리셉션

햄프턴 인 엘크턴 메릴랜드 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 588개 이용 후기 중 331개" "
평점 8 - 좋아요. 588개 이용 후기 중 166개" "
평점 6 - 괜찮아요. 588개 이용 후기 중 39개" "
평점 4 - 별로예요. 588개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 588개 이용 후기 중 24개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was suppose to have continental breakfast. Went into kitchenette area, it was closed with some woman making sandwiches i think. At the front desk were brown bagswith an apple, orange, a muffin, and a small danish. No juices, coffee, tea, cereal, milk. Dont advertise continental breakfast if it is not true. Also, no garbage can in the room. He had to pile our wrsppers and empties kn the dresser. I dont live yhat way.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place, clean with friendly staff
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Brianna

좋아요: 청결 상태
2024년 4월에 1박 숙박함

8/10 - 좋아요

Daisy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really like the in door pool! They have great breakfast & it’s nice & quite on the building
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Yves

가족 여행
좋아요: 청결 상태
Moyen!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Stéphane

연인과의 여행
별로예요: 직원 및 서비스
Quoique correct, la chambre n'était pas aussi propre qu'elle aurait dû être. La personne à la réception n'avait assurément pas le goût d'y être.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Clay

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

marilu

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Marianne

가족 여행
Property undergoing updates which it truly needs. Terrible tvs. Need some better premium channels n larger tvs.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Yujung

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kerry

2024년 1월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Jorge

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad hotel. The gym and pool services were not available...And they charged me the same even though I couldn't use those services! (They should notify on the page that the building was under repair and give discounts to passengers). The hotel is ugly, the elevators are loose (they seem unsafe), and almost all the people at the reception give poor service. The only person who does their job well is the person who prepares breakfast. I didn't change to another hotel because I was very tight with my times. I will no longer return to that hotel or any hotel in that chain. Bad experience.
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Tema

Jasean was courteous and efficient and friendly at check-in.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Ellen

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très belle hôtel. Localisation correct. Des travaux sont actuellement en cours. Lit très confortable. Déjeuner très bien.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great breakfast, but some fruit would have been nice. Pretty quiet on floors
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Constant

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Allan

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hampton Inn's are usually a good quality medium hotel. This one fell below those standards. No keys were available. Every time you had to enter your room, the hotel staff would have to open your door. The mattress was a bit uncomfortable and the breakfast wasn't up to typical standards (Fewer options). I'm glad I was only staying one night, otherwise I would have moved to a different hotel.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Maureen

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. 1st time there. Hidden from main the road. Nice breakfast. Very clean. Will stay again.
2023년 11월에 1박 숙박함
답변 제공: Michelle Lee (General Manager) 님, 2023년 11월 29일
Greetings from Hampton Inn Elkton!We are pleased to hear that your stay with us was to your satisfaction as we strive to provide excellent service to all our guests.Sending warm wishes during this holiday season.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful. The parking was easy. The breakfast that was included with the room was perfect. The room was large and pleasant.
2023년 11월에 1박 숙박함
답변 제공: Michelle Lee (General Manager) 님, 2023년 11월 29일
Greetings from Hampton Inn!Thank you for your review of our hotel with all your kind words that are greatly appreciated..We hope to see you again during future stays & we're sending warm wishes during this holiday season.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Open the pool
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Robin

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Padmanabhan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A neat place with courteous staff! Breakfast was good. The property is going through renovation, so few amenities such as fitness center are not available right now. Otherwise no complaints!
2023년 11월에 1박 숙박함

8/10 - 좋아요

Marianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very nice. Think they should offer some type of premium tv service free of charge.
2023년 11월에 2박 숙박함

4/10 - 별로예요

Eric

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I know that hotel was being renovated so many things were "unavailable". But it was compounded with disappointing customer service.
2023년 11월에 1박 숙박함
답변 제공: Michelle Lee (General Manager) 님, 2023년 11월 27일
Greetings from Hampton inn Elkton!Even though you did not specify what transpired during your stay. We strive to provide excellent customer service no matter what the situation may warrant. Please allow us to win back your business during future stays in or near the Elkton area.

4/10 - 별로예요

John A

가족 여행
Upon check-in the clerk was unable to give us key cards or remote access ( through our phones ) was told the system was not working but should be up soon Well that was untrue so every we left the room we had to wait for someone to come back to the desk or one of us had to stay in the room to let the other back in VERY INCONVENIENT
2023년 11월에 1박 숙박함
답변 제공: Michelle Lee (General Manager) 님, 2023년 11월 21일
Hello sir, we are very sorry for an inconvenience this problem may have caused you. However we have to wait on Hilton to resolve the problem of accessing guest keys ,this is affecting a number of hotels with the same server. We have exhausted all options on our end & unfortunately is out of our hands. Front desk staff is working very hard through this issue to provide awesome customer service & access guest rooms when needed during this ongoing issue.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Helen

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rocco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
family weekend
great hotel clean bed’s excellent good breakfast
2023년 11월에 1박 숙박함
답변 제공: Jass 님, 2023년 11월 6일
Dear Rocco,Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could exceed your expectations during your visit. We appreciate your feedback and hope to welcome you back in the near future. Remember to stay safe and have a wonderful, upcoming holiday season.Warm Regards,Jasmine Holder Guest Services Manager

8/10 - 좋아요

Frank

2023년 11월에 1박 숙박함

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable. Quiet
2023년 11월에 1박 숙박함
답변 제공: Jass 님, 2023년 11월 6일
Dear Amy,Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a comfortable, and clean stay during your visit. We appreciate your feedback and hope to welcome you back in the near future. Remember to stay safe and have a wonderful, upcoming holiday season.Warm Regards,Jasmine Holder Guest Services Manager

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Liked location. Didn't like dog yapping.
2023년 10월에 2박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again. Have a safe and enjoyable holiday season.

2/10 - 너무 별로예요

Edwin 님, Stoneham

연인과의 여행
Very disappointed in the condition of the hotel. Surprising for a Hampton Inn. The hotel was old and outdated. Strange dude wandering around in the lobby. I do not recommend this hotel.
2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback, both the positive aspects and the areas where we fell short.We apologize for any inconvenience caused by the condition of our hotel during your stay. We understand the importance of amenities and comfortably, and we are currently undergoing renovations to enhance our facilities, as mentioned on our booking platforms. We are committed to providing an improved experience for our guests, and we hope you will consider returning once these upgrades are complete.Your input is valuable, and we are actively working to expand and improve our hotel offerings to better cater to the varied preferences of our guests.We truly appreciate your understanding during this transitional period, and we look forward to the opportunity to welcome you back for a more enjoyable stay.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again. Have a safe and enjoyable holiday season.

4/10 - 별로예요

Irving

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property does not measure up to the standard of Hampton Inn. We checked in late on the evening and the attendant was not friendly and acted like he was doing us a favor. Also no dark roast coffee available. Bathroom was dirty with no soap at the sink. Disappointing and not what we expected from a Hampton Inn
2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback, both the positive aspects and the areas where we fell short.We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your feedback is valuable, and I want to assure you that we take it seriously. We agree with the unaccepable for the lack of friendliness displayed by our evening attendant and any inconvenience caused by the absence of dark roast coffee.Additionally, the condition of the bathroom and the absence of soap is unacceptable, and I assure you that we are addressed this with our housekeeping team. Your comments do not align with the high standards we aim to maintain, and we are committed to making the necessary improvements to ensure a more positive experience for our guests.If you decide to give us another chance, I would be personally involved in making sure your next stay exceeds your expectations. Have a safe and enjoyable holiday season.

2/10 - 너무 별로예요

Jane

출장 여행
I have stayed here often but on this night there was continued noise and I could not sleep.The beds were lumpy and the pillows also … dust skirts a wrinkled mess.Just miserable.I would like a credit for this night.I stayed here the week before and it was a different experience.
2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback, both the positive aspects and the areas where we fell short.We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your feedback is valuable, and I want to assure you that we take it seriously. If you decide to give us another chance, I would be personally involved in making sure your next stay exceeds your expectations. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Jean

2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Rounette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

4/10 - 별로예요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone decided to run the vacuum in the hallway at 3AM. and in the cart was in the hallway when went to breakfast..No shampoo in the dispenser. Do think I should have received something off my bill for whomever ran the vacuum
2023년 10월에 2박 숙박함
답변 제공: Michelle Lee (General Manager) 님, 2023년 10월 13일
Hello Theresa ,I sincerely apologize for having to run the vacuum at that hour, as I hate to disturb any of our guests here. Another guest had an accident that was out of my control but with my duty to keep a clean environment for everyone , I decided to do what had to be done so everyone wouldn't be affected by the mess 1st thing in the morning. Also for obvious reasons the housekeeping cart was by the restroom because what had to be cleaned started at the restroom - the guests room. & again sorry for disturbing you at that hour , rest assured our cleaning hours are always between the hours of 9-4 .

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
There was no soap in the shower
2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced regarding the shower gel. Your comments are essential to us, and we are committed to addressing these issues to enhance our guests’ experience. We will review our housekeeping and front desk procedures to ensure prompt and reliable fulfilment of guest requests. Rest assured; we will make the necessary adjustments to prevent this from happening in the future.Your feedback is valuable in helping us improve, and we genuinely hope you will give us another opportunity to serve you in the future. Please feel free to reach out to our management team directly during your next stay, and we will ensure a more pleasant and hassle-free experience.Thank you for your understanding, and we look forward to welcoming your back. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

4/10 - 별로예요

Lisa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just yuck😬
2023년 9월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback, both the positive aspects and the areas where we fell short.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Diane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 5박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recent trip
Hotel was clean and staff was very friendly. Went to breakfast at 9am and eggs/sausage were cold. Other than that, great trip. I would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Jasmine 님, 2023년 11월 22일
Greetings from Hampton Inn, Elkton!Thank you so much for taking the time to out to share your experience. We are truly delighted that we could ensure a wonderful and comfortable stay during your visit. Additionally, please feel free to let us know how we can improve in breakfast.We appreciate your feedback and hope to welcome you back in the near future. Have a safe and enjoyable holiday season.

10/10 - 훌륭해요

Lydia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well-appointed rooms, very friendly staff
Always happy to stay at the Hampton Inn in Elkton; people who work there are nice, beds are comfy, micro & fridge in every room is VERY important! The only critique I have is the pillows are not good, too squishy and lumpy.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No
2023년 9월에 2박 숙박함