5/5 - Excellent
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf

Excellent check in experience and follow up from Ella. The lobby bar area was beautiful with the Christmas trees and other decorations.
Reviewed on Nov 27, 2025

All above.
Reviewed on Nov 24, 2025

All around amazing
Reviewed on Nov 27, 2025

Everything was perfect!!
Reviewed on Nov 25, 2025

Excellent experience! We’ll be back.
Reviewed on Nov 23, 2025

Everything was first class, even the coffee shop downstairs. Not to mention the grocery store that is attached to the same building. The ultimate convenience right near the miracle Mile in Chicago, my most favorite place in the world.
Reviewed on Nov 25, 2025

You can enjoy some retail therapy when you visit Michigan Avenue, a popular shopping spot in Chicago. Amble around this vibrant area's riverfront and enjoy its top-notch restaurants.

Tour the iconic grounds and catch a game March through September at Chicago’s beloved baseball stadium.

Attend an event at the United States’ largest convention center, which features hyper-modern facilities and huge exhibition spaces connected by promenades and sky bridges.

A ferris wheel, shopping, restaurants and more can be found in this waterfront entertainment district.

A landmark gathering place for locals and visitors who come to admire the unique art, architecture and landscape.

Events center, NFL stadium and historic landmark all in one, this waterfront field is one of Chicago’s most popular destinations.
I just really love the excellent customer service I receive from Alex the young lady in the mid evening shift staf
If you are going to Chicago, save the money on gas and headaches driving downtown and stay downtown.
Customer service was bad.
Thank you@!
The area surrounding the hotel wasn't very nice but that is all i saw.
