노스서버브, 시카고의 허니문 리조트 및 호텔

“Chicago downtown access is not easy. It is quite far from the hotel.”

“Door jamb was damaged (door kicked in, long crack in wood) and deadbolt could not latch. Stagnant water in non-working freezer, had a smell. Shower barrier cracking near faucet pull. Missing bulbs in bathroom light...hazard if gets too steamy. Room (#25) should have been rotated out of service. Staff seemed eager to shove me out the door.”

“벨맨의 도움은 아주 훌륭했습니다.”

“Great.”

“We arrived a day later than originally expected due to flight delays and schedule cancellations. Despite having pre-booked a two queen bed room, upon arrival, we were informed by the hotel check-in staff that it had been sold to someone else because we didn't show up. While it's frustrating enough that our reserved room was given away despite us having paid for a four-day stay, the fact that there was no two queen bed room available immediately, and we had to wait until 3 PM due to the flight...