Sori, thank you for sharing this terrific 10-star review of our hotel. We are thrilled to know that you had a wonderful experience. We hope to welcome you back to our slice of paradise soon!

Hey, Gwanwoo! Thank you for sharing this excellent review of our hotel. We are thrilled to know that you enjoyed your stay with us and hope to see you again soon!

KYUNG SOO, we are so happy to know that you enjoyed a 10-star stay at our hotel. Thank you for sharing this wonderful review. We would love the opportunity to welcome you back in the future!

Thank you so much for taking the time to review your stay, Taewon. We are so happy to hear that you enjoyed your stay with us. Please keep in touch and check out our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!

Thank you so much for taking the time to review your stay with us, Soosung. We are so happy to hear that you enjoyed your stay with us. Please keep in touch and checkout our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!

Thank you so much Shailina!We're thrilled to see that we were able to exceed your expectations during your stay here with us at Springhill Suites PCB. :-) We look forward to your next visit and the ability to create more memories with you in the future. Until Then!

Thank You so very much for your 5 star review! We look forward to hosting you again in the near future. Until Then... :-)

Dear Jeff,Thank you for taking the time to share your feedback regarding your recent experience at our hotel restaurant. We genuinely value all feedback as it helps us to continually improve and provide better service to our guests.We're sincerely sorry to hear that your experience did not meet your expectations. Please know that this is not the standard we aim to uphold, and we take your concerns seriously. Your comments regarding the service have been duly noted, and we will be addressing these issues with our restaurant team to ensure that such lapses are not repeated in the future.We are committed to delivering exceptional dining experiences to all our guests, and we apologize for falling short during your visit. We would appreciate the opportunity to make it right for you.

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a wonderful stay at our hotel. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is always our top priority. We're glad to know that our amenities, cleanliness, and hospitality met your expectations. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Thank you for your review! We appreciate your honesty and we are continuously working to improve our business.We hope you enjoyed your stay and we will see you back again!

Dear Samantha,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you had such a pleasant stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied is always our top priority, and it's incredibly rewarding to receive such positive feedback.We're glad you enjoyed our amenities and found our staff to be friendly and helpful. We take great pride in our team, and I will make sure to pass on your kind words to them. It's wonderful to know that they made a positive impact on your stay.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Thank you for your review! We glad you enjoyed your stay with us and hope to see you back again!

Dear Gen,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you had such an enjoyable stay with us! Providing excellent service and ensuring our guests feel comfortable and satisfied are our top priorities, so it's incredibly rewarding to receive such positive feedback.We're delighted that you found our amenities and facilities to your liking and that our staff made a positive impression on you.

Dear Jennifer!Thank you for your review! We appreciate your loyalty and hope to see you back again!

Dear Bait and Switch,I wanted to extend my sincerest apologies for the inconvenience you experienced regarding the room type discrepancy during your recent stay with us. Providing exceptional service and ensuring a seamless experience for our guests is of utmost importance to us, and it is disheartening to hear that we fell short of meeting your expectations in this regard.Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve our processes to ensure that all our guests receive the accommodation they expect and deserve.

Thank you for your review! We are glad you enjoyed your stay at our hotel and hope to see you back again!

Dear Tanya,Thank you so much for taking the time to share your fantastic experience at our hotel! We are glad to hear that you had such a wonderful stay with us.It's always our goal to provide exceptional service and create memorable experiences for our guests, and we're delighted to know that we succeeded in doing so during your visit. Your kind words about our facilities, amenities, and staff mean the world to us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another amazing stay in the near future.

Thank you for your review! We appreciate your loyalty and hope to see you back again!

Dear Marianne,Thank you for taking the time to share your feedback regarding the parking fee. We appreciate your input, and we understand that parking fees can sometimes be an unexpected expense during a stay.We strive to provide transparent pricing and amenities to all our guests. While we do have to charge for parking to cover the costs of maintenance and security, we continuously evaluate our pricing to ensure it remains fair and competitive within the area.We hope that despite this inconvenience, you were able to enjoy your overall experience with us.

Dear Guest,Thank you for your feedback! We do appreciate hearing how lovely an experience our guests have and take constructive criticism as well!We are delighted when guests have a wonderful experience with us. We only hope you have even better ones in the coming trips!I will pass along your comments regarding our coffee station to upper management. We are happy to share, however, that free coffee and tea is still available throughout the day within your room. The Keurig and the items for it (such as the coffee pods and tea packets, etc) are complimentary to guests and can be replenished at any time upon request. It would be our pleasure to do so!We do hope you visit us again very soon and have a wonderful weekend!

Dear Dissatisfied Guest,We do apologize we did not have the kitchenette you thought you booked and were unable to suit your medical needs. It is regrettable when we cannot show our guests a wonderful experience. But we do hope you were able to find a proper alternative for your lodging and medical needs and hope you can visit us again sometime in the future!