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메리어트 캔자스 시티 오버랜드 파크 여행 후기

3.5 out of 5
메리어트 캔자스 시티 오버랜드 파크
10800 Metcalf Ave, Overland Park, KS

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 575개" "
평점 8 - 좋아요. 1003개 이용 후기 중 228개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 109개" "
평점 4 - 별로예요. 1003개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 40개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

smkim 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
goof

10/10 - 훌륭해요

푸른나무 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시가고 싶은 호텔
서비스 좋고, 객실 깨끗하고, 고속도로에서 가까운 호텔이었음.

10/10 - 훌륭해요

푸른나무 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모든 면에 만족
모든 것이 훌륭하여 다시 묵고 싶은 호텔임. 특히 직원 Andrew는 매우 친절하고 배려심이 깊었음.

8/10 - 좋아요

Sandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was comfortable. The bed and pillows were amazing. The hotel was very clean and we will be back!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Tabatha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly environment
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 21일
Dear Tabatha,Thank you for taking the time to share a review about your recent visit. We're glad to hear you enjoyed your time with us. Thanks again. We look forward to your next stay.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Gabriel

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, great amenities.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Gabriel,Thank you very much for the five-star review. We are thrilled our great location and wonderful amenities were everything you needed for a perfect stay. It was our honor to have you join us at Marriott Kansas City Overland Park, and we look forward to your next visit. Warm Regards,George KatzGeneral Manager

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon entering, the cleanliness in whole was very apparent. My stay was very nice. On my second night, the only small but somewhat disturbing issue was that there were minors in the room next to mine and when they arrived, they were very loud. Anything that could be done to help with that would have been great. Thank you all for a great stay.
2024년 5월에 2박 숙박함
답변 제공: General Manager 님, 2024년 5월 10일
Dear Diana,Thank you for highlighting the cleanliness and overall positive experience at Marriott Kansas City Overland Park. We are thrilled to hear that your stay was enjoyable. Regarding the noise issue from the minors next door, we are committed to ensuring a peaceful environment for all our guests and will consider measures to better manage such situations. We look forward to welcoming you back for another great stay!Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

chris 님, florissant

2024년 4월에 2박 숙박함

8/10 - 좋아요

Nicole

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was friendly, clean rooms, everything was as it should be.
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Nicole,Thank you for choosing to stay with us at Marriott Kansas City Overland Park. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. We hope to welcome you back again soon.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Estrella

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and check out was a smooth process.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Estrella,Thank you for your review! We're delighted to hear that you found everything clean and that the checkout process was smooth. We strive to provide a seamless experience for our guests, and we're glad we met your expectations. We look forward to welcoming you back soon!Warm Regards,George KatzGeneral Manager

6/10 - 괜찮아요

Claudio

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
"My experience at the Marriott Hotel was great overall, the rooms were amazing and the service impeccable. But you know what? They shouldn't charge for parking. It's a small thing, but those additional charges can add up quite a bit in the end. And another thing, don't you think breakfast should be complimentary? I know it's a detail, but many hotels offer it as a courtesy and it really makes a difference. In summary, the Marriott is great, but they could consider including parking and breakfast to make the experience even better. Although, honestly, if we're planning to visit the Marriott in other cities, we'd have to think twice because of these additional charges."
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Claudio,Thank you for your thoughtful feedback and highlighting what you enjoyed about your stay with us, including our rooms and service. We continually strive to balance offering competitive rates with providing exceptional amenities. Your comments are invaluable as we consider our guest experience. We hope to have the opportunity to welcome you back, providing an even more satisfying stay.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean, overall the entire place was nice. The parking lot was fenced and was in a very nice area. The beds and pillows were very comfortable and the showers were very nice as well. Would definitely stay again
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Taylor,It was truly a pleasure to host your recent stay at Marriott Kansas City Overland Park. We're delighted to hear we were able to deliver an enjoyable experience and that you appreciated our safe parking area and comfortable accommodations. It's also great to know that you found the beds to your preference too. Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Jessica,It was a pleasure hosting you at Marriott Kansas City Overland Park! We're glad you enjoyed your visit, and we hope to see you again soon.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Dileep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome experience
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Dileep,Thank you for choosing Marriott Kansas City Overland Park! We strive to create memorable moments, and it's great to know we hit the mark. Our team can't wait to have you back for another fantastic stay.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Nichole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great!!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Nichole,Thank you for your recent stay at Marriott Kansas City Overland Park. We are happy to hear about your great experience. Thank you again for your review, and we hope to host you again soon.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Catherine 님, Las Vegas

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was very nice and clean. The pillows were the usual pancake pillows and they didn’t have black out curtains which was disappointing. The Jacuzzi was out of service and then the elevator started malfunctioning so we had to take the stairs alot since we stayed two days. The Starbucks in the hotel was pretty convenient even though they made drinks with no urgency whatsoever.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Katherine,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our pristine accommodations, we're disappointed to learn we fell short of expectations in other aspects. We offer our sincere apologies for any discomfort you experienced in your room and for any inconvenience you encountered with some of our amenities. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.Warm Regards,George KatzGeneral Manager

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was nice. Breakfast buffet was pricey. Lot of traffic on the Interstate next to the property.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Matt,Thank you for taking the time to leave a review. We appreciate your feedback, which helps us evolve as a destination. We hope you'll come back soon so we may have the opportunity to provide you with a five-star stay.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Khung

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 7일
Dear Steven,Thank you for being our guest at Marriott Kansas City Overland Park. Our team is pleased you appreciated our location near restaurants and retail stores. Please join us again next time you're in town. Warm Regards,George KatzGeneral Manager

2/10 - 너무 별로예요

Johnny

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is by far the worst hotel I’ve ever stayed at! You can check my history on here so there’s proof I’ve been to so many hotels and this one is by far the worst one!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 28일
Dear JohnnyWe appreciate your feedback regarding your recent stay. It saddens us to hear that you did not have an ideal experience, and it's unfortunate that we did not meet your expectations. Your concerns are appreciated, and our team considers it an opportunity to continually improve our conditions for our great guests. That said, it was a pleasure welcoming you, and we hope that you consider staying with us again for an exceptional visit more in line with our high standards.Warm Regards,George KatzGeneral Manager

2/10 - 너무 별로예요

Damian

출장 여행
.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Damian,We regret that your recent stay may not have met your expectations. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short so we can work to make positive changes. Thank you, and we hope to hear from you.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Charisse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Charisse,We're delighted you enjoyed your stay at Marriott Kansas City Overland Park! Please come see us again soon.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Meri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Meri,Thank you for your review and for giving us a perfect rating! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. It was a pleasure having you here, and we hope you return soon.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Brigitte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Harry 님, waterloo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There was a lightbulb missing. Outlets are loose . TV remote and station access iffy. Beds excellent along with key. Zephyr was outstanding. Checkin very good.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Harry,Thank you for sharing your detailed feedback with us. We're glad you found our beds excellent and enjoyed your interaction with Zephyr. However, we're concerned about the issues with your room's amenities, and we'll address these promptly to enhance your future experiences. We appreciate your acknowledgment of our check-in process and look forward to welcoming you back for an even better stay.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

JAE HOON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommend
Hotel food is very good. Staff is friendly and helpful. Room was clean, serviced each day. Best gym I've seen. Only complaint is bed was not as soft as I like. Would recommend.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 31일
Dear Deborah,Your recommendation is greatly appreciated, and we are delighted you enjoyed our comfortable rooms, friendly staff, and state-of-the-art fitness center. We would be grateful to host you again, so please come back and see us at Marriott Kansas City Overland Park.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice night
Very nice room. Wife loved the shower. Nice to have a bar in the hotel and the food was amazing!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Christopher,Thank you for your exceptional review! We're delighted you and your wife enjoyed your stay, especially the shower and our hotel bar. It's great that our food impressed you as well. We pride ourselves on these details and are thrilled they contributed to your positive experience. We eagerly await your next visit to Marriott Kansas City Overland Park for more amazing food and comfort.Warm Regards,George KatzGeneral Manager

8/10 - 좋아요

Kendra

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Questionable
Attended a banquet. Stayed 2 nights. Ate at hotel restaurant the first night. One meal was fine, but the other was questionable. Drinks were expensive.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Kendra,We certainly work diligently to ensure that we provide quality on a consistent basis. We will certainly address your feedback with our dining staff. Thank you for sharing your feedback. Nevertheless, we love to see that you had a very good experience. We hope you had a blast at the banquet. Anytime you are back in the area, we would love to welcome you back soon. Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Melaney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has a great common and bar area in lobby. Rooms were very clean and staff was super friendly and helpful.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Melaney,It is wonderful to know that you had an excellent experience with us. We appreciate your kind comments about our team and will be sure to notify them of your compliments. Receiving recognition for our impeccable accommodations and great amenities is always appreciated as well. Thank you for your great review, and we hope you return soon! Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Tara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

Alex

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not great, wouldn’t stay again.
The maid service started very early and was incredibly loud, they caused a constant tapping sound in my room which I think was them sweeping? I heard it for several hours in the morning. Then they were banging on my door at 9am despite the do not disturb sign. I’ve never had that happen at a hotel.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Alex,Thank you so much for the feedback. We're sorry to hear that you didn't have a good experience with us, and we apologize for any noise issues during your visit. We will discuss your comments with our housekeeping team and work to ensure that this doesn't happen again. Please consider giving us another chance soon; we know that we can impress you.Warm Regards,George KatzGeneral Manager

6/10 - 괜찮아요

Kermesha

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Housekeeping did not clean our room. She arrived at 2 pm the following day. By that time, we just requested towels and toilet paper.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Kermesha,We appreciate your feedback, and we're happy to see that some aspects of your stay were pleasant. Please accept our apologies, however, for any issues with housekeeping. We'll pass your comments along to them, and we hope you'll consider staying with us again should you be back in the area.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Shelley

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Deb

연인과의 여행
Good: quiet and clean. Bad: Expensive for just the room then I’m charged $10 for one night of parking and $15 for buffet-style breakfast (I’m told this at the desk but I didn’t actually use/see it). Also, two barn doors act as the bathroom door and were noisy and a bit tricky to open/close (hate).
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Deb,Thank you for your recent stay and we appreciate you sharing your valuable comments. While we're glad you appreciated our clean and quiet accommodations, we're saddened to hear we fell short of meeting all of your expectations. We're sorry you were disappointed with our daily parking charge and that you were not informed that there is a hot buffet available for a fee of 15; however, we do post this information online to ensure guests are aware prior to arrival. Your feedback is important as we continually strive to provide our guests with a positive experience. We're grateful for your comments, and we hope to have the opportunity to impress you on another occasion.Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Lacey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Lindsey

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Debra

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Davielle Styvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I highly recommend!
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 31일
Dear Davielle,Thank you for the glowing recommendation! We're delighted you had an excellent experience with us. Your endorsement means the world to us, and we're eager to welcome you back soon for another five-star stay at Marriott Kansas City Overland Park. Warm Regards,George KatzGeneral Manager

10/10 - 훌륭해요

Kathryn 님, Granite City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very clean and staff friendly. Would recommend.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Kathryn,Thank you for the outstanding review of your recent stay at Marriott Kansas City Overland Park. We're glad you had a lovely time with us and enjoyed our clean accommodations and friendly service. It's the best compliment knowing you recommend us to fellow travelers. Please allow us to host you again in Overland Park. Warm Regards,George KatzGeneral Manager