일
Dear Rebecca,Thank you so much for letting us know that you had a "perfect", 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you found our hotel "very clean", with "lots of toiletry options", "great" blow dryer, "lots of towels", "easy and close" parking, "fresh" flowers everywhere and "lovely" staff who are actually delighted that you are with us! We are so glad that you are happy.I wish you to know that your feedback regarding the TV has been forwarder to the appropriate team for review and consideration. Please come again, it will be our pleasure to cheerfully welcome you back with a big smile, anytime!Kindest regards,

10/10 - 훌륭해요

Ginette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone and everything.
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 4일
Dear Ginette,"Everyone and everything" were a 5 STAR highlight for you here at White Oaks...Wow...thank you for your lovely comment and especially for letting us know that you are happy!We look forward to seeing, and warmly welcoming you again and again and again!Kindest regards,

10/10 - 훌륭해요

Alexander

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a great night away
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 4일
Dear Alexander,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you had a "great night away" and especially that you are happy!It will be our pleasure to welcome you back again and again!Kindest regards,

10/10 - 훌륭해요

Jeroen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 4일
Dear Jeroen,It is great to know that you had a 5 STAR experience while with us here at White Oaks!Thank you for the TOP-Rating and for letting us know, through this, that you enjoyed your recent getaway at WO.We are delighted that you are happy and look forward to your return!Kindest regards,

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic stay at White Oaks resort and spa. The staff at this hotel are so kind and attentive. The beds were comfortable and the rooms were clean. We would definitely stay here again in the future.
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 30일
Dear Shannon,We are delighted that you are happy!Thank you so much for letting us know that you had a 5 STAR, "fantastic" experience during your recent visit to White Oaks. We could not be more pleased that you found our team "so kind and attentive" as we believe that this is how it should be.It will be our sincere pleasure to warmly welcome you when you "definitely" stay at WO again. Your return is a very rewarding compliment for all of us here and we can't wait to have you back!Kindest regards,

8/10 - 좋아요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is quite dated compared to the photos available. The staff however were great in resolving a room issue and for this reason alone I would consider a second stay. The hotel is about 20 minutes from Niagara fall and 25 minutes from Niagara on the lake. It’s a great place to base yourself for both those activities.
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 29일
Dear Raymond,Thanks so much for one of the TOP Ratings! We appreciate knowing that you had a wonderful getaway with us here at White Oaks and that our team was able to take excellent care of you, including resolving a room issue to your complete satisfaction. Perhaps the combination of our WO pictures and our guests’ pictures online would give everyone looking to come to White Oaks, the best overview possible, as we wish to represent ourselves in the most accurate way.I'm sorry to read that you may have unfortunately hit more than the normal traffic while visiting us, as basic driving time to both NF and the core of NOTL is approx.15 minutes based on regular traffic. It will be our pleasure to warmly welcome you again, for your second and hopefully, third, fourth, fifth...and even more times over the years!Kindest regards,

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a wedding. There was a shuttle to and from the winery. Great experience.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 27일
Dear Megan,Having a "great experience" here with us at White Oaks is what it is all about...adding that you were at a friend/loved one’s wedding...over the top wonderful for you and the bride and groom, I am sure! Congrats to them!Thank you for letting us know that you are 5 STAR happy as it means so much to us to know that you are pleased.We look forward to your return and to greeting you with a cheery smile and warm welcome, anytime!Kindest regards,

10/10 - 훌륭해요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love coming back to this hotel. A great experience every time
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 27일
Dear Christine,You "love coming back" to White Oaks, which is wonderful, as we love having you with us!Thank you for your continued loyalty and for letting us know that you have a "great" experience every time! We are delighted that you are happy!Warmly welcoming you again and again is our pleasure. We hope to see you soon!Kindest regards,

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our regular mini getaway spot for many years. Great location, nice rooms, fantastic gym and spa, and reasonably priced.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 28일
Dear Emily,We are delighted to have had you back again and to know that you continue to find White Oaks your go to/regular 'mini getaway spot"!"Reasonably" priced, "great" location, "nice" rooms, and a "fantastic" gym and spa...thank you for choosing WO again for the wonderful experiences we believe you deserve.We will always be here with a warm smile, cheery greeting and a genuine welcome when you find time to return!Kindest regards,

10/10 - 훌륭해요

Martha

2024년 2월에 3박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 24일
Dear Martha,It is very nice to know that you had a 5 STAR experience while with us here at White Oaks!Thank you for the TOP-Rating and for letting us know, through this, that you enjoyed your recent getaway at WO.We look forward to your return!Kindest regards,

10/10 - 훌륭해요

Bhavik

2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 11일
Dear Bhavik,Thank you so much for letting us know that you had a 5 STAR experience during your recent visit to White Oaks. We are delighted to know that you are happy.Please come again, it will be our pleasure to welcome you back!Kindest regards,

10/10 - 훌륭해요

Tosin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very gorgeous hotel. We enjoyed our stay. This ia luxury hotel. Thank you
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 21일
Dear Tosin,"Very gorgeous hotel" - Wow - we at White Oaks are delighted that you enjoyed your stay and that you found everything about it a "luxury" hotel experience.We sincerely appreciate your kind words and thank you for posting.All of us here could not be more pleased that you are 5 STAR happy, and look forward to extending our genuine smiles and cheery greetings of welcome to you, hopefully soon!Kindest regards,

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything at the White Oaks makes you feel special. The staff, the service, the place.
2024년 4월에 4박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 20일
Dear Beatriz,We are very pleased to see by your 5-STAR rating and to read your kind words noting that "everything at the White Oaks makes you feel special"...that you had a wonderful time here with us.Thank you for letting us know that this is partly due to our "staff, the service, the place"...we could not be more pleased that you are happy and that you feel truly welcome and valued while with us!We look forward to your next visit, to warmly welcoming you back, and to doing all that we can to help you enjoy your next visit as much as this one!Kindest regards,

6/10 - 괜찮아요

Ashley

2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 20일
Dear Ashley,I am sorry to see by your rating that you did not have the fabulous experience that we truly wish for you while here at White Oaks. It is my sincere hope that our team made it right for you while on property, however, should you wish to speak with me for any reason, I invite you to contact me at WO (I am the only Lindy here). I will be happy to take your call and ask that you leave a message if I am unable to get to the phone right away. I will respond to your v.m. as promptly as possible.It is with hopeful optimism that we look forward to warmly welcome you again at WO.Kindest regards,

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Covienient location friendly staff
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 16일
Dear Sabrina,Thank you for letting us know that you had a 5 STAR getaway, found our team "friendly" and our location "convenient! We are delighted that you are Happy!We hope to warmly welcome you again many times over the coming years!Kindest regards,

10/10 - 훌륭해요

Nancy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing weekend, all the staffs are willing go beyond extra miles to make sure all the guests have a wonderful time during their stay
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 21일
Dear Nancy,We could not be more thrilled that you had an "amazing" weekend here with us at White Oaks!As it is our pleasure to have you with us, it is very gratifying to read that you felt our team went "beyond extra miles" to ensure your and our other guests happiness.Thank you for your kind words, for posting and for your 5 STAR rating.Warmly welcoming you will be our pleasure anytime!Kindest regards,

10/10 - 훌륭해요

Florence 님, North York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here were all so friendly and courteous, from the front desk to the restaurant seevice. The room was quite comfortable and very clean. We came to watch the eclipse and they provided eclipse glasses too. The food from the Liv restaurant was delicious. Great stay overall!
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Florence,What an exciting time for everyone! Thank you for choosing White Oaks for this memorable eclipse adventure and for letting us know that you had a wonderful time."Delicious" food, "quite comfortable and very clean room" and staff who are "so friendly and courteous"…we very much appreciate your kind words and observations, most of all however, we are delighted that you are happy!Warmly welcoming you whenever you have the opportunity to visit again, will be our pleasure!Kindest regards,

10/10 - 훌륭해요

Wendy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were so friendly and responsive. Not just at check in but at any time when you came in contact. Good food options. Very clean.
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Wendy,Thank you for letting us know that you are 5 STAR happy!"Friendly and responsive" staff throughout your stay, "very clean" facility and good food options...we are delighted that you enjoyed your stay and that you are pleased with your experience here with us at White Oaks.It will be our pleasure to warmly welcome you again, anytime!Kindest regards,

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 14일
Dear Jackie,We are very pleased to see by your 5-STAR rating that you had a great time here at White Oaks!Thank you for choosing WO and for posting.We look forward to your next visit and to warmly welcoming you back again, hopefully soon!Kindest regards,

8/10 - 좋아요

Jody-Kay

2024년 4월에 1박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 5월 4일
Dear Jody-Kay,We are very pleased to see by one of the Top ratings that you had a great time here at White Oaks!Thank you for completing this survey and for letting us know.We look forward to your next visit and hope you have a fabulous day!Kindest regards,

10/10 - 훌륭해요

Franca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 13일
Dear Franca,Thank you kindly for your 5 STAR Rating and for letting us know that you had a great stay with us, here at White Oaks!We appreciate you taking time to post and look forward to warmly welcoming you back again and again!Kindest regards,

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was clean and updated, the service was very good and everyone was very helpful. We had a great stay and would stay again in the future.
2024년 4월에 4박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 10일
Dear Megan,We are delighted that you had a "great" stay, and especially that you would stay again with us here at White Oaks! We could not be more pleased that you are happy!Thank you for noting our "clean and updated" property as well as our "very good" service and "very helpful" staff. It is our pleasure to help by doing all that we can to ensure the best stay possible.We look forward to your return and to warmly welcoming you again and again!Kindest regards,

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are downright amazing. There wasn't a single person staffed at that hotel that looked miserable or overworked or stressed. Highly recommend staying here.
2024년 4월에 2박 숙박함
답변 제공: Lindy, Guest Services Liaison 님, 2024년 4월 10일
Dear Thomas,We can not thank you enough for your kind and generous praise of our team as well as your gracious recommendation!"Downright amazing", no miserable or overworked or stressed staff...it is great of you to post your observations especially as your experience and comfort is important to all of us. We really do enjoy what we do and taking great care of our valued guests and each other, is a big part of this.A cheery greeting, genuine smile and warm welcome are here waiting for you anytime you have the opportunity to visit us at WO! We look forward to it!Kindest regards,