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"everything was good"

"Great staff great property "

"It was not my first time at Citizen M For me it’s the Best hotel in South Beach Many hotels here have changed owners Nothing compares to Citizen M Friendly helpful staff There is no other hotel in South Beach like Citizen M it’s a jewel "

"Great"

"Staff more than helpful and cordial"

"Great bar staff, food was good. Nice clean rooms. Place smelled nice."

"I appreciated the close location to the beach. We were literally a walk across the street to the beach. Everything was walkable. The staff were attentive & present. Very helpful and friendly & accommodating. The lobby area always was clean smelling. I liked they provided complimentary bikes to ride, beach chairs & bottled water. What I did not like were the little bit of channels available on the tv. The stations they did have did not have service so it did not work. Would also recommend a full length mirror. "

"Nice stay would come back"

"At check in, I was offered an upgrade to a room with a balcony and it was fabulous! Marvelous view of downtown Miami with sunset. We really enjoyed the pool and having a mimosa at the outside bar. Breakfast right on the bayside was charming. And the Baia SPA not to be missed! I treated myself to a massage and it was superb!!"