표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 685개 이용 후기 중 373개" "
10 - 훌륭해요
373
평점 8 - 좋아요. 685개 이용 후기 중 153개" "
8 - 좋아요
153
평점 6 - 괜찮아요. 685개 이용 후기 중 73개" "
6 - 괜찮아요
73
평점 4 - 별로예요. 685개 이용 후기 중 42개" "
4 - 별로예요
42
평점 2 - 너무 별로예요. 685개 이용 후기 중 44개" "
2 - 너무 별로예요
44
8.4/10
청결 상태
8.8/10
직원 및 서비스
8.4/10
편의 시설/서비스
8.0/10
숙박 시설 상태 및 시설
8.2/10
친환경
이용 후기
10/10 - 훌륭해요
DOKYUNG
2023년 12월 24일
DOKYUNG
2023년 12월에 6박 숙박함
답변 제공: General Manager 님, 2023년 12월 26일
Dear Dokyung, Thank you for the outstanding rating! We are delighted your time at Residence Inn Orlando Convention Center was great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Happy Holidays and Happy New Year!Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Beomtaek
2017년 8월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable price and very good location, restaurant, bar, grocessary shops, gift shop, etc can work with in 10 min..
Beomtaek
2017년 8월에 5박 숙박함
답변 제공: James 님, 2017년 8월 19일
Dear Beomtaek, we were delighted to read that you enjoyed your stay at the Residence Inn Orlando Convention Center, and that our location helped make your stay a great one. We look forward to the opportunity to be of service the next time you're in Orlando.
Gina F,
General Manager,
Residence Inn Orlando Convention Center
6/10 - 괜찮아요
실제 이용하신 고객
2015년 5월 26일
올랜도를 방문한다면 이 곳을 추천합니다
1. 유럽의 호텔을 기준으로 한다면,단출한 '조식'에 실망할 수 있습니다.
- 지극히 어메리칸 스타일의 식사 제공(씨리얼, 토스트, 에그스크램블 정도)
2. 깔끔하고 쾌적해서 장기 투숙의 경우 편하게 이용할 수 있습니다.
- 7박 이상 투숙함, 레지던스 특성 상 가족단위로 가면 더욱 좋을 듯
3. 디즈니랜드 방문이 목적이라면- 무료 셔틀이 제공되어 좋습니다.
- 디즈니랜드와 제휴를 맺어서 티켓 결제도 이 호텔에서 가능/무료 셔틀 제공은 덤
실제 이용하신 고객
답변 제공: Hotel Manager 님, 2015년 5월 27일
친애하는 고객,
당신의 숙소 요구에 우리의 호텔을 선택해 주셔서 감사합니다. 나는 우리와 함께 전체 숙박 좋았 희망 나는 디즈니 랜드에 우리의 무료 셔틀 서비스를 지적 해 주셔서 감사드립니다. 그러나, 나는 우리가 우리의 아침 식사 제공과 관련하여 기대에 부응 할 수 없었다 알고 죄송합니다. 다시 한번 감사하고 추천을 위해 우리는 다시 당신을 환영 할 수 있기를 바랍니다.
지나 F
일반 관리자
10/10 - 훌륭해요
나비골 님, 부산, 한국
2014년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족이 이용하기 좋은 호텔.
부엌이 딸리고 독립된 2개 방이 있어 가족 여행에서 이용하기 좋아요.
부엌설비가 완전히 갖추어져 있어 조리에 전혀 문제가 없습니다.
무료 아침 식사도 괜찮은 편이었습니다.
나비골
2/10 - 너무 별로예요
Eduard
2024년 4월 18일
좋아요: 청결 상태
별로예요: 직원 및 서비스
Checked in at 4 pm all good, same day around 8 pm decided to stay one more day, paid through the app for 2nd night. Next day around 12pm called to front desk and told them that I already paid for the next day they confirmed that the payment went through. I and asked them if I can go down and little bit later to get new keys and charge for deposit I asked just one hour but they said absolutely no, you have to come right now. That’s absolutely ridiculous, I had to stop everything and go downstairs to get the new keys while I’ve been busy!
Eduard
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Dear Guest, Thank you for taking the time to write a review. We sincerely apologize for the service you experienced. This matter has been addressed, and we are committed that this will not happen again. We truly hope this unfortunate situation will not prevent you from staying with us in the future. We would welcome the opportunity to provide you with the exceptional hospitality that you deserve.Sincerely, Alex BlancoGeneral Manager
6/10 - 괜찮아요
Misty
2024년 4월 16일
Misty
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Dear Guest, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Chloe
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chloe
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Guest, On behalf of our team at Residence Inn Orlando Convention Center, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Orlando.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
BARRY 님, SUDLERSVILLE
2024년 4월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff very clean room plenty of convenient parking wish I had stayed there on my earlier visit to town great rates, I will be back
BARRY
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Barry, Thank you for choosing the Residence Inn Orlando Convention Center for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that our accommodations, services, and amenities exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will revisit soon.Sincerely,Alex Blanco.General Manager.Residence Inn Orlando Convention Center
10/10 - 훌륭해요
Jacquelyn
가족 여행
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Home away from home environment I've been in love with this hotel since my first visit in Tallahassee, Florida.
Jacquelyn
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Residence Inn Orlando Convention Center. We are delighted to learn that your experience was exceptional. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
8/10 - 좋아요
Wilma L.
2024년 3월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable space, great friendly staff and awesome location!
Wilma L.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Guest, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to hear that you found our proximity to diverse dining options and shopping convenient for your travel plans. It is also wonderful to know that you enjoyed our well-maintained accommodations and courteous service. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 - 훌륭해요
ESTEBAN
가족 여행
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, we stayed in for one night and everything was great. Location is excellent if wanted to stay vlose to Universal or International Drive.
ESTEBAN
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Guest, Thank you for your fantastic review! We are delighted to know you loved each and every aspect of our hotel, especially the convenient location. We hope to welcome you back soon to Residence Inn Orlando Convention Center.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Adriana
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스
Adriana
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 13일
Dear Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon. Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 - 훌륭해요
David
2024년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
David
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Guest, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Earl
가족 여행
2024년 2월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellent
Earl
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 25일
Dear Earl, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to know that your expereince was exceptional. We look forward to welcoming you back the next time you are in the area.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
10/10 - 훌륭해요
Dylan
아이를 동반한 가족 여행, 가족 여행
2024년 2월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2 bedroom suite
Dylan
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Dylan, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are delighted to know that your experience was exceptional. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.Sincerely, Alex Blanco,General Manager,Residence Inn Orlando Convention Center
8/10 - 좋아요
Erik
2024년 2월 3일
Erik
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 22일
Dear Erik, We are delighted you had a great stay at Residence Inn Orlando Convention Center. Thank you for the kind rating, and we look forward to hosting you again soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Fred
2024년 1월 25일
Fred
2024년 1월에 1박 숙박함
답변 제공: Residence Inn Orlando Convention Center 님, 2024년 1월 27일
Dear Guest, We are thrilled you had an excellent stay at Residence Inn Orlando Convention Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 - 괜찮아요
antionette
2024년 1월 23일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
antionette
2024년 1월에 3박 숙박함
답변 제공: Residence Inn Orlando Convention Center 님, 2024년 1월 23일
Dear Antionette, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Ken
2024년 1월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Good breakfast buffet.
Ken
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Guest, We are glad that you enjoyed your stay at the Residence Inn Orlando Convention Center. Thanks so much for taking the time to share your experience. Our mission is to provide exceptional service every day, so based on your kind comments we are delighted to see that our staff did just that. We'll be pleased to pass along your glowing review to our team members. We are also happy to know that you enjoyed our delicious breakfast at our restaurant. Thank you for staying with us and we look forward to welcoming you back soon! Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Kenyone
2024년 1월 22일
Kenyone
2024년 1월에 2박 숙박함
답변 제공: Residence Inn Orlando Convention Center 님, 2024년 1월 23일
Dear Kenyone, We are happy you chose Residence Inn Orlando Convention Center for your recent visit to Orlando. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
christopher
아이를 동반한 가족 여행, 가족 여행
2024년 1월 22일
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and location was great. The pool and hot tub were closed for our entire stay. If we were aware of this ahead of time we would have booked elsewhere
christopher
2024년 1월에 5박 숙박함
답변 제공: Residence Inn Orlando Convention Center 님, 2024년 1월 24일
Dear Guest, Thank you for being our guest at Residence Inn Orlando Convention Center and for your five-star rating. Please accept our apologies for any misunderstanding regarding our amenities. It is never our intention to disappoint our guests, and we will address your feedback internally to ensure all the information is accurately listed. We understand your frustration and appreciate your patience. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely,Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Nicole
출장 여행
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff, especially those at the front desk and the breakfast area ladies!
Nicole
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay. We are delighted to hear that you had an enjoyable experience and that our associates, especially those at the front desk and the breakfast area, made a positive impression. We will make sure to pass along your compliments to the mentioned associates as recognition of their outstanding service. We appreciate your kind words and the opportunity to serve you. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Allison
출장 여행
2024년 1월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here while attending a conference at the convention center and I would stay again. So many amenities are walkable. The rooms where quiet and tidy. Staff was really nice. The breakfast bar in the morning was outstanding and the 2 ladies that organize it were fabulous! A lot of value for the price.
Allison
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Guest,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay while attending a conference at the convention center. It is wonderful that you found the location convenient, with many amenities within walking distance. We are pleased to know that the rooms were quiet and tidy, and we appreciate your kind words about our staff. It is especially rewarding to hear that you enjoyed the outstanding breakfast bar, and we will be sure to pass along your compliments to the two ladies who organized it. Providing value for the price is important to us, and we are glad that we could meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Nick A
2024년 1월 17일
Nick A
2024년 1월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Guest,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Residence Inn by Marriott Orlando Convention Center.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 - 괜찮아요
juan
단체 여행, 가족 여행
2024년 1월 11일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
juan
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 12일
Dear Juan, Thank you for being our guest and for sharing your review with us. While we are pleased that your overall visit was pleasant, we sincerely apologize for not meeting your expectations in certain aspects of your stay. Our goal is to deliver outstanding service to every guest at every opportunity so we hope you will come back soon to let us prove it to you. We hope you will visit again soon!Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
michael
2024년 1월 6일
michael
2023년 12월에 6박 숙박함
답변 제공: Residence Inn Orlando Convention Center 님, 2024년 1월 27일
Dear Guest, We are happy you chose Residence Inn Orlando Convention Center for your recent visit to Orlando. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Judith K
출장 여행, 가족 여행
2024년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and helpful. I needed a room near an outside door for my disabled husband. They were very accommodating but it turns out the room was very noisy because of the slamming outside door. My mistake but the stay was still enjoyable.
Judith K
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Judith K., Thank you for choosing Residence Inn Orlando Convention Center and sharing your experience. We appreciate your kind words about our staff's kindness and helpfulness. We are pleased that they were able to accommodate your request for a room. Your feedback is invaluable, and we will use it to address and rectify the noise issue to ensure that future guests have a more enjoyable experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Modesta maribel
가족 여행
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La habitación todo bien solo que no hacen la limpieza yo estuve 3 días y ni una vez hicieron el aseo y en el desayuno mucha gente poca comida ahí falta más personal para la cantidad de gente que tienen hospedada lo demás bien
Modesta maribel
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear M. Maribel, Thank you for choosing Residence Inn Orlando Convention Center and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the inconvenience caused by the room not being cleaned throughout your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We are also sorry for the service shortfalls you endured, and the frustration caused at the breakfast. We appreciate all of your feedback and have addressed it appropriately. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Jiyoung
2024년 1월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jiyoung
2023년 12월에 5박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Jiyoung, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Orlando Convention Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
4/10 - 별로예요
Carlos
2024년 1월 2일
Carlos
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Carlos, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Joanie
가족 여행
2023년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Joanie
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 31일
Dear Joanie, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando Convention Center; we hope to see you again soon. Happy Holidays and Happy New Year!Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Paul
가족 여행
2023년 12월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paul
2023년 12월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 25일
Dear Paul, We are thrilled you had an excellent stay at Residence Inn Orlando Convention Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 - 괜찮아요
Orkun
2023년 12월 8일
좋아요: 청결 상태, 직원 및 서비스
Orkun
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 10일
Dear Orkun, Thank you for reviewing your stay. We hope that your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest.Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Chavon
가족 여행
2023년 12월 4일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Affordable but Outdated.
Affordable. The hotel is very outdated but clean.
Chavon
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Chavon, Thank you for being our guest at Residence Inn Orlando Convention Center. We appreciate your perfect rating and are glad you loved our clean property. That said, we regret you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. We look forward to having the opportunity to serve you again on a future visit. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
regina
가족 여행
2023년 12월 4일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Customer service was excellent
regina
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Regina, We are glad you enjoyed your stay at the Residence Inn Orlando Convention Center. Our mission is to provide exceptional service every day, so based on your kind comments, we are glad to see that our associates did just that. Thank you for your feedback, and we look forward to being your first choice every time you visit the area. Sincerely, Alex Blanco General Manager
10/10 - 훌륭해요
DOUGLAS
아이를 동반한 가족 여행, 반려동물 동반 여행
2023년 11월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel for large families and small children
DOUGLAS
답변 제공: General Manager 님, 2024년 2월 13일
Dear Guest, Thank you for selecting the Residence Inn Orlando Convention Center for your recent visit to Orlando with your family. Families love our spacious suites that include a fully equipped kitchen and separate areas to relax, dine, and sleep. We are also pleased to provide hotel amenities such as our large heated pool, Jacuzzi, and sports court where kids can enjoy playing ball. Thank you once more for your wonderful review, and we hope to see you again soon. Sincerely, Alex Blanco,General Manager
10/10 - 훌륭해요
Lyza
아이를 동반한 가족 여행
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The 2 bedroom was small but cozy. The kitchen functional. The breakfast was nice. Many options to chose from. But the front desk, a young lady specifically and ive forgotten her name was great. She was so nice, helpful and always had. Smile on her face. The pool area looked clean and nicely done but we didn't get a chance to swim. I would stay here again.
Lyza
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Lyza, Thank you for your glowing review! We are delighted to hear that you enjoyed our well-maintained accommodations, delicious breakfast offerings, and courteous service. It is also wonderful to know that you found our spotless outdoor pool to your liking. Having you as our guest at Residence Inn Orlando Convention Center was a pleasure. We look forward to welcoming you back the next time you are in Orlando.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Christine
단체 여행
2023년 11월 24일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean & comfortable
Christine
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 26일
Dear Christine, Thank you for your perfect rating of Residence Inn Orlando Convention Center. We are thrilled to know you had a comfortable stay, and that you especially loved our well-maintained accommodations along with a quiet retreat. It was our pleasure hosting you, and we look forward to welcoming you back for another rejuvenating experience.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Adrian J
연인과의 여행
2023년 11월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Listen the property was nice an the staff was on point
Adrian J
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Adrian, Thank you for making Residence Inn Orlando Convention Center your home away from home. We are glad you enjoyed the hospitality from our devoted associates and will share your kind words with them. We are also happy you appreciated our well-kept property. Thank you once more, and we look forward to you choosing us again soon. Sincerely, Alex Blanco General Manager Residence Inn Orlando Convention Center
10/10 - 훌륭해요
Marion
2023년 11월 10일
Person checking me in was the nicest person ever. So helpful, made me feel right at home. The studio is HUGE, my jaw dropped!! Good wifi. Could not be happier.
Marion
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear Marion, Thank you for your recent visit to the Residence Inn Orlando Convention Center and for reviewing our hotel. Our associates work hard to ensure each guest has a great experience, so it is encouraging to be recognized for a job well done. We look forward to sharing your compliments with everyone. Thank you again, and we look forward to you choosing us every time your travels bring you to our area.Sincerely, Alex BlancoGeneral Manager
2/10 - 너무 별로예요
Travis
출장 여행
2023년 11월 5일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting musty room
This was the worst stay I’ve had in 10 years. My room was musty to the point of unhealthy and there were no rooms to change me to. My eyes and lungs hurt the entire time. Pretty sure there’s mold in the ventilation and AC system. Everything had a damp feeling. It stunk. It was absolutely miserable. The staff was great and friendly. My colleagues said their rooms were not bad but a bit musty. I will never stay here again.
Travis
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Travis, Thank you for taking the time to share your review. We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Your feedback and your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely, Alex Blanco,General Manager
10/10 - 훌륭해요
Christine
가족 여행
2023년 10월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We came to an Orlando to go to Universal Studios. Our stay was great I don’t have .We came to Orlando to go to Universal Studios. Our stay was great.
Christine
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Christine, Thank you for choosing Residence Inn Orlando Convention Center and sharing your experience. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you again, and we look forward to welcoming you again soon. Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Carlos
2023년 10월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Recommended
A++, everything exceeded our expectations.
Great Location, everthing is clean, and in order, room has a comfortable bed, breakfast buffet with variety, and amazing customer service.
Carlos
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Carlos, Thank you for choosing Residence Inn Orlando Convention Center and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
8/10 - 좋아요
Dolly
가족 여행
2023년 10월 23일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Dolly
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Dolly, Thank you for choosing Residence Inn Orlando Convention Center and for sharing your feedback. We are glad to know that you enjoyed most aspects of your visit. We look forward to welcoming you back soon again.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
Cyril
2023년 10월 19일
Cyril
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
Dear Cyril, Thank you for the perfect rating! We hope you enjoyed our well-kept property and outstanding service. It was a pleasure having you at Residence Inn Orlando Convention Center, and we look forward to welcoming you back in the future.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 - 괜찮아요
Heather
2023년 10월 17일
좋아요: 숙박 시설 상태 및 시설
Heather
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Heather, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Juan
2023년 10월 4일
Juan
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 24일
Dear Juan, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Residence Inn Orlando Convention Center, and we look forward to welcoming you back soon.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
10/10 - 훌륭해요
MADELIN 님, NORTH BERGEN
가족 여행
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good location, clean, full kitchen, sofa bed, small dinning table. All the time hot coffee, flavored cold water and breakfast included.
MADELIN
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Dear Madelin, Thank you for choosing Residence Inn Orlando Convention Center and sharing your feedback. We are pleased to know that you enjoyed our convenient location, well-maintained accommodations, delicious breakfast offerings, and the amenities we offer. We look forward to the opportunity of welcoming you back in the future.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center
6/10 - 괜찮아요
Sneha
단체 여행, 출장 여행
2023년 10월 1일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sneha
2023년 9월에 5박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Sneha, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Alex BlancoGeneral Manager
10/10 - 훌륭해요
Sini
가족 여행
2023년 9월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean the staff was wonderful
The hotel was clean the staff was wonderful, thanks for the great experience.
Sini
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 30일
Dear Sini, Thank you for choosing Residence Inn Orlando Convention Center and for your perfect rating. We are thrilled to know we exceeded your expectations and that you especially loved our well-maintained accommodations and courteous associates. It was our pleasure hosting you, and we look forward to welcoming you back for another wonderful experience. Safe travels.Sincerely, Alex BlancoGeneral ManagerResidence Inn Orlando Convention Center