“Terrible experience.
I made this reservation about a month in advance, yet when we arrived at 8:00 PM for check-in, we were told that our reservation had been given to someone else because of an overbooking issue.
We were a party of three, and the only option offered was a room with one bed for all three of us. When we explained that this was not acceptable, the front desk employee became rude, raised his voice, and repeatedly said there was nothing he could do. Instead of helping us find a...
“Terrible experience.
I made this reservation about a month in advance, yet when we arrived at 8:00 PM for check-in, we were told that our reservation had been given to someone else because of an overbooking issue.
We were a party of three, and the only option offered was a room with one bed for all three of us. When we explained that this was not acceptable, the front desk employee became rude, raised his voice, and repeatedly said there was nothing he could do. Instead of helping us find a...
Alena