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힐튼 가든 인 팜 비치 가든즈 여행 후기

3 out of 5
힐튼 가든 인 팜 비치 가든즈
3505 Kyoto Gardens Dr, Palm Beach Gardens, FL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 644개" "
평점 8 - 좋아요. 1002개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 86개" "
평점 4 - 별로예요. 1002개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 25개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jordan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay!
2024년 5월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 21일
So happy you enjoyed your stay with us and thank you for sharing your experience with future guests. We do hope that you will come back and see us again soon.

10/10 - 훌륭해요

Erina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, pleasant
2024년 5월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 20일
We are so happy to hear that you enjoyed your stay with us and we hope should your travels bring you back to the Palm Beach Gardens Area that you will choose to stay with us again soon.

10/10 - 훌륭해요

Brianna S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CANNOT SAY ENOUGH GOOD THINGS!!!!! will only be staying here from now on. :)
2024년 5월에 1박 숙박함
답변 제공: j 님, 2024년 5월 15일
Warms our heart to hear that you had a wonderful stay. Book with us directly and earn some of those Hilton Honors points next time.

10/10 - 훌륭해요

Arree

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Conveniently located near tons of shopping and restaurants. Very easy walk to all amenities.
2024년 5월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 13일
The shopping is great with the small boutiques all the way to the higher end shopping mall. Please come back and see us again, we love welcoming family back.

10/10 - 훌륭해요

Anna 님, Staten Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in this place was perfect
2024년 5월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 10일
Although we know we are not Perfect, our entire team does strive to be the best we can be. We are so happy to hear you enjoyed your stay with us.

10/10 - 훌륭해요

Anna Glowacka 님, Staten Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 5월에 5박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 10일
Thank you Anna, we are so pleased to hear you enjoyed your stay with us. We do hope that you will come back and see us again soon.

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2024년 5월에 3박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 7일
We hope you were able to enjoy some of the beautiful weather by walking around the lake or trying some of the local restaurants. Come back soon!

10/10 - 훌륭해요

Fadi 님, Fairfield

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
So happy to hear that you enjoyed your stay with us. Please come back and see us again soon.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet lodging. Great location!!
2024년 5월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
The area is absolutely great to walk, shop, eat and just enjoy the outdoors. Better then staying in a hotel room all day! :0) Hope you are able to come back soon.

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was a breeze! The rooms are soundproofed and the hotel is very quiet. Very convenient to shopping and dining.
2024년 4월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
We always say you can make a pretty good dent in your wallet with the great shopping and dinning around us in walking distance. So glad to hear you enjoyed your stay with us. Please come back and see us agian.

2/10 - 너무 별로예요

Erik

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Booking error when made online that could have been easily fixed would not be rectified by night staff. Was not greeted with smile but rather a irritated demeanor. Got stuck in economy room with upcharge. Shame because I love staying at this hotel when I'm in town. This one experience is going to make reconsider staying again.
2024년 5월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
Mr. L, thank you for your feedback and I am sorry that you felt you were greeted with less than our full hospitality. I have reviewed your reservation and you had booked a standard king room and what you were assigned. I believe that you may be thinking that the "incidental hold" required for all guests were additional charges. As you did not charge any Food and Beverage or Shop charges to your room, that full amount was released upon your departure. We see that you stayed with us last November and do thank you for coming back and staying with us again. We do hope that you may return in the future.

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
So happy to hear that you enjoyed your stay with us. Maybe a summer getaway will bring back again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
Love IT! we are all smiles when we "earn" a great review. Thank you for sharing and we do hope that you will come back and see us again.

10/10 - 훌륭해요

Jovanny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Suite was a it dated but very enjoyable and comfortable
2024년 4월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
We thank you for your feedback and would love to be able to get more details as how our rooms felt dated as they were fully renovated with the newest decor for Hilton Garden Inn in 2020. I will be sure to reach out directly for your valuable feedback. Thank you for staying with us.

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We went for a weekend getaway with our pet. We were received really well. The front desk pull up several dog toys and told me to pick one and had treats too. We thought it was so nice of them. Gave us water too. Location is really nice, there a several restaurants and shopping mall near by. We wanted to go the dog beach in Jupiter. It was about 15-18 minutes from the Hotel. We had a blast! Definitely would go back.
2024년 3월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
We love our furry friends just as much as the hairless ones. Thank you for sharing your stay with our future guests and do hope that you will have the time to return for another getaway.

10/10 - 훌륭해요

Valentina

2024년 3월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 5월 6일
Happy Days are 5/5. So glad to hear our team made your stay exceptional. We do look forward to seeing you again.

2/10 - 너무 별로예요

robert 님, wyckoff

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
doors slaming night and day.no safe hadto carry values with me.got wrong room had to up grade to room i had paid for allready. top sheet looked like it had bird s--t on it.hotel out dated 40 years ago.would not go back if they paid me.
2024년 3월에 7박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 24일
Helllo Robert. We must admit that this is not a typical sentiment. that we here about our hotel. Our hotel is actually only 16 years old and we had a complete renovation in 2020 to the newest Hilton Garden Inn room decor including bathrooms with the newest European glass showers. I would love to have the opportunity to speak to you about your stay here at Palm Beach Gardens Hilton Garden Inn. pbigd_gm@hiton.com

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff. Clean hotel with nice amenities
2024년 3월에 3박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 19일
So glad to hear you enjoyed your stay with us. We are always striving to earn that 5th star so please never forget to let us know what if anything we can do better. We hope to see you again soon.

8/10 - 좋아요

Patricia R.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, staff is very helpful and friendly. Our server Fitzroy was so pleasant and helpful and on arrival we were greeted by Keisha who was so helpful in changing our reservation for a day later and an upgraded suite. The entrance is welcoming and very upscale, not to mention to beautiful lake view while dining and the lakeside walk path. Excellent, 5 stars.
2024년 3월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 19일
It sounds like you really enjoyed your time and you even mention an Excellent 5 star experience. Was there something specific that we could do a little better since your rating was a 4? We always want to earn our stars and strive to improve everyday.We truly hope that you will come back and visit us again soon.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 숙박 시설 상태 및 시설
O
2024년 3월에 5박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 12일
We are always happy to see our guests enjoyed their stay. Please be sure to come back and see us this summer some time.

10/10 - 훌륭해요

Lorraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is fabulous. The entire staff is always kind and friendly. The bar/restaurant is excellent and the food is always great. Conveniently located near the mall and a wonderful downtown area.
2024년 3월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Watch out for that Mall! It can do some damage to your wallet :0). Thank you so much for staying with us and we really hope that you will come back and stay with us again soon. We are working on some new seasonal items for you to taste next time you are here.

10/10 - 훌륭해요

Kristina

2024년 3월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 24일
Thank you for staying with us and we are so happy you enjoyed your stay with us. Please come back and stay with us again should your travels bring you back to the Palm Beaches.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 24일
A "5" is what we work hard to earn with your stay. Thank you for sharing with future guests and we truly hope that you will come back and see us again soon.

8/10 - 좋아요

Nidia 님, BROOKLYN

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Had a really nice experience and the restaurant and drinks were really good
2024년 2월에 3박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Thank you for sharing your experience at our restaurant the Lakefront Terrace Grill and Bar 3505. We always strive for that 5th star and would love to know what area we may have fallen a little short. Please always share with us , we really want to know.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
We always work to make your stay a perfect 5-star experience. Thank you for letting us know that our hard work made your stay exceptional. We do hope that if you travel back to the area that you will come stay with us again.

10/10 - 훌륭해요

Gary M

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Gary.......WOW......we are so excited that we hit the jackpot on your experience. We only ask.......what can we do better on your next visit? Why don't we find out by you coming and staying with us again soon!

10/10 - 훌륭해요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is beautiful! All staff is very friendly and welcoming. I will definitely be staying here again.
2024년 2월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
When will you be back? We can't wait to see familiar faces! Thank you for staying with us and we hope you enjoyed the "Florida" winter.

10/10 - 훌륭해요

jacqueline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
YEA!! 5 out of 5. I guess it doesn't get better than that, but we really would like to push our service and your experience to a 6 next time.Thank you for staying with us.

10/10 - 훌륭해요

maryanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Gardens Stay
The Staff, service and location were excellent!!! I would highly recommend this hotel to family and friends when visiting us in the future. Great location!!
2024년 1월에 5박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Thank you for the recommendation to all that may choose to travel to our area soon. We do have some great restaurants and shopping around us with in walking distance. But if you are looking to just relax and hang around, we offer a full restaurant for Breakfast, Lunch and DInner and don't forget the Bar for some Spirits and a lake night snack at the Lobby SHOP

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Thank you Kayla for the great review! I am so proud to know that our entire team made your stay a 10 Star Experience! Will we get to see you again soon?

8/10 - 좋아요

Shem

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and the property is
2024년 1월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
We thank you very much for the 4 star review. We would truly love to hear what we can do one your next visit to make it worth that 5th one.Please come back and see us again.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
5 Stars is what we strive for. We are always looking for ways to make it a 6! Please come back and see us again soon, maybe over the summer?

10/10 - 훌륭해요

Miklos Andreas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, very clean, nice location in calm Palm Beach Gardens. Very comfortable beds. Breakfast buffet was fine. Nothing to complain about. Would come back anytime.
2024년 1월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
Although there was "nothing to complain about" we want to always know what could we have done to make it Exceptional! We are all ears!Please come back soon, we love seeing familiar faces.

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people at the desk were enormously helpful....
2024년 1월에 6박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
We are super proud of our Front Desk team. We hope that when our guests needs something normal or out of the ordinary, that we can rise to the occasion and find it.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: J. Lewis 님, 2024년 3월 6일
We are so excited to see that your stay with us was a Perfect 10! We would always love to hear what else we could do to make our guests stay spectacular.

10/10 - 훌륭해요

Charity M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second time staying at this hotel. As soon as we knew we'd be back in that area, we knew exactly where to book. Also, the breakfast buffet is REALLY good!!!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Geri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas visit
We stayed over Christmas and the hotel is in a great location, we brought out dogs and the staff was welcoming. Everything is clean and shiny and the staff is great.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. The from desk staff was awesome! Beautiful location and the room was comfortable and clean. Definitely recommend.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Hunter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jeffrey 님, Palm City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is in a great location, has great amenities and the staff is top notch. The only negative was the room. It was in desperate need of some serious TLC if not a complete makeover. Light bulbs were out and to the AC didn't work well at all.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 편의 시설/서비스
답변 제공: J. Lewis 님, 2024년 3월 6일
Robert, I am so glad to hear that our entire team did a great job! We will be sure to share your feedback and we very much look forward to your return some day soon.

10/10 - 훌륭해요

Maureen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: J. Lewis 님, 2023년 12월 5일
Our holiday Spirits are high knowing that your stay with us sparkled. We do hope to be able to see you in the New Year. Happy Holidays!

10/10 - 훌륭해요

NUHA

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to everything, excellent service
2023년 12월에 1박 숙박함
답변 제공: J. Lewis 님, 2023년 12월 5일
It is true that with the fabulous shopping and great restaurants, it can put a dent in your wallet. So happy to hear that we have started off your holiday season so bright. We do hope to see you in the New Year.

4/10 - 별로예요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This Hilton is first class all the way. Very clean rooms, friendly staff, get location
2023년 12월에 1박 숙박함
답변 제공: J. Lewis 님, 2023년 12월 5일
We are so happy that you enjoyed your stay with us, however, the score we received is on a 2 out of a possible 5 which in our eyes we failed miserably to provide you a great stay.Please let us know if there was something else that happened. Happy Holidays to you

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

Edward

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: J. Lewis 님, 2023년 11월 22일
We are so disappointed to know that we did not work hard enough to earn those 10 stars. We would love to hear from you and know where we can pay a little more attention to.

6/10 - 괜찮아요

Frank

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: J. Lewis 님, 2023년 11월 17일
Good afternoon Frank, Thank you for staying with us. Our entire team strives to make your stay a 10/10 and we appears we missed that mark. It would be most helpful if you would let us know what we could have done differently to earn that "10" stay. Thank you so much and hope to hear from you soon.

6/10 - 괜찮아요

Malik

출장 여행
별로예요: 편의 시설/서비스
The amenities and rooms are basic
2023년 11월에 2박 숙박함
답변 제공: J. Lewis 님, 2023년 11월 17일
We are so happy you choose to stay with us here in Palm Beach Gardens. We would love to know what amenities you are looking for that we do not offer at the Hilton Garden Inn. All our rooms are equipped with Kurigs, microwaves, refrigerators, iron and board, full array of bulk amenities and even streaming services on your TV. Pool, hot tub, fitness center and full F&B offerings with Bar and 24 hour SHOP. Hoping to hear back soon on what you are looking for that we may not have that you wish we did.