“1. Phone in room didn't work.
2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1)
3. Door key didn't work and had to change rooms.
4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange.
5. The lady at the counter offered a refund but the main manager stepped in and blocked it. ”
“1. Phone in room didn't work.
2. The heat setting wasn't explained to us at check-in and by the time we realized there was an issue the office was closed (10pm). (And see #1)
3. Door key didn't work and had to change rooms.
4. Breakfast was advertised but turned out to be an unripe (green) banana, an apple, and an orange.
5. The lady at the counter offered a refund but the main manager stepped in and blocked it. ”
Adrian