Thank you very much for you comment :) Hope to be able to welcome you again in our hotel!Kind regards, Noa

Dear Guest, We are very sorry to hear you had an average experience with us. Please do not hesitate to contact us to understand what could go wrong. We hope to hear from you, Best regards, Alexis

Thank you for your nice feedback and recommendation! We are delighted that you enjoyed your stay with us, especially our staff and hotel's cleanliness ! Looking forward to welcome you again soon ! Best regards,

Dear Hyeju , We are very sorry for this little inconvenient. Next time, we will take more attention on this. Hope you have spend a great stay in our hotel. Hope to see you soon 😊 Best regards,

Dear Guest, We thank you very much for your amazing review regarding your stay at Hotel Gustave and we hope to welcome you for your next visit in Paris. Best regards

Querida Sirley,Esperamos que esteja bem!Agradecemos o seu comentário.Estamos muito felizes por ler que a nossa fantástica equipa foi capaz de satisfazer as suas expectativas e garantir que a sua estadia foi muito agradável.Esperamos vê-la novamente!Sinceramente parisiense,

Dear Leslie,We hope you are doing great and went back well.We want to thank you for sharing your experience with us.We are very happy to see that you are satisfied with your stay in Paris and that you enjoyed our lovely team!We hope to see you again!Best regards from Paris,

Thank you Anny:) See you again next time. Warm regards,Noa

Thank you so much :) It was a pleasure to welcome you here in Hotel Gustave :)

Thank you so much :) It was a pleasure to welcome you here in Hotel Gustave :)Kind Regards

Thank you so much for this review :)It was a pleasure to welcome you here in Hotel Gustave for your parisian trip! Kind Regards

Thank you Abhijit:) See you again next time. Warm regards,Noa

Thank you Sarah for your post stay note. Take care and see you back in Paris Kind regards, Noa

Thank you Kwansoo:) See you again next time. Warm regards,Noa

Dear Angel Antonio,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, Rachel

Dear Elsa,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, The Gustave Team

Dear Queenie, We hope you're doing great ! We are delighted to read that you liked our location and the view that offers our Gustave room :) See you maybe next time! Best Parisian regards,Rachel

Dear Queenie :) Thank you so much for this comment !We are so happy to read that you liked our small hotel.And we hope you will be able to come visit us again soon. Kind regards, Noa

Muchisimas gracias Patricia y Carlos Cuidense mucho y espero verlos pronto de nuevo :) 3 SaludosNoa

Dear Ella-Jack,The Gustave team thanks you for your comment. We are very happy to see that you are satisfied with your stay in Paris and in our hotel. We look forward to seeing you again!Kinds regards, The Gustave Team

Dear Queenie :) Thank you for the comment, we are happy you liked our breakfast and the boulangeries near by !See you soon againKind regards

Dear Angela,We would like to thank you for the time you took to write this review. And we are sorry to hear that your stay didn' t live up your expectations.We would like to clarify the situation step by step.At your arrival in our establishment, our colleague Marianne made the check in process announcing all the important points of your reservation to confirm everything again with you (which is systematically done with all our customers) this is when she mentioned to you that through your expedia reservation, you had request for two single beds and not a queen size bed. In view of your incomprehension, my colleague printed out the booking confirmation indicating the same thing. Unfortunately, on the day of your check in and at the time of your arrival the hotel was indeed fully booked and we had no possibility to move you to a room with a queen size bed (otherwise we would have had to give the two single beds room to a guest that initially asked for a queen bed, and that would be unfair). As our cleaning team end work at 5pm, they couldn't make the change that same day, this is why Marianne offered you the option to make the change to queen size bed on the next day.What we would like you to understand is that our cleaning team has times of work, and that on our side we follow what you our costumer asked through the online booking companies reservations upon your arrival. If there was a mistake of what was mentioned online, the fault doesn't come to us. The day after our team took the time to make the change before 3pm, during the time they were supposed to make the cleaning of the checkout rooms.You also said to our colleague that the room that we gave you wasn’t what you had booked for, that we didn’t gave you the Deluxe room. But we did, the rooms is exactly as you can see on our website. We are sorry, it wasn’t what you were expecting.About the other points of your comment, we gave you at your arrival a water bottle filled up with fresh water from our filtered fountain and explained you that this water could be refilled was much as wanted on request every day. Seeing your dissatisfaction, as this wasn't enough our colleague has taken the initiative to offer you the Evian bottles of water of the mini bar during your stay. We would like to highlight this, remind you that online you had the information saying that a mini bar was at your disposal in the room if necessary (with extra charges).As for bathrobes, they can be added to your room on request only, as indicated on our website under the "Our rooms" tab. We prefer to do on request, because our hotel welcomes all kind of different travels, some of them don't use robes. We do prefer to give to the ones that really need them instead of just leaving them in the rooms until someone uses them. We think this is the best for our costumers. In fact we are really happy to provide with dental kit, slippers, razor kit and sewing kit to all our guest if they need and request them. We would li

Dear Kathryn,We are delighted to read that you liked our location and the view that offers our Gustave room :) 3 See you maybe next time! Kind regards, Noa

Dear Ronald,We hope you are well !We thank you for your comment.We are very happy to read that Marianne was able to meet your expectations and ensure that your stay was most pleasant.We look forward to seeing you again!Sincerely Parisian,

Thank you so much Dudi for taking the time to leave a comment.Hope to see you again next time Kind regards,Noa