2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

스타 아일랜드 리조트 앤드 클럽 여행 후기

3.5 out of 5
스타 아일랜드 리조트 앤드 클럽
5000 Avenue Of The Stars, Kissimmee, FL

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1176개 이용 후기 중 558개" "
평점 8 - 좋아요. 1176개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1176개 이용 후기 중 151개" "
평점 4 - 별로예요. 1176개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1176개 이용 후기 중 117개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Sarataish

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dead roaches
2024년 5월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 5월 28일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

4/10 - 별로예요

Tishana

별로예요: 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 28일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful pool and atmosphere at the right price
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 28일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

8/10 - 좋아요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ecxelent location nice and clean
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 23일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

celia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 23일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Kylie 님, Los Angeles

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time at the pools and bar. The store had everything we needed. We wish we had more time there
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 20일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Andre 님, apopka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 20일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Ernesto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 20일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

4/10 - 별로예요

Luis

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Never went to clean up my room, even I placed the sign in the door.
2024년 5월에 4박 숙박함
답변 제공: Guest relations 님, 2024년 5월 15일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

4/10 - 별로예요

Tanisha 님, Largo

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 5월 15일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

8/10 - 좋아요

Vivian

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It's a great location, and we did the job for our family. However, the rooms are outdated and not sound puff, so you can hear your neighbors.
2024년 5월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 5월 15일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

8/10 - 좋아요

Ganeash

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 5월 15일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Maricet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo Ame
2024년 5월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 5월 15일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Cristy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Relaxing place
2024년 3월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 5월 10일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great we go back year after ywar
2024년 4월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 5월 9일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Kidd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and secure
2024년 5월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 5월 7일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Donna

2024년 5월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 24일
Thank you for taking the time to post a review of your stay. We hope you stay with us again.

8/10 - 좋아요

WILLIAM

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Good location. Poor administration. The room was not available on time (almost 1hr late) and the housekeeking personnel show up one hr before the checking out time.
2024년 5월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 5월 7일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Joan

2024년 4월에 5박 숙박함
답변 제공: Guest relations 님, 2024년 5월 20일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

8/10 - 좋아요

TOMMY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and no bed bugs. I sleep so good
2024년 4월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 4월 30일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

2/10 - 너무 별로예요

Ketal

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was HORRIBLE. My husband and o came thinking this place was beautiful. We were so wrong. We checked in and went into our room to find a disgusting moldy scent. To which we blasted the AC to cancel out the smell. But then we were freezing and when we looked for blankets. There were no sturdy blankets. It was just sheets on sheets. There was a brown blanket that was disgusting and filled with blonde hair. After showering, we still felt disgusting and were so itchy. We figured let's be positive. Let's not let our spirits go down so we went for dinner and came back to watch tv and just wind down. However. We turned on the tv and it's just the ad of the resort playing. We called to ask how to fix it and the lady said she doesn't know press the hdmi button. Which made no sense. Then we were so frustrated and Expedia came to our rescue. We checked out of the hotel that same day at 2am (technically it was the next day but we didn't sleep from the moment we checked in at 8pm to the moment we checked out at 2am). We were at this hotel max 4 hrs if that. We booked another hotel thanks to Expedia being accommodating and got out of that sh**hole. This place SHOULD not be called a resort. I've stayed at days inn and holiday inn and even those hotels are better than this resort. We're not the ones to live a luxurious or high life lifestyle. But this was A HORRIBLE experience. Seriously. Don't stay here. The staff also didn't care. I think his name was Stephen or Edward. Horrible.
2024년 4월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 4월 30일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Cynthia 님, Jacksonville

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for us
2024년 4월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 4월 30일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Sonia

2024년 4월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 5월 17일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.

10/10 - 훌륭해요

Nick Elliott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 4월에 5박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 24일
Greetings from Star Island Resort. Thank you for taking the time to write a review. I am glad you enjoyed your spacious villa and your time at Star Island Resort. We hope to have the pleasure of welcoming you back to our resort soon. Warm Regards.

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the pool area only I didn’t like was 200 deposit but the resort was great
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 23일
Thank you for your review. We are glad you had a wonderful time and was able to enjoy the resort amenities. We do hope to have you as a guest again one day!

2/10 - 너무 별로예요

KATHYANN

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was dirty and the staff was very nonchalant about it
2024년 4월에 10박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 23일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 23일
Greetings from Star Island Resort. Thank you for taking the time to write a review. I am glad you enjoyed your spacious villa and your time at Star Island Resort. We hope to have the pleasure of welcoming you back to our resort soon. Warm Regards

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful resort
2024년 4월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 4월 19일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Guest relations 님, 2024년 4월 18일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Kirkland

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 4월 15일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

4/10 - 별로예요

Nelson

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Out dated, floor dirty, tv & remote did not function properly, shower and jacuzzi had hair just wasn’t properly cleaned , & the bed squeaked , I was just not satisfied for the price.
2024년 4월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 4월 15일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Darrius

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 4월에 4박 숙박함
답변 제공: Guest relations 님, 2024년 4월 15일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Graisaly

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
So far it has been a great experience!
2024년 4월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 4월 15일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

6/10 - 괜찮아요

JANAY

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
This place has a lot of potential, but poor cleaning and outdated appliances. I hair spots on my sheets, shower had mold, floor was dirty and not mopped. It actually put a damper on my trip, I can say the manager came and seen my complaints and sent someone to clean it properly. After that I was able to enjoy my vacation.
2024년 4월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 4월 12일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

6/10 - 괜찮아요

Samuel

별로예요: 직원 및 서비스
We have to move rooms 3 times. I will not stay there again.
2024년 3월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 4월 11일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Larry A

2024년 4월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 4월 29일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was everything clean rooms nice staff with wonderful customer service keep up the good work i will be back
2024년 4월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 4월 8일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Tikarra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved this property. Second time here. The peace and quiet and wonderful views.
2024년 4월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 4월 8일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Dominique

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our stay! Clean room! Great customer service
2024년 4월에 4박 숙박함
답변 제공: Guest relations 님, 2024년 4월 8일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 2일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2024년 3월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Nichole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great family trip!
2024년 3월에 2박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

4/10 - 별로예요

Lashae

별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to write a review. I apologize your experience at our resort was not as expected. We appreciate you sharing your feedback and we will be sure to review these concerns.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay all around and hope to be back soon.
2024년 3월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean property
2024년 3월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

6/10 - 괜찮아요

Robert

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

8/10 - 좋아요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Joyce

2023년 12월에 8박 숙박함
답변 제공: Guest relations 님, 2024년 3월 26일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Alonzo

2024년 3월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 4월 8일
Thank you for taking the time to review our property and sharing your experience. We hope you come back to visit us soon.

10/10 - 훌륭해요

Stacy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The check in processing was good. Lots of staff around. They have elevators. Im on the third floor sooo yeah. I love it here. The food is priced economy. Great place. I will be back!!!
2024년 3월에 1박 숙박함
답변 제공: Guest relations 님, 2024년 3월 18일
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay with us. We would love for you to come back.