Paris Privilege | 책상, 방음 설비, 무료 WiFi, 침대 시트

리베르텔 몽마르트 오페라 여행 후기

3 out of 5
리베르텔 몽마르트 오페라
32 Rue Duperré, Paris, Paris

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 412개" "
평점 8 - 좋아요. 1003개 이용 후기 중 437개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 107개" "
평점 4 - 별로예요. 1003개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 19개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

sunhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2023년 8월 17일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 그중에서도, 객실 상태와 서비스에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가셨다니 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 파리에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

woonhak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room is clean and I want to visit again
2022년 8월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2022년 8월 17일
Dear Guest, Thank you for such a positive review. We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible. We all look forward to seeing you again in the future. Best regards, Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

jeon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 친절하고 바로 앞 피자집 맛있어요. 호텔 근처에 맛집과 유흥가가 몰려있기 때문에 저녁에 조금 시끄럽습니다. 몽마르트나 오페라 갈때는 좋지만 다른 관광지는 다소 멀어 지하철을 이용해야 합니다.
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

MINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 만족한 숙소
2인 더블룸 예약했는데 기존에 다녔던 유럽의 호텔들에 비해 진짜 깨끗하고 깔끔했고 가격이 저렴해서 좀 불안하게 도착했는데 직원들도 모두 너무 친절했고 시설도 다 새거라 굉장히 깨끗하게 관리되어있어서 정말 너무 만족한 호텔이에요 몽마르뜨 근처가 예쁜 카페나 식당 편집샵들이 은근 많아서 걸어서 다 이동 가능한데 걸어서 3분정도 큰길에 바로 물랑루즈가있어서 밤에는 좀 무섭지만 조명들이 밝고 사람이 꽤 있어서 빨리빨리 다니면 여느 파리의 위험한 곳에 비해서는 여자가 다니긴 무서워도 위험하지는 않아보였어요 5분안에 갈수 있는 작은 슈퍼들이 많았고 밤10시까지 하는 스타벅스도 있어서 좋았어요 진짜 너무 만족한 숙소에요 가까이에 지하철역 버스역 다 있어서 샤를드골 공항에서 로지버스타고 오페라에서 버스로 환승해서 오면 캐리어가 커도 힘들지 않아서 좋았어요 진짜 왕추천
2019년 2월에 3박 숙박함

8/10 - 좋아요

JAEDONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4박 후기
사진만 보고 가면 약간 작은느낌이긴 하나 깔끔합니다. 다만 방음은 아쉬운편입니다.
2019년 2월에 5박 숙박함

8/10 - 좋아요

yukyeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
건물이 요즘 지어진건물인지 깨끗하고 편리했다

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치
위치가 좋음
2018년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
libertel was a nice, cozy place to stay. The staff were all kind and they were very helpful. The room is quite spacious and the bathroom is as well. Most of the facilities were convenient and comfortable. The only bad thing about this hotel was that the lights in the corridor were all automatic sensor lights so it is dark and scary until they were turned on. Except for this and the neighborhood's atmosphere(pigalle station...especially at night) everything was fine.

2/10 - 너무 별로예요

YERIM

좋아요: 청결 상태, 직원 및 서비스
위치가 별로에요
이곳은 물랑루즈 근처이다보니 파리 9구임에도 주변분위기가 약간 환락가 느낌이라 밤에 무서웠습니다 행인들도 무섭구요 방은 아주 작습니다 파리 대부분 이렇다고 합니다 방음이 잘 안됩니다 하지만 5박동안 청소는 아주 깨끗하게 해주셨고 화장실도 깨끗했습니다침대는 정말 좋습니다 위치와 방크기가 아쉬웠습니다 (까다롭지 않은 성격임에도 불구하고)

8/10 - 좋아요

Francisco

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Confortable room. Nice view
2024년 5월에 4박 숙박함

8/10 - 좋아요

Jasikka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellant Staff and clean room and bathroom with nice view
2024년 5월에 2박 숙박함

8/10 - 좋아요

Rosalina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir sind gut angekommen,aber unsere Gepäck dauert langer🤔 wir hoffen das wir unsere nächste fahrt mit dem zug erreichen können...
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has been recently renovated, bedrooms and bathrooms are modern and clean, the location is close, but not too close to Pigalle so the entrance is safe and Pink Mama is across the road if that’s your kind of place.
2024년 5월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 20일
Dear Sir,Thank you very much for this kind review.We are thrilled to learn that our recent renovations met your expectations, providing you with modern and clean accommodations. The safety and comfort of our guests are top priorities for us, and it is gratifying to know that our location contributed positively to your experience. While we do not have an in-house restaurant, we are pleased that the proximity of local dining options, such as Pink Mama, offered convenience during your stay.Our team at Libertel Montmartre Opéra takes pride in ensuring that every guest enjoys a memorable visit, and your feedback is a testament to our dedication.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Shannon

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
D
2024년 5월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 20일
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you found our hotel condition to be of a high standard and that the amenities in your room met your full satisfaction. Our team strives to maintain a pristine environment and ensure that all guest rooms are equipped with the necessary comforts, such as air conditioning, free WiFi, and a flat-screen TV with satellite channels.We also take pride in the tranquility provided by our soundproof rooms, offering a serene escape from the vibrant city outside. At Libertel Montmartre Opéra, our goal is to create a memorable and comfortable experience for all our guests.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

cherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel at a reasonable price. Very close to the metro station, restaurants and entertainment. Theres also a grocery store nearby. 1 block from Moulin Rouge. Walking distance to Sacre Couer Basilica.
2024년 5월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 20일
Dear Madam,Thank you very much for this kind review of your stay.We are delighted to hear that the convenient location of our hotel contributed positively to your Parisian experience, being situated close to the vibrant attractions and the ease of metro access. The proximity to historical landmarks such as the iconic Moulin Rouge and the Sacré Coeur Basilica is indeed one of our most cherished features.It is also gratifying to know that the room cleanliness and amenities met your expectations and that the overall condition of the hotel as well as the service provided by our team were up to the high standards we strive to uphold at Libertel Montmartre Opéra.Rest assured, the comfort and satisfaction of our guests are our top priorities, and we are pleased that we could contribute to making your stay memorable.It would be our pleasure to have you return on another occasion. Very best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Dominik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Die Unterkunft war im Allgemeinen sauber, aber es gab einige Probleme wie Schimmel an den Gardinen, einen schwachen Wasserstrahl in der Dusche und fleckige Handtücher. Trotzdem war das Personal freundlich und die Lage in der Nähe der Bahnstation war praktisch. Wir haben das Frühstück nicht dort eingenommen, da es viele Essensmöglichkeiten in der Umgebung gab.
2024년 5월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 20일
Sehr geehrter Gast, vielen Dank für das Feedback.Es ist erfreulich zu hören, dass Sie die Freundlichkeit unseres Personals und die günstige Lage unseres Hotels in der Nähe der Bahnhöfe geschätzt haben.Wir bedauern jedoch, dass gewisse Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben. Bezüglich des von Ihnen erwähnten Schimmels an den Vorhängen möchten wir versichern, dass wir hohe Standards an Sauberkeit halten, und dies normalerweise nicht unserer Praxis entspricht. Die erwähnten Probleme mit dem Wasserdruck und den Handtüchern sind nicht repräsentativ für die Qualität, die wir anstreben, und wir bedauern, dass dies während Ihres Aufenthalts aufgetreten ist. Unsere Zimmer werden täglich gereinigt und mit großer Sorgfalt instand gehalten, um unseren Gästen ein angenehmes Erlebnis zu bieten.Dennoch freut es uns, dass Sie die Qualität unserer Zimmerausstattung, einschließlich der Klimaanlage und des kostenlosen WLANs, positiv hervorgehoben haben. Ihre Zufriedenheit mit diesen Aspekten des Hotels ist für uns sehr wichtig.Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen!Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

Maximilian

가족 여행
좋아요: 청결 상태, 직원 및 서비스
This property is across Pink Mama. A overrated restaurant featured everywhere on Instagram. Due to this popularity of the restaurant, the street is busy and loud.
2024년 5월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 13일
Dear Sir,Thank you for sharing your experience with us.We are pleased to hear that you found our rooms impeccably clean and our service to be excellent; maintaining high standards of cleanliness and guest satisfaction are priorities for us.However, we regret that you found the hotel's condition and room amenities not to your expectations. We are continuously working to improve our facilities to ensure a comfortable stay for all our guests. The bustling location near popular destinations, such as Pink Mama, can contribute to a lively atmosphere around our premises, and we apologize if this caused any inconvenience. We are proud that our rooms are well insulated against noise, offering a peaceful retreat in the heart of the city.It is rewarding to know that our service met your approval, and we appreciate your recognition of our dedicated staff's efforts to provide a welcoming and professional experience.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Joaquin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and very attentive to our needs. We felt welcomed and it was a pleasant stay if only for a few hours.
2024년 4월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 7일
Dear Sir,Thank you very much for this kind review.We are delighted to hear that our staff's friendliness and attentiveness made a significant impact on your experience, ensuring you felt welcomed and thoroughly enjoyed your brief stay with us. The positive remarks regarding the cleanliness of your room, the overall condition of our hotel, the services provided, and the amenities offered are particularly gratifying to receive. Such comments affirm our commitment to maintaining the highest standards for our guests. Your satisfaction is a testament to the team's dedication to creating memorable stays.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Ciaran Gerard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely would stay here again
2024년 4월에 7박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 5일
Dear Mr Gerard,Thank you very much for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Jhoan alexis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfcto
2024년 4월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 29일
Cher Monsieur Jhoan,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.La propreté de nos chambres est une priorité absolue pour nous et recevoir une telle reconnaissance nous remplit de joie.La condition impeccable de l'hôtel Libertel Montmartre Opéra est le fruit d'un travail quotidien et votre satisfaction est notre plus belle récompense.Notre équipe est ravie de lire que le service a répondu à vos attentes, car nous nous efforçons d'offrir une expérience mémorable à nos hôtes.Il est également gratifiant de savoir que les aménagements de nos chambres ont contribué à rendre votre séjour agréable. Nous sommes heureux que vous ayez apprécié les équipements mis à votre disposition.Nous espérons vous compter de nouveau parmi nous.Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

Leon

2024년 4월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 5월 20일
Dear Sir,Thank you for sharing your experience with us.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Minnur 님, Oakdale

좋아요: 청결 상태, 직원 및 서비스
Great hotel for its price and close to metro stations. Many restaurants in walkable distance.
2024년 4월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 29일
Dear Guest, Thank you for this great review.It is gratifying to learn that our competitive rates contributed positively to your experience at Libertel Montmartre Opéra. We are also pleased that the hotel's proximity to the metro stations and the abundance of nearby dining options met your approval.Your commendation regarding the cleanliness of our rooms and the service provided by our team is greatly appreciated. Ensuring the comfort and satisfaction of our guests is our top priority, and your feedback affirms our commitment to this goal.We look forward to welcoming you back soon. Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Mohammad Sadegh

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy area.
2024년 4월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 24일
Dear Mr Sadegh,Thank you for sharing your experience with us.We are delighted to hear that you found the condition of our hotel to be satisfactory and our service, as well as room amenities, met your expectations.We regret to hear that the vibrancy of the surrounding area did not contribute positively to your experience. Our hotel is indeed located in the lively heart of northern Paris, which can sometimes carry the energetic pulse of the city into our premises. However, we are glad to inform you that all our rooms are soundproofed to ensure our guests' comfort. Concerning room cleanliness, we maintain the highest standards and offer daily housekeeping, but we will take your feedback into consideration and strive to exceed expectations in all areas.We are looking forward to welcoming you again. All the best!Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Serge 님, Greenfield Park

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Merci !
2024년 4월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 17일
Cher Monsieur,Merci pour votre bel avis !Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir pour une autre expérience de qualité.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Gbolahan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a 5* hotel in terms of ratings but they do make you feel at home, and the hotel reception were very helpful describing how to get about
2024년 4월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 17일
Dear Guest, Thank you for taking the time to comment on your stay at our hotel.It brings us great pleasure to know that our efforts to create a warm and welcoming atmosphere have resonated with you. Our team takes pride in assisting guests navigate the city and it is gratifying to hear that you found their recommendations helpful.Your commendations regarding the cleanliness of our rooms and the overall condition of the hotel are greatly appreciated and reflect our commitment to providing a comfortable and satisfying experience. While Libertel Montmartre Opéra may not be a 5* establishment, we are heartened that our service quality and attentiveness have left a lasting positive impression. We also note your thoughts on the room amenities and will continue to strive for excellence in every aspect of our guest experience.We hope to have the opportunity of welcoming you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

louise

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in great area.
2024년 4월에 7박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 13일
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to learn that the cleanliness of your room met your expectations, and that the overall condition of our hotel contributed to a memorable stay.While our room amenities generally garner positive remarks, we appreciate your feedback and continuously strive to enhance our guest experience.Our team takes great pride in delivering exceptional service, and it is gratifying to know we succeeded during your visit.We look forward to welcoming you again. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Miriam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 13일
Dear Madam,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you again soon.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

Lesly

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
close to everything
2024년 4월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 13일
Dear Madam,Thank you for taking the time to leave a review of your recent stay.We are pleased to note that you found our service to be satisfactory, which is a testament to our staff's dedication to guest comfort.However, we regret to hear that some aspects of your stay did not meet your expectations. While we are proud of our hotel's upkeep, we understand that perceptions of hotel condition can vary, and we are continuously working on improvements. Our commitment to cleanliness is unwavering, and we take your feedback seriously as it helps us maintain our high standards.We hope that the amenities provided in your room, including free WiFi, tea/coffee maker, and ironing facilities, contributed to a comfortable stay, even if there's room for enhancement in this area.We all hope to welcome you again.Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Paul

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our superior room was reasonably sized and well finished off although others found their standard rooms very small. Shower was exceptionally clean. On the sixth floor we had a partial view of the Eifel tower but noise from the street still traveled up late into the night on Friday and Saturday. We had a problem with our kettle not working which took 2 days to sort out. Bed quite good size and comfortable
2024년 4월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 10일
Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.It's delightful to hear that you appreciated the finish and comfort of our superior room, as well as the cleanliness of the shower and the view of the iconic Eiffel Tower from your room.However, we regret to hear about the disturbance from street noise. Our rooms are soundproofed to ensure a peaceful stay, but we understand that some external noise can be particularly persistent on busy nights. The issue with the kettle is certainly not reflective of our standard of service, and we are sorry for any inconvenience this caused during your stay.Your kind words about the bed comfort and the overall cleanliness of the room resonate with our commitment to providing a comfortable and welcoming environment. We also appreciate your recognition of the quality of our room amenities.We hope to welcome you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

OSAMU

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
夜は新宿三丁目みたいな街の近くでした。
2024년 3월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 30일
Osamu様、この度はLibertel Montmartre Opéraをご利用いただきまして、ありがとうございました。お部屋の清潔さにご満足いただけたようで嬉しく思います。また、当ホテルのサービスやアメニティに対する高評価も感謝申し上げます。ホテルの状態に関しては、お客様のご期待に添えず申し訳ございません。日々の改善を目指し、お客様に快適にお過ごしいただけるよう努めてまいります。またのお越しをお待ちしております。Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Annet 님, Homestead

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 3일
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Lewis

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff also allowed us to leave bags as our train back home was later on in the day.
2024년 3월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 4월 3일
Dear Sir,It's a real reward to receive such a great review.We're delighted to hear that our staff made a positive impression and accommodated your luggage needs for a more convenient departure. It's also gratifying to know that our commitment to cleanliness and overall hotel condition met your expectations, and you were satisfied with the amenities provided in your room. We strive to offer a seamless experience, and your feedback affirms our efforts.We all hope to welcome you back in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 11일
Dear Sir,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.Thank you again; we look forward to welcoming you back soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Philip 님, Leeds

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location 30 minutes to Gare du Nord. Helpful and friendly staff. Good room with coffee facilities and decent television. Breakfast okay, wasn't outstanding but the fact it started at 06.30 am benefited me greatly.
2024년 3월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 11일
Dear Sir, Many thanks for having taken the time to review your stay.We're delighted to hear that our location was convenient for your travels, and that you found our staff to be helpful and friendly. It's wonderful to know that our room amenities, including the coffee facilities and television, added to the comfort of your stay. We appreciate your feedback on the breakfast and are glad that the early start time accommodated your schedule.We look forward to welcoming you back on a future trip.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms, friendly staff. Steps away from multiple metro options. Lively area with lots to do.
2024년 2월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 4일
Dear Sir,Thank you for your kind review of your recent stay at our hotel.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our staff to be friendly. It's also great to know our location provided you with convenient access to the metro and the vibrant atmosphere of the area. Your satisfaction with the amenities provided in our rooms, including the free WiFi and flat-screen TV, is much appreciated.All of the team very much hope that we will have the chance to see you again very soon.Kind regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

JaTaya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was great! It was our first time in Paris and they had so many food options, so much to explore and it was walkable! The staff was soo friendly as well! Everything was great honestly! You weren’t far from a lot either!
2024년 2월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 4일
Dear Guest,Thank you for such a positive review.We're thrilled to hear that our location provided a convenient base for your Parisian adventures and that our team's friendliness contributed to a memorable stay. It's great to know that you found the array of dining options in the vicinity appealing, and we're delighted that the room cleanliness and amenities met your expectations. Our commitment to providing a serene environment is echoed in your appreciation for the soundproof rooms, ensuring a peaceful retreat amidst the city bustle.We look forward to seeing you again in the future. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

Krisha

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 3월 4일
Chère Madame,Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous vous recevoir à nouveau pour un séjour 100% réussi.Bien cordialement,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front counter staff were excellent and friendly. Shower did clog for no reason, no places to put your own shampoo and conditioner. Was not left tp or towels one days but was rectified the next. Breakfast not worth the cost and do not except North American style breaky. They don't do that! Close to subway and sex shop row but felt safe.
2024년 2월에 8박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 2월 20일
Dear Madam,We would like to thank you for taking the time to leave this review about your recent visit.We're delighted to hear that our front counter staff made a positive impression with their excellent and friendly service. Our team strives to offer a welcoming atmosphere and your acknowledgement is greatly appreciated. We take note of your comment regarding the shower and apologize for any inconvenience. Rest assured, we maintain all rooms to be soundproof for a peaceful stay, as your comfort is our priority. While our continenal buffet breakfast at 12 per personn offerings are designed to provide a variety of options, we understand that preferences can vary, and we're sorry to hear it did not meet your expectations. Being located in the heart of northern Paris, we're glad you appreciated the convenience to local transport and felt safe in the surroundings.We look forward to welcoming you back. Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

REGNIER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Les yeux fermés ! Au top
Chambre 604 un véritable cocon, un bonheur. Tout le monde est souriant Propreté au top
2024년 2월에 5박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 2월 19일
Cher hôte,Merci beaucoup pour votre commentaire.Nous sommes ravis de lire que la chambre 604 a été un véritable cocon pour vous et que le bonheur a été au rendez-vous. L'accueil souriant de notre équipe et la propreté impeccable sont des aspects que nous tenons à cœur, et votre reconnaissance est pour nous une véritable récompense. Votre appréciation de la tranquillité de nos chambres insonorisées est également un point de fierté pour notre établissement.Au plaisir de vous revoir parmi nous,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel ótimo custo benefício funcionários super atenciosos
2024년 2월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 2월 19일
Caro Senhor, estamos gratos pela sua preferência e comentário.Apraz-nos saber que a nossa equipa atendeu às suas expectativas, oferecendo um atendimento personalizado e caloroso. Simultaneamente, é gratificante receber os seus elogios relativos às nossas tarifas competitivas.Teremos muito gosto em recebê-lo novamente. Cumprimentos,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good.
2024년 2월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 2월 14일
Dear Madam,Thank you very much for this kind review of your stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Alexis

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 2월 1일
Cher Monsieur,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Nous sommes toutefois désolés que la qualité de service ne vous ait pas satisfait. Le service fait partie de nos priorités et nous vous prions de nous excusons pour ce manquement inhabituel.Nous allons suivre ceci de près.Nous espérons avoir le plaisir de vous revoir parmi nous pour un séjour impeccable.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for Monmatre area and Moulin Rouge
2024년 1월에 1박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 30일
Dear Madam,Thank you very much for this kind review of your stay.We're delighted to hear that our location was highly convenient for your visits to the Montmartre area and Moulin Rouge, and it's wonderful to know that you found our rooms to be impeccably clean. Your satisfaction with our room amenities, including the complimentary Wi-Fi, flat-screen TV, and tea/coffee maker, is also very pleasing to hear. While we are pleased with the positive aspects of your stay, we notice that there may have been areas where we did not fully meet your expectations. We are committed to maintaining a high standard of service and hotel condition, and we continuously strive for excellence in all areas. Your feedback is invaluable to us as it helps us to identify areas of improvement.We look forward to the pleasure of welcoming you back. Many thanks again,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Juan Jose

2024년 1월에 2박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 30일
Dear Sir,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

yesmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central
Brilliant reception and easy check in. Staff great. Room really clean and cleaned all day. Would recommend as I’ve stayed here a few times.
2024년 1월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 30일
Dear Guest,Thank you for taking the time to share your positive feedback.We're thrilled to hear that our reception team provided a brilliant service upon check-in. It's great to know that our commitment to cleanliness met your standards, and we appreciate your recommendation. We are glad that you found the room comfort to be satisfactory during your multiple stays.We all look forward to seeing you again in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

6/10 - 괜찮아요

Johnathan

Location is a quick walk to Moulin Rouge and Metro. Could hear the room next door, and doors closing were loud. Coffee is a pay machine in the lobby, instant coffee and a kettle in the room.
2024년 1월에 4박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 30일
Beste Meneer,We appreciëren uw beoordeling.We're glad to hear that our prime location provided you with convenient access to the Moulin Rouge and Metro, making your exploration of Paris easier.We regret to hear about any disturbances you experienced with noise. Our rooms are soundproof, and we aim to provide a peaceful environment for all our guests.We hope that we have the pleasure of welcoming you back in the future. Best regards,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

PRIOLET

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 23일
Cher hôte,Merci pour cet avis positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Bien à vous,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Petra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 23일
Dear Madam,Thank you very much for this kind review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back.Best wishes,Mélanie CHEVOLLEAU, Adjoint de Direction

10/10 - 훌륭해요

Walter Boris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, convenient location, easy access to metro and bus services. Definitely we will stay again in your hotel next time coming.
2023년 12월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 16일
Dear Walter Boris,We thank you for this kind review.We are thrilled to hear that our hotel's location offered you the convenience you needed for easy travel around the city. It's wonderful to know that the cleanliness of our rooms met your expectations and that you were satisfied with the amenities provided, including the free Wifi and flat-screen TV. Our team is heartened by your appreciation for the service provided during your stay.We would love to have you back.All the best,Mélanie CHEVOLLEAU, Adjoint de Direction

8/10 - 좋아요

Gaston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Mélanie CHEVOLLEAU, Adjoint de Direction 님, 2024년 1월 16일
Cher Monsieur, Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement,Mélanie CHEVOLLEAU, Adjoint de Direction