외관

오텔 클레멍 여행 후기

2 out of 5
오텔 클레멍
6, rue Clément, Paris, Paris

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 381개 이용 후기 중 199개" "
평점 8 - 좋아요. 381개 이용 후기 중 141개" "
평점 6 - 괜찮아요. 381개 이용 후기 중 26개" "
평점 4 - 별로예요. 381개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 381개 이용 후기 중 4개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

beomjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방은 작지만 직원분이 친절하고 깨끗해요. RER B로 공항에서 바로 올수 있어서 좋았어요.
2022년 10월에 1박 숙박함
답변 제공: Virginie 님, 2022년 11월 7일
Dear Beomjin,Thank you so much for your kind review.We hope to welcome you during your next stay in Paris.Best regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not recommend :(
Looks very neatly on the internet site however it isn't like that. Use smallest elevator for 1 person with baggage and have to up stairs bringing your own baggage. No refrigerator in room, you can see white concrete wall only when you open the window, not kinda kind reception person, even I kept my shopping bag at the reception and when i got back bag, some products were disappeared. With more than $130 price, i will never stay here again. Only the thing is location is good.
2017년 7월에 2박 숙박함
답변 제공: Virginie 님, 2017년 8월 29일
Thank you for your comment. We have small rooms or larger ones on the courtyard or on the street. For next time, you should have book a large room on the streetside: it is a little noisier than courtyard but you have view on the Saint Germain market or Saint Sulpice church. We are only a ** hotel, so we have less services than a 3 or 4star hotel. As regards products on your bag, nobody has stolen them but if it is the case, you should have complaint. Best regards, Virginie

8/10 - 좋아요

Kaelyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Negative first: my partner had allergies the entire time inside our room. As soon as we would leave he would be fine but the moment we got to our room he would immediately be stuffed up sneezing with a runny nose. If you have allergies pack Benadryl!! Aside from that our stay was lovely. It is a small hotel but it’s cute and in an amazing location. You do have to drop your key off at the desk every time you leave. Tony elevator so be prepared to take trips with your luggage. Breakfast was not the most ideal so we ate out.
답변 제공: Virginie 님, 2024년 3월 12일
Dear Kaelyn,Thank you for your review about our hotel: we do apologize for your partner's allergies.As regards our elevator, even if it is very small we are lucky to get one.We hope to welcome you during your next trip to Paris.Best regards

6/10 - 괜찮아요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
洗面トイレのドアに鍵がなく、その上建て付けが悪かったので、音が丸聞こえでした。 また、ポットなどがなかったのは、 分かってはいても不便でした。 その他の接客や清潔感などは良かったです。
2024년 2월에 4박 숙박함
답변 제공: Virginie 님, 2024년 2월 19일
Dear Kayo,Thank you for taking time to share your experience: we will check the bathroom's door.We hope to welcome you soon.Best regards

10/10 - 훌륭해요

Jonathan 님, Lexington

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasnt disappointed. It’s like walking into a 1970s movie set. Very cute.
2024년 1월에 1박 숙박함
답변 제공: Virginie 님, 2024년 1월 19일
Dear Jonathan,The whole team is delighted that you have enjoyed your stay in Paris and hope to welcome you soon.Kind regards,

10/10 - 훌륭해요

Wilma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and clean little boutique hotel completing our Parisian experience! We stayed at junior suite. Responsive and courteous staff. Allowed luggage storage pre- and post-check in. Great location within reasonable walking distance to Notre Dame and Louvre areas. Highly recommend.
2023년 12월에 1박 숙박함
답변 제공: Virginie 님, 2024년 1월 3일
Dear Wilma,Thank you so much for your kind review about our hotel.You are right: St Germain des Prés is a beautiful and quiet area.The whole team wish you a Hapy New year!Kind regards,

10/10 - 훌륭해요

Darren and Holly

2023년 12월에 1박 숙박함
답변 제공: Virginie 님, 2024년 1월 8일
Dear Darren and Holly,We are delighted that you have enjoyed your stay in Paris and hope to welcome you soon.Kind regards,

10/10 - 훌륭해요

Marco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Virginie 님, 2023년 12월 28일
Dear Marco,The whole team rae delighted that you have enjoyed your stay in Paris and hope to welcome you once again.Kind regards,

10/10 - 훌륭해요

saee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Virginie 님, 2023년 12월 28일
Dear Mayur,Thank you for taking time to share your experience and look forward to welcoming you soon.Best regards,

10/10 - 훌륭해요

lau yim ling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
Great front desk at all hours! Has heater, shower is hot enough too. Love it! Will definitely come back again!
2023년 12월에 3박 숙박함
답변 제공: Virginie 님, 2023년 12월 27일
Dear Lau,The whole team thank you for your kind review and for your nice pictures!We look forward to welcoming you during your next stay in Paris.Best regards,

6/10 - 괜찮아요

Charmaine

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in a lovely Parisian arrondissement but the toilet constantly smells like pee despite daily housekeeping. Also, property is not step-free despite having a lift, pack light!
답변 제공: Virginie 님, 2023년 12월 27일
Dear Charmaine,Thank you so much for taking time to share your experience: you are right: St Germain des Prés area is very nice and quiet.We apologise about problem with toilets smell: we will check.Kind regards,

10/10 - 훌륭해요

Miljan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay!
Great stay! We arrived at CDG and the RER B gets you to the hotel + with a 10min walk, without having to transfer! Easy and walkable to museum of orsay and louvre, as well as the Latin quarter and notre dame. There are also plenty of buses and metros nearby. The hotel was great for one night and they were nice to hold our luggage hours prior and after checkin/checkout. They also recommended great restaurants in the area. It was raining during our stay and the hotel also provided us with umbrellas which was so useful. We had a great stay and highly recommend!
2023년 12월에 1박 숙박함
답변 제공: Virginie 님, 2023년 12월 27일
Dear Ana,The whole team would like to thank you for your kindness and for recommending our hotel.We are delighted that you have enjoyed your stay in Paris and look forward to welcoming you soon.Best regards,

10/10 - 훌륭해요

Matthew 님, Hallandale Beach

2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 12월 28일
Dear Matthew,Thank you so much for your positive review about our hotel and hope to welcome you during yout next stay in Paris.Best regards,

8/10 - 좋아요

Thomas

2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 12월 27일
Dear Thomas,The whole team are delighted that you have enjoyed your stay in Paris and look forward to welcome you during your next trip to Paris.Best regards,

10/10 - 훌륭해요

Irene

2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 21일
Dear Irene,Thank you for taking time to share your experience: we are delighted that you have enjoyed your stay in Paris and hope to welcome you soon.Kind regards,

8/10 - 좋아요

Hervé

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 21일
Cher Hervé,Toute l'équipe se joint à moi pour vous remercier de nous avoir attribué une si bonne note.Dans l'attente de vous accueillir de nouveau très prochainement,Cordialement,

2/10 - 너무 별로예요

ALEJANDRO

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
La única queja es que en el cuarto había chinches lo cual fue muy desagradable, por lo demás el hotel bien
2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 14일
Dear Sir,Thank you for taking time to share your experience at our hotel and we apologise that you did not enjoy your room.As regards the bed bugs,we have to inform you that our mattresses are covered with anti-bugs protection, and we have added special boards under the mattresses for prevention since the end of summer. In addition, our cleaning team have been trained for early detection of the bed bugs and all our rooms are checked on a daily basis.But we even checked the room after receiving your message and no trace of bed bugs was found.Kind regards,

10/10 - 훌륭해요

Pete

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly English speaking staff. Near shopping and dining, quiet street.
2023년 11월에 2박 숙박함
답변 제공: Virginie 님, 2023년 11월 14일
Dear Pete,The whole staff would like to thank you for your kindness. We are delighted that you have enjoyed your stay in Paris and hope to welcome you soon.Best regards,

10/10 - 훌륭해요

Kianoush 님, Helsinki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The best neighborhood
2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 14일
Dear guest,Thank you so much for your kind review.You are right: St Germain des Prés is a very nice and quiet area to stay.Kind regards,

10/10 - 훌륭해요

Katja

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir waren durchweg positiv überrascht! Das Hotel war gar nicht so teuer, unsere Erwartungen nicht hoch. Wir hatten es aufgrund der sehr guten Lage ausgesucht. Dann die positive Überraschung! Das Zimmer war sehr hübsch eingerichtet, mit wunderschönen Tapeten und Vorhängen. Die Betten bequem und sauber, die Dusche top. Natürlich ist das Gebäude (und der Aufzug) sehr alt, aber das gibt allem einen schönen Flair, angenehm vintage. Das Frühstück war in Ordnung und die Personen am Empfang sehr, sehr freundlich und entgegengekommend. Wir empfehlen es weiter.
2023년 11월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Katja,What a pleasure to read your kind review about our hotel: the whole staff would like to thank you.We are happy that you have enjoyed your stay in Paris, in particular at St Germain des Prés.We hope to welcome you during your next stay in Paris.Best regards

10/10 - 훌륭해요

Eugen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the third time we have stayed at this property, staff always courteous, very quaint and in an excellent position.
2023년 10월에 13박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Eugen,Thank you so much for your kindness and for coming back.Best regards,

10/10 - 훌륭해요

Elisheva

2023년 9월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Elisheva,Thank you for taking time to share your experience at Le Clement hotel and look forward to welcoming you soon.Kind regards,

2/10 - 너무 별로예요

Lionel

2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Cher Lionel,Nous sommes déçus que n'ayez pas apprécié notre établissement. Mais nous aurions aimé savoir pour quelles raisons.Cordialement,

8/10 - 좋아요

Carolina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
El hotel es un poco antiguo pero la ubicación es espectacular y el servicio del personal, especialmente Noug y su compañero (no recuerdo el nombre, solo me comentó que era de la India), fueron muy amables!!! Realmente muchas gracias, nos ayudaron en todo lo que consultamos con mucha buena disposición. Gracias!
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Carolina,The whole staff would like to thank you for your kindness and are happy that you have enjoyed your stay in Paris.Best regards,

10/10 - 훌륭해요

Rey

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Rey,Thank you so much for taking time to share your experience with us and hope to welcome you soon.Kind regards,

8/10 - 좋아요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is in a good position. The cleaning was good and the bedding excellent. We would have liked to find a kettle and a refrigerator in the room. Were there at a very expensive time (RWC semi final) so the price was high but overall it was a very good experience.
2023년 10월에 3박 숙박함
답변 제공: Virginie 님, 2023년 11월 2일
Dear Francis,The whole staff would like to thank you for your kind review. We are happy that you have enjoyed your stay in Paris and hope to welcome you soon.Best regards,

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little gem of a hotel near the Latin quarter. Close to everything and a short walk to the louvre.
2023년 10월에 4박 숙박함
답변 제공: Virginie 님, 2023년 10월 21일
Dear Laura,What a pleasure to read your review about our hotel: the whole staff would like to thank for your kindness and hope to welcome you during your next stay in Paris.Best regards,

10/10 - 훌륭해요

Cynthia 님, McLean

2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 11월 14일
Dear Cynthia,We hope that you have enjoyed your stay with us and look forward to welcome you during your next trip to Paris.Kind regards,

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스
The property was in an excellent location for dining out and shopping and close to many attractions if you don’t mind walking…which is not a problem as there are lots of lovely shops to look into on your way. The property itself could use a bit of an update but it was very clean and the staff was very friendly. I felt it was in a very safe neighborhood, very quiet at night. The breakfast offered was quite good selection for €12.
2023년 10월에 3박 숙박함
답변 제공: Virginie 님, 2023년 10월 17일
Dear Pamela,The whole staff would like to thank you so much for your kind review?You are right: our area is a very quite and safe one.We look forward to welcoming you soon.Best regards,

10/10 - 훌륭해요

fabienne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel accueillant
Hôtel bien situé entre la station St Germain-des-Près et Mabillon, dans rue calme. chambre parfaite ascenseur très très étroit
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 10월 17일
Chère Fabienne,Toute l'équipe se joint à moi pour vous remercier de votre très sympathique commentaire nous concernant.Dans l'attente de vous accueillir très prochainement,Cordialement,

10/10 - 훌륭해요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 10월 13일
Dear James,Thank you for taking time to share your experience at our hotel.We hope to welcome you soon.Kind regards,

10/10 - 훌륭해요

Edel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 10월 13일
Dear Edel,We are happy that you have enjoyed your stay in Paris and look forward to welcoming you next time.Best regards,

10/10 - 훌륭해요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff! Decor is a bit dated but it’s is clean.
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 10월 13일
Dear Michael,Thank you so much for your kind review about our hotel.You are right: St Germain des Prés area is a very nice and safe one.We tried to renovate step by step.We hope to welcome you during your next stay in Paris.Kind regards,

6/10 - 괜찮아요

Matthew 님, Charlotte

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Virginie 님, 2023년 10월 13일
Dear Matthew,Thank you for taking time to share your experience with us and are happy that you have enjoyed your saty in Paris.We look forward to welcoming you soon.Best regards,

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for a weekend for the rugby. Very handy for bars and close to several metro stations! Hotel is a little jaded but staff are very helpful and the breakfast was tasty. I’ll be back in 2 weeks!
2023년 9월에 1박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Michael,Thank you for giving us a good rating.We are happy that you have enjoyed your weekend with us!See you in 2 weeks!Best regards,

10/10 - 훌륭해요

karine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait . Personnel accueillant
2023년 9월에 1박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Chère Karine,Toute l'équipe se joint à moi pour vous remercier de nous avoir attribué la meilleure note.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Bien à vous,

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, within blocks of great cafes but yet did not feel super touristy
2023년 9월에 3박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Susan,Thank you so much for you kind review.You are right: St Germain des Prés area is a very nicr and central area.We hope to welcome you soon.Kind regards,

10/10 - 훌륭해요

elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Elisa,We are happy that you have enjoyed your stay at St Germain des Prés: the whole staff would like to thank you for giving us a good rating!Best regards,

10/10 - 훌륭해요

Sarah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great place in Paris. The room was very clean and bed was comfy. Found it easy to get to all major sites in Paris. Cute cafes close by for a drink. Would stay again
2023년 9월에 2박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Sarah,The whole staff would like to thank you for your kind review and hope to welcome you next time.Best regards,

8/10 - 좋아요

Raymond

2023년 9월에 5박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Raymond,Thank you for taking time to share your experience with us.We hope to welcome you during your next stay in Paris.Kind regards,

8/10 - 좋아요

Joel

2023년 8월에 1박 숙박함
답변 제공: Virginie 님, 2023년 9월 26일
Dear Joel,Thank you for giving us a good rating!We are delighted that you have enjoyed your stay and look forward to welcoming you soon.Best regards,

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Virginie 님, 2023년 9월 14일
Dear Jacob,Thank you for taking time to share your experience at Le Clement hotel. We are delighted that you have enjoyed your stay in Paris.We hope to welcome you during your next stay in Paris.Best regards,

10/10 - 훌륭해요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cozy and pleasant. Great location.
2023년 8월에 4박 숙박함
답변 제공: Virginie 님, 2023년 9월 1일
Dear Courtney,Thank you for your kind review about our hotel.We hope to welcome you during your next stay in Paris.Kind regards,

10/10 - 훌륭해요

Claudio

2023년 8월에 1박 숙박함
답변 제공: Virginie 님, 2023년 9월 1일
Dear Claudio,Thank you for taking time to share your experience at our hotel: we hope that you have enjoyed your stay in Paris.Best regards,

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful small hotel in the 6th. Hotel is immaculate and beautifully decorated. A dedicated team - management, reception and housekeeping - will look after you here. I loved my room and the wifi and air.con worked perfectly.
2023년 8월에 9박 숙박함
답변 제공: Virginie 님, 2023년 9월 1일
Dear Dianne,What a pleasure to read your review about our hotel: our whole team thank you for your kindness and hope to welcome you during your next stay in Paris.Best regards,

6/10 - 괜찮아요

Thomas

2023년 8월에 4박 숙박함
답변 제공: Virginie 님, 2023년 9월 1일
Dear Thomas,Thank you for taking time to share your experience at le Clement hotel.We hope to welcome you during your next stay in Paris.Kind regards,

8/10 - 좋아요

Yanhua

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t really like the stuff they look like very stressful and not easy to get a smile from them . Also one rule night shift is not allowed to give out the towels it’s a very ridiculous rule .
2023년 8월에 5박 숙박함
답변 제공: Virginie 님, 2023년 9월 1일
Dear Yanhua,Thank you for your review. We apologise for our team behavior: we will check with those who have worked during your stay and especially during the night because they have to give you more towels if you need.We hope that you enjoyed your stay despite of this!Best regards

10/10 - 훌륭해요

Melanie 님, El Cajon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My first trip to Paris traveling solo. Helpful and friendly staff, cute room, everything was perfect! I will definitely stay here again.
답변 제공: Virginie 님, 2023년 9월 1일
Dear Melanie,The whole staff are happy that you have enjoyed your stay in Paris and thank you for your kindness.We look forward to welcoming you soon.Kind regards,

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
View from French balcony is good, clean room
Very nice view from their French balcony
2023년 7월에 2박 숙박함
답변 제공: Virginie 님, 2023년 8월 2일
Dear Cindy,The whole staff would like to thank you for your kind review and you beautiful picture!We are delighted that you have enjoyed your stay in Paris and look forward to welcoming you soon.Best regards

10/10 - 훌륭해요

William Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and helpful, good continental breakfast and room was clean and close to metro
2023년 7월에 1박 숙박함
답변 제공: Virginie 님, 2023년 7월 28일
Dear sir,The whole staff would like to thank you for your good review and hope to welcome you during your next stay in Paris.Kind regards,