Dear Patricia,I am stunned by your comment which is dishonest and very unfair.You arrived earlier than check-in time, and I informed you that unfortunately it was not before 3 p.m. because I would like to complete the formalities at the same time as handing over the keys to your room, however I will not have never refused access to our lounges.You have benefited from a double sea room of 18m², which is decorated (but perhaps not to your taste, this is possible).As for the reception room which is also the bar area, it is obvious that the only consumption authorized is that of the establishment and not that of outside that you have purchased. You simply did not appreciate that one evening, when you came back with a pizza, and sat on the terrace, I informed you that you could not dine here, given that I was serving customers who had reservations, dinner.When you go to a restaurant, do you bring your own food?You yourself noticed and saw that I took care of everyone, both at the bar, at reception, in the rooms... so if for you to be with all the customers and ensure that they have a pleasant stay is not the service, I wonder what you need? For your information, I have a lot of interest in all our guests, and that's why 95% love them and come back.In the future, avoid saying that your stay went well at check-out and hypocritical smiles. Best wishes

MErci pour ce magnifique commentaire. Nous sommes heureux que vous ayez passé un excellent séjour chez nous. Nous espérons vous accueillir de nouveau.

Thank you for your excellent rating. Looking forward to welcoming you again. Best regards

Hello. Thank you for your very nice comment. We are delighted that you had a very good stay. Our hotel is in full renovation, and we would be happy to welcome you again and that you discover our novelties. Best regards

Hello. Thank you for your comment. We take note of this one. We hope to see you again soon to enjoy our renovated rooms. Best regards

Bonjour, nous vous remercions d'avoir laissé une note sur votre séjour. Cependant, afin d'améliorer nos services/points négatifs, nous aurions bien aimé savoir ce qui vous a déplu. Nous sommes en pleine rénovation de notre hôtel et serons heureux de vous accueillir de nouveau dans nos nouvelles chambres et vous faire découvrir nos nouveaux services. Bien cordialement

Hello, thank you very much for your comment. Looking forward to seeing you again in our renovated hotel. Best regards

Hello. Thank you very much for your very nice comment. Indeed, since the takeover of this hotel on July 1st, we are doing everything we can to make your stay as pleasant as possible. Since our annual closure on November 6, we have completely renovated all our rooms and common areas. We hope to be able to welcome you again so that you can enjoy it. Best regards

Hello, thank you very much for your lovely comment. I am Charlotte the new owner, and will be sure to pass this on to them. We hope to see you again in our hotel which is being completely renovated, so that you can have another excellent stay and discover our new features. Best regards

Hello. Thank you for your very nice comment. We are delighted that you had a very good stay. Our hotel is in full renovation, and we would be happy to welcome you again and that you discover our novelties. We would be delighted to offer you our spritzes and other cocktails again on the terrace, facing the sea. Best regards

Hello. Thank you for your lovely comment. We are delighted that you had a very good stay in our charming hotel. Our hotel is in full renovation, and we would be happy to welcome you again and that you discover our novelties. Best regards

Hello. We thank you for your comment. We are delighted that you had a very good stay in our hotel. It is being renovated, and we would be happy to welcome you again and for you to discover our novelties. Best regards

Bonjour, Thank you very much for this very nice message. It was a pleasure to welcome you. Best regards, Eric & Laurence

Bonjour, Thank you very much for this nice message. Dankeschön, The Staff