“Service was worse than expected for a hotel of a calibre like Four Seasons.
1. Upon checking in and finishing dinner, we were told someone would show us to our rooms because the hotel was quite large. However, we were ignored and left to our own devices and had to find our way to the rooms.
2. For one of the rooms that we booked (out of 3), we were given a room that was clearly a downgrade from the two others and also a disability accessible room. When first approaching the reception, they...
“Service was worse than expected for a hotel of a calibre like Four Seasons.
1. Upon checking in and finishing dinner, we were told someone would show us to our rooms because the hotel was quite large. However, we were ignored and left to our own devices and had to find our way to the rooms.
2. For one of the rooms that we booked (out of 3), we were given a room that was clearly a downgrade from the two others and also a disability accessible room. When first approaching the reception, they...
E Teng