“Upon arriving at 9pm my suite was not ready, mind you check in is at 3pm. There was no
communication of the delay. When I entered, there was a lobby full of people & luggage, They estimated a 30 min wait time with a defaulted apology. They offered me to go eat at a near by restaurant with the promise that my suite would be ready. Unfamiliar with the area & traveling with an infant I asked to leave my luggage & he refused. I admittedly made the decision to stay in the lobby after weighing my...
“Upon arriving at 9pm my suite was not ready, mind you check in is at 3pm. There was no
communication of the delay. When I entered, there was a lobby full of people & luggage, They estimated a 30 min wait time with a defaulted apology. They offered me to go eat at a near by restaurant with the promise that my suite would be ready. Unfamiliar with the area & traveling with an infant I asked to leave my luggage & he refused. I admittedly made the decision to stay in the lobby after weighing my...
Tia